The market orientation is one of the most important preconditions of long term sustainable development of companies. The important aspect of analysis of market orientation is the determination and measurement of factors, which the market orientation influences and adjudication of meaning of the market orientation for prosperity of companies. The master’s thesis deals with the definition and measurement of the market orientation of companies in our departmental environment.

The aim of master's thesis is to find an optimal solution in terms of window shielding factors in shaping the internal environment in the interior. In therms of this work there was used a computer program Teruna to created mathematical model entered the room in the experimental section. The theoretical part inquires into the theory of the internal environment. The project inquires into the design and application of a mathematical model of two variants room office in the premises of the factory building.

M. Tech. (Department of Logistics Management, Faculty of Management Sciences), Vaal University of Technology. / In South Africa, the beverage industry is perceived to be a major contributor to the economy. Internal and external stakeholders in this industry are engaged in environmental collaboration with each other to achieve better environmental and supply chain performance. The aim of this study was to investigate the influence of green supply chain management practices on environmental performance and supply chain performance in the beverage industry of South Africa. It considers four of these practices, namely, internal environment management, investment recovery, eco-design and green purchasing. A quantitative approach was adopted, with the use of a survey questionnaire to collect information from 373 supply chain management professionals from beverage companies in South Africa. The study used a probability simple random sampling method. The data gathered was analysed using the Statistical Package for the Social Sciences (SPSS) version 25.0 and Analysis of a Moment Structures (AMOS) version 25.0. A Confirmatory Factor Analysis (CFA) was used to validate the measurement scales while Structural Equation Modelling (SEM) was applied to test the relations between constructs. The results revealed that internal environment management, investment recovery, eco-design and green purchasing positively and significantly influence environmental performance. Moreover, the results also revealed that environmental performance exerted a strong, significant and positive influence on supply chain performance. Recommendations and implications for further research were made based on these results. The study presents supply chain management professionals, internal and external stakeholders within the beverage industry with useful insights on key factors that ought to be addressed in order to improve their organisational strategies. Therefore, the study is essential to internal and external stakeholders in the beverage industry who wish to improve environmental and supply chain performance.

Critical care nurses experience stressful situations in their daily working environments. The question arises for nurses: are there adequate support systems in the critical care environment and what are critical care nurses doing to mantain their own health and well-being. Facilitating conscious awareness among critical care nurses could enhance their resiliency and their hardiness, strengthening their coping capacities in stressful working situations. The contextual framework adopted for this research was the Neuman Systems Model. A qualitative research approach (exploratory, descriptive and contextual) was used to explore and describe the stress experienced by critical care nurses. Focus group interviews were conducted with critical care nurses and individual interviews with nurse managers. The results revealed their perceptions and experiences about the effects of stress in the critical care environment, as well as some of their coping strategies. Raising critical care nurses' levels of conscious awareness about their coping strategies with stressful events in their daily working lives, could enhance their resiliency and hardiness, enabling them to continue working effectively in stressful environments. This could enhance the general well-being of individual critical care nurses, the nursing care rendered to critically ill patients, and save money for the health care services by reducing turnover rates among critical care nurses. / Health Studies / D.Litt. et Phil. (Health Studies)

In this dissertation, the strategic planning process in a family owned firm of Saudi Arabia will be discussed. The main aim is to develop a comprehensive model of strategic planning, specific and customized to the family businesses of Saudi Arabia. The model will encompass all the factors that are unique to the Saudi Arabian family businesses, such as the family culture of Saudi business families, the interfamily dynamics that shape the strategic approach of the family and the unique market conditions or the external environment that influences the strategic planning process of family owned firms in Saudi Arabia. The literature review extensively covers the topic of strategic planning, family business dynamics and major salient features of family business described by various authors. The literature review also discusses the models of family business that define the interaction of various elements in family owned firms, their drawbacks and the gaps in applicability of these documented models to family businesses in general and specificallyt o Saudi Arabian family businessesT. he literaturer eview revealst hat there is no comprehensivem odel of strategicp lanning processf or the family owned firms that highlight all the critical factors that shape the strategic planning process and also documents uccessfufli rms that haveb enefitedf rom thesem odels. Based on an extensive survey of the family owned firms of Saudi Arabia and statistical analysis of various unique features of such firms, the most critical factors that play a major role in strategy formulation could be isolated. These critical factors helped in designing the strategic planning model for the family owned firms of Saudi Arabia. The model was practically implemented and validated in 10 family businesses of the kingdom and results confirm the applicability of this model. The model formulation and validation in the family firms of Saudi Arabia, forms the main focus of this dissertation.

Title: Application of the theory Service-Profit Chain on the example of sport event Gigathlon Czech Republic 2016 Objectives: The main objective of this thesis is application of the theory Service-Profit Chain on the example of sport event Gigathlon Czech Republic 2016. Another partial task is to evaluate the internal and external environment of the race Gigathlon Czech Republic and on the basis of data analysis to determine the suggestions and recommendations for improvement that will be passed to race organizers. Methods: Using the theory of Service-Profit Chain and its individual parts, the sport event Gigathlon Czech Republic 2016 is analyzed. Data concerning internal environment of the event are obtained using methods of semi-structured interview with the main event organizers. To analyse the external environment is used the online questionnaire distributed among the participants of the race. These methods are supplemented by own participant observation during the sport event. Results: After application of the theory of Service-Profit Chain on the example of Gigathlon Czech Republic in 2016 it is not possible to fully confirm all the supposed relationship between different parts of the chain. Despite the fact that the internal environment and services do not completely correspond to the ideas...

Critical care nurses experience stressful situations in their daily working environments. The question arises for nurses: are there adequate support systems in the critical care environment and what are critical care nurses doing to mantain their own health and well-being. Facilitating conscious awareness among critical care nurses could enhance their resiliency and their hardiness, strengthening their coping capacities in stressful working situations. The contextual framework adopted for this research was the Neuman Systems Model. A qualitative research approach (exploratory, descriptive and contextual) was used to explore and describe the stress experienced by critical care nurses. Focus group interviews were conducted with critical care nurses and individual interviews with nurse managers. The results revealed their perceptions and experiences about the effects of stress in the critical care environment, as well as some of their coping strategies. Raising critical care nurses' levels of conscious awareness about their coping strategies with stressful events in their daily working lives, could enhance their resiliency and hardiness, enabling them to continue working effectively in stressful environments. This could enhance the general well-being of individual critical care nurses, the nursing care rendered to critically ill patients, and save money for the health care services by reducing turnover rates among critical care nurses. / Health Studies / D.Litt. et Phil. (Health Studies)

The main purpose of this thesis was to compare and evaluate status of management and economy system of the selected retail units and based on this analysis to identify strengths and weaknesses of the companies and to determine potential measures to improve. For this thesis I chose PRIOR ČESKÁ REPUBLIKA, s.r.o., the second company I focused on was the OD Andy, s.r.o. I focused mainly on their management, organization, economy, human resources and then I also analyzed the macro environment of these companies. For this step I used the STEP analyses.

Submitted by ANTONIO CARLOS TEIXEIRA ALVARES (teixeira@actapar.com.br) on 2018-11-21T16:39:59Z No. of bitstreams: 1 Dissertação-Inovação Horizontal com ficha catalográfica.pdf: 1593465 bytes, checksum: 7dfdc07a33c2896d0350b84d11cbe407 (MD5) / Approved for entry into archive by Debora Nunes Ferreira (debora.nunes@fgv.br) on 2018-11-21T17:16:21Z (GMT) No. of bitstreams: 1 Dissertação-Inovação Horizontal com ficha catalográfica.pdf: 1593465 bytes, checksum: 7dfdc07a33c2896d0350b84d11cbe407 (MD5) / Approved for entry into archive by Isabele Garcia (isabele.garcia@fgv.br) on 2018-11-21T17:55:38Z (GMT) No. of bitstreams: 1 Dissertação-Inovação Horizontal com ficha catalográfica.pdf: 1593465 bytes, checksum: 7dfdc07a33c2896d0350b84d11cbe407 (MD5) / Made available in DSpace on 2018-11-21T17:55:38Z (GMT). No. of bitstreams: 1 Dissertação-Inovação Horizontal com ficha catalográfica.pdf: 1593465 bytes, checksum: 7dfdc07a33c2896d0350b84d11cbe407 (MD5) Previous issue date: 2018-11-07 / Esta pesquisa trata da questão dos efeitos provocados pela busca da inovação a partir de todas as pessoas da organização, particularmente da possibilidade da organização se tornar inovadora, assim entendido como capaz de produzir sistematicamente inovações de qualquer natureza e magnitude. Tal questão é relevante pois a inovação a partir de todas as pessoas de uma organização, praticamente não tem sido estudada pelos especialistas em inovação. Apesar de muito abordada pelo movimento de qualidade no tema de melhoria continua via sistemas de sugestões do tipo kaizen. A denominação Inovação Horizontal foi criada pelo autor para designar as inovações que se originam a partir de todos os funcionários da organização, usualmente a partir de programas internos de sugestões. Os sistemas internos de sugestões produzem basicamente inovações incrementais, denominadas pelos especialistas em qualidade como melhorias contínuas. Alguns autores apresentaram no passado a teoria de que novações incrementais competem com as inovações radicais. Em contraposição foi criado o conceito de ambidestria segundo o qual as organizações inovadoras produzem tanto inovações radicais quanto incrementais. A presente pesquisa a foi baseada em estudo de caso único de uma empresa de um setor maduro (metalurgia) que pratica Inovação Horizontal (a partir de todas as pessoas). Foram entrevistados dezoito gestores, todos os quatro diretores executivos, dez gerentes, dois coordenadores gerais e dois pesquisadores aposentados. O resultado indicou que a organização é inovadora sistemática, tendo criado um modelo de gestão da inovação ambidestro que produz sistematicamente inovações incrementais e radicais, tanto de produtos como de processo e gestão. / This research deals with the effects caused by the search for innovation from all the people of the organization, particularly the possibility of the organization becoming innovative, understood as capable of systematically producing innovations of any nature and magnitude. This issue is relevant because innovation from all the people of an organization, practically has not been studied by the experts in innovation. Although much approached by the movement of quality in the theme of continuous improvement via kaizen type suggestion systems. The denomination Horizontal Innovation was created by the author to designate the innovations that originate from all the employees of the organization, usually from internal programs of suggestions. Internal feedback systems basically produce incremental innovations, called by quality experts as continuous improvements. Some authors have in the past presented the theory that incremental innovations compete with radical innovations. In contrast, the concept of ambidexterity was created whereby innovative organizations produce both radical and incremental innovations. The present research was based on a single case study of a company from a mature sector (metallurgy) that practices Horizontal Innovation (from all people). Eighteen managers, all four executive directors, ten managers, two general coordinators and two retired researchers were interviewed. The result indicated that the organization is a systematic innovation, having created an ambidextrous innovation management model that systematically produces incremental and radicals innovations, of product, process and management.

The thesis deals with the strategic analysis of external and internal environment of Retre, s. r. o., which operates on the czech market in the field of laundering. The main line of business is laundering, smoothing and collecting of textile and clothing for chemical cleaning. The theoretical part describes basic terms necessary for understanding of broader connections. Terms like strategic management, strategy, strategic thinking etc. are defined here. In a separate chapter there is a description of the process of marketing research , of gathering of the necessary information (marketing information system) and the description of the individual analyses of external and internal environment. In the practical part the company Retre, s. r. o -- laundry and drycleaner's is analysed using these individual analyses. Based on the gathered information, its current situation and its position on the market is assesed and suitable measures for improvement are proposed.