As Taiwan government has been actively expanding the liberalization of trade tariffs (as recently the ECFA or FTA), the SMEs ( Small and Medium Enterprises ) in Taiwan are facing pressure from global competitions , and the financial turmoil in recent years that caused the economic depression had deepen the difficulty of new small business operation , so the government has to actively help these micro-enterprises to transform to survive . Also the researcher of this paper had a Cafeteria running experience, but while management was poor, then he decided to close his business, and in order to understand the business management knowhow for improvement, then this case will be treated as not only his own research themes, but also the industry success and failure stories to comparison, hoping to find in the food service industry key success factors. In the research process, this thesis project adopted practical case study to deploy the whole structure, and the research used qualitative and quantitative methods in study. At the same time it introduced document analysis, interviews and questionnaires in data collection to the design process and analysis. In which not only the study of Leidecker & Bruno (1984) and other scholars was embedded , but also the resource base view and the concept of knowledge management had been applied as critical success factors of the main dimensions, and still the methods by scholars Hofer and Schendel (1985) of identifying the critical success factors forming an expert questionnaire survey to determine the strength of the critical success factors in the industry, By removing some factors which experts partially disagree, then we developed a depth interview questionnaire from which we obtained conclusions by comparative study of two operating businesses. That is how we can find the critical success factors in the industry that an entrepreneur must pay attention to. By the results of the study, we found the importance of these key factors developed from the five main dimensions are quite the same . Somehow observing from the weight dimension, we found that personality is that most experts believe the key to food and beverage service success factors, however, the nature of industry and the organizations type also play an important role. While for the object of study, the owners of the two venture firms selling coffee and gelato have similar personality traits, and enough innovation power, but the considerable difference was in expertise and professional technical team, and operating standards and the allocation of resources, ability to control the operation .By the way the operation mode and the store location or if products meet local demands are also the reasons why the two restaurants can keep running and sustained profitability or not.

This research, by the case study, is to discuss how one finance securities enterprise, under such drastically worldwide changes, inducts the management strategies and the information management system to those in newly-emerging nations ¡V taking Securities Company C in Taiwan and its Vietnam branch as the example - and seeks possible solutions. The study aims not only to help Vietnam branch face the challenges, which possibly appear, but to find the importance of the information system and the core value to Vietnam branch. With such successful experience of transferring the information system, whenever investing on oversea finances securities, one can enhance efficiency of overseas management and competence, creating a win-win situation. In view of commercial tragedies, major Taiwanese securities, with globalization, hope to expand business. They optimistically set out the global layout. Securities Company C just has the opportunity to enter one Vietnam securities enterprise, now a branch of Securities Company C, which may be an important multinational business case study for the Taiwan securities industry in the securities market. From the management level, Vietnam Branch belonging to Securities Company C may face challenges, such as cultural differences, different value cognition, language and communication disorders, which are severe tests. In the scale, scope, and visibility, domestic securities enterprises can not be compared with those of developed countries in Vietnam. Therefore this study explores the possibility of transferring Taiwan information management system abroad and eventually helps Securities Company C¡¦s overseas branch to enhance competence. Securities Company C in Taiwan is famous as an electronic securities corporation, and well-known for the information management system. Now in Vietnam, as we know, larger securities enterprises are either state-owned or professionally foreign capital-managed; the smaller ones are owned by local powerful celebrities with abundant financial resource. Therefore it is not easy for Securities Company C¡¦s Vietnam Branch to compete. This study is to find the possible solution by analyzing all the aspects of this Vietnamese enterprise and transferring Taiwan information management system. It is believed that in near future the Vietnam Branch of Securities Company C can take more advantage in Vietnamese stock market for development and core competitiveness. Therefore, in this study, specific property information applications of securities industry are trying to be transferred to Vietnam Branch. Moreover by SWOT and Five Forces analysis viewed as the successful factors of Vietnam securities, Taiwan securities industry becomes more competitive in Vietnam, not to mention the fact that Taiwan is Vietnam's largest foreign investment country. It is hopefully believed that this study will help improve the identity and visibility of Taiwan Securities corporations in Vietnam, and successfully enter Vietnam securities market.

This study aims to probe into the key to success of Internet user¡¦s usage of virtual community websites. The craze of Internet community has swept the market since 2009 as it innovates by combining functional application programs and becomes very popular. With the development of Internet mobility and mobile technology service, the concept of multiple devices and mobility sharing rises, showing Internet community¡¦s ability to integrate different websites. By literature review, the content of evaluation is prepared in order to list six major factors of success and the subordinate 37 items of evaluation are also found. ¡@¡@By Analytic Hierarchy Process, the first-stage questionnaire takes domestic users of Internet community as subject and the first half subordinate items are selected. In the second stage, six professionals in relevant fields and three severely-addicted Internet community users are interviewed. The interview is analyzed by matrix to decide the sequence of importance of major content of evaluation. ¡@¡@The research result shows that the most important key to the success of using virtual community websites is private information confidential system. With the progress of technology service, there should be complete protection offered by the community website for the purpose of providing uses a safe Internet environment. Then, innovative function and cross-website system can bring the website more attention. When the user interface is easy to learn, the website would be more practical. With users¡¦ work published on the website and interactive activities held by members, the user¡¦s loyalty and stickiness would also increase. Furthermore, a vivid image of the website and the ability to create talking topics are factors influencing Internet users. ¡@¡@The result may work as reference for domestic social network users and be adopted by the operator for establishment or marketing as feedback with a view to satisfying Internet user¡¦s need and expectation.

The feed industry is closely integrated with the market mechanism by linking to farming, aquaculture, livestock processing, warehousing, and retailing. The industrial feed production in China in 2009 is 148 million tons, ranking second in the world. China feed industry have become the world's most watched market. In this study, after exploring the literature about China feed industry and in-depth interviews with six senior managers in Uni-President Co., Ltd., and analyze the outcome of the interviews to identify three levels key success factors in China feed industry. The study found that the industry level key success factors in China feed industry are: 1. China's central and local government policies 2. price/ performance ratio of product 3. cost control 4. customer relationships. The organization level key success factors in the Uni-President Co., Ltd. are: 1. price/ performance ratio of product 2. localize 3. acquisition and delivery of market information 4. the choosing of dealer and customer 5. performance systems 6. group resource and brand image. The personal level key success factors are: 1. ability to adapt to the environment 2. Grasp of market information. In summary, based on China¡¦s Feed industry structure and the current industry trend, it can be found that despite a decline in the number of feed companies, in actual, there is a gradual expansion in scale among the existing. In recent years, news spread that through strategic alliances the mainland-funded enterprises were able to expand rapidly and such success in expansion was under the significant encouragement from both the central and local government policies; in pursuit of economies of scale to reduce the means of cost. And it is advisable that during the Feed manufacturers¡¦ strategic planning stage, it applies the ¡§key success factors at various levels of the industry¡¨ found in this study; to assist the company as it evaluates its strengths and weaknesses; in return allows the company to be able to optimize its allocation of resources.

Taiwan is a typical island. Taiwan lacks natural resources and needs to rely on import and export of goods for living. International trade plays a crucial role in Taiwan's economy. In recent years, the government promotes actively integration with the global free trade agreement, relaxation of national barriers to trade, promotion clearance simplify, shortened the customs clearance of goods aging. The government promotes actively the custom broker industries transformation into logistics industries. Therefore, the study invests to raise the rate of success in business only by way of finding out the key success factors (KSF). That is my study motivation. This study refers strategy, competitive advantage, resource based view, the key success factors of the theories to construct a framework which focuses on members of customs broker association of Kaohsiung, actual operators owner and people belong more than ten years related-experience .The main purpose which custom broker businesses need to control what are important business operating variables. They would be success and achieve sustainable operation in this industry. The conclusions of this study provide the reference which developing key operation strategies and an overall arrangement for the customs broker industries.

From 1990 to 2006, accompanying with the development of mold and tool machine industries, the number of Taiwan heat treatment processing enterprises had increased from around 30 to 364. And the customers of heat treatment prefer to reduce manufacturing cost; they proceed to install heat treatment furnaces and learn the heat treatment technique. Based on above reasons, customers of heat treatment are losing gradually. The above caused price competition in and profit diluting. So, enterprises have to consider how to make use of advantages of material selection and heat treatment to transform the business toward self-brand or high value-added industry. Finally, to get rid of the destiny of traditional processing industry is the main goal of the research. The research tries to find out the key success factors of its transformation. It firstly collected relative document records to find out proper factors. Secondly it consulted 3 specialists and sifted out the first-phase factors. Thirdly it used AHP questionnaire to consult 11 experts and gather second-phase statistics. The purpose of above activities is ordering the priority of importance. The consequence reveals the top ten business transformation key success factors of heat treatment processing industry is listed as following by order:(1)core technique;(2)increased operating profit after allying;(3)skill¡Bexperience¡Badapting capability¡Band company loyalty of employee;(4) scale and future of market;(5)competition of manufacturing cost;(6)managing team capability;(7)support from high level manager;(8)increased industry competition after allying;(9)competition of present competitors;(10)bargaining power of buyers.

Under greatly improvement in manufacturing quality and R¡®D capacity, Taiwanese Machine Tool Industry gradually emerging on the international and saturated domestic market in recent years. Also, domestic market is gradually saturated; machine tool manufacturer is forced to move out of Taiwan. It also caused Taiwan tool industry to internationalize and step into the phase of international market management. Most enterprise scale of Taiwan machine tool industry belong to small and medium-sized ones. Under limited resource, it is a critical issue to allocate the resource efficiently and to control the key success factors of international marketing management. This research use publicly listed machine tool industry companies in Taiwan to be the study object. First, besides collecting related literatures in domestic and overseas, this research also used questionnaire and interviewees to study the key success factors of Taiwanese Machine Tool Industry international market management, by conclude the following four factors, which were entire environment, industrial structure, business competitive advantages and international market strategy. Secondly, the AHP (Analysis Hierarchy Process) will be used as analysis method to evaluate the importance of key success factors in Taiwanese Machine Tool Industry international market management. Finally, the results showed that the most important five factors of the key success factors in Taiwanese Machine Tool Industry international market management were: 1) Enterprise's brand/Business goodwill; 2) Tax reduction policy; 3) Global marketing networks management; 4) Key components of self-control and 5) The impact of the international environment. The weight ratio of factors could provide the Taiwanese Machine Tool Industry as the index for operating in foreign markets

The semiconductor industry once again experienced the impact of business cycle on the end of 2008, after the global financial crisis. The investment of equipment is the largest Capex to a semiconductor manufacturer. The equipment firm is at the end of the semiconductor supply chain. The result of Bullwhip Effect makes the impact of business cycle disturbance severer, especially for the back-end supplier which is required to deal with the variant demand, larger customer bases and shorter lead-time, compared to front-end one. The study is to focus on identifying the key success factors of marketing strategy adapting business cycle for a semiconductor equipment firm. Under such environment, it is to understand how the firm should plan the strategy and structure organization to maintain competitive advantage. The manufacturing has been classified into detail process; each one has its own key technology. The industry leadership of each firm is different. To ensure the points well-captured from the line executives, the study adopts the qualitative research methodology through analyzing the industry environment, combining with the relevant literatures, as theoretical basis, and in-deep interview with the marketing and sales executives from the firm of case study. The research reveals five factors as the key success factors of marketing strategy adapting business cycle, including ¡§Segmenting and Differentiating for product development¡¨, ¡§broaden application and extend customer base¡¨, ¡§Overall Operation Capability¡¨, ¡§Sales Network to create partnership with customers¡¨ and ¡§High-quality Pre- and Post-sales support¡¨. The equipment supplier must consider his own advantage and disadvantage, together with realistic situation to keep the leadership or opportunity while understanding the industry trend. Except for riding through the cycle, the firm must keep the sustaining competitive advantage.

Company F is a well-known petrochemical group in Taiwan. In the early stage of the company founded, the engineering manpower is not sufficient for construction project. All construction projects generally execute with a whip style organization. Into the growth stage in the 1970s, the manpower of the engineering department has been quite adequate with professional skill. In that time, the whip-style organization of plant construction project change to function-style organization model. After the start of the 1990s, a large petrochemical expansion project was start; more than 10 plant construction projects must be executed at the same time. Company F allowing the use of a whip-style project management model to save project manpower. In last 10 years, both of two project organization modes were used when the petrochemical expansion coming to an end. According to the past experience, part of project has been quite successful and part of project failing in schedule, quality and cost control. In this thesis, according to individual construction project practices evaluate the management procedure and mode. By following the engineering management standards of company F combined with the basic concept and theory of project management, supplemented by practical engineering experience to identify the key success factor for project management. And by the case study analyzing optimized project management model for engaging in plant construction project management to follow. This study will summarize the operation procedure of plant construction project management and the standard of project management organization by integration of existing project management specification and the experience of construction projects. That will compare with the literature of project management field and organizational model, than by the personal experience of construction project cases to evaluate the different point of project management field to find the successful and failed reason then find out key success factors. Followed by the combination of standard project organization, literatures of project organization mode and plant construction project cases evaluate what is the best project management model. The key success factors of construction project management can be used to improve the management of construction project for engineering department and company. By the analysis of the optimized construction project management model, the results could be referred for the future of all kinds¡¦ construction project. According to the results, that could supply the improving suggestion for engineering management execution of the engineering department to ensure more safety, quality, cost and schedule control on the construction management. KEY WORDS: Project Management,Construction Management,Project Organization,Project Manager,Construction Project,Key Success Factors

There are many factors that effect the refurbishment of the military dependence¡¦s residential compound is sccceed or not.The government, in order to make policy and project which the refurbishment can be pursued and finished smoothly, reaching the goal of the refurbishment , it makes the government and occupant reach win-win, no matter from fund respect of the funds , project planning and carrying out the track , doing in the test amount and function of military dependence¡¦s residential compound ,etc.,they must carry on the multidimension degree , doing in the test amount faced more , it is to influence military dependence¡¦s residential compound to refurbish the most important key of the success or failure which factor is understood. And plan the unit , area to carry out management unit ,which in charge of construction of the project and family dependent's family etc. in the policy, each link be able to cooperate and support each other. This research is expected, consult the key success factor of the that Leidecker and Bruno puts forward and confirm the method , and this study uses the analytic hierarchy process , is it familiar with the military dependence¡¦s residential compound domain expert to refurbish topic to consult, including policy plan , carry out, at all levels personnel and the military dependence¡¦s residential compound households of representative , autonomy of unit in charge of construction know cadre , get in touch with people ,etc., promote difficulty and gains of experience meeting in the course to understand and study carefully to the thing that the family dependent corrects homework or papers, analyse via the interview real example of the questionnaire , gather together the view exactly familiar the refurbishment relevant personnel and domain expert, establish their influence the weight to extract to sum up. From the planing unit , area and carry out a representative of management unit , unit in charge of construction of the project and regional military dependence¡¦s residential compound and carry on the analysis of the questionnaire to the policy of general headquarters finally, by constructing the views of the domain expert and responsible person differently, consider 3 literary composition surface, it is the most important the funds fund, and the factor by seeming to succeed in five indispensable keys wholly, management , financial raising money , funds of changing the special budget for the military dependence¡¦s residential compound respectively are compiled and editted, the price influence the will of living and include in the development plan of the city .