Realizou-se em estudo de múltiplos casos com o objetivo de entender como determinadas características organizacionais, baseadas em características de sistemas dinâmicos não-lineares eficazes explicadas pela Teoria da Complexidade, guardam algum tipo de relacionamento com a eficácia das organizações que as possuem e desenvolvem. Os focos do trabalho são os Sistemas de Gestão da Qualidade certificados conforme as normas ISO 9001/2. A escolha teve como motivações a possibilidade de maior controle dos efeitos dos fatores ambientais sobre os resultados de pesquisa e a transparência destes sistemas para o pesquisador. Um dos maiores desafios foi desenvolver, na revisão bibliográfica, uma interpretação da Teoria da Complexidade sob a ótica das ciências sociais, em especial da Administração. O referencial teórico consolidado através desta interpretação foi colocado à prova e foram encontrados diversos indícios de que a Teoria da Complexidade pode ser uma explicação coerente da dinâmica dos sistemas organizacionais. Mais importante ainda, não foi encontrada nenhuma evidência clara de que não o seja. Encontrar alguma racionalidade no atual ambiente de negócios é um grande desafio. Por outro lado, para poder decidir e agir, o administrador precisa de um modelo mental que lhe permita se integrar nesta realidade de forma consciente e autônoma. Este trabalho procurou mostrar que a Complexidade pode ser uma alternativa para a compreensão da dinâmica dos sistemas organizacionais e, desta forma, contribuir para a construção deste modelo mental. / A multiple case study was made with the objective of understanding how specific organizational characteristics, based on non-linear dynamic systems characteristics explained by the Complexity Theory, hold any relation with the effectiveness of the organizations that carry and develop these characteristics. The focuses of this work are Quality Management Systems certified by the ISO 9001/2 norms. The motivation of this choice where the possibility of greater control over the effects of environmental factors and the transparency of these systems for the researcher. One of the greater challenges where to develop, at the bibliographical review, an interpretation of the Complexity Theory under the view of the social sciences, especially of Management. The theoretical referee consolidated trough this interpretation was put to test and where found several clues that the Complexity Theory can be a coherent explanation of the dynamic of organizational systems. More important yet, no clear evidence was found that it is not. To find any rationality at the present business environment is a great challenge. However, to be able to decide and to act, the manager needs a mental model that allows him to integrate in this reality in a conscious and autonomous form. This work tried to show that Complexity can be an alternative for the understanding of the dynamics of organizational systems and, consequently, to contribute for the construction of this mental model.

With rapid growth for years, Taiwan IC industry has played an important position in the world. In addition to the growth, close interaction and cooperation among firms have become the characteristics of Taiwan IC industry. Currently, time-based competition has been one of the most important factors for business success, and the competition in the 21st century relies on strategic supply chain management. Through interfirm collaboration by sharing information among supply chain partners, some activities originally performed in an individual firm are replaced by firms with core competency. In performing these activities, the competitive advantages through the supply chain information integration are gradually recognized. The objective of this article is to realize the current situation and future plan of inter-organizational information sharing (IOIS) in Taiwan IC industry. From literature, there are lots of factors that influence the success of IOIS, this paper focuses on some areas, such as benefits from IOIS, motivations of IOIS, risks from IOIS, strategic or operational reasons, IT maturity among firms, key success factors of IOIS, and the initiator of industrial IOIS. Through questionnaire survey, we collect and analyze various viewpoints from companies of Taiwan IC industry supply chain, including IC design houses, IC fabs, assembly and testing houses, assembly material and equipment suppliers. After the empirical analysis, we compare the findings with literatures. We conclude that the IOIS, namely networked IOIS, in Taiwan IC industry proceeds toward reciprocal interdependencies between organizations. The coordination mechanisms count on standards, rules, and mutual adjustment. Initially, the networked IOIS will tend to be much less structured and the potential for conflict may be higher. At present, because of lack of reliable and mature information connection among firms, the intensive information technology support is needed. Finally, based on the findings, we summarize the characteristics and present the model of IOIS for Taiwan IC industry supply chain. Then, some suggestions are arisen for industry reference, including mutual benefit realization and cooperation willingness, protection of business confidential and data security, integration of enterprise systems and industrial standard messages, proposal of IC industry association to be the coordinator or initiator of IOIS, step by step implementation according to priorities of information type, and integration of information flow with manufacturing goods flow in the supply chain.

Realizou-se em estudo de múltiplos casos com o objetivo de entender como determinadas características organizacionais, baseadas em características de sistemas dinâmicos não-lineares eficazes explicadas pela Teoria da Complexidade, guardam algum tipo de relacionamento com a eficácia das organizações que as possuem e desenvolvem. Os focos do trabalho são os Sistemas de Gestão da Qualidade certificados conforme as normas ISO 9001/2. A escolha teve como motivações a possibilidade de maior controle dos efeitos dos fatores ambientais sobre os resultados de pesquisa e a transparência destes sistemas para o pesquisador. Um dos maiores desafios foi desenvolver, na revisão bibliográfica, uma interpretação da Teoria da Complexidade sob a ótica das ciências sociais, em especial da Administração. O referencial teórico consolidado através desta interpretação foi colocado à prova e foram encontrados diversos indícios de que a Teoria da Complexidade pode ser uma explicação coerente da dinâmica dos sistemas organizacionais. Mais importante ainda, não foi encontrada nenhuma evidência clara de que não o seja. Encontrar alguma racionalidade no atual ambiente de negócios é um grande desafio. Por outro lado, para poder decidir e agir, o administrador precisa de um modelo mental que lhe permita se integrar nesta realidade de forma consciente e autônoma. Este trabalho procurou mostrar que a Complexidade pode ser uma alternativa para a compreensão da dinâmica dos sistemas organizacionais e, desta forma, contribuir para a construção deste modelo mental. / A multiple case study was made with the objective of understanding how specific organizational characteristics, based on non-linear dynamic systems characteristics explained by the Complexity Theory, hold any relation with the effectiveness of the organizations that carry and develop these characteristics. The focuses of this work are Quality Management Systems certified by the ISO 9001/2 norms. The motivation of this choice where the possibility of greater control over the effects of environmental factors and the transparency of these systems for the researcher. One of the greater challenges where to develop, at the bibliographical review, an interpretation of the Complexity Theory under the view of the social sciences, especially of Management. The theoretical referee consolidated trough this interpretation was put to test and where found several clues that the Complexity Theory can be a coherent explanation of the dynamic of organizational systems. More important yet, no clear evidence was found that it is not. To find any rationality at the present business environment is a great challenge. However, to be able to decide and to act, the manager needs a mental model that allows him to integrate in this reality in a conscious and autonomous form. This work tried to show that Complexity can be an alternative for the understanding of the dynamics of organizational systems and, consequently, to contribute for the construction of this mental model.

Approved for public release, distribution is unlimited / The purpose of this strategic analysis of the Fleet and Industrial Supply Center (FISC) Norfolk Detachment Philadelphia was to determine strengths and weaknesses in the organization. The objective was to describe the extent of congruence among important variables in the organization's system framework. This document includes a detailed description of the FISC Det Philadelphia system. Data were collected through interviews with key personnel and employee surveys. Data were analyzed to determine the congruence of the variables that make up the system (inputs, design factors, and outcomes). Conclusions as to the strengths and weaknesses of the organization were drawn based on the analysis of the variables. Recommendations were made on how to improve the areas identified as weaknesses and capitalize on those that were found to be strengths to revitalize the organization. The thesis also provides an example of how systems thinking can be used to perform a strategic analysis of an organization. Seeing the system as a whole through a comprehensive analysis of the key variables allows us to understand the impact of our changes as they relate to the entire organization. / Civilian, Department of the Navy

Background: Industrial actors see an increased relevance in adopting and promoting services within their business model in order to differentiate themselves on the market and drive growth. Service design is suggested to aid companies in this endeavor by supporting value co-creation between service provider and customer, however, new interdisciplinary methods are warranted in order to better represent and understand value co-creation in complex organizational systems.  Method: The case study adopted a mixed methods approach which incorporated tools from service design, interaction design and socio-technical systems theory (STS), used together with stakeholders at a business-to-business company. Qualitative and quantitative data was gathered and analyzed in order to assess the usability and managerial implications of implementing a STS framework in a co-creative service design process.  Results: The design process produced five themes representing prerequisites for value co-creation at the company. One of these themes was further assessed in the STS framework, resulting in a design proposition that depicted systemic interrelations between social and technological aspects.  Implications/Conclusion: The STS framework used in the current study enabled investigation of the systemic interrelations of value co-creation. It is proposed that the framework could be used as an explorative measure for developing and understanding service systems. It is not recommended as a prototyping tool for collaboration with stakeholders, as the data suggest that the framework might have a learning curve which is not convergent with the comprehensibility of service design tools. More research is warranted in order to generalize these findings.

No description available.

Despite the extensive research being done in inter-organizational systems (IOS) adoption in the industry-to-industry field, there seems to be a lack of similar research being done in the IOS adoption for the university-to-industry context. This study takes up this lack of research and focuses on what factors that affect the adoption of IOS in the university-to-industry context instead of the industry-to-industry one. The purpose of this paper is to find how different factors influence IOS adoption decision in the university-to-industry context from the university’s perspective. The study was conducted with a qualitative approach. Five interviews were conducted with coordinators and researchers from different research units at Linnaeus University. The study found seven inter-relationships among the influential factors and how they affect the IOS adoption decision. A model that describes the relations is presented by the end of the study. The study is conducted in the qualitative nature and the sample size is rather limited. Therefore, the findings of the study cannot be generalized.

<p>This research aims to assess the role of Social Funds&rsquo / organizational and institutional characteristics for community participation processes in development projects. The research is based on a case study of the Peruvian Social Fund, FONCODES, and utilizes a qualitative data collection approach. It mainly relies on semi-structured interviews with FONCODES&rsquo / staff and community members, unstructured interviews with experts, and analysis of operational documents. The research concludes that several organizational and institutional characteristics affect community participation in FONCODES projects but the direction of this influence depends on how specific areas of the organization&rsquo / s context are structured as well as on political variables in the institutional environment.</p>

This study examined the extent to which coaching facilitates the successful implementation of the Problem-Solving/Response to Intervention (PS/RtI) model in schools, as well as the extent to which coaching enhances the fidelity of implementation of PS/RtI practices in those schools. Data from 34 schools in seven districts participating in three years of a statewide initiative to implement PS/RtI practices with assistance of a PS/RtI coach were used to evaluate the relationship between coaching activities and levels of implementation and integrity outcomes. Data on various coaching-related factors (i.e., perceived coaching quality, coach continuity, frequency and duration of training and technical assistance), educator beliefs and perceived skills, and PS/RtI implementation and fidelity levels were collected and examined utilizing a series of multilevel modeling (MLM) procedures. Results of the analysis suggest that a number of coaching variables were related to growth in specific measures of PS/RtI implementation and fidelity over time. Specifically, shorter, more frequent training sessions were related to higher levels of staff consensus and fidelity of problem analysis implementation over time after controlling for the quality of the coaching delivered. Growth in PS/RtI implementation over time was predicted positively by the continuity (the degree to which coaching was delivered by the same individual over the three years of the study) of the coaching received. Educators' perceptions of their own PS/RtI skill levels related to manipulation of data and use of technology in schools predicted increases in fidelity of problem identification implementation over time after controlling for quality of coaching. Fidelity of program evaluation/RtI implementation was predicted by the quality of coaching received across time. The relationship between coaching and infrastructure development, as well as the relationship between coaching and fidelity of intervention development and implementation, were unclear. Potential explanations for the findings from this exploratory study and implications for future research are discussed.

<p>This research aims to assess the role of Social Funds&rsquo / organizational and institutional characteristics for community participation processes in development projects. The research is based on a case study of the Peruvian Social Fund, FONCODES, and utilizes a qualitative data collection approach. It mainly relies on semi-structured interviews with FONCODES&rsquo / staff and community members, unstructured interviews with experts, and analysis of operational documents. The research concludes that several organizational and institutional characteristics affect community participation in FONCODES projects but the direction of this influence depends on how specific areas of the organization&rsquo / s context are structured as well as on political variables in the institutional environment.</p>