Thesis (MPhil)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Achieving the goal of sustainable development (SD) and sustainability has proven to be a difficult task, inter alia, because some definitions of the terms are fuzzy and ambiguous and are interpreted differently depending on the context. The spatial scale, at which sustainability should be addressed, varies from site specific to the global level. The niche area, which has had little attention specifically in the South African context, is the regional scale. Integrated Development Plans (IDPs) are just one means by which sustainability can be mainstreamed into regional development planning within the South African context. IDPs are seen as holistic, multi-sectoral, strategic plans for district, metropolitan and local government, required in terms of national legislation. Legislation and guidelines on IDPs suggest that their purpose should be to contribute to sustainable development, but it is questioned whether this is the case. Sustainability Assessments (SAs) can be seen as instruments to direct decision-making towards sustainability, and the purpose of this literature study was to review current IDP Assessment Frameworks (AFs) used by the national and Western Cape provincial governments to assess IDPs, from a sustainability perspective. A literature review was conducted to establish the meaning of sustainability and sustainable development in the context of regional planning, the challenges facing regional planning, and the issues that need to be addressed in IDPs in order to promote sustainability. The first objective of the literature study was to analyse whether present metropolitan and district IDP assessment frameworks used in the Western Cape address sustainability adequately. The second objective was to develop a Sustainability Assessment Framework (SAF) that addresses relevant sustainability issues, based on new and innovative ways of addressing SD and sustainability at a regional scale. Lessons were also learnt through examining and assessing policies and plans both locally and abroad. The literature review highlighted lessons that can be learnt from systems and complexity thinking, transdisciplinary approach, transition management, resilience and regional innovation. The use of Impact Assessments (IAs) and Sustainability Assessments (SAs) from other countries, as well as South Africa, also proved valuable. A review of existing IDP AFs was performed, to determine where the gaps are and whether the principles of regional sustainability are incorporated into current AFs. It was established that current IDP AFs do not adequately assess sustainability issues in district, metropolitan and cross-border regional plans. Current AFs lack depth from a sustainability perspective, and therefore a new SAF was proposed for metropolitan and district IDPs. This SAF highlights five (5) domains of sustainability that should be used as inputs into IDPs. These are: (1) Environmental Sustainability, (2) Social Sustainability, (3) Economic Sustainability, (4) Built Environment and Technology Sustainability, and (5) Institutional Sustainability. Further inputs into the SAF were four (4) approach-based categories derived from the literature and existing frameworks. These comprise (1) Resilience and Resilient Governance, (2) Transdisciplinary approach, (3) Complexity and Systems Thinking, and (4) Regional Innovation Systems. Different indicators were then developed which were based on these approaches, but are specific to each domain of sustainability. The indicators can be used to rate, weigh and score IDPs based on the scorecard that was developed. The overall ‘sustainability rating’ of the IDP could then be calculated. / AFRIKAANSE OPSOMMING: Om volhoubaarheid en volhoubare ontwikkeling (VO) te bewerkstellig, is 'n moeilike taak, onder andere omdat sommige definisies vir die verskillende terme vaag en dubbelsinnig is en verskillend geïnterpreteer word, afhangende van die konteks. Die ruimtelike skaal waar volhoubaarheid aangespreek behoort te word, wissel vanaf terrein spesifiek tot by die globale skaal. Die nis-area wat nog min aandag geniet het, veral in die Suid-Afrikaanse konteks, is die streek-skaal. Geïntegreerde Ontwikkelingsplanne (GOPe) is net een metode waarmee volhoubaarheid in die hoofstroom opgeneem kan word in streekbeplanning binne die Suid-Afrikaanse konteks. GOPe word gesien as holistiese, multi-sektorale, strategiese planne vir distriks-, metropolitaanse en plaaslike regerings, wat deur nasionale wetgewing vereis word. Wetgewing en riglyne oor GOPe dui daarop dat hul doel is om by te dra tot volhoubare ontwikkeling, maar dit word bevraagteken of dit wel die geval is. Volhoubare evaluering kan beskou word as metodes om besluitneming in die rigting van volhoubaarheid te stuur, en die doel van hierdie studie was om huidige evalueringsraamwerke wat deur die nasionale en Wes-Kaap provinsiale regerings gebruik word om GOPe te evalueer, te ondersoek vanuit ‘n volhoubaarheids-perspektief. ‘n Literatuuroorsig is gedoen om vas te stel wat die uitdagings is wat streekbeplanning in die sig staar, wat die betekenis van volhoubaarheid en volhoubare ontwikkeling in die konteks van streeksbeplanning is en wat die kwessies is wat aangespreek behoort te word om volhoubaarheid te bevorder. Die eerste doel van die literatuur studie was om te analiseer of die huidige plaaslike GOP assessering raamwerke, wat gebruik word in die Wes-Kaap, volhoubaarheid adequaat aanspreek Die tweede doel van die studie was dus om ‘n Volhoubaarheidseveluaringsraamwerk (VER) op te stel, gebaseer op nuwe en innoverende maniere uit die literatuur om VO en volhoubaarheid op streekskaal aan te spreek, sowel as om bestaande beleid en planne, beide plaaslik en in die buiteland, te ondersoek vir lesse wat daaruit geleer kan word. Die literatuur oorsig het ook beklemtoon watter lesse geleer kan word uit stelsels- en kompleksiteitdenke, transdissiplinariteit, oorgangsbestuur, herstellingsvermoë en streeks-innovering. Die gebruik van Impakstudies en Volhoubaarheid-evaluerings vanuit ander lande, sowel as Suid-Afrika, was ook waardevol. Die hersiening van bestaande GOP Evalueringsraamwerke (ERe) vanuit 'n volhoubare perspektief is ook uitgevoer om te bepaal waar daar leemtes bestaan en of die beginsels van streeksvolhoubaarheid ingesluit is in huidige ERe. Daar is vasgestel dat volhoubaarheid nie voldoende aangespreek is in huidige GOP ERe van distriks-, metropolitaanse en streeksplanne nie en 'n nuwe Volhoubaarheidsevalueringsraamwerk (VER) is dus ontwikkel vir metropolitaanse en distrik GOPe. Hierdie VER beklemtoon vyf (5) domeine van volhoubaarheid wat as insette tot GOPe gebruik kan word. Dit sluit in: (1) Omgewingsvolhoubaarheid, (2) Sosiale volhoubaarheid, (3) Ekonomiese volhoubaarheid, (4) Beboude omgewing en Tegnologie volhoubaarheid, en (5) Institusionele volhoubaarheid. Verdere insette tot die VER was vier (4) benaderings-gebaseerde kategorieë, afgelei uit die literatuur en bestaande raamwerke. Dit behels (1) Herstellingsvermoë en herstelbestuur, (2) Transdissiplinêre benadering, (3) Kompleksiteit en Sisteem denke, en (4) Streeks-innoveringstelsels. Verskillende indikatore is daarna ontwikkel wat gebaseer is op elkeen van hierdie benaderings, maar wat spesifiek was tot elke domein van volhoubaarheid. Die indikatore is gebruik om GOPe te evalueer en om gewigte en tellings toe te ken gebaseer op ‘n telkaart wat ontwikkel is.

Thesis (MPA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Since its inception the Community Development Worker Programme (CDWP) seeks to promote cooperative governance within the context of the Intergovernmental Relations Framework. In pursuit of a holistic approach to development Community Development Workers (CDWs) strive for effectiveness in their role as change agents. This case study was conducted to determine the effectiveness of CDWs as change agents in pursuit of a holistic approach to development in the Western Cape. This was a qualitative study using participatory action research as a CDW in the West Coast; semi-structured interviews with Dedicated Officials from municipalities in the Cape Winelands Region, City of Cape Town and West Coast Region; focus groups with community members and stakeholders from Kayamandi in the Cape Winelands Region, Eerste River in the City of Cape Town and various towns in the West Coast Region; focus group and semi-structured interviews with Supervisors from the City of Cape Town, West Coast Region and Cape Winelands Region. Questionnaires were completed by Regional Coordinators from the West Coast Region, City of Cape Town, Overberg Region and Central Karoo Region; and questionnaires were completed by CDWs from the City of Cape Town, Cape Winelands Region, West Coast Region, Central Karoo Region and Overberg Region in the Western Cape. The findings of the research reveal that the CDWP has made tremendous progress since its inception. Regional Coordinators, supervisors and CDWs have a very good grasp of what is expected of them as change agents. The responses from the community also revealed much appreciation and support for the work done by CDWs in their role as change agents. The effectiveness of CDWs in their role of change agents in pursuit of a holistic approach to development is rated to be between 6-8 on a scale of 1-10; with ten being the highest. There is room for improvement however as the findings indicate that there are several cases where CDWs experience isolation and frustration and are challenged in their pursuit of holistic development as they are hampered by a lack of adequate resources; a lack of access to budgets; a lack of support, cooperation and political interference from ward councillors and politicians; a lack of understanding, appreciation, cooperation and support from local government and a sense of belonging at local municipal level in many instances amongst others. Although the research reveals that the province is effective in its pursuit of a holistic approach to sustainable community development on the part of CDWs as change agents, the researcher wishes to argue that improved collaboration needs to take place amongst the various levels of governments, government departments, development agencies and the beneficiaries of development themselves to further maximise the efforts and effectiveness of CDWs in their role as change agents. The building blocks of development and the Batho Pele Principles must also be more consistently applied and attentively addressed and diligently implemented by all the stakeholders in the development process in order to improve service delivery and enhance more effective community development to the benefit of the community at grassroots whilst meeting local, national and provincial development targets. The challenge to each of us as change agents is therefore to do our all towards reconstruction, community development and equal opportunities for all. We all have to be accountable and answer the question as to what we are doing concerning community development, namely education; poverty relief; service delivery; etc. in our own communities. We need to acknowledge where we have come from, where we are now and where we are going. Much progress has already been made despite a lack of funding, facilities and resources. More sacrifices must still be made however to ensure a better life for all. The issue is around respect, irrespective of who you are dealing with. / AFRIKAANSE OPSOMMING: Van sy ontstaan af probeer die Gemeenskapsontwikkelingswerkerprogram (GOWP) koöperatiewe bestuur in die konteks van die Tussenregeringsverhoudingsraamwerk bevorder. Gemeenskapsontwikkelingswerkers (GOW’s) streef na effektiwiteit in hul rol as veranderingsagente om ’n holistiese benadering tot ontwikkeling te volg. Hierdie gevallestudie is uitgevoer om die effektiwiteit van GOW’s as veranderingsagente wat ’n holistiese benadering tot ontwikkeling in die Wes-Kaap nastreef te bepaal. Dit was ’n kwalitatiewe studie met gebruik van deelnemende aksienavorsing as ’n GOW in die Weskus; halfgestruktureerde onderhoude met toegewyde amptenare van munisipaliteite in die Kaapse Wynlandstreek, Stad Kaapstad en Weskusstreek; fokusgroepe met gemeenskapslede en belanghebbendes uit Kayamandi in die Kaapse Wynlandstreek, Eersterivier in die Stad Kaapstad en verskeie dorpe in die Weskusstreek; fokusgroep- en halfgestruktureerde onderhoude met toesighouers uit die Stad Kaapstad, Weskusstreek en Kaapse Wynlandstreek. Vraelyste is deur streekskoördineerders van die Weskusstreek, Stad Kaapstad, die Overbergstreek en Sentraal Karoostreek ingevul; en vraelyste is deur die GOW’s van die Stad Kaapstad, Kaapse Wynlandstreek, Weskusstreek, Sentraal Karoostreek en Overbergstreek in die Wes-Kaap ingevul. Die bevindings van die navorsing toon dat die GOWP sedert sy ontstaan geweldige vordering gemaak het. Streekskoördineerders, toesighouers en GOW’s het ’n baie goeie begrip van wat as veranderingsagente van hulle verwag word. Die reaksies van die gemeenskap het ook groot waardering en ondersteuning getoon vir die werk wat deur die GOW’s in hulle rol as veranderingsagente gedoen word. Die effektiwiteit van GOW’s in hul rol as veranderingsagente wat ’n holistiese benadering tot ontwikkeling nastreef word beskou as 6-8 op ’n skaal van 1 tot 10, met tien as die hoogste punt. Daar is egter ruimte vir verbetering aangesien die bevindings aandui dat daar verskeie gevalle is waar GOW’s isolasie en frustrasie ondervind en uitgedaag word in hulle nastrewing van holistiese ontwikkeling weens onder andere ’n gebrek aan toereikende hulpbronne; ’n gebrek aan toegang tot begrotings; ’n gebrek aan ondersteuning en samewerking en die politieke inmenging van wyksraadslede en politici; ’n gebrek aan begrip, waardering, samewerking en ondersteuning van die plaaslike regering en ’n gevoel van tuis hoort op plaaslike munisipale vlak in baie gevalle. Hoewel die navorsing toon dat die provinsie effektief is in sy nastrewing van ’n holistiese benadering tot volhoubare gemeenskapsontwikkeling aan die kant van GOW’s as veranderingsagente, wil die navorser aanvoer dat beter samewerking op die verskillende vlakke van regering, regeringsdepartemente, ontwikkelingsliggame en die begunstigdes van ontwikkeling moet plaasvind om die pogings en effektiwiteit van GOW’s in hul rol as veranderingsagente verder te versterk. Die boustene van ontwikkeling en die Batho Pelebeginsels moet deur al die belanghebbendes in die ontwikkelingsproses meer konsekwent toegepas, noulettend gehanteer en toegewyd geïmplementeer word om dienslewering te verbeter en meer effektiewe gemeenskapsontwikkeling in belang van die gemeenskap op grondvlak te bewerkstellig terwyl dit aan plaaslike, nasionale en provinsiale ontwikkelingsteikens voldoen. Die uitdaging aan elkeen van ons as veranderingsagente is dus om alles moontlik te doen in belang van rekonstruksie, gemeenskapsontwikkeling en gelyke geleenthede vir almal. Ons moet almal aanspreeklik wees en die vraag beantwoord oor wat ons doen omtrent gemeenskapsontwikkeling, naamlik onderwys, armoedeverligting, dienslewering, ens. in ons eie gemeenskappe. Ons moet erken waar ons vandaan kom, waar ons nou is en waar ons heengaan. Baie vordering is reeds gemaak ten spyte van ’n gebrek aan befondsing, fasiliteite en hulpbronne. Meer opofferings moet egter nog gemaak word om n beter lewe vir almal te verseker. Dit gaan oor respek, ongeag met wie jy handel.

Thesis (MPA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Supply chain management (SCM) in the public sector in general, as well as the municipal sphere in particular, has received increasing prominence over past few years. Although the focus is mainly due to the impact of fraud and corruption in public sector procurement, this author is of the opinion that SCM can also create value and aid in the attainment of strategic objectives. The study revealed that supply chain management is described as a process in literature, whilst it is described as a system by government. Of significance to this, is that both literature and government view SCM as a means to add value. The study also revealed that in order for SCM to add value and to contribute to the attainment of strategic objectives, it is important that SCM forms part of the performance management (PM) system of an organisation. Performance measurement tools, such as the balanced scorecard, benchmarking, improvement and other measurement tools, were introduced as tried and trusted methods for measuring SCM performance. The study was embarked upon because the author was of the opinion that municipalities in South Africa only implement SCM because it is required by legislation. Thus, this theory was tested at Hessequa Municipality and it was found that the current emphasis was on compliance at Hessequa Municipality. This was done by means of studying documentary evidence and through interviews conducted with various internal and external stakeholders either directly or indirectly affected by the SCM processes of Hessequa Municipality. The study tested Hessequa Municipality’s readiness to progress towards performance management and measurement by using the financial capability model for SCM as utilised by the Western Cape Government to ascertain the level of SCM implementation at municipalities. It was found that Hessequa Municipality meets almost all the compliance and control requirements, with only two areas that require slight attention before full compliance is achieved. Through the interviews conducted, the study also tested Hessequa Municipality’s willingness to progress to the next level and found that there was indeed a willingness to progress towards managing and measuring SCM activities. In conclusion, the study recommended that Hessequa Municipality uses a phased-in approach when it sets processes in place to progress towards performance managing SCM. That when developing performance indicators for SCM, it be aligned to the performance management system and targets of the municipality. It also recommended that a combination of the tried and trusted methods be used to measure SCM performance. Finally, it recommended that the municipality eradicates the silo approach to doing business and adopts a more integrated approach by firstly integrating its internal processes before embarking upon integrating the actions of all the agents within the supply chain. / AFRIKAANSE OPSOMMING: Voorsieningskanaalbestuur (VKB) in die openbare sektor oor die algemeen sowel as in die munisipale omgewing in besonder, het gedurende die afgelope jare al hoe meer na die voorgrond getree. Alhoewel die fokus hoofsaaklik toegeskryf word aan die impak van bedrog en korrupsie op verkryging in die openbare sektor, is die skrywer van mening dat VKB ook waarde kan toevoeg en tot die die behaling van strategiese doelwitte kan bydra. Die studie het aan die lig gebring dat VKB in literatuur as ’n proses beskryf word, maar deur die regering as ’n stelsel beskryf word. Wat egter van belang is, is dat beide die literatuur en regering VKB as ’n middel beskou om waarde toe te voeg. Die studie het ook openbaar dat, ten einde vir VKB om waarde toe te voeg en tot die behaling van strategiese doelwitte by te dra, dit belangrik is dat VKB ’n deel vorm van die prestasiebestuurstelsel van ’n organisasie. Prestasiemetingsinstrumente soos die gebalanseerde telkaart, doelwitstelling, verbetering en ander metingsinstrumente is ingestel as bewese metodes om VKB-prestasie te meet. Die studie is onderneem omdat die skrywer van mening was dat munisipaliteite in Suid- Afrika slegs VKB implementeer omdat wetgewing dit vereis. Hierdie teorie is by Hessequa Munisipaliteit getoets en daar is gevind dat die huidige klem op voldoening aan wetsvereistes is. Die toets is gedoen deur dokumentêre bewyse te bestudeer, asook deur onderhoude te voer met verskeie interne en eksterne rolspelers wat óf direk óf indirek deur die VKB-prosesse van Hessequa Munisipaliteit geraak word. Die studie het Hessequa Munisipaliteit se gereedheid om na prestasiebestuur en -meting te vorder, getoets deur van die finansiële vermoë-model gebruik te maak wat deur die Wes-Kaapse Regering gebruik word. Hierdie model word gebruik om die vlak van VKB-implementering by munisipaliteite te bepaal. Daar is gevind dat Hessequa Munisipaliteit aan feitlik alle vereistes vir nakoming en beheer voldoen, buiten twee gebiede wat geringe aandag verg alvorens volle nakoming behaal word. Deur onderhoude te voer, het die studie ook Hessequa Munisipaliteit se bereidwilligheid getoets om na die volgende vlak te vorder. Daar is gevind dat daar inderdaad ’n begeerte was om na die bestuurs- en metingsaktiwiteite van VKB te beweeg. Laastens het die studie aanbeveel dat Hessequa Munisipaliteit ’n infaseringsbenadering gebruik wanneer prosesse in plek gestel word om na VKB-prestasiebestuur te vorder. Wanneer prestasie-aanwysers vir VKB ontwikkel word, moet dit met die prestasiebestuurstelsel en -doelwitte van die munisipaliteit belyn word. Dit word ook aanbeveel dat ’n kombinasie van die beproefde en getoetste metodes gebruik word om VKB-prestasie te meet. Die laaste aanbeveling is dat die munisipaliteit die silo-benadering van sake doen uitwis en ’n meer geïntegreerde benadering aanneem. Die interne prosesse moet eers geïntegreer word, waarna die handelinge van al die rolspelers in VKB geïntegreer word.

Thesis (MPA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Increasingly, concerns are being raised about the growing incidents of recidivism in South Africa. Of great concern is that reoffending often involves serious crimes such as murder, rape, robbery and substance abuse. The main purpose of this research was to assess how well rehabilitation programmes are implemented in the Boksburg Management Area, and to determine whether such efforts benefited offenders. Based on a qualitative case study design, data was collected from this area using semi-structured interviews, document analysis and observation in September 2013. Participants included programme officials, social workers, facilitators, case managers, inmates and representatives from participating NPOs and CBOs. A nonprobability sampling method called purposive sampling was utilised to construct this sample. The study used the 5C model as the basis for assessing the implementation of the rehabilitation programme in the Boksburg Management Area and the following findings are as identified. Firstly, the officials are conversant with the goals of the rehabilitation programme. The country’s socio economic circumstances have an influence on rehabilitation as evidenced by the wide variety of projects offered, including literacy initiatives, bakery services, furniture manufacturing, and welding, landscaping and community-based agricultural projects. Commitment can be increased and harnessed to obtain support for organisational ends and interests through such ploys as participation in decisions and actions. Capacity is the key to successful execution and sustainability of rehabilitative programme. Lastly, the offenders as clients are the key beneficiaries of rehabilitation programmes and that formation of alliances with civil organisations is critical for effective implementation of rehabilitation programme. It was therefore concluded that while substantial gains had been realised in implementing the rehabilitation programme, however more efforts were required to improve access to rehabilitation services. Amongst other things, the study recommended that institutional capacity be improved to ensure that inmates benefit immensely from the rehabilitation programme. / AFRIKAANSE OPSOMMING: Daar word toenemend kommer uitgespreek oor groeiende residivisme in Suid-Afrika. Die feit dat herhalende oortredings dikwels ernstige misdade soos moord, verkragting, roof en delmmisbruik insluit, is erg kommerwekkend. Die hoofdoel van hierdie navorsing was om vas te stel hoe doeltreffend rehabilitasieprogramme in die Boskburg Bestuursarea geïmplimenteer word en om vas te stel of sulke pogings oortreders bevoordeel het. Die studie-ontwerp van die ondersoek is gebaseer op kwalitatiewe gevallestudies. Data is uit hierdie area bekom deur die gebruik van semi-gestruktureerde onderhoude, dokument anaslise en observasie gedurende September 2013. Deelnemers het programbeamptes, maatskaplike werkers, fasiliteerders, saakbestuurders, gevangenes en verteenwoordigers van deelnemende nie-winsgewende organisasies en gemeenskapsgebaseerde organisasies ingesluit. ‘n Nie-waarskynlikheids steekproefmetode, bekend as ‘n doelmatigheidssteekproefneming, is gebruik om hierdie steekproef saam te stel. Die studie het die 5C model as basis vir die assessering van die rehabilitasieprogram in die Boksburg Bestuursarea gebruik en die volgende bevindings is gemaak. Eerstens is bevind dat die beamptes vertroud is met die doelwitte van die rehabilitasieprogram. Die land se sosio-ekonomiese onstandigehde het ‘n invloed op rehabilitasie soos bewys deur ‘n wye verskeidenheid projekte wat aangebied word, insluitend geletterdheidsinisiatiewe, bakkerydienste, meubelvervaardiging, sweiswerk, tuinaanleg en gemeenskapsgebaseerde landbouprojekte. Betrokkenheid kan verhoog en behou word, met die oog daarop om ondersteuning vir organisatoriese doelwitte en belange te verkry, deur byvoorbeeld deelname aan besluite en aksies. Kapasiteit is die sleutel tot die suksesvolle uitvoering en volhoubaarheid ‘n rehabilitasieprogram. Laastens, is oortreders as kliënte die vernaamste voordeeltrekkers van rehabilitasieprograamme. Die vorming van bondgenootskappe met burgerlike organisasies is van kritieke belang vir die effektiewe implementasie van ‘n rehabilitasieprogram. Hoewel beduidende vordering reeds plaasgevind het met die implementasie van die rehabilitasieprogram, was die gevolgtrekking dus dat meer pogings vereis word om toegang tot rehabilitasiedienste te verbeter. Die studie het, onder andere, aanbeveel dat institusionele kapasiteit verbeter moet word om te verseker dat gevangenes ontsaglik baat vind by die rehabilitasieprogram.

Thesis (MPA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: This research study was motivated by the apparent disparities and incoherence in monitoring and evaluation (M&E) in government departments in South Africa. An in-depth study was undertaken with the objective to assess the processes followed in designing, developing and sustaining an M&E system. The study also looked into the institutional requirements and arrangements of M&E in government. The aim was formulate recommendations which could be modeled against to improve the M&E systems in government. In conducting a literature review, emphasis was placed on the theoretical and conceptual frameworks as well as policy and legislative frameworks relevant to M&E. The study followed a qualitative research design and included empirical and ethnological research which followed a case study approach. The primary data was sourced through semi-structured questionnaires or a research schedule which was administered through interviews. The sample considered was comprised of senior management of the Department of Arts and Culture, the M&E unit, focus groups and the Office of the Premier. A content analysis of the key documentation relating to M&E was also conducted. The study found that institutionalisation transcended beyond structural and organisational arrangements and looked into issues of governance, human resources, value systems, training, capacity and professional associations. However, the readiness assessment was not conducted to determine the level at which these traits were in the department. It was noted that the department had cultivated a sufficient culture of M&E within itself which was manifested its high placement on the agenda of management meetings. It was noted that there were sufficient policy and legislative frameworks to support M&E in government. It was also found there was no systematic and logical process followed, as recommended by Kusek and Rist (2004), in designing, building and sustaining results-based M&E in the department. Based on the findings, the researcher recommended that M&E training be provided to staff in the department and the readiness assessment be conducted thereafter in order to identify the gaps in this programme and put relevant interventions in place. / AFRIKAANSE OPSOMMING: Die navorsing is aan die gang gesit deur die klaarblyklike verskille en onsamehangendheid in monitering en evaluasie (M&E) in Regeringsdepartemente in Suid-Afrika. ’n Diepgaande studie is toe onderneem waarvan die doelwitte was om die prosesse te assesseer wat gevolg is in die ontwerp, ontwikkeling en onderhouding van ’n M&E-stelsel. Die studie het ook gekyk na watter vereistes en reëlings nodig is om M&E in die Regering in te stel. Die doel daarvan was om aanbevelings te maak wat gebruik kan word om die M&E-stelsels in die Regering te verbeter. Met die navorsing wat in literatuur gedoen is, is die klem gelê op die teoretiese en konsepsionele raamwerke sowel as op beleids- en wetgewende raamwerke wat met M&E verband hou. Die studie het ’n kwalitatiewe navorsingsontwerp gevolg en het empiriese en etnologiese navorsing ingesluit wat ’n gevallestudie-benadering gevolg het. Die primêre data is verkry deur semi-gestruktureerde vraestelle of ’n navorsingslys wat toegepas is deur middel van onderhoude. Die groep wat as voorbeeld gebruik is, het bestaan uit senior-bestuur van die Departement, M&E-eenheid, fokusgroepe en die Kantoor van die Premier. ’n Ontleding van die inhoud van sleuteldokumentasie wat met M&E verband hou, is ook gedoen. Die studie het gevind dat institusionalisering verder gestrek het as strukturele en organisatoriese reëlings en het gekyk na kwessies van bestuur, menslike hulpbronne, waardestelsels, opleiding, kapasiteit en professionele verenigings. Maar die gereedheidsassessering is nie gedoen om te bepaal op watter vlakke hierdie eienskappe in die Departement bestaan nie. Daar is opgelet dat die Departement ’n voldoende kultuur van M&E in die Departement aangekweek het wat geopenbaar is deurdat M&E hoog op die agenda van bestuursvergaderinge geplaas is. Daar is opgelet dat daar voldoende beleids- en wetgewende raamwerke in die Regering is om M&E te ondersteun. Daar is ook gevind dat geen stelselmatige en logiese proses gevolg is, soos aanbeveel deur Kusek en Rist, in die ontwerp, ontwikkeling en onderhouding van Resultaat-gegronde M&E in die Departement nie. Die navorser het, op grond van die bevindings, aanbeveel dat opleiding oor M&E aan personeel in die Departement gegee word en die gereedheidsassessering daarna gedoen word om gapings te identifiseer en toepaslike tussenkomste in werking te stel.

Thesis (MPA)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: The purpose of this research is to describe how the reform of public finance undertaken in South Africa since 1999 has furthered the principles of new public management (NPM). The first part of the research outlines the history of public sector reform in South Africa in general, with particular emphasis on public finance. It also discusses how reform was initiated and supplemented by the principles of new public management with the adoption of the Public Finance Management Act, No. 1 of 1999 (PFMA, 1999). This is followed by a deep analysis and detailed discussion of key indicators and the mode of their collection. The final phase consists of a description of how new public management principles have impacted public finance management since 1999. The study concludes with recommendations for further research and for practice and policy. The results tend to show how some principles of NPM have furthered public finance reform in some areas while others are still lacking. However the lack of sufficient data results in gaps in the findings: this lack of data makes it difficult to portray a clear picture of the extent to which principles of NPM have been fully implemented. Thus one of the recommendations is that certain indicators should be investigated further to understand the phenomenon better; it is probable that in a few years sufficient data will be available to allow for trend assessments. / AFRIKAANSE OPSOMMING: Die doel van hierdie navorsing is om te beskryf hoe hervorming van openbare finansies sedert 1999 in Suid Afrika onderneem is ten einde die beginsels van ‘nuwe openbare bestuur’ te bevorder. Die eerste gedeelte van die navorsing fokus op die Suid-Afrikaanse openbare sektor hervorming geskiedenis in die algemeen, met spesifieke fokus op openbare finansies. Dit beskryf hoe die Openbare Finansiële Bestuurswet, No 1 van 1999 (PMFA, 1999) hervorming en die beginsels van ‘nuwe openbare bestuur’ bevorder het. Dit word gevolg deur ‘n diep en deeglike bespreking van kern indikatore en die wyse waarop data versamel is. Die finale fase behels ‘n beskrywing van die bedra van openbare finansiële bestuur hervorming sedert 1999 tot die bevordering van ‘nuwe openbare bestuur’ beginsels. Die studie sluit af met aanbevelings vir praktyk en beleid asook verdere navorsing. Die resultate toon dat sommige van die beginsels van ‘nuwe openbare bestuur’ bevorder is deur openbare finansiële hervorming, terwyl ander steeds agterweë bly. ‘n Tekort aan genoemsame data lei egter tot leemtes in die bevindinge: die tekort aan data maak dit moeilik om ‘n duidelike prentjie te vorm oor die mate waartoe die beginsels van ‘nuwe openbare bestuur’ ten volle geïmplementeer is. Een van die kern aanbevelings is dus dat spesifieke indikatore verder ondersoek moet word om die verskynsel beter te verstaan; dit is waarskynlik dat genoegsame data in die toekoms koers berekenings moontlik sal maak wat verdere begrip sal bevorder.

Thesis (MPA)--University of Stellenbosch, 2005. / ENGLISH ABSTRACT: Foreign criminal syndicates are using South Africa as a springboard to commit certain crimes throughout the world. The crimes vary from fraud to murder to dealing in drugs. The South African Police Service does possess the capacity and the means to trace and arrest these criminals but this is not enough. Foreigners arrested in this country are tried and sentenced without any checks being done in order to determine whether the subject is possibly sought by other policing agencies throughout the world. One of the means available to the South African Police Service but which is completely under utilizsed is the component "Interpol", which is based within the Crime Intelligence division at Head Office in Pretoria. One reason for the under utilisation of this component is the absence of an operational policy. The design of a policy document will inform members of the South African Police Service of the environment in which Interpol operates and what contribution it can make in respect of- the investigation of crimes that have an international dimension. The theoretical aspects of the policy environment have been discussed and it was found that it is of importance that the proper goals and objectives are formulated and that policy analyst must be able to differentiate between the two. As progress is made in respect of the policy document the analyst will have to keep abreast with current tendencies and make the necessary adjustments. These changes must not be of such a nature that the goals and objectives of the policy document are changed or altered. By the middle of the nineteenth century, the police, especially in Europe, began to realise that criminals were regularly committing offences in other countries and then returning to their own country. There was nothing that the police could do in this regard as the extradition of a criminal was done applied for in exceptional circumstances. The possibility of establishing an international policing agency in order to assist all policing agencies in combating these "cross-border" crimes was investigated. The first conference was held during 1914 in Monaco. This was the first of many conferences that would lead to the establishment of the international policing agency known as "Interpol". South Africa only joined the organisation in September 1993. It is proposed that an operational policy document be drafted and send to all the divisions of the South African Police Service. This document clearly stipulates how Interpol Pretoria can be of assistance to all the divisions of the South African Police Service. This includes what must be done when foreign nationals are arrested in South Africa and when members of the South African police Service undertake official journeys to foreign countries. The document also includes how the component is managed, its structure and the nature of its duties. Research has proven that there is a need for a policy document for Interpol Pretoria. It is recommended that the operational policy document be accepted. Once accepted, the document must be converted into a national instruction. The advantages of a document of this nature are: ./' The component already exists and no additional funding is required to establish the component. ./' More members of the South African Police Service will be able to make use of the services rendered by the component. Of the disadvantages in this regard, is that it is a long-winded procedure that has to be followed before the document is approved. Visits will have to be undertaken to hold "information sessions" with the commanders within the various provinces. Research has illustrated that policy documents are valuable within the Public Service. The absence of a policy document is not necessarily a disadvantage to certain units within the policing environment but when it comes to available resources not being optimally utilized, the reason therefore could be the absence on an operational policy. / AFRIKAANSE OPSOMMING: Suid-Afrika word deur buitelandse misdaadsindikate as afsetgebied gebruik om sekere misdade oor die hele wêreld heen te pleeg. Die misdade wissel van bedrog tot moord tot dwelmhandel. Die Suid-Afrikaanse Polisiediens beskik weloor bronne en kennis om die misdadigers op te spoor en in hegtenis te neem. Maar dit is nie genoeg nie. Buitelanders wat in hegtenis geneem word, word vervolg sonder dat daar vasgestel word of die persoon deur ander polisie-agentskappe in ander wêrelddele gesoek word. Van die bronne wat tot die beskikking van die Suid-Afrikaanse Polisiediens is, maar wat heeltemalonderbenut word, is die "Interpol"-komponent van Misdaadintelligensie, Hoofkatnoor, Pretoria. Een van die redes hiervoor is dat daar geen operasionele beleid vir hierdie komponent bestaan nie. Die opstel van so 'n beleidsdokument sal lede van die Suid-Afrikaanse Polisiediens inlig oor die werksmilieu waarbinne "Interpol" werk en watter bydrae die komponent by die ondersoek van misdade met 'n internasionale dimensie kan maak. Die teoretiese aspekte van die beleidsmilieu is bespreek en daar is gevind dat dit van kardinale beland is om behoorlik geformuleerde doelstellings en doelwitte op te stel. Die beleidsanalis behoort ook tussen die twee kan onderskei. Soos die opstel van die document vorder, is dit belangrik dat die analis met nuwe tendense moet tred hou en die nodige verstellings behoort aanbring te word. Dié verstellings behoort nie van so 'n aard wees dat dit die doelstellings en doelwitte van die beleidsdokument verander nie. Teen die middle van die negentiende eeu het die polisie, veral in Europa begin besef dat misdadigers gereeld misdade in ander lande pleeg en dan na hulle eie land terugkeer. Daar was niks wat die polisiebeamptes hieraan kon doen nie aangesien die uitlewering van 'n verdagte slegs in uitsonderlik egevalle aangevra is. Die moontlikheid is ondersoek dat 'n internasionale polisie-organisasie op die been gebring moes word wat alle polisie-agentskappe sou help om "oorgrensmisdade" te bekamp. Die eerste konferensie van dié is in 1914 in Monaco gehou. Dit was die eerste van 'n reeks konferensies wat aanleidign sou gee tot die totstandkoming van die internasionale polisie-organisasie wat vandag as "Interpol" bekend staan. Suid- Afrika het eers in September 1993 lid van dié organisasie geword. 'n Operasionele beleidsdokument word voorgestel wat na al die afdelings van die Suid-Afrikaanse Polisiediens versprei moet word. Die dokument gee 'n uiteensetting van hoe Interpol Pretoria ander afdelings van die Suid-Afrikaanse Polisiediens van hulp kan wees, soos byvoorbeeld wat van lede in sekere gevalle verlang word, soos waar buitelandse burgers gearresteer word en/of wanneer lede amptelike besoeke aan ander lande aflê. Die dokument gee ook 'n uiteensetting van hoe die komponent bedryf word, asook van sy struktuur en werksaamhede. Die navorsing bewys dat daar 'n behoefte aan 'n beleidsdokument vir Interpol Pretoria bestaan. Daar word aanbeveel dat die operasionele beleidsdokument aanvaar behoort te word. Nadat dit goedgekeur is, behoort dit in 'n nasionale instruksie omskep te word. Die voordele van so 'n dokument is meervoudig, en sluit die volgende in: ./ Die Komponent bestaan reeds en bykomende fondse hoef nie daarvoor bewillig te word nie . ./ Meer lede van die Suid-Afrikaanse Polisiediens sal die dienste gebruik wat die komponent verskaf. Van die nadele is dat dit 'n langdurige proses is om so 'n beleidsdokument te laat goedkeur. Besoeke sal aan die verskeie provinsiale kantore gebring behoort te word om 'inligtingsessies' met die bevelvoerders te hou. Die navorsig het weer eens bewys dat beleidsdokumente nog steeds 'n waardevolle plek in die Staatsdiens het. Die gebrek aan 'n beleid is nie noodwendig nadelig vir sekere eenhede binne die polisiemilieu nie, maar wanneer daar gekyk word na die onderbenutting van bestaande bronne, kan dit heel moontlik aan die afwesigheid van 'n operasionele beleidsdokument toegeskryf word.

Thesis (MAdmin)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: The South African Constitution (1996), guarantees everyone access to adequate housing, and obligates the State to take all reasonable legislative and other measures, within its available resources, to achieve such right. This commitment to housing stands in sharp contrast to the previous housing regime, which was characterised by fragmented housing policy and administrative systems, unclear role definitions and a lack of accountability. In addition, Section 152 of the Constitution also sets out objectives for Local Government in the creation of sustainable communities. The new approach to housing saw the formation of the National Housing Forum (NHF) in the early 1990's. The NHF, consisting of a broad range of stakeholders in the State housing sector, sought to reach consensus on a new housing policy and strategy for South Africa. That consensus eventually led to the adoption of the White Paper on Housing (1994) and finally the promulgation of the Housing c Act (1997). Subject only to the Constitution, the latter would eventually become the supreme law on housing in South Africa. Fundamental to the new approach to housing, is the notion that the environment in which a house is situated, is equally important as the house itself. As such, emphasis is placed on the potential contribution of housing delivery in the creation of sustainable communities. The concept of Development Local Government is advanced as the key tool to achieving that ideal. This study traces the evolution of the historical, policy and legislative contexts of housing in South Africa during the transition period (1990 -1994) and beyond, and evaluates the provision of low-cost housing in the context of Developmental Local Government. This is done by way of a case study of the Wesbank housing development in the Oostenberg region of the City of Cape Town. The question is raised whether the Wesbank housing development adheres to the principles of a sustainable housing development as prescribed by the Housing Act (1997) and Developmental Local Government. The study concludes that, based on a "narrow" and "broad" interpretation of "sustainable housing development" as defined in the Housing Act (1997), the problem statements contain both elements of validity and invalidity. In terms of the narrow interpretation, it is concluded that the Wesbank housing development has delivered on some elements in the definition, while the broader definition concluded that the development was less successful in achieving the desired outcomes. Regarding the planning process followed in Wesbank, it is concluded that the notion of Integrated Development Planning has not been followed, there appeared to be some level of political interference in the planning processes, the process of community participation, which represents a crucial component of lOP, was non-existent, and while funding was secured for the construction of 5147 dwellings, no timely provision was made for associated community facilities such as schools, clinics, etc. More telling though, is the absence of any meaningful community bonding in Wesbank Finally, having considered the conclusions made, a number of recommendations are offered in respect of improving the environment for the Wesbank community. / AFRIKAANSE OPSOMMING: Die Grondwet van Suid-Afrika (1996), waarborg aan almal toegang tot voldoende behuising, en verplig die Staat om alle redelike wetgewende en ander maatreëls, binne hul beskikbare bronne te gebruik ten einde hierdie basiese reg te verwesenlik. Hierdie verbintenis tot behuising staan in skrille kontras teenoor die vorige behuisingsbedeling, wat gekenmerk was deur gefragmenteerde behuisingsbeleid en administratiewe sisteme, onduidelike definisies en rol uitklarings, en 'n gebrek aan aanspreeklikheid. Bykomend, stel Artikel 152 van die Grondwet ook doelwitte vir plaaslike regering vir die daarstel van volhoubare gemeenskappe. Hierdie nuwe benadering tot behuising, het gelei tot die stigting van die Nasionale Behuisingsforum (NBF) in die vroeë 1990's. Die NBF, bestaande uit 'n breë groep belanghebbendes in die openbare behuisingsektor, was vasbeslote om konsensus te bereik oor 'n nuwe behuisingsbeleid en strategie vir Suid-Afrika. Sodanige konsensus het eventueel gelei tot die aanvaarding van die Witskrif op Behuising (1994) en uiteindelik tot die afkondiging van die Behuisingswet (1997). Onderworpe slegs aan die Grondwet, sou die Behuisingswet (1997) uiteindelik die oorkoepelende wet op behuising in Suid Afrika word. Fundamenteel tot hierdie nuwe benadering tot die voorsiening van behuising, is die gedagte dat die omgewing waarin 'n huis geleë is, net so belangrik soos die huis self is. As sodanig, word die potensiële bydrae van behuising tot die lewering van volhoubare gemeenskappe, beklemtoon. Die konsep van Ontwikkelingsgerigte Plaaslike Regering word voorgehou as sleutel gereedskap tot die bereiking van sodanige ideaal. Hierdie studie volg die ontwikkeling van die historiese, beleids, en wetlike konteks van behuising in Suid-Afrika gedurende die oorgangsfase (1990 - 1994) en daarna, en evalueer die voorsiening van laekoste behuising in die konteks van Ontwikkelingsgerigte Plaaslike Regering. Dit word gedoen by wyse van 'n gevallestudie van die Wesbank behuisingsontwikkeling in die Oostenberg streek van die Stad Kaapstad. In die finale instansie, word die vraag gestel of die Wesbank ontwikkeling voldoen aan die beginsels van volhoubare ontwikkeling soos voorgeskryf in die Behuisingswet (1997) en Ontwikkelingsgerigte Plaaslike Regering. Die studie kom tot die gevolgtrekking dat, gebaseer op beide 'n "eng" en "breë" interpretasie van "volhoubare behuisingsontwikkeling", soos in die Behuisingswet (1997) gedefinieer, die navorsingsvrae beide elemente van geldigheid sowel as ongeldigheid bevat. Ingevolge die eng definisie, is die gevolgtrekking dat die Wesbank behuisingsontwikkeling wel aan sommige elemente in die definisie voldoen, terwyl die breër definisie bepaal dat die ontwikkeling minder suksesvol was in die bereiking van die beoogde uitkomste. Met verwysing na die beplanningsproses wat in Wesbank gevolg is, is die gevolgtrekking dat 'n Geïntegreerde Onwikkelingsproses (GOP) nie gevolg is nie, daar sprake van 'n mate van politieke inmenging in die beplanningsproses was, die proses van gemeenskapsbetrokkenheid, wat 'n kritieke komponent van GOP verteenwoordig, afwesig was, en terwyl befondsing vir die konstruksie van 5147 wonings verkry is, geen tydige voorsiening gemaak is vir gepaardgaande gemeenskapsfasilitieite soos skole, klinieke, ens. nie. Meer beduidend egter, is die afwesigheid van enige mate van gemeenskapssamehorigheid in Wesbank. Laastens, gegewe die gevolgtrekkings waartoe gekom is, word 'n aantal aanbevelings gemaak ten einde die omgewing van die Wesbank gemeenskap te verbeter.

Thesis (MS en S)--Stellenbosch University, 2003. / ENGLISH ABSTRACT: In the past, the policy for the provision of low-cost housing was, by and large, ineffective because apartheid planning spatially and economically marginalised the majority. The disenfranchisement of the majority and social engineering denied this majority any access and voice in shaping, or influencing the shape, of their living environment. Today, there are various pieces of legislation that emphasise and highlight the importance of community participation in development planning. The concept of community participation has repeatedly appeared in the literature as an approach that empowers people to take control over their own lives. The involvement of people in all aspects of planning and development programmes that affect them is a fundamental requirement for sustainable development. Satisfying basic human needs in participatory, empowering and sustainable formats is the essence of development. The study is descriptive and issue-orientated, limiting itself to the understanding of the process of community participation and empowerment in low-cost housing. Interviews were conducted with 75 respondents from male- and female-headed households, using a semi-structured questionnaire. The study records how respondents participated in the shaping of their living environments, and the extent to which they were/felt empowered by the housing delivery process. The findings suggest that participation contributed to empowerment, and an overwhelming 91% of the sample were satisfied with their level of involvement in the project. The findings of the study further indicates that, although there had been some effort to involve the community as a whole, as well as individual members in the project, the level of involvement, particularly of individuals, was not satisfactory. Beneficiaries were given information regarding the housing development and were offered opportunities to participate, but their views were not taken into account during the design and implementation phases. The recommendations provide some insights on how low-income housing delivery can be made more participatory, empowering and sustainable. / AFRIKAANSE OPSOMMING: In die verlede was die beleid oor lae-kostebehuising oneffektief, omdat apartheidsbeplanning die meerderheid ruimtelik en ekonomies gemarginaliseer het. Die ontburgering en die ruimtelike manipulasie van rasse het die meerderheid enige toegang tot deelname in vorm, of beinvloeding van vorm, van hulle eie omgewing ontsê. Tans bestaan daar 'n verskeidenheid van wetgewing wat klem plaas op gemeenskapsdeelname in ontwikkelingsbeplanning en die belangrikheid daarvan beklemtoon. Die begrip gemeenskapsdeelname het verskeie kere in die literatuur voorgekom as 'n benadering wat mense bemagtig om verantwoordelikheid vir hulle eie lewens te neem. Die betrokkenheid van mense in alle aspekte van beplannings- en ontwikkelingsprogramme wat hulle raak is 'n fundamentele vereiste van volhoubare ontwikkeling. Die bevrediging van basiese menslike behoeftes binne 'n deelnemende, bemagtigende en volhoubare konteks, is die essensie van ontwikkeling. Die studie is beskrywend van aard en konteks qeorienteerd en word beperk tot 'n verstaan van gemeenskapsdeelname en bemagtiging in die voorsiening van laekostebehuising. Onderhoude is met 75 respondente van huishoudings waarvan of 'n man of 'n vrou aan die hoof gestaan het gevoer deur middel van 'n semigestruktureerde vraelys. Die studie meld hoe respondente deelgeneem het in die vorming van hul leef omgewing, en die mate waartoe die respondente bemagtig was/gevoel het deur die behuisings voorsienings proses. Die bevindinge suggereer dat deelname bygedra het tot bemagtiging, en dat 'n indrukwekkende 91% van die steekproef tevrede was met hul deelname aan die projek. Navorsing het verder gevind dat, alhoewel daar pogings aangewend is om die gemeenskap as 'n geheel, en individueel, te betrek, deelname onvoldoende was, veral op individuele vlak. Begunstigdes het inligting in verband met die ontwikkeling ontvang en is die geleentheid gebied om deel te neem, maar hul menings is nie in ag geneem tydens die ontwerp- en beplanningsfases nie. Die aanbevelings verskaf 'n paar insigte oor hoe die voorsiening van lae-koste behuising meer deelnemend, bemagtigend en volhoubaar gemaak kan word.

Thesis (MA)--Stellenbosch University, 1962. / ENGLISH ABSTRACT: no abstract available / AFRIKAANSE OPSOMMING: geen opsomming