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Master of Science / Department of Psychology / Ronald G. Downey / Firmly rooted in positive psychology, this study attempted to look beyond discovering the direction or shape of the stress-performance relationship and sought to instead determine the role of personality in this relationship. Although we were unable to test for moderation effects due to multicollinearity issues, we did discover that positive personality characteristics were a significant predictor of performance—even after controlling for experience and self-perceived stress. Interestingly, this relationship occurred in an opposite direction than expected in that higher levels of positive personality characteristics were predictive of lower performance ratings.

Entender a influência que o Sistema de Controle Gerencial (SCG) exerce nos funcionários é de suma importância para que uma empresa consiga alcançar seus objetivos. Entretanto, o foco das pesquisas sobre os efeitos dos SCG nos indivíduos tem tido forte incidência no comportamento disfuncional (Birnberg, Turopolec, & Young, 1983; Chenhall, 2006; Hartmann, 2000). Portanto, é urgente a necessidade de um novo olhar sobre o SCG, enfatizando o quanto o SCG pode aprimorar o potencial dos indivíduos, fazendo com que eles se empenhem para que a organização alcance seus objetivos. Assim, esta tese investiga os relacionamentos entre o Sistema de Controle Gerencial, o Capital Psicológico e satisfação no trabalho e o comprometimento organizacional. Fundamentado no framework das alavancas de controle de Simons (1995), este estudo tem por hipótese uma associação positiva entre o SCG e o Capital Psicológico, que é definido como um estado psicológico positivo de um indivíduo, que enfatiza o desenvolvimento de forças individuais, caracterizado por: autoeficácia, esperança, otimismo e resiliência. Ademais, investigou-se a hipótese de que há uma associação positiva entre o Capital Psicológico e a satisfação no trabalho e o comprometimento organizacional. Para alcançar os objetivos da pesquisa, realizou-se um survey single entity em uma empresa brasileira de grande porte do setor alimentício. Foram utilizadas duas técnicas de coleta de dados, questionário e entrevistas, a fim de obter uma análise ampla do fenômeno a ser estudado. As entrevistas foram realizadas com doze diretores e gerentes da empresa, com o objetivo de buscar uma compreensão mais profunda sobre o sistema de controle gerencial, a fim de agregar informações adicionais sobre os achados quantitativos. O questionário foi aplicado a uma amostra de 132 respondentes de uma população de 404, abrangendo gerentes e coordenadores de diversas áreas da organização. Os dados coletados pelo survey foram submetidos a técnicas estatística de análise descritiva e análise de equações estruturais (PLS-SEM). Os resultados indicaram que há uma forte associação entre o SCG e o Capital Psicológico, que, por sua vez, está relacionado com a satisfação no trabalho e o comprometimento organizacional. Esse resultado é relevante, ao demonstrar empiricamente o quanto o Sistema de Controle Gerencial pode aprimorar o potencial dos indivíduos, uma vez que o Capital Psicológico produz motivação e perseverança em direção à realização de metas, promovendo atitudes e comportamentos desejáveis e ajudando a aplacar resultados atitudinais e comportamentais indesejáveis (Avey, Reichard, et al., 2011; Luthans et al., 2015), contribuindo para que a organização adquira vantagem competitiva. / The understanding of the influence that the Management Control System (MCS) exerts on the employees is of paramount importance for the company to achieve its objectives. However, the focus of research on the effects of MCS on individuals has had a strong incidence on dysfunctional behavior (Birnberg, Turopolec, & Young, 1983; Chenhall, 2006; Hartmann, 2000). Therefore, there is a need for a new look at MCS, emphasizing how MCS can enhance individuals\' potential by making them strive for the organization to achieve its intended goals. Thus, this thesis investigates the relationships between the Management Control System, the Psychological Capital and job satisfaction and the organizational commitment. Based on the Levers of Control framework of Simons (1995), this study hypothesizes a positive association between MCS and Psychological Capital, which is defined as a positive psychological state of an individual that emphasizes the development of individual forces, characterized by self-efficacy, hope, optimism and resilience. In addition, was investigated the hypothesis that there is a positive association between Psychological Capital and job satisfaction and organizational commitment. To achieve the research objectives, a survey single entity was conducted in a large Brazilian company in the food sector. Two techniques of data collection, questionnaire and interviews, were used in order to obtain a broad analysis of the phenomena to be studied. The interviews were conducted with twelve directors and managers of the company, with the objective of seeking a deeper understanding of the company\'s management control system in order to aggregate additional information about the quantitative findings. The questionnaire was applied to a sample of 132 respondents from a population of 404, comprising managers and coordinators from various areas of the organization. The data collected by the survey were submitted to statistical techniques of descriptive analysis and analysis of structural equations (PLS-SEM). The results indicated that there is a strong association between MCS and Psychological Capital, which, in turn, is related to job satisfaction and organizational commitment. This result is relevant, by empirically demonstrating how the Management Control System can improve individuals\' potential, since Psychological Capital produces motivation and perseverance towards achieving goals by promoting desirable attitudes and behaviors and helping to placate undesirable attitudinal and behavioral outcomes (Avey, Reichard, et al., 2011; Luthans et al., 2015), contributing to the organization gaining competitive advantage.

Submitted by Joana Azevedo (joanad@id.uff.br) on 2017-07-11T14:14:44Z No. of bitstreams: 1 Dissert Andréa Perez Corrêa.pdf: 4474805 bytes, checksum: 99bff722994fb17e0e2bac78d51cb56c (MD5) / Approved for entry into archive by Biblioteca da Escola de Engenharia (bee@ndc.uff.br) on 2017-07-11T17:58:01Z (GMT) No. of bitstreams: 1 Dissert Andréa Perez Corrêa.pdf: 4474805 bytes, checksum: 99bff722994fb17e0e2bac78d51cb56c (MD5) / Made available in DSpace on 2017-07-11T17:58:01Z (GMT). No. of bitstreams: 1 Dissert Andréa Perez Corrêa.pdf: 4474805 bytes, checksum: 99bff722994fb17e0e2bac78d51cb56c (MD5) Previous issue date: 2017-03-30 / Ainda é perceptível nos tempos atuais uma ausência de foco nos aspectos positivos dos indivíduos e uma atenção ainda concentrada numa modelagem de liderança voltada para saneamento de déficits de competências. Nesse contexto, as pesquisas da Psicologia Positiva surgem com seus métodos cientificamente rigorosos, aprofundando o estudo dos aspectos positivos das pessoas e sobre uma vida mais significativa e com maior bem-estar. Diante disso, a área do comportamento organizacional constata a possibilidade de migrar para seu arcabouço teórico as descobertas sobre os benefícios comprovados pela Psicologia Positiva e constrói a modelagem do Comportamento Organizacional Positivo, onde o capital psicológico positivo - PsyCap, com seus quatro componentes – esperança, otimismo, autoeficácia e resiliência- surgem como um desdobramento dos capitais do ambiente organizacional, colaborando com uma abordagem mais positiva no contexto do trabalho. Nesse cenário, o objetivo geral desse estudo é, no contexto organizacional brasileiro, mais especificamente na instituição pública Comissão Nacional de Energia Nuclear – CNEN, identificar qual a opinião dos servidores e terceirizados – líderes ou liderados - sobre os possíveis benefícios, que uma postura voltada para o foco e o desenvolvimento do PsyCap pode trazer para o trabalho, verificando se a teoria sobre o tema se confirma ou diverge ao final deste estudo. Para o atingimento deste objetivo, foi desenvolvida uma pesquisa exploratória, levando-se em consideração a embrionária aplicação do tema capital psicológico positivo no Brasil, o que permitiu uma análise do fenômeno de forma mais investigativa. Por meio de uma pesquisa on line, sugerida com participação voluntária ao universo de 2.959 servidores e terceirizados de todas as unidades da CNEN, foi aplicado questionário de pesquisa com perguntas elaboradas com base na revisão da literatura, tendo sido alcançada uma amostra de 232 respondentes. Os dados estatísticos permitiram chegar a resultados generalizáveis de que há uma percepção positiva por parte dos respondentes sobre a aplicabilidade do PsyCap, no que tange aos benefícios que podem trazer ao trabalho, sobre a geração de benefícios com a aplicação de uma intervenção/treinamento com essa temática e sobre a aptidão de lideres no trato de uma abordagem com PsyCap. Além disso, foram identificados os componentes individuais e do trabalho que podem favorecer o aumento dos índices do Psycap e como o índice de PsyCap dos líderes pode favorecer e em que termos o ambiente de trabalho em algumas variáveis. O presente estudo traz enorme contribuição para: uma possível aplicabilidade de iniciativas no ambiente organizacional da CNEN e provavelmente em outras instituições com perfil similar; conhecimento para a construção de um modelo de intervenção/treinamento customizada aos ambientes do serviço público federal que possam vir a ser generalizáveis em outras empresas com configuração distinta; a geração de novos conhecimentos sobre o PsyCap no contexto nacional e incentivo a novas pesquisas acadêmicas com a temática do PsyCap no Brasil. / A lack of focus on the positive aspects of individuals is still perceptible, and attention is still focused on leadership modeling, aimed at sanitizing skills deficits. In this context, Positive Psychology research emerges with its scientifically rigorous methods, deepening the study of positive aspects of people and a more meaningful and well-being life. Thus, the area of organizational behavior shows the possibility of migrating to its theoretical framework the findings about the benefits of Positive Psychology and builds the Positive Organizational Behavior modeling, where positive psychological capital - PsyCap, with its four components - hope, Optimism, self-efficacy, and resilience-emerged as an unfolding of the capitals of the organizational environment, collaborating with a more positive approach in the context of work. In this scenario, the general objective of this study is, in the Brazilian organizational context, more specifically in the public institution CNEN, to identify the opinion of the servers and outsourced - leaders or commanded - about the possible benefits that a posture focus and development of PsyCap can bring to the work, checking whether the theory on the topic is confirmed or diverges at the end of this study. To achieve this objective, an exploratory research was developed, taking into account the embryonic application of the positive psychological capital theme in Brazil, which allowed an analysis of the phenomenon in a more investigative way. Through an online survey, suggested with voluntary participation to the universe of 2,959 servers and outsourced of all the units of CNEN, a questionnaire of research was applied with questions elaborated based on the literature review, having been reached a sample of 232 respondents. The statistical data allowed us to reach generalizable results that there is a positive perception by the respondents about the applicability of PsyCap, regarding the benefits that can bring to work, about the generation of benefits with the application of an intervention / training with this And on the aptitude of leaders in dealing with a PsyCap approach. In addition, we identified the individual and work components that may favor the increase of the Psycap indexes and how the PsyCap index of the leaders can favor and in what terms the work environment in some variables. The present study presents a great help for: the possible applicability of initiatives in the organizational environment of CNEN and probably in other institutions with similar profile; Knowledge for the construction of a model of intervention / personalized training for the environments of the federal public service that can be generalizable in other companies with different configuration; The generation of new knowledge about PsyCap in the national context and the encouragement of new academic research with PsyCap in Brazil.

<p>The interpretation of this qualitative study indicates that individuals, teams and the organisation can benefit through allowing focus of unlocking that which provides a positive stimulus during challenging times in organisational settings. For social scientists, and in particular behavioural scientists, including industrial psychologists that are interested in positive psychology, it is hoped that there is an invitation to grow this area of research further and to gain new insights and direction for what are the enablers to experience positive change and gratitude.</p>

<p>The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction and psychological capital amongst a sample of 70 employees involved in the tourism industry. The study highlights that employees within the tourism industry within the Western Cape were the most satisfied with work content, and the least satisfied with leadership / supervision. The results emanating from the current study indicate that there is a strong, inverse relationship between job satisfaction and turnover intention amongst tourism employees in the Western Cape. Furthermore, the study revealed that a statistically significant, inverse relationship exists between psychological capital and turnover intention. Multiple regression analysis revealed these variables significantly explained the variance in turnover intention.</p>

The purpose of this study is to explore the effects of scale of change and behaviors of change leadership on employee job psychological stress and employee affective commitment to change, and to explore the job psychological stress in the organizational change strategy and affective commitment to change, whether in relations with intermediary results. Besides, this research also explores the moderating effects of employee positive psychological capital on organizational change strategy. Five hundred and eleven effective surveys were received by employees of Taiwanese banks. The data was analyzed by factor analysis, reliability analysis, using the LISREL model to measure the relationship amongst the constructs. Results showed that organizational change strategy and employee positive psychological capital had significant positively influence on employee affective commitment to change. Furthermore, job psychological stress had a significant negative influence on employee affective commitment to change. The mediating effects of employee job psychological stress towards organizational change strategy can negatively influence employee affective commitment to change. We also found that employee positive psychological capital could moderate the relationship between behaviors of change leadership and affective commitment to change. As a result, it is suggested that by improving psychological factors at work, it is possible to promote employee affective commitment to change as well as positive organization change.

<p>The interpretation of this qualitative study indicates that individuals, teams and the organisation can benefit through allowing focus of unlocking that which provides a positive stimulus during challenging times in organisational settings. For social scientists, and in particular behavioural scientists, including industrial psychologists that are interested in positive psychology, it is hoped that there is an invitation to grow this area of research further and to gain new insights and direction for what are the enablers to experience positive change and gratitude.</p>

<p>The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction and psychological capital amongst a sample of 70 employees involved in the tourism industry. The study highlights that employees within the tourism industry within the Western Cape were the most satisfied with work content, and the least satisfied with leadership / supervision. The results emanating from the current study indicate that there is a strong, inverse relationship between job satisfaction and turnover intention amongst tourism employees in the Western Cape. Furthermore, the study revealed that a statistically significant, inverse relationship exists between psychological capital and turnover intention. Multiple regression analysis revealed these variables significantly explained the variance in turnover intention.</p>