Os altos investimentos necessários para custear recursos de Tecnologia da Informação (TI) exigem assertividade e alinhamento com as estratégias organizacionais, assim como a responsabilidade de todas áreas da organização, e não só da área de TI. Este cenário faz com que a Governança de Tecnologia da Informação (GTI) venha ganhando importância na gestão de organizações públicas e privadas nos últimos anos. O presente trabalho estudou o nível de gastos em TI e sua evolução nas secretarias do Governo do Estado de São Paulo no período de 2004 a 2013, e sua relação com maturidade em GTI. Partiu-se do pressuposto de que gestores com maior maturidade em GTI possuem maior compreensão sobre a importância estratégica da TI, se encontram mais preparados para gerir o seu orçamento e estão mais capacitados para elaborar e defender propostas de projetos de TI. Desta forma, conseguiriam apropriar, para a TI, uma parcela maior do orçamento total da sua organização. Também se considerou que as organizações incrementaram seus investimentos em TI nos últimos anos, como decorrência natural da evolução da TI e do grande número de novos recursos disponíveis. A pesquisa se baseou em dados secundários disponibilizados pelo Governo do Estado, e aplicou a técnica de análise fatorial sobre os dados de maturidade em GTI para geração de um score fatorial que servisse como indicador único do nível de maturidade das secretarias. Este dado foi correlacionado com a parcela de gastos com TI de cada secretaria através de análise de correlação e regressão linear. Por fim, foram definidas categorias para o nível de maturidade em GTI e para o nível de gastos com TI, e as secretarias foram categorizadas e agrupadas por categoria. Com base nos agrupamentos formados, foi realizada a análise de correspondência entre as categorias. Os resultados revelaram que não existe relação entre nível de maturidade em GTI e o nível de participação de gastos com TI e sua evolução: secretarias com altos níveis de maturidade em GTI apresentaram baixos níveis de participação de gastos com TI, enquanto secretarias menos maduras apresentaram maiores níveis. Também se verificou que aproximadamente 40% das secretarias analisadas apresentaram baixos níveis de maturidade em GTI, com scores fatoriais abaixo de 1 (numa escala de 0 a 5). Os resultados também mostraram que os gastos com TI do Governo cresceram em valores absolutos ao longo do período, mas que a parcela de gastos com TI em relação aos gastos totais não cresceu, se mantendo praticamente estacionada em percentuais próximos a 1% nos últimos anos. Em muitas das secretarias estudadas, na verdade, o nível de gastos com TI diminuiu ao longo do período, o que sugere que a importância relativa da TI dentro das prioridades do Governo não cresceu. / The high investments needed to finance the resources of Information Technology (IT) involve risks and demand assertiveness and alignment with the organization strategies, as well as the responsibility of all the sectors of the organization, and not only IT sector. This scenario results a continuous improvement in importance of Information Technology Governance (ITG) in public and private organizations in the last years. This research studied the level of investment in IT and its evolution within departments of São Paulo State Government from 2004 to 2013, and its relationship with ITG maturity. It started on the assumption that managers with higher ITG maturity have a greater understanding of the strategic importance of IT, are better prepared to manage their budget and are better qualified to elaborate and argue in favor of IT projects proposals. This way, they could take ownership, towards IT, of a larger portion of the company\'s total budget. It was also considered that companies have increased their investments in IT over recent years, as a natural consequence of IT evolution and the large number of new features available. The research was based on secondary data provided by the State Government, and used factor analysis technique for generating a factor score that could be used as a single indicator of departments maturity level. This information was correlated with the IT investment share of each department through correlation analysis and linear regression. Finally, categories have been defined for ITG maturity level and for level of investment in IT, and the secretariats were categorized and grouped by category. Based on obtained groups, a correspondence analysis among categories was undertaken. The results revealed that there is no relationship between ITG maturity level and level of investment in IT and its evolution: departments with high levels of ITG maturity had lower investment in IT levels, and less mature departments had higher levels of investment in IT. It also showed that around 40% of analysed departments showed low ITG maturity level, holding factorial scores below one (1) - on a scale from 0 to 5. Results also showed that State Government investment in IT has increased in absolute terms over the period, however the portion of total budget invested in IT has not grown, and keeps virtually frozen over last years, at percentages close to 1%. In fact, the level of investment in IT has decreased over the period for most part of State departments, which indicates that the relative importance of IT as a Government priority has not grown.

Queensland University of Technology has radically restructured the top-level governance systems for information technology planning and management. Additionally, QUT has integrated information technology planning and management with physical infrastructure planning and management via the Asset Management Plan. To complete the approach, QUT has instigated a top-level governance committee for IT to ensure alignment with organisational goals and strategies. This is an unusual development for IT planning and management at an Australian university and attracted attention from the Commonwealth Department of Education, Science and Training (DEST) as well as other universities in the Australian tertiary education sector and led to the research study. This research studies the redevelopment of the information technology planning and management approach. The survey research determines the level of integration of IT and university planning, and the correlation of this integration to effectiveness of IT planning. The case study documents the changes, highlights the advantages and disadvantages of the new approach and provides a model for change in IT management at other Australian universities. It is evident from current literature on information technology management and strategic planning that these developments are validated as steps toward achieving best practice in information technology planning and management. Through rigorous conduct of interviews, observations and review of documentation and through application of a survey questionnaire to a defined population, the research reviews the developments and ongoing implementation of the planning and management infrastructure. Among the outcomes from the new approach are better alignment of information technology investment with QUT goals and objectives, better benefits realisation from information technology investment, better project management of information technology development and innovation, and increased flexibility and accountability in information technology expenditure. Finally, a comparison to other information technology planning and management methods in place at Australian universities demonstrates the uniqueness of the QUT approach. The thesis reports the benefits and difficulties associated with this approach, and provides a context for future development of IT planning, management and governance at QUT.