Univ., Diplomarbeit--Zürich, 2008.

No description available.

Zugl.: Basel, Univ., Diss., 2007

Thesis (doctoral)--University of St. Gallen, 2008.

Diss. Univ. St. Gallen, 2008.

Diss. Univ. St. Gallen, 2009.

Zugl.: Vallendar, WHU - Otto Beisheim School of Management, Diss., 2009

Introduction: Within the private economy individuals are today accepting an increased individual responsibility for retirement funds and other economic challenges. This is due to the decreased confidence in government programs and that the increased life expectancy raises the risk to outlive the own life savings. The shift from state run security systems to more private responsibility could be spotted in Sweden as well, where one important part of the private economy, the saving system for retirement, has been changed. The pension plan met critics when it was proposed and implemented, especially for the part where some of the responsibility relies on the individual. It was discussed that this huge responsibility might be larger then what many individuals would be able to handle. These factors have increased the importance of successes in the individuals own saving plans. To enhance the chances of a certain level of success, individuals turn to private bankers to plan their wealth and savings. The position of these private bankers and their performance has amplified more then ever before. Purpose: The purpose of the thesis is to describe: if Swedish private bankers look on enough features of an investor to be able to prescribe the appropriate portfolio for the investor? Methodology: A qualitative research has been used since the purpose and the information gathered demanded it. Cases where the authors created four fictitious investors was sent out by electronic mail and the private bankers where asked to construct suitable portfolios to each investor. The cases were sent out to ten different private bakers, however only two replied within the deadline. The authors have strived to keep high reliability and validity in the paper; however the small response rate lowers the reliability. Conclusion: The qualitative research found that Swedish private bankers look on enough features on a client to be able to prescribe an appropriate portfolio for the investor. However the Private bankers’ main focus seems to be time horizon and risk profile of the investor.

Diss. Wirtschaftswiss. Zürich, 1998 (kein Austausch). / Im Buchh.: Bern etc. : Haupt. Literaturverz.

Private Banking är en banktjänst för förmögna individer och företag som syftar till att hjälpa dem med förvaltning av deras kapital men även andra tjänster såsom hjälp med deklarationer. Storbanker idag kämpar med att återfå kunders förtroende efter finanskrisen 2008 och fokusen på riskhantering har blivit viktigare. Kunder har blivit mer känsliga för risker och därmed försöker banker dra fördel av detta genom att skapa värde i riskhanteringsprocessen. I detta värdeskapande eftersträvar man en bra relation till kunden som därmed kan generera i ökade marknadsandelar.  Vår problemformulering i uppsatsen blir då följande: ”På vilket sätt kan den svenska storbanken Nordea öka sina marknadsandelar inom Private Banking med hjälp av riskhantering?” Syftet med vår uppsats blir därmed att få en djupare inblick i hur Nordeas Private Bankingtjänst arbetar med riskhantering och hur det påverkar deras marknadsandelar. För att kunna få denna förståelse har vi genomfört en kvalitativ studie i form av en fallstudie på Senior Private Banking Managern på Nordea. Valet av Nordea grundar sig på att de vann pris för bästa aktör i Norden samt att de är den största finanskoncernen i Norden. I uppsatsen har vi använt oss av en abduktiv ansats för att kunna få fram förståelse mellan vår teori och empiri. Slutsatsen i denna uppsats är att det är kommunikation av risker som är den viktigaste biten i riskhanteringen för att kunna öka marknadsandelar samt att kunna göra en korrekt risk- samt kundprofilering. Om detta görs på rätt sätt kan Nordea som storbank och koncern skapa förtroende samt värde för kunden som resulterar i kundnöjdhet. Agentteorin som bland annat regleras av fast lön resulterar dessutom i att rådgivaren tänker på kundens behov i första hand och gör att riskhanteringen fungerar. Vårt bidrag med denna studie är att vi har visat att Nordeas arbetssätt med riskhantering är värdeskapande för kunden och är en bidragande faktor till att deras ökande marknadsandelar. / Private Banking is a banking service for wealthy individuals and companies that aims to provide help with the management of their capital but also other services such as help with declarations. Today large banks are fighting to regain their customers’ trust after the financial crisis of 2008 and the focus on risk management has become increasingly important. Customers have become more sensitive to risks and consequently banks are trying to adapt to this and create value in the risk management process. In this value creation the aim is to have a good relationship to the customer, which in turn can generate into increasing market share. Our problem formulation therefore becomes the following in the thesis: ”In what way could the Swedish large bank Nordea increase their market share within Private Banking through risk management?”  The purpose with our thesis is to get a deeper insight in how Nordea is working with risk management and how it affects their market shares. To get this understanding we have done a qualitative study in terms of a case study on the Senior Private Banking Manager in Nordea. The choice of Nordea is based on the fact that they won prize for best provider of Private Banking services in the Nordic together with being the largest financial group in the Nordic. In the thesis we have used an abductive approach to get the understanding between our theory and empirics. The conclusion of this thesis is that communication of risks is one of the most important parts in the risk management to be able to increase market shares together with being able to do a correct risk and customer profiling. If this is done in the right way, Nordea as a large bank and financial group, could create trust and value for the customer that can result in customer satisfaction. The agency theory that among other things is regulated by fixed salary results in that the advisor thinks about the customer needs in first place and therefore results in an effective risk management work. Our contribution with this thesis is that we have shown that the way Nordea is working with the risk management is value creating for the customer and is contributing to an increase in their market shares.