This dissertation explores what it means to belong in Berlin and Germany following a significant change in the citizenship laws in 2000, which legally reoriented the law away from a “German” legal identity rooted in blood-descent belonging to a more territorially-based conception. The primary goal is to understand attempts at performing inclusive belonging by the state and other actors, with mostly those of “foreign heritage” at the center, and these attempts’ pitfalls, opportunities, challenges, and strange encounters. It presents qualitative case studies to draw attention to interculturality and its related concepts as they manifest in a variety of contexts. This study presents a performance analysis of a ceremony at a major national museum project and utilizes a discursive analysis of the national and international media surrounding a unique controversy about soccer and Islam. The study moves to a peripheral neighborhood in Berlin and a marginal subject, a migration background Gymnasium student, who featured prominently in an expose about failing schools, using interviews and a text analysis to present competing narratives. Finally it examines the intimate, local view of a self-described “intercultural” after-school center aimed at migration-background girls, drawing extensively on ethnographic interviews and media generated by the girls.These qualitative encounters help illuminate how an abstract and often vague set of concepts within the intercultural paradigm becomes tactile when encountering those for whom it was intended.

Over the past five decades, scholars of intercultural communication have attempted to define, describe, and otherwise operationalize the concept of competency in an intercultural interaction. This study constructed a comprehensive theory of intercultural communication competence (ICC) grounded in the extant literature and the practical or everyday understanding of the concept. Using classroom data that was validated by a metasynthesis of existing qualitative or ethnographic studies describing ICC, the academic definitions and lay descriptions were each explored and then compared to find points of convergence and points of divergence. The comparative analysis provided the foundation for the development of tenets: ICC is an outcome; ICC is externally perceived and measured; and ICC is bound by the cultural context in which it takes place, conditions regarding interaction goals and power roles of the interactants, and culture specific elements for the holistic ICC theory proposed by this study. An examination of the implications of the newly constructed ICC theory and its future application and implications were explored.

Submitted in accordance with the requirements for the degree of Doctor of Philosophy in Communication Science University of Zululand, 2011. / The rapid increase in business globalisation has brought with it an increased need for effective international working. As a result, businesses demand a global mindset from their workforce in order for the organisation to efficiently reach their goals (Chaney & Martin, 2011:4). This study aims to assist international organisations and their employees, by providing guidelines for conducting business specifically in Japan and South Africa. It focuses on existing models and theories regarding intercultural communication and compares cultures in South Africa and Japan with a special focus on the work practice. It examines areas of culture, communication, globalisation and cultural transformations in today‟s society. Social customs and business etiquette are also outlined and some specialties for each country are specified. This study also explores how advanced technology and the media are vital components of intercultural communication, used to influence communication across cultures and across geographical locations (Steinberg, 2007:15). The findings of this study aim to improve intercultural competence in both national and international organisations. Hence, management within these organisations should examine the limitations pointed out in this research study and change their policies and procedures to promote and encapsulate a more intercultural and global environment.

This study is a comparison of theory and specific life experiences in heteroculturality. It synthesizes four conceptual frameworks describing individuals who have engaged in multiple culture-learning situations, and compares the themes derived from this synthesis with the attitudes and behaviors communicated by these multiculturally-socialized individuals.

This study investigated the relationship between emotional intelligence, social intelligence, and intercultural willingness-to-communicate with ethnocentrism and intended behaviors associated with ethnocentrism. Data collected from a group administered survey of 497 undergraduates at a small private university and junior college in the western United States was used to test two proposed communication models. The results indicated that both emotional and social intelligence were strongly associated with ethnocentrism and intended behavior associated with ethnocentrism. More significant, however, is the significance in intercultural willingness-to communicate relationship and predictability towards reducing ethnocentrism and intended behaviors associated with ethnocentrism.

Intercultural Communication Competence (ICC) describes the ability to interact with people from different cultures effectively and appropriately. In the impact of globalization and information technology development, social media facilitates intercultural communication and open a new space for intercultural interactions. As the impact of social media on ICC is not often explored, this study would shed light on this unexplored domain and focus on Chinese people who currently live in Sweden by asking the question: How does social media influence the ICC of Chinese people living in Sweden? This study adopts a mixed method: it uses a survey questionnaire followed by individual interviews, collecting both quantitative and qualitative data. As a result, two factors stimulating ICC are identified. The role of social media on ICC when residence in the host country is confirmed, and two stages of ICC development associated with social media in the host country are explored. Last but not least, social media seems to influence the ICC of Chinese people living in Sweden in a positive way, however this positive impact is not independent of real social interaction with the host culture. / Interkulturell kommunikationskompetens (ICC) beskriver möjligheten att integagera med människor från olika kulturer på ett effektiv och lämplig sätt. Globalisering och utveckling av informationsteknologin har gjort att det underlättar sociala mediers interkulturell kommunikation och öppnar nya sätt för interkulturella interactioner. Eftersom konsekvenserna av sociala medier angående ICC undersöks sällan ska denna studie lyfta fram denna outforskade domän, focus ska ligga på personer med kinesikt härkomst som för närvarande bor i Sverige genom att ställa frågan: Hur påverkar sociala medier ICC för personer som bor I sverige av med kinesikt härkomst? Denna studie anammar en blandad metod: den använder en enkätundersökning följt av individuella intervjuer, samlar både kvantitativ och kvalitativ data. Som resultat identifieras två faktorer som stimulerar ICC. Sociala mediernas roll på ICC när bosättning i värdlandet bekräftas, och två steg i ICC-utvecklingen i samband med sociala medier i värdlandet utforskas. Sist men inte minst verkar sociala medier påverka den kinesiska befolkningens ICC på ett posetivt sätt, men denna positiva påverkan är beroende av verklig social interaktion med värdkulturen.

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