Change in today’s business environment may be seen as inevitable however in the absence of a generic and endemic Change Framework for Managing and Leading Change; South African businesses face a difficult task of surviving into the future unless they are able to find an Organisational Change Management Approach that will assist them in navigating the Organisational Change Landscape for the 21st Century. This study provides an exploratory approach to understanding the nature of Organisational Change Management in South Africa, by exploring the following key concepts: (1) An understanding of the nature of Organisational Change Management in South Africa (2) The Critical Success Factors needed for Organisational Change Management to succeed in South Africa (3) The provision of a practical Organisational Change Management Framework and Scorecard for the measurement of Organisational Change Management processes and initiatives (4) Recommendations towards a Organisational Change Management Scorecard The study which is largely qualitative in nature makes use of a multiple case study design methodology for the collection of empirical evidence as well as quantitative research data from a survey questionnaire to support the underlying constructs and research questions posed within the study. The use of data and methodological triangulation, namely research interviews, survey data, company and archival documentation as well as focus group discussion points has provided the research study with the necessary validity and reliability to support research results, findings and recommendations.This information should be utilized by Change Practitioners practicing organisational change within a rapidly transforming environment, where Mergers and Acquisitions are major force for change as it would help to provide the necessary change framework and change scorecard for the management and measurement of organisational change interventions. This study also highlights the Critical Success Factors for change by focusing on the Emotional side (Low impact) and Change Imperatives / Prerequisites (High impact) for the management of organisational change. In addition, the study also provides a first view of some change performance measures in the form of a Change Scorecard, which can be used to assess the overall impact of the current change intervention being implemented. / Graduate School for Business Leadership / DBL

The main goal of the diploma thesis is to find out how the import substeps from China participate in making a price. The import substeps of products classified within the section 7 of the Standard international trade classification are analyzed. Another goal of the thesis is to discover advantages and disadvantages of JV co-operation established in China. The results of partial analyses become the basis of making guidelines for those, who are planning to establish this kind of co-operation in chinese region.

Research questions: This research was focused on exploring the impact of communication technologies on rural populations in the Congo. In particular, this research posed two questions: 1. Do mobile phones produce development in rural areas of the Congo? 2. Do mobile phones improve the living conditions of people? The questions helped examine ways in which mobile phones were or were not engendering development among these populations. Methods: The research was undertaken using four methods: 1. Phenomenology, 2. Sen's capability approach, 3. Participatory method, and 4. Ecological method. Phenomenology aimed to cater to the experiences and meanings of mobile phone uses. Sen's capability approach allowed the interviews to be focused on the basic needs of the poor. Participatory method provided a greater participation of respondents in discussion groups, and ecological method helped achieve a higher inclusion of key players in the targeted area. Major findings: The major findings of this study included: 1. Much of the literature on mobile phones and development was not representative or inclusive of key players and their day-to-day lives. 2. Studies have tended to present snapshots or single-focused accounts of mobile phone and development. 3. Authors of mobile phone research have tended to see rural populations with an urban-led bias, leaving aside the actual characteristics of rural areas. 4. Mobile phones were not limited to a person and her properties, but rather mobile phones were owned and shared by the community. 5. Participants expressed a need for technical skills and means to be available to the community and their members. 6. Households were not separated, but rather they were connected to allow people take care of one another. 7. People were connected through collective solidarities in order to come to the aid of those with special needs. 8. Literature and mobile phone sponsors or companies were disseminating mobile phones with an extractive and commercial tendency, focused principally on fees of batteries, chargers, and prepaid cards. Major contributions: The major contributions of this research revolved around the focus on: 1. technology to enhance the needed technical skills among concerned populations. 2. shared ownership of mobile phones to cater to both users and non-users of mobile phones among concerned populations. 3. connected households to capitalize on the dynamics of family among concerned populations. 4. collective solidarities to accommodate the processes of aiding one another among concerned populations. 5. capabilities, from a commercial or extractive aspect to capabilities to enhance the capabilities of people to afford mobile phones fees. 6. capabilities, from a corporate or business aspect to capabilities to enhance the capabilities of people who did not and could not own a business. 7. human basic needs to enhance the capabilities of mobile phone users with regard to human basic needs. 8. outliers or the marginalized to attend to those left out among concerned populations. 9. mobile phone-centric libraries to enhance the storage and retrieval of needed information among concerned populations.

Dissertation submitted in partial fulfilment of the requirements for the degree Master of Technology: Business Administration in Project Management in the Faculty of Business at the Cape Peninsula University of Technology 2014 / This research seeks to investigate the relationship between the use of Operational Research (OR) tools or techniques or the lack thereof, and the possible impact on decision-making amongst management of the City of Cape Town’s (CoCT) Water and Sanitation Department (WSD) and its impact on service delivery. The CoCT is the municipality, which governs the city of Cape Town, its suburbs and exurbs, and falls under the South African local government sphere. The Department is responsible for ensuring water quality. WSD extracts and analyses water samples to identify bacteria or chemicals that may be present, whilst taking action to resolve problems when necessary. For actions to be taken to resolve problems, decisions are taken, and these decisions determine how problems are resolved to deliver quality services to the public on time and in a cost effective manner. OR is a scientific approach to managerial decision making which eliminates guesswork and emotions from decision making. OR is also described as a discipline that focuses on application of information technology for informed decision-making. The research question this study set out to answer is to what extent do managers at the CoCT’ s WSD use OR. It also seeks to discover the relationship between OR and decision-making, whether any relationship between decision-making at the WSD and service delivery exists, and whether there is any link between politics and decision making in the organisation. This research investigated the efficiency of current decision-making tools that are utilized at the WSD. A questionnaire was developed and used as a tool to acquire inputs to satisfy the research question. The analysed data lead to recommendations for the WSD to support and improve on its existing decision-making tools. This study is based on material that was collected from a wide range of journals, extending from regular OR literature to many application journals, articles and published books.

Orientador: Jacques Wainer / Tese (doutorado) - Universidade Estadual de Campinas, Instituto de Computação / Made available in DSpace on 2018-08-16T05:40:57Z (GMT). No. of bitstreams: 1 Billa_CleoZanella_D.pdf: 3316703 bytes, checksum: 82c6b703f196ad4980b583703c56be1f (MD5) Previous issue date: 2009 / Resumo: Atualmente, o uso da computação na medicina vem crescendo cada vez mais, e um dos temas mais discutidos é o prontuário clínico eletrônico. é consenso que a utilização de um prontuário eletrônico pode facilitar o trabalho do profissional de saúde e melhorar ainda mais a qualidade do cuidado em saúde, porém ainda existe muita discussão sobre como ele deve ser e quais ferramentas deve oferecer. Este trabalho propõe duas novas formas de visualização do prontuário. A primeira é um sumário com as informações mais relevantes do paciente. A segunda é a representação dos dados do paciente através de um diagrama, onde o profissional de saúde pode expressar o design rationale (DR) da consulta. A área de sumarização automática é um problema altamente complexo, e apesar de terem sido usados procedimentos muito simples, o experimento realizado mostrou que o processo foi suficiente para construir um sumário com o mínimo de informações necessárias para que o quadro clínico do paciente pudesse ser entendido. Alguns estudos apontam que a falta de informação sobre o processo de diagnóstico e sobre o planejamento do tratamento é uma das principais falhas de um sistema de prontuário eletrônico. Por isso, foi sugerida uma representação que utiliza diagramas para armazenar e visualizar, além dos dados do paciente, o raciocínio do profissional de saúde durante uma consulta. Essa técnica é conhecida como design rationale, e é usada, principalmente, na área de engenharia de software. Além de propor essas duas novas formas de visualização do prontuário clínico, foi realizado um experimento formal com o objetivo de testar o sumário e o diagrama com DR na prática. O experimento ocorreu em um ambulatório de clínica geral da Unifesp, onde alunos do curso de medicina recebiam o sumário, ou o diagrama com DR, ou o prontuário clínico tradicional e respondiam questões sobre um determinado caso. Os resultados do experimento mostram que o sumário continha informações suficientes para avaliar o quadro clínico do paciente; porém, eles também mostram que o diagrama com DR provavelmente não apresentou nenhuma vantagem em relação ao prontuário tradicional / Abstract: Collaboration between computer science and medicine is growing day by day, and one of the most controversial topics is the electronic patient record (EPR). Despite all scientists agree that the EPR can improve health care quality, how it should behave, or what tools it should provide are still open questions. This work suggests two ways to visualize the EPR. The first is through a summary, with the most important information of the patient. And, the second, is a diagram where the physician is able to express his design rationale. Summarization is a complex problem, and despite very simple procedures were used, the experimental evaluation shows that the summary contains as much information as the traditional EPR. The idea of diagrams to visualize the EPR was originated in a technique called design rationale (DR), used, mostly, in Software Engineering. Its major goal is to reproduce the rationale during a project design. Some researches pointed out that one of the major limitations of EPR is the lack of information about diagnosis processes, and treatment planning. To evaluate these new ways of visualization of the EPR, an experimental evaluation was performed to test the summary and the diagram in real practice. The experiment was conduct in a outpatient care clinic at Unifesp, where medical students use the summary, or the diagram, or the traditional EPR to answer questions about specific patients. The results of the experiment show that the summary was equivalent to the traditional EPR, and that the diagram no not show any leverage to the traditional EPR / Doutorado / Informática Médica / Doutor em Ciência da Computação

Orientador: Linda Gentry El-Dash / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Estudos da Linguagem / Made available in DSpace on 2018-08-05T20:14:56Z (GMT). No. of bitstreams: 1 SaoPedro_Joanade_M.pdf: 730843 bytes, checksum: acc76d0a4105f81c41337ac5e54adcdf (MD5) Previous issue date: 2006 / Resumo: Este trabalho investiga as atitudes de aprendizes de Inglês face ao aprendizado da gramática. É uma pesquisa de base que focaliza uma questão relevante para os desafios atuais que vêm sendo enfrentados na área de ensino de línguas. Na tentativa de priorizar as opiniões reais dos sujeitos, fizemos entrevistas orais semi-estruturadas com grupos de universitários aprendizes de Inglês. Essas entrevistas revelaram várias idéias diferentes sobre a gramática. Tais idéias foram usadas para construir o questionário propriamente dito, o qual as apresentou numa escala tipo Likert. Os sujeitos que responderam ao questionário eram alunos de Inglês Geral ou Instrumental em uma universidade pública do estado de São Paulo. Os escores variavam de 1 (mais baixo) a 7 (mais alto) conforme o grau de concordância desses alunos com as declarações propostas. Posteriormente os resultados foram submetidos a uma análise fatorial que gerou 30 fatores independentes, os quais foram correlacionados com certas variáveis, como sexo, área de estudo (humanas, exatas e biológicas) e tipo de curso de Inglês (Geral ou Instrumental). Ao agrupar os itens que os alunos vêem como semelhantes, os fatores revelaram o que subjaz suas respostas e foram nomeados, levando em conta o tipo de concepção delineada sobre a gramática. Finalmente, apresentamos reflexões sobre o papel da gramática na esperança de poder ajudar os professores a promover uma imagem mais positiva da gramática na sala de aula / Abstract: This research investigates the attitudes of the English language learners towards the learning of grammar. It is basic research focusing on an issue relevant to the challenges that have been faced in the area of language teaching. In an attempt to give priority to the true opinions of students, we conducted semistructured interviews with groups of university students learning English. These interviews revealed numerous different ideas about grammar, and these were used to design the questionnaire, which introduced these ideas in a Likert-type format. The subjects responding the questionnaire were students either of general English or English for Specific Purposes at a Public University in São Paulo State. Scores ranged from 1(the lowest) to 7 (the highest), in relation to agreement with the proposed statements. The results were then submitted to factor analysis and generated 30 independent factors. These were correlated to certain variables, i.e., gender, area of study (humanities, sciences or biology) and type of English course (general or specific purposes). By grouping the items of the questionnaire that are considered to be similar by the students, these factors showed what underlies the responses of the learners, and they were labeled, in relation to aspect of grammar involved. Finally, we have presented some reflections about the role of grammar in the hope that this will help teachers promote a more positive image of grammar in the class / Mestrado / Ensino-Aprendizagem de Segunda Lingua e Lingua Estrangeira / Mestre em Linguística Aplicada

The objective of this research is to verify how the public policies of teacher education in Brazil have acted for the training of teachers of Natural Sciences, considering the lack of teachers that characterizes the national scenario and the term established until 2024, by the National Plan Of Education (PNE). The motivation for the realization of this research appeared during the graduation when perceiving the lack of contents destined to the teaching of Natural Sciences. This research is part of a larger project coordinated by Professor Renato Santos Araujo, who studies the public policies of teacher training in Physics, Chemistry, Biology, Natural Sciences and Mathematics with a focus on the Institutional Program of the Initiation to Teaching Grant (PIBID /CAPES). In this dissertation, part of the first stage of the larger project destined to the training of Natural Sciences teachers will be held. The work is divided into stages: first is the course of Degree in Natural Sciences throughout the twentieth century and it is observed that at the moment it is not clear in the legislation who should teach this discipline in the final years of Elementary School. This justified a bibliographical revision on the teaching of Sciences and the formation of these teachers. In this context, we sought to discuss the knowledge required for the training of these teachers, such as to know the subject, to acquire theoretical knowledge, to make use of research and innovation, to know how to evaluate and others. In this way, it was possible to draw a profile for this professional and clarify that to teach science it is necessary to have specific knowledge and practices. Next, some public policies were presented for the training of teachers, such as PIBID, PARFOR, PRODOCÊNCIA and UAB, in a kind of panorama of what was done by the rulers of this century. Methodologically, a documentary research was conducted, with a quantitative approach. The data sources used were the Statistical Synopses of Higher Education and Basic Education, published by the National Institute of Educational Studies and Research (INEP) and the CultivEduca Portal created by the Federal University of Rio Grande do Sul. The collected data inform about the courses Number of candidates, admissions, enrollments and graduates and on basic education the number of classes, teachers who teach Natural Sciences and their degrees. The data analyzes produced, among other results, estimates for the rates of evasion and estimates of the participants. This analysis was carried out through descriptive statistics and it was possible to emphasize that there was a decrease in the number of vacancies for undergraduate courses in Natural Sciences and that most of the teachers who teach this subject in Brazilian schools do not have the training required by LDB. This Degree tends to be extinguished and replaced by other degrees, such as Biological Sciences. / O objetivo dessa pesquisa é verificar como as políticas públicas de formação de professores no Brasil têm atuado para a formação de professores de Ciências Naturais, tendo em vista a falta de professores que caracteriza o cenário nacional e o prazo estabelecido até 2024, pelo Plano Nacional de Educação (PNE). A motivação para realização dessa pesquisa surgiu ao longo da graduação ao perceber a falta de conteúdos destinados ao ensino de Ciências Naturais. Esta pesquisa está inserida em um projeto maior coordenado pelo Professor Renato Santos Araujo, o qual estuda as políticas públicas de formação de professores de Física, Química, Biologia, Ciências Naturais e Matemática com foco no Programa Institucional de Bolsa Iniciação à Docência (PIBID/CAPES). Nesta dissertação, será realizada parte da primeira etapa do projeto maior destinada à formação de professores de Ciências Naturais. O trabalho está dividido em etapas: primeiramente apresenta-se o curso de Licenciatura em Ciências Naturais ao longo do século XX e observa-se que no momento atual não está claro na legislação quem deve lecionar essa disciplina nos anos finais do Ensino Fundamental. Isto justificou uma revisão bibliográfica sobre o ensino de Ciências e a formação desses professores. Nesse contexto, buscou-se discutir os saberes necessários para a formação desses docentes como por exemplo conhecer a matéria, adquirir conhecimentos teórico, fazer uso da pesquisa e da inovação, saber avaliar e outros. Dessa forma, foi possível traçar um perfil para esse profissional e esclarecer que para se ensinar Ciências é necessário ter saberes e práticas específicas. Em seguida foram apresentadas algumas políticas públicas destinadas à formação de docentes, como o PIBID, o PARFOR, o PRODOCÊNCIA e a UAB, em uma espécie de panorama do que foi feito pelos governantes neste século. Metodologicamente foi realizada uma pesquisa documental, com abordagem quantitativa. As fontes de dados usadas foram as Sinopses Estatísticas do Ensino Superior e da Educação Básica, publicadas pelo Instituto Nacional de Estudos e Pesquisas Educacionais (INEP) e o Portal CultivEduca criado pela Universidade Federal do Rio Grande do Sul. Os dados coletados informam sobre os cursos de licenciatura, a oferta de vagas, número de candidatos, ingressos, matrículas e concluintes e sobre a educação básica o número de turmas, docentes que lecionam Ciências Naturais e suas titulações. As análises de dados produziram, dentre outros resultados, estimativas para as taxas de evasão e estimativas de concluintes. Essa análise foi realizada por meio de estatística descritiva e foi possível destacar que houve uma diminuição da oferta de vagas para os cursos de Licenciatura em Ciências Naturais e que grande parte dos professores que lecionam essa disciplina nas escolas brasileiras não possuem a formação exigida pela LDB. Essa Licenciatura tende a extinguir-se sendo substituída por outras licenciaturas, como Ciências Biológicas.

Magister Artium (Psychology) - MA(Psych) / The relationship between alcohol consumption and alcohol-related violence has been firmly established in a wide array of studies concerning various forms of violence including intimate partner violence, domestic violence as well as sexual assault. One factor which has been highlighted as having a moderating effect on the relationship between alcohol consumption and alcohol-related aggression is the specific aggression-related alcohol expectancies concerning the effects of alcohol consumption on aggressive behaviour. In light of the prevalence of alcohol-related violence in South African communities it becomes important to examine the specific factors that moderate the relationship between alcohol consumption and alcohol-related aggression and violence. The aim of this study was to examine aggressionrelated alcohol expectancies as a moderating factor in the relationship between alcohol consumption and alcohol-related aggression and to examine the possible influence of exposure to community alcohol-related aggression in the formulation of aggression-related alcohol expectancies. The main objectives of this were to examine aggression-related alcohol expectancies as well as exposure to community alcohol-related aggression as domains for intervention to prevent alcohol-related violence. / South Africa

Breast cancer in women of productive age is a huge problem of the current population. Approximately 52% of women, which were diagnosed with breast cancer in 2013, were aged 20-64. The aim of this thesis is to discover the influence of surgical solution of breast cancer on women return to their original profession. There were 68 suitable participants, who received surgical treatment, were aged 20-64, with finished treatment and who went back to their original employment. The results show that amongst manually working women, 60,9% return to their original employment, in administrative 78% return, which, in acceptance region of 0,05 (p = 0,142), is not a statisticaly significant difference. Furthermore, it was not found that age and lenght of treatment are connected (p=0,040). It appears that the time it takes to return to employment is significantly connected to the type of operation (acceptance region 0,05, p=0,046). This research shows how important it is for women after breast cancer treatment to receive timely rehabilitational intervention and to return to employment and how this affects their quality of life. Key words: Breast cancer, occupational therapy, return to work, cancer survivors, quality of life, quantitative research

In my diploma thesis "Positioning of selected product" I focused on analysis of the positioning of the product CEWE photobook from Fotolab on the Czech market in the context of its competition. The theoretical part explains the concept of marketing, marketing mix 7P, SWOT analysis, positioning, brand and quantitative and qualitative research. The practical part presents the company Fotolab and its three main competitors in the market. In this part, all companies are compared on an extended marketing mix 7P. The Fotolab company is evaluated in the context of a SWOT analysis. The practical part is based on questionnaires and individual interviews, from which the recommendations will come for the company in the conclusion.