Relationen mellan sexualitet och andlighet har länge varit ett tabubelagt ämne inom såväl psykologin som i samhället i stort. Enligt aktuell forskning finns det dock anledning att trotsa denna motvilja. Syftet med studien var att undersöka om oandliga och andliga individer samt män och kvinnor skiljer sig åt vad gäller sexuell tillfredsställelse och sexuella behov samt effekten av mindfulness. Studien utfördes genom en delvis egenkonstruerad webbenkät för att mäta sexuell tillfredsställelse, andlighet och sexuella behov. Studien omfattade 213 deltagare varav 105 andliga, 76 män och 117 utövare av mindfulnessbaserade aktiviteter. Resultatet visade att andliga skattade högre på andlig sexuell tillfredsställelse samt andliga sexuella behov. Vidare värderade kvinnor generellt kvantitativa aspekter såsom tidpunkt för samlag och orgasmfrekvens samt fysisk tillfredsställelse högre än män. Deltagare som utövade mindfulness skattade högre på andlig sexuell tillfredsställelse samt upplevde mer närvarande sex. Deltagarnas kommentarer belyser en ännu sparsamt vetenskapligt utforskad dimension av sex vilket diskuteras.

Problem: That the clients expectations could be influenced by the relationship either positively or negatively. The relationship phases were redefined by Ruyter and Wetzels in 1999 describing the relationship in depth. Purpose: This paper’s purpose is to identify if there are any patterns in the relationship phases regarding the expectations and to discover how high expectations every phase has. Method: We have chosen positivism as our research philosophy and used a mix of a qualitative and quantitative study where we interviewed eight micro-company managers in Sweden. The paper is based on a deductive approach where we try to validate theories that have already been made. Theory: Our study contains theories discussing the audit profession, relationship phases, and the role of auditors, rules to keep an auditor unbiased, expectations on auditors and how an auditor can keep his objectivity, impartiality and independence. Conclusions: The conclusions of our study are that the expectations vary depending on which relationship phase they are in. Another conclusion is that the communication itself could be a major factor in building their relationship. We noticed that there were patterns between the two.

According to Bradbury and Fincham’s contextual model of relationship conflict, communication behaviour is likely influenced by relationship factors at both the distal and proximal level. The overall goal of the present study was thus to build on previous research on marital conflict by examining the relations between relevant distal (i.e. marital satisfaction and depressive symptomatology), and proximal relationship variables (i.e. event-dependent expectancies and appraisals), and communication behaviour. Our specific aims were threefold: a) to explore the impact of marital satisfaction and depression on couples’ expectancies for marital problem-solving discussions; b) to examine the effect of such expectancies on actual communication behaviour, after controlling for marital satisfaction and depressive symptoms; and c) to determine whether expectancies and actual communication behaviour influence couples’ post-discussion appraisals, even after controlling for levels of depression and marital satisfaction. A total of 76 married and cohabitating couples across varying levels of marital satisfaction and depression participated in this study. All couples engaged in two marital problem-solving discussions, one in which the husband wanted change and the second in which the wife wanted change. Before engaging in these problem-solving discussions, spouses’ expectancies for resolving the topic of conflict were assessed using both affective and cognitive items. After each discussion ended, participants also rated their cognitive and affective appraisals of the interaction. Results showed that higher levels of marital satisfaction predicted more positive expectancies (both affective and cognitive) for successful communication in the upcoming interactions. Depressive symptoms, however, were only found to impact couples’ feelings in anticipation of the discussions, and not their cognitive expectancies. With regards to actual communication behaviour, after controlling for the effects of marital satisfaction and depressive symptoms, more positive expectations for an upcoming conflict discussion were associated with less negative communication behaviours during the discussion. Spouses’ cognitive post-discussion appraisals of the conflict interactions were positively associated with individuals’ own expectancies going in to these discussions, as well as their partners’ expectancies over and above the effects of depression and marital satisfaction. Finally, actual communication behaviour also influenced appraisals, such that those who spent more time during the conflict discussions engaging in positive behaviours and less time engaging in negative communication behaviours reported greater satisfaction with the discussions. Implications of these results for couples’ therapy are briefly discussed.

AIDS Saskatoon, considered as a health social movement, is the focus of this research. It uses notions of life-world, system and life-world colonization as well as the typology of politics introduced by Cohen and Arato to answer the questions:<p> Why did AIDS Saskatoon emerge?<p> Is AIDS Saskatoon a defensive or an offensive social movement?<p> The defensive movements action is directed inward to the lifeworld and civil society, while the offensive modes of movement activism directed outward to state and economic institutions. With regards to the first question, I argue AIDS Saskatoon was formed as a reaction to patterns of the colonization of the life-world of people living with HIV/AIDS. Relative to the second question AIDS Saskatoon is seen to be a creative response to the colonization process that takes an organizational form conducive to both defensive and offensive dimensions.<p> Data for this study were derived from ten qualitative interviews were conducted - five with individuals diagnosed HIV/AIDS positive, three with the AIDS Saskatoon administrative staff, and two with the founders of AIDS Saskatoon.

Abstract From the past few years in Sweden telecommunication business has been altered. Earlier when telecom industry was dominant in the market but now it is transformed in to more competitive market with further competitors and provides additional services. In Sweden TeliaSonera is one of the leading and superior telecommunication providers. Currently TeliaSonera is merged among two large companies such as Telia which was one of the outstanding telecommunication companies in all over Sweden and Sonera is the finish counterpart of Telia. TeliaSonera presently facilitate their customers as well as business customers by proving different communication services such as mobile telephony, mobile broadband, Broadband, fix telephony connection and TV. Regarding Customer support service the purpose of this study is to investigate the relationship among customers and telecommunication service providers, and in this study we emphasize on customer-support service concerning “The Role in Customer Relationships”. Our consideration is to find out the better relationship among telecommunication service providers and their customers. Additionally the role of Telia shop is also studied by taking interviews with Telia customer representative office (CRO) and Telia top management. Furthermore from theoretical perspective the research has been conducted through current literatures such as customer support service, relationship marketing, dominant logic, customer loyalty, complaining behavior and trigger model. Approximately all of the literatures are specify from customer viewpoint business processes intended for long lasting relationship. We have sufficient information concerning that how to get better and stand long lasting relationship with the customers in future. For the fruitful outcome we conducted this research by exploratory research method and also conducted interview with the help of open ended questionnaire and our target group was TeliasSonera Top management in Stockholm, manager of TeliaSonera shop in Karlstad city and also from 12 students of Karlstad University. The reason behind this was to know the role of TeliaSonera towards customer-support service as well as their customer experience and perception. Finally in the end we come up with the conclusion by the help of gathering qualitative information that the effective customer support-service can lead to long lasting relationship among customers and telecom sectors. Furthermore we also came to know in the end that superior quality customer support service assist to create more customers loyalty. That means customer-support service play one of the significant role between telecommunication service provider and customers. / LET-Project

No description available.

Background: Customer Relationship Management is a relatively new concept in the area of management.CRM is not an easy process; it is strategic approach that is concerned to create shareholder value through developing long-term relationship with key customers and customer segments. CRM is an integrated cross-functional approach which needs to combine various parts/ components inside the company in order for the CRM to function properly Purpose &amp; Research Questions: The purpose of this thesis is to contribute towards a better understanding of CRM implementation. With the research question: ―How can the key components (people, process and technology) measure Customer Relationship Management? Methodology: This is a qualitative study, with a deductive approach. Case study was conducted inside the organization AGA GAS AB. Conclusion: As the aim of this study was to contribute towards a better understanding of CRM implementation, therefore, it requires CRM to be evaluated. The CRM components should be investigated inside an organization and recognize if they have a good integration and cooperation amongst one another. This can be viewed by taking use of an interview guide that also incorporates the topics of Balance Scorecard.

No description available.

This quantitative study examined the relation between jealousy, self-esteem, gender and relationship status. Data was collected at Växjö University in the autumn of 2009, with two predesigned questionnaires. From the questionnaire Tennessee Self-Concept Scale created by Roid and Fitts (1988) that measures self-worth, the part Physical self was used to measure self-esteem. Jealousy was measured with the Questionnaire on the Affective Relationships designed by Marazziti et al., (2003). 188 male and female students participated of which 169 were used. A significant correlation was found between jealousy and self-esteem, where low self-esteem correlated with higher jealousy. The study rejected the existence of gender differences on jealousy. There was no evidence that individuals who date are more jealous than individuals in a relationship. The result did however showed a significant relation between jealousy and relationship status, where singles were more jealous than individuals in a relationship.

Abstract The aim of this study is to examine the relationship between customers and the telecommunication service provider regarding customer support service. The authors focus on customers support service as a tool of enhancing relationship between customers and telecommunication service provider and to come up with a “best practice” for the customer-support service in the telecom industry. The research has been conducted with recent relevant literature from academic viewpoint such as the relationship marketing, customer loyalty, customer dominant logic, customer support service and triggering factors for switching. After reviewing all of literatures authors have adequate knowledge how to enhance and sustain long term relationship with customers. Nearly every literature stipulates from customers perspective business operations for long term relationship. To accomplish research aim, authors conducted with an explorative research approach and with the help of a designed descriptive questionnaire which consist of seventeen close-ended and open-ended questions. The target group was sixteen master level students of Karlstad University who belong to nine different countries. From the interview, authors try to explore respondents’ experiences and acceptation from customer support service. Authors reached at the conclusion on the basis of collected qualitative information that the effective customer support service plays a vital role for enhancing the relationship between customers and telecom service providers. It is also evident throughout the research that the customer support service is the key link between the customer and the telecommunication service provider. / TeliaSonera