Purpose: This thesis explores the bi-directional flows of material perceived by manufacturing firms in the supply chain and accordingly derive suggestions to properly manage these flows to increase customer satisfaction and reduce cost. Methods: A literature review was summarized in a conceptual framework. This framework was then illustrated in a case. In this case, 11 semi-structured interviews, 3 participant observations and 3 types of archival records were collected. Analysis and discussion of the preliminary conceptual framework compared to the case was the basis for the modified conceptual framework that was designed. Main findings: In general material flows downstream the supply chain, but because of quality issues, recycling or returns material need to flow upstream the supply chain. This thesis provides a holistic view of how to manage these flows with a modified conceptual framework. Academic contributions: Previously, almost no academic research has been conducted on decision variables when it comes to managing material flows upstream the supply chain. This thesis contributes to closing this gap by suggesting different actions to properly manage the bi-directional flow of material. Furthermore, previous research addressing how to manage material flows has been re-accessed and expanded. Managerial implications: By using the framework, practitioners can determine helpful activities to increase customer satisfaction and reduce cost. This means management gets directions of where to allocate their resources. Limitations: The perspective and evidence in this research are only collected from the manufacturer’s point of view, valuable insight from suppliers and customers may have been overlooked. The suggestions of how to manage the bi-directional flow of materials have not been tested and the outcome of these recommendations has not been compared to KPIs or other measurements.

Huang Hongyan. / "February 2002." / Thesis (Ph.D.)--Chinese University of Hong Kong, 2002. / Includes bibliographical references (p. 134-142). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Mode of access: World Wide Web. / Abstracts in English and Chinese.

Made available in DSpace on 2016-03-15T19:25:36Z (GMT). No. of bitstreams: 1 Alessandro Riquetti.pdf: 3330851 bytes, checksum: c7b3461400e9e6d802395b99ad09a901 (MD5) Previous issue date: 2011-09-13 / The profile of the Brazilian transport mode, mainly roads, has caused many problems for society and organizations. Among them are: the poor condition of roads, bringing risks of accidents and the rising cost of transportation, increased levels of congestion in metropolitan areas and ports, generating more pollution and, difficulty in disposing of the crop, especially for export due to low productivity of road transport over long distances. One possible solution to replace the use of road transport is intermodal transport (Modal Shift). However, there are bottlenecks that need to be overcome in order to encourage the use of intermodal transport by shippers. The speed of the railroad is still low compared to other countries. On some routes, rail fares are high compared to highways and transhipment terminals have low productivity, making the transit time high. In this context, this study aimed to identify the influence of Modal Shift in the relationship between Performance Management and Logistics. Based on theories of business logistics, this study was conducted in two stages. In the first stage of exploratory nature, aimed at, to know more deeply the management of logistics and intermodal transport processes. The data collected through interviews and processed by content analysis revealed important factors for the continuation of the second step. Thus, with the results of the previous step, we carried out the research of a descriptive nature in order to identify the influence of modal shift in the relationship between performance and logistics management. To this end, we used semi-structured questionnaires and applied with the managers of member companies will ANDA (National Association for the Promotion of Fertilizers). The responses collected were processed by descriptive statistics and multivariate, and showed that: a) intermodal (modal shift), although presented as mediating variable between the logistics management and performance, it falls short of being considered influential on the performance and logistics; b) logistics performance for the domestic fertilizer industry may result from actions such as reducing waste products when changing modes, increase the speed of trains, increase productivity in transhipment terminals and warehouses and employ more efficiently the information technology. Because of these results, it can be concluded that the Modal Shift is used by logistics managers as a means to seek a balance between the rates charged by road and rail and also there is a long way to moving toward competitive advantage, based on logistics. / O perfil da matriz brasileira de transportes, predominantemente rodoviário, tem causado diversos problemas à sociedade e às organizações. Dentre eles, destacam-se: o mau estado de conservação das rodovias, trazendo riscos de acidentes e elevando o custo do transporte; aumento dos níveis de congestionamento das regiões metropolitanas e portuárias, gerando mais poluição e; dificuldade de escoamento da safra, principalmente para exportação, devido à baixa produtividade do transporte rodoviário em longas distâncias. Uma solução possível em substituição ao uso do transporte rodoviário é o transporte intermodal (Modal Shift). Entretanto, existem gargalos que precisam ser superados de maneira a incentivar o uso do transporte intermodal pelos embarcadores. A velocidade das ferrovias ainda é baixa em comparação a outros países. Em algumas rotas, as tarifas ferroviárias são altas em comparação às rodovias e os terminais de transbordo têm baixa produtividade, tornando o tempo de trânsito elevado. Neste contexto, o presente estudo teve como objetivo identificar a influência do Modal Shift na relação entre Gestão Logística e Desempenho. Fundamentado nas teorias da logística empresarial, este estudo foi desenvolvido em duas etapas. Na primeira etapa, de natureza exploratória, teve por objetivo, conhecer com maior profundidade a gestão logística e os processos de transportes intermodais. Os dados coletados por meio de entrevistas em profundidade e tratadas pela análise de conteúdo revelaram fatores importantes para o prosseguimento da segunda etapa. Assim, de posse dos resultados da etapa anterior, realizou-se a pesquisa de natureza descritiva com o objetivo de identificar a influência do modal shift na relação entre a gestão logística e o desempenho. Para tanto, utilizou-se de questionários semi-estruturados e aplicados juntos aos gestores de empresas associadas á ANDA (Associação Nacional para a Difusão de Adubos). As respostas coletadas foram tratadas pelas estatísticas descritivas e multivariadas, e revelaram que: a) a intermodalidade (modal shift), embora tenha apresentado como variável mediadora entre a gestão logística e desempenho, ela está aquém de ser considerada influenciadora sobre o desempenho logístico e; b) o desempenho logístico para a indústria nacional de fertilizantes pode ser decorrente de ações como: reduzir o desperdício de produtos durante a troca de modais, aumentar a velocidade dos trens, aumentar a produtividade nos terminais de transbordo e armazéns e empregar com mais eficiência a tecnologia da informação. Por conta destes resultados, pode-se concluir que o Modal Shift é utilizado pelos gestores de logística como meio para buscar o equilíbrio entre as tarifas praticadas pelo transporte ferroviário e o rodoviário e, ainda, existe um longo percurso a ser caminhado para a vantagem competitiva, baseado na logística.

Under the competitive situation of globalization, the competition and challenges that the enterprises are confronting now are more rigorous than in the past. The PCB industries in Taiwan had ever ranked the third biggest in the world. However, on account of the shifting of the manufacturing bases in the worldwide, in 2002 the PCB output value in China had taken the place of Taiwan and become the third biggest in the world. And in the course of PCB industry development in China, the PCB enterprises from Taiwan had also participated in it early or late. The main inducing reasons were because of the undeveloped markets, low labor and land cost. When the arising of new and developing markets has made the scale of the enterprises expand from the arrangement of single area (Taiwan) into regional areas (Asia), the management range of the enterprise has also expanded at the same time and the management and cost problems it derived and the related problems caused by the management risks due to obscure information will be coming up. Therefore, how to connect the nerve center of the enterprise with each subsidiary, logistic warehouses, customers and suppliers of the group and integrate and set up the information network of upper and lower reaching customers and manufacturers and subsidiary and establish a set of mode suitable for the implement of information plans of the group and for the organization management so as to achieve the goals of fast information obtaining, policy making and real-time reaction and enable the overall arrangement of globalization to elaborate multiple effects, which is the purpose of the study. The study has analyzed the management of supply chain, the global planning and management mode and the application and development of information technology and also proceeded extensive analysis and research from the industrial structure, characteristics of PCB and its future competition superiority. Under the information goal of enhancing enterprise¡¦s competition superiority, the study has proposed related suggestions from the organization and management dimensions and information technology and application support dimension. 1. On the organization dimension and the plan of organization functions, achieve centralized planning so as to conform to the company¡¦s overall biggest profits; to maintain and implement of the subsidiary in each area to conform to the effects of localization and discrepancy; to avoid excessive centralized management which will cause the ineffectiveness of operation in each subsidiary or the excessive independence of the area which will cause the difficulties of the overall information establishment standardization and integration. Therefore, in addition to the original vertical framework, it has increased the planning of investigation organization functions (horizontal organization) so as to assist to help with the management and operation among between multi-site companies. 2. On the management dimension, it has developed modes from information system according to five stages of work: (1) the system planning stage (2) the system analysis stage (3) the system development stage (4) the conduction stage of system duplication and (5) system maintenance stage to scheme discussion topics like multi-area resources integration, multi-area coordinated collaboration system and multi-area rights and duties of labor division to be developed into an information construction management mode. 3. On the dimension of information technology and application support, according to the trade object and trade conduct of the enterprise, it has advanced the framework o f enterprise¡¦s information operation strategy and logistics management. Besides, it has conferred the framework of the information integration according to the aspect of resources sharing among the group¡¦s subsidiary so as to achieve the goals of supporting enterprise¡¦s strategy development and management optimization. Eventually it has proposed the blueprint of PCB industry system construction, the steps of system construction, and the constructional labor division mode of information among regional subsidiary of the group to be offered for the trade to refer to this framework under such global operation strategy and logistics management to develop the information system of supporting the enterprise¡¦s core competition superiority.

The main purpose for Globalization of multi-nation enterprises is to reach the goal of providing global product combination perfectly. It has to be done via Global Logistics Management and global source integration. For every global logistics enterprise, it somehow has to be fully emphasized the development of Global Logistics Management and Supply Chain Management. Consequently, starting with current development status and the bottleneck of International Logistics Industry in Taiwan, the study in this book is to construct the future blueprint by analyzing the worldwide economic circumstance changes and the cross-coast attitude. Besides, the case is going to take Jardine Logistics Services (Taiwan) Ltd as a typical example and investigate a constructive business and development plan it will be. Currently, it is a tendency for any transportation enterprise to be transformed successfully with global logistics services. The so-called ¡§global logistics service¡¨ is to provide Integrated Transportation Service. By combining international companies of cargo transportation, cargo logistics, cargo warehousing, cargo broker, and as well as 3PL (3rd party logistics), there will be a ¡§Hyperlink Global Supply Logistics Windows¡¨ that helps to approach the goal of Global Logistics Management. To achieve the goal, the following plan is what Jardine Logistics Services (Taiwan) Ltd (JLS) needs to accomplish with efforts: Applying for the idea of ¡§let the cargo go smoothly and quickly¡¨, Jardine Logistics Services (Taiwan) Ltd (JLS) would have to highly enhance the operation efficiency and service quality in order to reach ¡§Logistics Globalization¡¨. That not only helps the cargo run smoothly among Taiwan manufacturers, logistic centers, and sellers, but also improve the distribution fluency between Taiwan companies and international logistics operators. To conclude, only high-efficient operation and perfect service quality will make Taiwan a world-class logistics service center. Key words: Global Logistics Management¡BGlobal Logistics¡BSupply Chain Management¡BIntegrated Transportation Service¡BHyperlink Global Supply Logistics Windows¡BLogistics Globalization

Thesis (M.B.A.)--Naval Postgraduate School, 2006. / Title from title screen (viewed Oct. 10, 2008). "MBA professional report"--Cover. Advisor(s): Deborah Gibbons, Doug Brook. "December 2006." "ADA460410"--DTIC URL. Includes bibliographical references (p. 215-216).

La recherche que nous menons s’interroge sur l’organisation des innovations incrémentales et radicales, au niveau intra et inter-entreprise, à la lumière des travaux sur l’ambidextrie organisationnelle (Tushman et O’Reilly, 1996, 1999 ; O’Reilly et Tushman, 2004 ; Birkinshaw et Gibson 2004). En prenant le cas de la prestation de services logistiques, secteur relevant de la problématique de l’innovation intensive (Le Masson, Weil et Hatchuel, 2006), notre recherche vise à étudier les modalités organisationnelles mises en œuvre pour innover, à comprendre et à identifier les facteurs explicatifs du recours aux formes d’ambidextrie organisationnelle. De plus, à notre connaissance, aucune étude n’a encore été conduite sur l’ambidextrie organisationnelle dans le secteur des services. Il s’agit donc aussi d’identifier les spécificités liées à l’organisation de l’innovation dans les entreprises de services. Pour mener à bien notre recherche, 8 études de cas ont été conduites auprès de Prestataires de Services Logistiques (PSL). 49 entretiens ont été réalisés auprès des acteurs participant aux processus d’innovation dans chaque entreprise, des données secondaires (documentation interne, presse professionnelle, etc.) ont également été collectées. Les résultats de notre étude éclairent les chercheurs et les praticiens sur les modalités organisationnelles mises en œuvre pour innover dans les entreprises de services et au sein de réseaux d’entreprises interconnectées. Notre étude identifie également les facteurs explicatifs du recours et de la combinaison des formes d’ambidextrie organisationnelle. Ces facteurs sont liés aux caractéristiques de l’entreprise, aux caractéristiques de l’innovation mais aussi aux relations inter-organisationnelles entretenues entre le prestataire et son client. / The research that we carry out examines the organization of incremental and radical innovations, both intra- and inter-enterprise, in the light of organizational ambidextry works (Tushman and O’Reilly, 1996, 1999; O’Reilly and Tushman, 2004; Birkinshaw and Gibson, 2004).Taking the case of logistics service provision, an industry concerned by the extensive innovation dilemma (Le Masson, Weil and Hatchuel, 2006), our research aims to study the organizational modalities implemented to innovate, but also to identify and understand the explanatory factors of the recourse to organizational ambidextry forms. Moreover, to our knowledge, no study has been performed on organizational ambidextry in the service industry. It is therefore, also about the identification of the specificities bound to the organization of innovation on service companies.To successfully achieve our research, case studies were performed with 8 Logistics Service Providers (LSP) companies. 49 interviews were carried out with the actors participating in the innovation process in each company. Secondary data (internal documentation, professional press, etc.) was also collected.The results enlighten the organizational modalities implemented to innovate in service companies and within interconnected companies for both researchers and practitioners. Our study also identifies the explanatory factors of the recourse to, and the combination of, organizational ambidextry forms. These factors are bound to the company’s characteristics as well as the characteristics of the innovation, but also to the inter-organizational relationship between the provider and its costumer.

The sustainable logistics management plan was established by Decree 7746 of June 5, 2012, and with it all federal institutions were required to prepare logistic plans having sustainable development as the main point. For the success of this plan it is necessary to be incorporated into the organizational practices of each public administration servant. In the face of this situation and aiming to insert the plan and sustainable variable in UFSM organizational environment, the creation of action plans as main objective was defined. So we used a questionnaire to diagnose the profile of UFSM servants, assess the level of knowledge regarding sustainable issues and identify aspects considered the most important ones for the development of action plans. Besides, interviews were conducted with the setting-up committee of the PLS in UFSM in order to obtain a deepening of the process of design and its implementation. The results showed that the servants, regardless of individual factors, generally have a low level of knowledge on topics related to sustainability in public administration. Issues related to the development of sustainable construction projects, the realization of rational consumption campaigns and the re-use of materials were the main points raised by respondents as suggestions for preparing action plans. Later, the strengths and weaknesses in the organizational environment were identified in order to explore these aspects in planning actions. In the preparation of plans the aspects of the inclusion of them in the work routine had priority and enabled an initial discussion on the subject, as the level of knowledge is not satisfactory and it is essential to move forward on this discussion. / O Plano de Gestão de Logística Sustentável foi instituído pelo Decreto 7.746, de 5 de junho de 2012, diante disso todas as instituições federais tiveram que elaborar planos de logística tendo o desenvolvimento sustentável como ponto principal. Para que esse plano obtenha o sucesso almejado, é necessário que esteja incorporado às práticas organizacionais dos servidores de cada órgão da administração pública. Diante de tal situação e objetivando a inserção do plano no ambiente organizacional da UFSM, definiu-se como objetivo principal do trabalho a criação de planos de ação. Para tanto, utilizou-se um questionário para diagnosticar o perfil dos servidores da UFSM, avaliar o nível de conhecimento referente a temas sustentáveis e ainda identificar os aspectos considerados de maior importância para elaboração de planos de ação. Também foram realizadas entrevistas com a comissão elaboradora do PLS da UFSM a fim de se obter um aprofundamento sobre o processo de elaboração e implementação. Os resultados mostraram que os servidores, independente dos fatores individuais, possuem, de uma maneira geral, um baixo nível de conhecimento sobre tópicos ligados à sustentabilidade na administração pública. Questões relacionadas ao desenvolvimento de projetos de construções sustentáveis, a realização de campanhas de consumo racional e o reaproveitamento de materiais foram os principais pontos levantados pelos pesquisados como sugestão para elaboração de planos de ação. Posteriormente, identificaram-se os pontos fortes e fracos no ambiente organizacional, a fim de explorar esses aspectos no planejamento de ações. Na elaboração dos planos priorizaram-se os aspectos relacionados à inserção do plano na rotina de trabalho e que possibilitem uma discussão inicial sobre o tema, visto que o nível de conhecimento ainda não é satisfatório e é imprescindível que se avance nessa discussão.

Thesis (MPAM.) -- University of Limpopo, 2021 / The South African government introduced the Supply Chain Management Framework in 2003, with a vision of creating a seamless system intended to play a critical role in service delivery to communities while achieving the objectives of cost-effectiveness, fairness, equity, transparency and ethics. This study focused on the impact of Supply Chain Management Policy Implementation in the Limpopo Office of the Premier. Qualitative data were collected, primarily in the form of semi-structured interviews using an interview schedule consisting of both closed and open-ended questions with the Chief Financial Officer, Director (SCM), Deputy Directors (Demand, Acquisition, Logistics and Inventory, Asset and Transport Management) and SCM nineteen SCM practitioners. These officials provided sufficient information concerning the effect of Supply Chain Management policy implementation in the Limpopo Office of the Premier. The study established that failure to implement SCM policy hurts service delivery. The effective implementation results in improved service delivery, whereas poor implementation results in the poor quality of service to the public, fraud and corruption, irregular and fruitless expenditures as well as negative departmental image.

Dissertation work is engaged in methodical definition of the principal contributions of Supply chain management (next SCM) and focuses on proposals of approaches to increase of company effectiveness and profitability and also the whole company performance by using this method, tries to present various possibilities of measurement of this performance and to create a certain methodology for its increasing using SCM. The thesis is conceived having regard to fulfillment of the principal and partial goals of the dissertation thesis. The first part of this work is mainly dedicated to reasons of topicality and meaning of the concept SCM. The next part is focused on the present state of solved questions where describes actual opinions of experts and individual directions of using SCM in companies. This part also describes main definitions and the philosophy of SCM and is also engaged in IT support of this method. The next part is concerned with the partial goals, whose solutions create the main purpose and content of this dissertation thesis. These goals can be summarized in four fundamental spheres: .. The analysis of the present level of using the SCM model in Czech companies, .. Setting of relevant criteria for companies performance measurement in the sphere of purchase within the whole supply chain, .. Implementation of SCM into the company strategic management, .. Creation of the methodology for increasing company performance by using SCM. Partial verifications of the methodical processes in management practice of engineering manufacture companies frame a separate part. Contributions of the academic dissertation for theory and its contribution for corporation development and managerial practice are emphasized last.