Many studies report information overload (IO) as one of the main problems students encounter in computer-mediated communication (CMC). To date, researchers have paid little attention to the problem of IO—more specifically, to its impact on students’ quality interaction—in educational CMC. In an attempt to fill that gap, the purposes of this study were as follows: (a) to understand the difficulties students encounter that contribute to their perceptions of IO in CMC, (b) to observe the impact of those difficulties on students’ learning in online discussions, and (c) to identify students’ strategies for avoiding or managing those difficulties in order to engage in quality learning. Interviews with students and computer conferencing transcripts were analyzed both qualitatively and quantitatively. Interviews with 10 graduate students near the beginning of the semester revealed that although students were exposed to the same amount of information in the same learning environments, different individuals experienced different degrees of IO. Varied learner characteristics caused some students to be more susceptible to IO than others. The difficulties students encountered that contributed to their perceptions of IO included connection problems, navigation difficulties, discomfort with online communication, numerous ongoing discussion messages and endless resources, difficulty in organizing learning, and problems understanding the assigned readings. Those difficulties tended not to affect students’ deep processing as observed in their discussion messages, but might influence students’ online interaction with others. Students engaging in quality learning in online discussions were interviewed near the end of the semester to investigate their learning strategies. The results indicated that students used a variety of strategies to deal with those difficulties. Those strategies were related to online class preparation, identifying relevant information, processing online information and printed materials, keeping learning on track, organizing learning, and avoiding internal and external distractions. The results of this study have implications for course design.

Distance learning is one of the most important forces driving educational reform today. Headlines touting the benefits of educational technology are commonplace in journal articles and newspaper and television reports. In the past five years, we have seen an explosion in the number of computer-mediated courses offered at two- and four-year institutions. An area of particular growth has been that of asynchronous online instruction. This growth has spurred the development of a new construct, the study of computer supported collaborative learning (CSCL). Research on collaborative learning within the setting of online instruction is limited and anecdotal at best. Emergent research on CSCL shows learners in this learning environment are not isolated. It is a vibrant network of people--an interactive learning community--that is not limited by time, place, or the constraints of a classroom. Examination of the practical application of this theory is critical, especially when withdrawal rates for distance learning courses can range from 30-80%. Therefore, there is a need to understand the experiences and perceptions of distant learning students and the instructional strategies used by faculty within the online classroom where the social and cultural context of the learning community is created. The purpose of this qualitative study was to observe the pedagogical practices used by online instructors and examine the perceptions and characteristics of those students taking community college online courses. Then, compare this finding to what research says is needed for online instruction to support and foster computer supported collaborative learning. This study focused on four community college instructors who teach web-based courses in English, developmental mathematics, history and management. The study also examined the demographics of the students taking these online courses in order to provide a descriptive background of the participants and to assess their perceptions and experiences. The research questions addressed in this study were: 1) What pedagogical strategies do instructors teaching online courses use?; 2) How do online instructors promote collaborative learning communities?; and 3) What are the learning experiences of the students who take online courses? / text

Investigating howgroups communicate, build knowledge and expertise, reach consensus or collaboratively solve complex problems, became one of the main foci of contemporary research in learning and social sciences. Emerging models of communication and empowerment of networks as a form of social organization further reshaped practice and pedagogy of online education, bringing research on learning networks into the mainstream of educational and social science research. In such conditions, massive open online courses (MOOCs) emerged as one of the promising approaches to facilitating learning in networked settings and shifting education towards more open and lifelong learning. Nevertheless, this most recent educational turn highlights the importance of understanding social and technological (i.e., material) factors as mutually interdependent, challenging the existing forms of pedagogy and practice of assessment for learning in online environments. On the other hand, the main focus of the contemporary research on networked learning is primarily oriented towards retrospective analysis of learning networks and informing design of future tasks and recommendations for learning. Although providing invaluable insights for understanding learning in networked settings, the nature of commonly applied approaches does not necessarily allow for providing means for understanding learning as it unfolds. In that sense, learning analytics, as a multidisciplinary research field, presents a complementary research strand to the contemporary research on learning networks. Providing theory-driven and analytics-based methods that would allow for comprehensive assessment of complex learning skills, learning analytics positions itself either as the end point or a part of the pedagogy of learning in networked settings. The thesis contributes to the development of learning analytics-based research in studying learning networks that emerge fromthe context of learning with MOOCs. Being rooted in the well-established evidence-centered design assessment framework, the thesis develops a conceptual analytics-based model that provides means for understanding learning networks from both individual and network levels. The proposed model provides a theory-driven conceptualization of the main constructs, along with their mutual relationships, necessary for studying learning networks. Specifically, to provide comprehensive understanding of learning networks, it is necessary to account for structure of learner interactions, discourse generated in the learning process, and dynamics of structural and discourse properties. These three elements – structure, discourse, and dynamics – should be observed as mutually dependent, taking into account learners’ personal interests, motivation, behavior, and contextual factors that determine the environment in which a specific learning network develops. The thesis also offers an operationalization of the constructs identified in the model with the aim at providing learning analytics-methods for the implementation of assessment for learning. In so doing, I offered a redefinition of the existing educational framework that defines learner engagement in order to account for specific aspects of learning networks emerging from learning with MOOCs. Finally, throughout the empirical work presented in five peer-reviewed studies, the thesis provides an evaluation of the proposed model and introduces novel learning analytics methods that provide different perspectives for understanding learning networks. The empirical work also provides significant theoretical and methodological contributions for research and practice in the context of learning networks emerging from learning with MOOCs.

With the increasing pace of technological changes in the modern society, there has been a growing interest from educators, business leaders, and policymakers in teaching important higher-order skills which were identified as necessary for thriving in the present-day globalized economy. In this regard, one of the most widely discussed higher order skills is critical thinking, whose importance in shaping problem solving, decision making, and logical thinking has been recognized. Within the domain of distance and online education, the Community of Inquiry (CoI) model provides a pedagogical framework for understanding the critical dimensions of student learning and factors which impact the development of student critical thinking. The CoI model follows the social-constructivist perspective on learning in which learning is seen as happening in both individual minds of learners and through the discourse within the group of learners. Central to the CoI model is the construct of cognitive presence, which captures the student cognitive engagement and the development of critical thinking and deep thinking skills. However, the assessment of cognitive presence is challenging task, particularly given its latent nature and the inherent physical and time separation between students and instructors in distance education settings. One way to address this problem is to make use of the vast amounts of learning data being collected by learning systems. This thesis presents novel methods for understanding and assessing the levels of cognitive presence based on learning analytics techniques and the data collected by learning environments. We first outline a comprehensive model for cognitive presence assessment which builds on the well-established evidence-cantered design (ECD) assessment framework. The proposed assessment model provides a foundation of the thesis, showing how the developed analytical models and their components fit together and how they can be adjusted for new learning contexts. The thesis shows two distinct and complementary analytical methods for assessing students’ cognitive presence and its development. The first method is based on the automated classification of student discussion messages and captures learning as it is observed in the student dialogue. The second analytics method relies on the analysis of log data of students’ use of the learning platform and captures the individual dimension of the learning process. The developed analytics also extend current theoretical understanding of the cognitive presence construct through data-informed operationalization of cognitive presence with different quantitative measures extracted from the student use of online discussions. We also examine methodological challenges of assessing cognitive presence and other forms of cognitive engagement through the analysis of trace data. Finally, with the intent of enabling for the wider adoption of the CoI model for new online learning modalities, the last two chapters examine the use of developed analytics within the context of Massive Open Online Courses (MOOCs). Given the substantial differences between traditional online and MOOC contexts, we first evaluate the suitability of the CoI model for MOOC settings and then assess students’ cognitive presence using the data collected by the MOOC platform. We conclude the thesis with the discussion of practical application and impact of the present work and the directions for the future research.

Online courses have increased in enrollments over the past few decades. As the number of students taking online courses have increased, so has the number of students who have dropped or failed an online course. According to the literature, online courses may have higher drop rates than traditional, face-to-face courses. The number of students who fail an online course is, also, of concern. As online courses may continue to grow over the next few decades, studies on persistence in online courses may benefit students, administrators, instructional designers, educators, and researchers. Although previous research studies have addressed persistence in online courses, very few examine it from the perspectives of students who were unsuccessful in their courses. These students may have unique insights about the online experience that may have related to their lack of success. The purpose of this study was to understand the experiences of university students who have failed or dropped an online course through the lenses of transactional distance theory and Kember’s model of dropout in distance education. Transactional distance theory discusses the dialog, structure, and learner autonomy involved in an online course, while, Kember’s model presents categories that may relate to dropping an online course. Together, the theory and model may help in understanding the experiences of students who have dropped or failed an online course. In this study, semi-structured interviews were conducted with 20 participants from a large Southeastern university in the United States. Based on the participants’ responses, the data was sorted and ranked according to the amount of transactional distance in their courses, as well as the categories of Kember’s model. Many of the participants who experienced low or high transactional distance have, also, expressed an issue with the goal commitment category of Kember’s model. Additionally, there were important differences in the student characteristics of those who dropped or failed an online course. Furthermore, suggestions for improving online courses were given by the participants. Some of these suggestions included more student-instructor interactions, the use of more technology tools in their online course, and for orientations to the online environment to be offered.

Der Ansatz des Konnektivismus und die rasante Verbreitung von Massive Open Online Courses (MOOCs) haben eine anhaltende Debatte um die Chancen, Schwierigkeiten und Perspektiven offener Lernnetzwerke in der Hochschulbildung ausgelöst. Die Diskussion reicht dabei vom befürchteten Verlust des Einflusses der Dozierenden als Gewährleister einer kritischen und vielseitigen Auseinandersetzung mit Themen und Lerninhalten, über die lernerseitigen Voraussetzungen für eine erfolgreiche und gewinnbringende Beteiligung an konnektivistischen Kursangeboten, bis hin zur Frage, inwiefern offenes, vernetztes Lernen im institutionell verfestigten Rahmen der Hochschule überhaupt realisiert werden kann. Verlässliche Daten über konnektivistisch ausgerichtete MOOC-Angebote (sogenannte cMOOCs) mit vorrangig studentischer Beteiligung gibt es kaum, da diese im deutschsprachigen Raum bisher vor allem in non-formalen Settings bzw. im Weiterbildungsbereich angeboten und genutzt wurden. Dieser Beitrag stellt zentrale Ergebnisse der Durchführung und Evaluation eines cMOOC mit hauptsächlich studentischen Teilnehmenden vor, der im Sommersemester 2013 und Wintersemester 2013/14 in Kooperation zwischen drei deutschen Universitäten (Dresden, Chemnitz, Siegen) durchgeführt wurde. Der Fokus liegt auf der Frage, in welchem Ausmaß offenes, vernetztes Lernen im Rahmen eines Hochschulkurses ermöglicht werden kann und Lernergebnisse sich identifizieren lassen. Hierzu erfolgt eine Kombination quantitativer und qualitativer Evaluationsdaten.

El presente proyecto, llamado “E-Classes”, es un negocio desarrollado de manera completamente virtual, de tal forma que podamos adaptarnos a las limitaciones existentes en el mercado dada la coyuntura actual que se vive a nivel global por la propagación del COVID-19. Nuestro modelo de negocio ofrece al público la posibilidad de tomar una amplia variedad de cursos y talleres que les permitan continuar desarrollando diversas habilidades, principalmente en el área artística, sin la necesidad de salir del hogar. Se identificó una necesidad bastante recurrente, la cual nos permitió dirigir nuestro proyecto correctamente. Las personas se encuentran buscando distintas formas de entretenerse y relajarse dentro de la seguridad de su hogar. Asimismo, las personas al contar con mayor tiempo libre están buscando desarrollar nuevas habilidades o reforzar las que ya poseían. “E-Classes” está dirigido a hombres y mujeres jóvenes tanto en etapa escolar como universitaria, pertenecientes al nivel socioeconómico A, B y C de las zonas 7 y 8 de la ciudad de Lima. En dichas zonas se encuentran comprendidos los distritos de Barranco, Chorrillos, La Molina, Miraflores, San Borja, San Isidro, San Juan de Miraflores, San Miguel, Santiago de Surco y Surquillo. Para la elaboración del trabajo de investigación se analizaron diversos factores internos y externos dentro del mercado. Asimismo, se emplearon diversas estrategias operativas y de marketing para lograr poner en marcha el negocio adecuadamente durante los primeros años de operación. Finalmente, se elaboró en plan financiero del proyecto lograr sustentar correctamente la viabilidad de nuestro modelo de negocio. / The present project, called “E-Classes”, is a business developed in a completely virtual way, in such a way that we can adapt to the existing limitations in the market given the current situation that is experienced globally by the spread of COVID-19. Our business model offers the public the possibility of taking a wide variety of courses and workshops that allow them to continue developing diverse skills, mainly in the artistic area, without the need to leave home. A fairly recurring need was identified, which allowed us to direct our project correctly. People find themselves looking for different ways to entertain and relax within the safety of their home. Likewise, people with more free time are looking to develop new skills or reinforce those they already had. "E-Classes" is aimed at young men and women both in school and university stage, belonging to socioeconomic level A, B and C of zones 7 and 8 of the city of Lima. These areas include the districts of Barranco, Chorrillos, La Molina, Miraflores, San Borja, San Isidro, San Juan de Miraflores, San Miguel, Santiago de Surco and Surquillo. For the preparation of this research work, various internal and external factors within the market were analyzed. In addition, various operational and marketing strategies were used to successfully launch the business during the first years of operation. Finally, the project's financial plan was drawn up to successfully support the viability of our business model. / Trabajo de investigación

Distance learning has provided solutions for students for more than a century. Students access distance learning due to issues with access, credit recovery need, or need for flexibility in location, time, pace, or duration of instruction. Recent advances in technology and instructional designs allow more interactive and synchronous instruction. Researchers suggest that designs using collaborative-constructivist approaches result in deeper learning and increased student satisfaction. Such courses implement theories based on interactions, creation of communities, and learner-centered design. The increase in online curriculum offered and, in some cases, required for K-12 students indicates a need to consider learning characteristics of adolescent learners. Adolescent learners are not as self-regulated, metacognitive, and technologically capable as adult learners. Communities and interactions require the involvement of parents or other involved adults to encourage learner engagement. New theories are emerging concerning learning engagement by adolescents including the adolescent community of engagement (ACE) framework. This dissertation reports two studies of K-12 online students enrolled in independent study courses. The researcher applied the elements of the ACE framework as a lens to study independent study students' experiences with a local community of support. Could students benefit from the curation and support of a proximate community of engagement (PCE)? The first study found that students perceive that a PCE would be helpful to learning when they enroll. The second study found that students completing a course organically accessed a PCE during their course experience, even without coaching and curation activities. Credit recovery students were more likely to perceive value in a PCE but actually created and used such a community at the same level as other learners. Parents and teachers were most often identified as the local support students would, and did engage. Future research was suggested to identify ways to encourage PCE curation, the most effective and supportive PCE interactions, and best practices to train and support members of the PCE.

Der Ansatz des Konnektivismus und die rasante Verbreitung von Massive Open Online Courses (MOOCs) haben eine anhaltende Debatte um die Chancen, Schwierigkeiten und Perspektiven offener Lernnetzwerke in der Hochschulbildung ausgelöst. Die Diskussion reicht dabei vom befürchteten Verlust des Einflusses der Dozierenden als Gewährleister einer kritischen und vielseitigen Auseinandersetzung mit Themen und Lerninhalten, über die lernerseitigen Voraussetzungen für eine erfolgreiche und gewinnbringende Beteiligung an konnektivistischen Kursangeboten, bis hin zur Frage, inwiefern offenes, vernetztes Lernen im institutionell verfestigten Rahmen der Hochschule überhaupt realisiert werden kann. Verlässliche Daten über konnektivistisch ausgerichtete MOOC-Angebote (sogenannte cMOOCs) mit vorrangig studentischer Beteiligung gibt es kaum, da diese im deutschsprachigen Raum bisher vor allem in non-formalen Settings bzw. im Weiterbildungsbereich angeboten und genutzt wurden. Dieser Beitrag stellt zentrale Ergebnisse der Durchführung und Evaluation eines cMOOC mit hauptsächlich studentischen Teilnehmenden vor, der im Sommersemester 2013 und Wintersemester 2013/14 in Kooperation zwischen drei deutschen Universitäten (Dresden, Chemnitz, Siegen) durchgeführt wurde. Der Fokus liegt auf der Frage, in welchem Ausmaß offenes, vernetztes Lernen im Rahmen eines Hochschulkurses ermöglicht werden kann und Lernergebnisse sich identifizieren lassen. Hierzu erfolgt eine Kombination quantitativer und qualitativer Evaluationsdaten.

The purpose of this qualitative case study was to examine the experiences of instructional designers and professors during the online course development process and to determine if their experiences had an effect on the process itself. To gain an understanding of their experiences, open-ended interviews were conducted, seeking descriptions of participants’ interactions with project partners and their perspectives on technical aspects and current best practice guidelines. Five instructional designers and five professors from Utah State University (USU) who met selection criteria were purposefully selected and were recommended by an administrator from USU. Instructional designers included one female and four males, ranged from 2 to 6 years of development experience at USU. Professors, all male, had relatively little development experience, ranging from one to five courses, and had at the most, three years of online teaching experience. Data analysis revealed five emergent themes: communication, commitment to quality online courses, commitment to building robust working relationships, mutual respect for one another's time and talents, and satisfaction in working with online course development. Communication was the most prevalent factor identified as having a positive effect on the development process. Lack of time was most prevalent as an impediment to the process. In conclusion, a workplace culture that fostered good experiences and the opportunity to interact in a supportive environment was beneficial to the online course development process. Managers and others involved in the process should be mindful of the workplace culture and consider dedicating effort and resources to preserve its integrity.