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In order to response to the demands resulted from environmental changes, hospital launches various information system development projects. Different from most information system development projects in the past, which are leaded by developers, the leaders of those projects are physicians or administrators. Unfortunately, the observed project failure rates are high. Since those projects are highly related to the operational performance of hospital, there is a needed to investigate into this issue in depth. Among those factors contribute to high failure rates, one very important cause is that many project leaders are lacking of adequate capabilities. This study adopted case study approach. After interview the leaders, members, and developers of three projects, critical capabilities that project leader should possess are identified. I concluded that those non-IT background project leaders should possess at least five basic capabilities, including knowledge, project management ability, interpersonal skills, ability to distribute resources, and flexible capacity. I also identified their priority based on project characteristics. The results can serve as reference for project leader selection in hospital and basis for future studies in this area.

Knowledge transfer is an interaction between knowledge receiver and provider. They acquire new knowledge through all kinds of media during this process. Furthermore, they assimilate, develop, innovate, and apply it. When there is some knowledge lacked inside an organization, there will be a knowledge gap. In order to bridge the knowledge gap, they need to obtain external knowledge through knowledge transfer. Knowledge transfer is the most important and difficult one in all of the knowledge management issues. The study is to analyze the important factors, which influence knowledge transfer by probing into the process of information system development. This study develops based on the research of Harald et al. (2002). Three contexts of constructs influencing knowledge transfer were induced: (1) domain knowledge dimension, including tacitness, complexity, and specificity, (2) system development team dimension, including system development experience and the degree of domain knowledge understanding, (3) partnership quality, including trust, mutual understanding, benefit and risk sharing, and commit. This study focuses on these three constructs to find the impacts on knowledge transfer performance. This study tested the impact of knowledge transfer on ISD performance, and analyzed the critical factors influencing inter-team knowledge transfer through empirical survey. And the samples are the members of domestic system development teams. The research result reveals that knowledge transfer performance has significant impact on system development performance. On the other hand, partnership quality has the most impact on knowledge transfer performance and system development experience is the next. Furthermore, ISD performance is affected by partnership quality, too. This result will provide a different point of view of ISD, which can guide teams to produce more successful systems from the knowledge management perspective.

<p>The purpose of this work is to identify possible elements of infology in some systems development methodologies. To reach the aim two objectives were identified: to gain an understanding of the concept of infology and secondly to study different kinds of methodologies and analyse them to find out possible elements of infology. In order to reach the aim of this work a literature study was performed. Four methodologies were chosen for the analysis and the selection represented a wide range of different methodologies. They were: Soft Systems Methodology (SSM), Effective Technical and Human Implementation of Computer based Systems (ETHICS), Structured Systems Analysis and Design Method (SSADM) and Yourdon Systems Method (YSM). The infological approach has been characterised and the fundamental characteristic of infology is the distinction between data and information. A consequence from this distinction is that the users of the intended information system should participate in the developing process in order to understand the complex and dynamic relations in an organisation and information system. The results of this work have shown that the soft methodologies (SSM and ETHICS) have a high degree of infology and the more hard methodologies (SSADM and YSM) have a low degree of infology.</p>

The purpose of this work is to identify possible elements of infology in some systems development methodologies. To reach the aim two objectives were identified: to gain an understanding of the concept of infology and secondly to study different kinds of methodologies and analyse them to find out possible elements of infology. In order to reach the aim of this work a literature study was performed. Four methodologies were chosen for the analysis and the selection represented a wide range of different methodologies. They were: Soft Systems Methodology (SSM), Effective Technical and Human Implementation of Computer based Systems (ETHICS), Structured Systems Analysis and Design Method (SSADM) and Yourdon Systems Method (YSM). The infological approach has been characterised and the fundamental characteristic of infology is the distinction between data and information. A consequence from this distinction is that the users of the intended information system should participate in the developing process in order to understand the complex and dynamic relations in an organisation and information system. The results of this work have shown that the soft methodologies (SSM and ETHICS) have a high degree of infology and the more hard methodologies (SSADM and YSM) have a low degree of infology.

For the past few decades researchers, development agencies and government have focussed on the use of Information and Communication Technologies to improve the socio-economic status of people in underdeveloped rural communities. In recent years there has been remarkable recognition of the importance of developing systems that address the specific needs of rural communities. Education, health, commerce, government and agriculture are amongst the needs of rural communities that could well be addressed by these systems. System development is a complex process and studies have shown that if poorly conducted, the process could lead to the failure of the system being developed. Due to differences in context and application, the processes followed in the development of the rural community systems need to differ from those of commercial applications. One such difference is the choice of the Information System Development Methodology (SDM) used. Following a methodical approach to Information Systems development is important as it improves discipline, standardization and monitoring of a quality system. There are hundreds of SDM available for use during development and choosing the wrong SDM has been linked to problems such as systems being delivered late, being over budget or not meeting the needs of the users. Developing systems for disadvantaged communities is different from developing system for organisations or even affluent communities. Some of the challenges that developers encounter include lack of structure, poor computer literacy, and poor infrastructure. Lack of user involvement during system development has been linked to system failures. A Living Labs approach to socio-economic development is aimed at involving multiple stakeholders towards improving the living standards. Developing Community Information Systems aimed at solving varying community problems is one of the objectives of the Living Labs. There are only few CISs that are fully operational from South African Living Labs, and a number of systems developed are not in use. Poor user involvement and lack of use of system development are some of the reasons for system failures. The purpose of this study is to evaluate the use and effectiveness of System Development Methodologies when developing community information systems aimed at socio-economic development of disadvantaged communities. To achieve the objectives of this study, an interpretive, multiple case study research was conducted in three Living Labs around South Africa. To improve the chances for success during the development of Community Information Systems for use by disadvantage communities, this study proposes a framework for evaluating use and effectiveness of SDMs. The second output of the Study is an SDM framework that could be adopted specifically for Living Labs which adopts an agile approach and prototyping. These frameworks takes into account the social attributes of people in disadvantaged communities, the nature of the living lab, the nature of the systems being developed and the role of the users in the systems being developed. / PhD (Computer Science), North-West University, Potchefstroom Campus, 2014

For the past few decades researchers, development agencies and government have focussed on the use of Information and Communication Technologies to improve the socio-economic status of people in underdeveloped rural communities. In recent years there has been remarkable recognition of the importance of developing systems that address the specific needs of rural communities. Education, health, commerce, government and agriculture are amongst the needs of rural communities that could well be addressed by these systems. System development is a complex process and studies have shown that if poorly conducted, the process could lead to the failure of the system being developed. Due to differences in context and application, the processes followed in the development of the rural community systems need to differ from those of commercial applications. One such difference is the choice of the Information System Development Methodology (SDM) used. Following a methodical approach to Information Systems development is important as it improves discipline, standardization and monitoring of a quality system. There are hundreds of SDM available for use during development and choosing the wrong SDM has been linked to problems such as systems being delivered late, being over budget or not meeting the needs of the users. Developing systems for disadvantaged communities is different from developing system for organisations or even affluent communities. Some of the challenges that developers encounter include lack of structure, poor computer literacy, and poor infrastructure. Lack of user involvement during system development has been linked to system failures. A Living Labs approach to socio-economic development is aimed at involving multiple stakeholders towards improving the living standards. Developing Community Information Systems aimed at solving varying community problems is one of the objectives of the Living Labs. There are only few CISs that are fully operational from South African Living Labs, and a number of systems developed are not in use. Poor user involvement and lack of use of system development are some of the reasons for system failures. The purpose of this study is to evaluate the use and effectiveness of System Development Methodologies when developing community information systems aimed at socio-economic development of disadvantaged communities. To achieve the objectives of this study, an interpretive, multiple case study research was conducted in three Living Labs around South Africa. To improve the chances for success during the development of Community Information Systems for use by disadvantage communities, this study proposes a framework for evaluating use and effectiveness of SDMs. The second output of the Study is an SDM framework that could be adopted specifically for Living Labs which adopts an agile approach and prototyping. These frameworks takes into account the social attributes of people in disadvantaged communities, the nature of the living lab, the nature of the systems being developed and the role of the users in the systems being developed. / PhD (Computer Science), North-West University, Potchefstroom Campus, 2014

The study analyzes that how information systems facilitate football clubs. To fulfill these purposes this study adopts a design strategy which contains theoretical and empirical parts. It gives a way how to operate and improve works to solve and avoid problems in various sectors in order to facilitate football clubs. This study chooses a suitable information system development methodology and designs a general football club information system model. In the empirical study a questionnaire survey is made to check and complete a general football club information system model. This study proves that information systems can facilitate football clubs in business processes and operations, internal communication and decision-making; furthermore, it supports football club business strategies and helps establish a powerful human resource management project. / Program: Magisterutbildning i informatik

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Management information system department has long been considered as a supporting function in organization and develop the system which should fulfill users¡¦ need to support the business process. Although previous studies indicate users participate in project process can enhance the project outcome, the final ISD project failure rate is still high and extra costs and time occurs consequently. Based on internal service concept adopted from marketing filed, this study views MIS department is viewed as an internal service provider and end user is viewed as a customer in development stage. We attempt to understand the antecedents and consequence of user co-production in ISD project. Project outcomes are expected to be affected by user co-production, represented by open communication, shared problem solving, involvement in project governance, tolerance, accommodation, advocacy and personal dedication. Project outcome is evaluated by user satisfaction, system quality and project performance. Besides, this study adopted social capital theory and examined how co-production is affected by social capitals between users and developers. Paired data collected from both user representatives and developers through using survey approach was used to test proposed hypotheses. The results showed that user co-production has positively significant influence on project outcomes, and social capitals between user representatives and developers also have positively significant influence on user co-production. Discussion of the results and conclusions about this study were made. Finally, the study also provides some academic and practical implications