Information literacy has become more important as more information is produced and communication has become easier. Better information skills are vital for individuals working in governmental organizations as well as in the business sector. Employees are expected to be confident and competent in interacting with information in their workplaces in order to deliver better service to customers and to the public. This study examines the differences in information literacy skills (ILS), computer literacy skills (CLS), and frequencies of use of information sources (FIS) among police officers, based on their socio-demographic characteristics, namely education, departmental affiliation, ranks, and experience. Information literacy process models developed in an educational environment are combined to explore information literacy process in the workplace. Bivariate and multivariate analyses indicated significant differences of ILS and CLS based on education, departmental affiliation, and ranks but no difference for experience. In addition, there were differences of FIS for all demographic variables except departmental affiliation. The findings of the study may guide both future researchers in the process of developing new models in understanding information literacy process and the managers in police organizations in planning better training programs by considering information and computer literacy skills and use of information sources of police officers.

Studiens syfte var att undersöka hur anställda hos Polismyndigheten i mellersta Sverige har upplevt omorganisationen fem år efter att den genomfördes. Målet var att ta reda på de anställdas egna erfarenheter av omorganisationen, därav valdes den kvalitativa metoden som undersökningsmetod. Intervjuer utfördes av semistrukturerad karaktär med poliser hos Polismyndigheten. För att få ytterligare bakgrundsunderlag studerades den tidigare forskningen. Relevanta teorier som valdes ut var Sarneckis definition av kontroll, Tankebees analys av Beetham ́s legitimitetsteori samt Lewins modell om förändringsprocesser. Studiens resultat påvisade att de anställda ansåg att omorganisationen hade varit till fördel för deras arbete på en rad punkter. Men ett flertal aspekter åt det negativa hållet identifierades. Slutsatserna som drogs var att förutsättningarna för samarbete har ökat vilket också bidragit till en mer sammanhållen poliskår, men detta är dock inte tillräckligt för att gagna polisens effektivitet, eftersom den hindras av en organisationsstruktur som upplevs svår att arbeta utefter i praktiken. / The purpose of this study was to investigate how employees of the police in central Sweden experienced the reorganization in 2015. The aim was to find out the employees personal experiences, for which we choose to apply an qualitative method. To gain results, we implemented interviews of a semi-structured caracter. For further support we studied earlierrelevant studies. Sarnecki’s definition of control, Tankebee’s analysis of Beetham’s theory of legimicity as well as Lewins model of change, worked as guidelines for our studie.The main results found demonstrated that the employees considered the reorganization as a beneficial aspect regarding the work of the police. But there were a few negative aspects as well. The conclusion was drawn that the police force has become more united of the basis of a better cooperation within the police. This is not sufficiently to gain experienced effectiveness, since the structure of the organization is difficult to maintain in practice.