Bakgrund: Att möta flyktingar är många gånger en del av sjuksköterskans dagliga arbete. Vårdcentralen är första instansen för att få hjälp med hälsan. Här kan man upptäcka fysiska problem men även psykisk ohälsa eftersom dessa personer kan ha varit med om svåra händelser och trauman. Det ställs stora krav på sjuksköterskans förmåga att förstå och bemöta dessa personer på ett konstruktivt och värdigt sätt. Denna studie syftar till att öka kunskap om sjuksköterskans erfarenheter av såväl bra som mindre bra möten. Förhoppningen är att insikt om sjuksköterskans upplevelser av dessa möten i sin tur skall kunna leda till optimerad vård för denna patientgrupp. Syfte: Aktuell delstudie har till syfte att beskriva sjuksköterskors erfarenheter av mötet med flyktingar som visar sig lida av psykisk ohälsa. Metod: Metoden som användes var kvalitativ baserad på critical incident. Datainsamlingen bestod av berättelser från åtta sjuksköterskor, alla verksamma på vårdcentraler på olika orter i Västra Götalandsregionen. Baserat på studiens syfte delades meningsenheterna därefter in i subkategorier, kategorier och teman. Resultat: I resultatet framkommer att sjuksköterskorna upplever utsatthet genom att känna sig osäkra och otillräckliga. Det finns en stor erfarenhet och kompetens men tidsaspekten skapar otrygghet och gör att de inte kan utnyttja sin kompentens till fullo. Slutsats: Det finns en stor erfarenhet och kompetens hos sjuksköterskorna men tidsbrist och upplevelsen av att vara otillräcklig gjorde att det framkom en osäkerhet hos sjuksköterskorna. Upplevelsen av att inte ha tid att förbereda mötet upplevdes negativt och blev ett hinder i att försöka skapa trygghet. Då den erfarna sjuksköterskan hade tid att förbereda mötet, blev mötet det goda mötet, både för sjuksköterskan och flyktingen. / Background: Meeting refugees is often a part of the nurse's daily work. The health center is the first instance to receive help with different kind of problems with health, physical problems but also mental problems. They may occur due to the difficult events and traumas these people may have experienced. There are great demands on the nurse's ability to understand and meet these persons in a constructive and dignified manner. This study aims to increase knowledge of the nurse's experiences of both successful and less successful meetings. We hope that this will generate insight into the nurse's perception of the meetings and subsequently lead to optimized care for this patient group. Aim: Current sub-study has the purpose of describing nurses' experiences of meeting with refugees who are suffering from mental problems. Method: The method used was qualitative based on critical incident technology. The data collection consisted of stories from eight nurses, all active at health centers in various locations in the Västra Götalandregion. Based on the purpose of the study, the meaning units were then divided into subcategories, categories and themes. Results: The result shows that the nurses experience vulnerability by feeling insecure and inadequate. There is a great deal of experience and expertise, but the time aspect creates insecurity and makes them unable to fully utilize their competences. Conclusion: There is a great deal of experience and expertise among the nurses, but the lack of time and the experience of being insufficient meant that there was an uncertainty among the nurses. The experience of not having time to prepare the meeting was perceived negatively and became an obstacle in trying to create security. When the experienced nurse had time to prepare the meeting, the meeting could be “the good meeting”, both for the nurse and the refugee.

<p>In recent years, paid work has taken on greater meaning for people living with mental illness. Paid work offers the chance to earn a wage, as well as opportunities for improved self- esteem, greater community participation and can reduce the chances of re-hospitalization. Although employment can offer many rewards, access to mainstream employment for people with mental illness remains been difficult as they often face discrimination and a lack of workplace accommodation. One response to these challenges has been the creation of social enterprises as ‘alternative spaces’ of employment for people with mental illness. Social enterprises are organizations with an entrepreneurial orientation whose focus is building social capacity rather than profit maximization. However, relatively little is known about the kinds of organizations that exist for people with mental illness in Ontario. This thesis uses data from key- informant interviews with organizations across Ontario to document the types of social enterprises that exist. The analysis also critically examines the strategies used by organizations to create jobs that are both suitable for people with mental illness, but also conducive to the ongoing success of the social enterprise.</p> / Master of Arts (MA)