In this paper we have examined how to create value for users of a platform for localcooperation. With the aim to understand how sharing platforms can leverage the emergenceof a collaborative economy we have performed a qualitative case study on a platforminfrastructure for local platforms. The study has been conducted on two project platformswithin the platform infrastructure, where the value these users are seeking from thetechnology has been increased collaboration, visibility and tools for simplified daily business.Our results finds that interactions supported by a frictionless user experience between usersare central to the promotion of these values. Such an experience is reliant on platforms abilityto accommodate dialogue between end-users and developers. We suggest that furtherdevelopment of platforms for local cooperation are to be done collaboratively together withend-users, and prompt platforms for local cooperation to develop open source.

Through digital sharing platforms users can rent, exchange, rideshare and sell items without having to go to a physical marketplace. Although these sharing platforms have global reach, they don’t provide services in smaller cities, towns, and villages. Umigo is a project that seeks to promote local sharing economies through a digital platform builder and host, making digital sharing platforms more available. Using the website individuals can sell, rent, share and buy items and services. Dela Höga Kusten is a platform on Umigo which hosts multiple companies operating in the local region. Through Dela Höga Kusten individuals can contact and rent services and goods from local companies using a digital interface. The user experience (UX) of a digital sharing platform plays an important role in shaping the users’ perceived usability of the service. This study aims to explore the relationship between UX and perceived trust on local sharing platforms. Utilizing think aloud tests and interviews with five participants who interacted with the platform Dela Höga Kusten, a qualitative research approach was adopted. The findings were analyzed and compared with previous research and literature within the field of UX. The results support previous research, showing that visual design plays an important role in enhancing the user experience and building user trust towards a service. The research highlights the importance of integrating UX design principles to cultivate a pleasant user experience and foster trust. Prioritizing the user experience can help build user trust and loyalty, making local sharing economies more accessible through digital sharing platforms.