Made available in DSpace on 2016-04-25T16:45:12Z (GMT). No. of bitstreams: 1 CLOVIS SOLER GINES JUNIOR.pdf: 3694268 bytes, checksum: 8d71fb119758060368819093dd5f7a2d (MD5) Previous issue date: 2008-12-01 / The routine work of the realtor is associated with marketing a tangible product (building) or intangible (building the plant). We can find extensive information on the sector of construction, real estate, investments in industry and other important information, but quantitative data on these professionals are hard to find. The realtor holds its activity so unattended. It may or may not be associated with a building, but without employment bonds with the same, a trait that can be observed from the origin of the profession. When coupled with a property is part of the sector and its operational responsibilities meet customers and sell real estate, high-standard, medium standard or associations, residential or commercial, rural or urban, with options to buy, sell, lease or exchange. Based on this profile, this study sought to identify the factors that motivate the Real Estate to follow this profession. The goal of this dissertation was to conduct an exploratory study on the profession of real estate broker. The methodological procedure, then was an exploratory study used a quantitative model with a structured questionnaire. The conclusion of this study indicate that: working conditions, the policies of the administration building and the lack of recognition in the organizational environment were the main items of dissatisfaction. However, it was possible to observe the importance of salary or remuneration from the sales are to people, whereas those who are satisfied with their earnings have not dissatisfied with working conditions, the policies of the administration building or the lack of recognition in the organizational environment, ie, the research reveals the natural selection of characteristics that predispose self / A rotina de trabalho do corretor de imóveis está associada à comercialização de um produto tangível (imóvel) ou intangível (imóvel na planta). Podemos encontrar muitas informações sobre o setor da construção civil, mercado imobiliário, investimentos no setor e outras informações importantes, mas dados quantitativos sobre estes profissionais são difíceis de encontrar. O corretor de imóveis realiza a sua atividade de maneira autônoma. Pode ou não estar associado a uma imobiliária, mas sem vínculos empregatícios com a mesma, uma característica que pode ser observada desde a origem da profissão. Quando associado a uma imobiliária faz parte do setor operacional e tem como responsabilidades atender os clientes e comercializar imóveis de alto padrão, médio padrão ou associativos, residenciais ou comerciais, rurais ou urbanos, com as opções de compra, venda, locação ou permuta. Tendo como base este perfil, o presente estudo procurou identificar quais os fatores que motivam os corretores de imóveis a seguir esta profissão. O objetivo desta dissertação foi de realizar um estudo exploratório sobre a profissão do corretor de imóveis. O procedimento metodológico, então foi de um estudo exploratório utilizado o modelo quantitativo com um questionário estruturado. A conclusão deste trabalho indica que: as condições de trabalho, as políticas de administração da imobiliária e a falta de reconhecimento no ambiente organizacional foram os principais itens de insatisfação. Porém, foi possível observar a importância do salário ou remuneração pelas vendas para está população, considerando que aqueles que estão satisfeitos com seus ganhos não apresentam insatisfeitos com as condições de trabalho, as políticas de administração da imobiliária ou a falta de reconhecimento no ambiente organizacional, ou seja, a pesquisa revela a seleção natural de características que se auto predispõem

Made available in DSpace on 2015-02-24T17:22:21Z (GMT). No. of bitstreams: 1 IgorM_DISSERT.pdf: 1314454 bytes, checksum: a0d4367957a223c043118294a4c07ecf (MD5) Previous issue date: 2011-08-17 / The state has changed over time in order to meet a society with increasingly stringent demands. Techniques of private means begin to be employed in an attempt to overcome the dysfunctions entrenched bureaucracy, making the machine faster. By federal law by the People Management Skills was established as a reference for the administration of Human Resources of the public sector in an attempt to develop professionally servers, based mainly on the three pillars of the model: the knowledge, skills and attitudes. This thesis aims at understanding, in the view of employees, the perceived impacts on the organizational changes occurring in the Department of Administration and Human Resources of the State of Rio Grande do Norte in order to implement a People Management Skills-based. It is a simple case study, characterized by the research during a certain period of time, collecting data in a real environment of an organization, in this case SEARH/RN. The procedures used in collecting data were the literature review, documental research and field research. We used a qualitative approach with exploratory and descriptive approach. Every reform was implemented in the institution and reported from there analyzed the impacts observed by the servers. As a result we observed a considerable advance in institutional activities, mainly relating to physical structure / organizational and human resource policies, with minor advances on labor policies, in much the result of the guiding focus of the reform on SEARH/RN. The impacts in total were more positive than negative and direct paths to improvement in public organizations. Making a general analysis of the modernization program implemented in SEARH/RN, we can conclude that there was a distinct change in all dimensions studied, mostly pointing out positive aspects, and contrary to the opinion of some authors, who claim to be very difficult to implement reforms in public organizations, since they are highly institutionalized environments. What was found was a big organization, with gaps and weaknesses, but with a much larger number of hits and recognition from institutional actors / O Estado vem passando por mudan?as com o intuito de atender uma sociedade com demandas cada vez mais exigentes. T?cnicas do meio privado come?am a ser empregadas na tentativa de sobrepor as disfun??es enraizadas pela burocracia, tornando a m?quina mais ?gil. Atrav?s de lei federal a Gest?o de Pessoas por Compet?ncias foi estabelecida como referencia para a administra??o de Recursos Humanos do setor p?blico, na tentativa de desenvolver profissionalmente os servidores, embasados principalmente nos tr?s pilares do modelo: o conhecimento, as habilidades e atitudes. Esta disserta??o teve por objetivo compreender, na vis?o dos colaboradores, os impactos percebidos diante das transforma??es organizacionais ocorridas na Secretaria de Administra??o e Recursos Humanos do Estado do Rio Grande do Norte com vistas a implementar uma Gest?o de Pessoas baseada em Compet?ncias. Trata-se de um estudo de caso simples, caracterizado pela realiza??o da pesquisa durante um determinado per?odo de tempo, coletando dados em um ambiente real de uma organiza??o, no caso a SEARH/RN. Os procedimentos utilizados na coleta de dados foram ? pesquisa bibliogr?fica, a pesquisa documental e a pesquisa de campo. Foi utilizada uma abordagem qualitativa com enfoque explorat?rio-descritivo. Toda a reforma implementada na institui??o foi relatada e a partir da? analisado os impactos observados pelos servidores. Como resultados foi poss?vel observar um avan?o consider?vel nas atividades institucionais, principalmente relativo a estrutura f?sico/organizacional e pol?ticas de recursos humanos, com avan?os menores relativos as pol?ticas de trabalho, em muito fruto do foco orientador da reforma na SEARH/RN. Os impactos de uma maneira global foram mais positivos do que negativos e orientam caminhos poss?veis para melhoria em organiza??es p?blicas. Fazendo uma an?lise geral do programa de moderniza??o implantado na SEARH/RN, pode-se concluir que, houve uma n?tida mudan?a em todas as dimens?es estudadas, em sua grande maioria apontando aspectos positivos, e contrariando a opini?o de alguns autores, que afirmam ser muito dif?cil implementar reformas em organiza??es p?blicas, por se tratarem de ambientes altamente institucionalizados. O que foi encontrado foi um grande avan?o organizacional, com falhas e pontos negativos, mas com um n?mero muito maior de acertos e reconhecimento por parte dos atores institucionais

This research focuses on spiritual well-being in the workplace and its relation to work performance. Extant empirical studies have mostly focused on demonstrating statistical links between these two concepts to the exclusion of qualitative studies that can better explain what spiritual well-being may be and how the experience is possibly related to work performance. Especially under-researched is the ground-level employees’ perspectives and the possible incompatibility of spiritual and organisational goals. This research thus examined the experiences of spiritual well-being among successful healthcare sales representatives in Malaysia, particularly on how their spiritual inclinations or their inclination for meaningfulness interfaced with the need to meet work targets. This qualitative research is exploratory and is framed within a constructionist epistemological stance. It used narrative inquiry as its methodology. Its primary data were stories successful healthcare sales representatives in Malaysia told about their work. These were collected and analysed using narrative interviews and narrative analysis respectively. What the research found was that the relation between spiritual well-being and work performance was depicted to be diverse, fragile and transitory. This was predicated on the ground-level employees’ experience of the interface between their spiritual inclinations and the need to meet work targets, which was diverse and changeable. What the research also found was that spiritual well-being resembled an experience that was constructed as employees engaged with their work. Spiritual well-being is thus neither merely found at work nor merely brought to work but constructed in the interplay between the employees’ spiritual inclinations and what they do at work. The research contributes to theoretical development in the area by advancing an expanded understanding of spirituality in the workplace. It demonstrates that spiritual well-being is contingent upon the work employees do, and the extent to which the work may be amenable for the construction of the experience. Thus, the relation between spiritual well-being and work performance ought to be understood from the way individual employees construct and individualise their experience of work. The research also foregrounds the importance of using models of organisation that accommodate the constructed, interactive and evolving nature of spiritual well-being in the workplace.