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Integrationsproblem från ett informationsbrist perspektiv / Integration Problems from an Information poverty PerspectiveSaidabdala, Osman January 2020 (has links)
Every day, thousands of people make a decision to leave their homeland. Some of them are forced to flee conflicts, war and oppression, while others move voluntarily for work, study or family reunification. Sweden is one of the countries in the world that received the most refugees per capita 2015.The study focuses on immigrants integration problems specifically from an information poverty perspective and explores the concepts of newcomers, integration, inclusion, exclusion, digitization and information poverty. The study examines factors that may affect the lack of access to information and how can these factors lead to integration problems. The study discusses the role of the Swedish Employment Services as an authority and their website. Furthermore, the study examines immigrants experiences regarding information poverty and the consequences of not being able to search information digitally on their own. Methods used in the study are structured interview and usability test for observational scenarios.The conclusion that can be drawn regarding the Swedish Employment Services website is that the site needs to be adapted for immigrants who do not understand Swedish or who do not have knowledge of using the Internet. In addition, the study found that immigrants lacked social networks with Swedes and did not have access to information about society, education, work, and housing. These limitations leads to some of the first problems with immigrant social integration.
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