Stanovení hodnotové výhody pro zákazníka, SWOT analýza a Porterova analýza pěti konkurečnčních sil jako podklad pro tvorbu cílů a měřítek s využitím přístupu Balanced Scorecards.

There is a movement in government toward more accountability and higher performance in the delivery of services. Well-managed and documented results are vital to transparency and enhanced decision-making ability for managers. Performance management and measurement is becoming a bigger part of the dialogue in the public sector, even though it has been present for decades in the private sector. One tool that is being adopted by public sector organizations is scorecards or balanced scorecards for performance measurement or management frameworks. Increasingly these tools are being used to satisfy the public’s and legislature’s desire for more accountability among the public sector in service delivery with public funds. These tools can fill the gap between simple budgetary or financial reporting to including more diverse non-financial indicators of performance. They can also provide a framework for better performance management and decision-making ability in addition to reporting on performance measures. This report provides an overview of scorecards and introduces concepts for the public sector that may bridge the gap between simple reporting and incorporating a scorecard for management purposes. It also suggests some non-standard techniques to utilizing cutting edge approaches to enhance the usability of scorecards as a more dynamic reporting and management tool. / text

"Realizing corporate vision through balanced scorecards" Date: May 28, 2015 Level: Bachelor thesis in Business Administration, 15 ECTS Institution: School of Business, Society and Engineering, Mälardalen University Authors: Roman Alam Olof Hällman July 2, 1987 May 11, 1989 Title: Realizing corporate vision through balanced scorecards Supervisor: Magnus Hoppe Keywords: Balanced scorecards, corporate vision, key performance indicators, performance measurement, strategy. Research question: Why are balanced scorecards implemented and how are they adapted and developed? Purpose: The purpose of this thesis is to describe what reasons companies claim for implementing balanced scorecards and how these companies adapt and develop the scorecards. Method: To conduct a qualitative research, a literature review, a case study and interviews were carried out to draw the conclusions of the thesis. Conclusion: The study identified industry-, business- and organization-specific adaptations of the balanced scorecard as a performance measurement tool to link strategy and corporate vision to future decisions and actions.

Thesis (Master of Management Accounting)--Cape Peninsula University of Technology, 2019 / This study investigates the extent to which manufacturing small and medium enterprises use management accounting tools (MATs) to improve their business performance. The study was based on two MATs, namely budgeting tools and the strategic management tool (SMT), such as the balanced scorecard (BSC), which are considered critical for the sustainability of SMEs. The study was positioned within a quantitative research approach and data was collected from 82 respondents by means of a questionnaire consisting of closed-ended questions. The collected data was analysed using SPSS (version 25.0) software and presented in the form of tables, frequencies and figures, such as bar and pie charts, in order to understand the trends. The findings revealed that of the two MATs, only a few respondents used the BSC while the majority of respondents used budgeting tools. The results also indicate that certain respondents mostly used MATs, such as the BSC and budgeting tools, for improving their business performance. The BSC was perceived to be the most effective MAT, while the budgeting tools were rated second. This study suggests that some training programmes could be developed for use within the various sector education and training authorities (SETAs) which will assist in educating the SMEs‟ decision-makers on the importance of implementing MATs

This Master’s Thesis Focuses on Problematics of Business Process Management in Manufacturing and Trading Company Utilizing Software Products. The Result of the Thesis Is a Design of Changes related to Management of the Current Processes and Selection of Enterprise Information System to Support Managerial Decisions on Tactical and Operational Level. Evaluation of Economic Effects of the Investment into the Information System is a Part of the Designs.

In the early 1990s, Robert Kaplan and David Norton introduced and developed a new performance measurement and management system called the balanced scorecard (BSC). Most studies have found that evaluators tend to ignore or are not willing to use nonfinancial measures. This study attempts to examine whether the explicit linkage between the evaluator's BSC and the subordinate's BSC makes the evaluators use nonfinancial measures in performance evaluation. This study used an experimental design where subjects were asked to evaluate two managers' performance under explicit linkage versus nonexplicit linkage conditions. The difference between performance evaluation scores of the two managers under the two linkage conditions captures the influence of explicit linkage between BSCs on performance evaluation. I used regression analyses to test my hypothesis. The results of the regression analyses support my hypothesis. This study attempts to explore one possible reason for evaluators' not using nonfinancial measures much in performance evaluation. It is the first one that studies the influence of the linkage between the BSCs on performance evaluation.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Este trabalho pretende verificar o alinhamento entre os indicadores de inovação utilizados pelos métodos Scorecard de mensuração dos ativos intangíveis e pelas agências governamentais nacionais e internacionais com aqueles utilizados pelos fundos de capital de risco na cidade do Rio de Janeiro, para investimento em empresas spin-offs acadêmicas incubadas. A metodologia constou de uma revisão bibliográfica sobre os métodos de mensuração e valoração dos ativos intangíveis, indicadores de inovação propostos por agências governamentais nacionais e internacionais e fundos de capital de risco que atuam na cidade do Rio de Janeiro. Além de serem aplicados questionários nas empresas de fundos de capital de risco desta cidade. Foram levantados diversos métodos Scorecards na literatura com seus indicadores, além dos indicadores de inovação de agências governamentais nacionais e internacionais. Adicionando-se a isso, identificou-se o foco de investimento, o processo de seleção, o método utilizado de avaliação de oportunidades de investimento e indicadores relevantes para as empresas de capital de risco da cidade do Rio de Janeiro. Observou-se que os ativos intangíveis, entre eles os de inovação, não são avaliados individualmente. A informação obtida com as empresas que receberão investimentos dessas empresas de capital de risco é utilizada para se entender a origem dos fluxos de caixa projetados e os principais fatores de risco. E esses dados aplicados ao método do fluxo de caixa descontado permitem que se estime o valor da empresa. Pela vasta experiência dos gestores dos fundos de capital de risco com micro e pequenas empresas inovadoras, espera-se que o estudo das práticas deste segmento traga importantes reflexões para as discussões relativas aos ativos intangíveis e a inovação. / This work aims to verify the alignment between innovation indicators used by Scorecard methods of measuring intangible assets, and by national and international government agencies with those used by venture capital funds in the city of Rio de Janeiro, for investment in incubated academic spin-offs. The methodology consisted of a literature review on the methods of measurement and valuation of intangible assets, innovation indicators proposed by national and international government agencies and venture capital funds that operate in the city of Rio de Janeiro. In addition to being applied questionnaires in venture capital companies in this city. Many Scorecards methods have been raised in the literature with their indicators, beyond the innovation indicators of national and international government agencies. Adding to this, it identified the focus of investment, the selection process, the method used for evaluating investment opportunities and relevant indicators for companies of venture capital in the city of Rio de Janeiro. Final It was observed that intangible assets, including those of innovation, are not evaluated individually. Information obtained from the companies that receive investments of these venture capital companies is used to understand the origin of the projected cash flows and the main risk factors. And these data applied to the discounted cash flow method allows them to estimate the value of the company. For the vast experience of the fund managers of risk capital with innovative micro and small enterprises, it is expected that the study of the practices of this segment brings important insights to discussions relating to intangible assets and innovation.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Este trabalho pretende verificar o alinhamento entre os indicadores de inovação utilizados pelos métodos Scorecard de mensuração dos ativos intangíveis e pelas agências governamentais nacionais e internacionais com aqueles utilizados pelos fundos de capital de risco na cidade do Rio de Janeiro, para investimento em empresas spin-offs acadêmicas incubadas. A metodologia constou de uma revisão bibliográfica sobre os métodos de mensuração e valoração dos ativos intangíveis, indicadores de inovação propostos por agências governamentais nacionais e internacionais e fundos de capital de risco que atuam na cidade do Rio de Janeiro. Além de serem aplicados questionários nas empresas de fundos de capital de risco desta cidade. Foram levantados diversos métodos Scorecards na literatura com seus indicadores, além dos indicadores de inovação de agências governamentais nacionais e internacionais. Adicionando-se a isso, identificou-se o foco de investimento, o processo de seleção, o método utilizado de avaliação de oportunidades de investimento e indicadores relevantes para as empresas de capital de risco da cidade do Rio de Janeiro. Observou-se que os ativos intangíveis, entre eles os de inovação, não são avaliados individualmente. A informação obtida com as empresas que receberão investimentos dessas empresas de capital de risco é utilizada para se entender a origem dos fluxos de caixa projetados e os principais fatores de risco. E esses dados aplicados ao método do fluxo de caixa descontado permitem que se estime o valor da empresa. Pela vasta experiência dos gestores dos fundos de capital de risco com micro e pequenas empresas inovadoras, espera-se que o estudo das práticas deste segmento traga importantes reflexões para as discussões relativas aos ativos intangíveis e a inovação. / This work aims to verify the alignment between innovation indicators used by Scorecard methods of measuring intangible assets, and by national and international government agencies with those used by venture capital funds in the city of Rio de Janeiro, for investment in incubated academic spin-offs. The methodology consisted of a literature review on the methods of measurement and valuation of intangible assets, innovation indicators proposed by national and international government agencies and venture capital funds that operate in the city of Rio de Janeiro. In addition to being applied questionnaires in venture capital companies in this city. Many Scorecards methods have been raised in the literature with their indicators, beyond the innovation indicators of national and international government agencies. Adding to this, it identified the focus of investment, the selection process, the method used for evaluating investment opportunities and relevant indicators for companies of venture capital in the city of Rio de Janeiro. Final It was observed that intangible assets, including those of innovation, are not evaluated individually. Information obtained from the companies that receive investments of these venture capital companies is used to understand the origin of the projected cash flows and the main risk factors. And these data applied to the discounted cash flow method allows them to estimate the value of the company. For the vast experience of the fund managers of risk capital with innovative micro and small enterprises, it is expected that the study of the practices of this segment brings important insights to discussions relating to intangible assets and innovation.

The master thesis deals with the issue of evaluation of efficiency and data collection of lines in production, using the APROL program from B\&R automation. The aim of this work is to create a program completed requirement, which is going to be compared with already implemented projects of the company and will serve to create a company standard. The first part is devoted to the description of the theory of this issue and used software. The second part describes the solution of the line simulator and the whole concept of collection and evaluation.

This thesis deals with a company performance management method in compliance with the key performance indicators. It addresses the KPIs' characteristics as well as the design process of the indices and their implementation procedures. It does not only rest with a description of the method itself but it also focuses on the related areas of the research such as managers' approach towards the corporate performance management or the business intelligence discipline. The theoretical part of the thesis focuses on building the model that makes it possible to design the KPIs with an emphasis on a successful delivery of the entire project. The methodology is based on a selection of the right indicators and application of the implementation techniques leading to a successful completion of the project. A special attention is dedicated to the CPM concept as a basic principal from which the key indicators derive. The practical part addresses the respective design of the KPIs. First of all, the KPIs are suggested to a banking institution. Afterwards, these indicators are confronted with the model drawn up in the theoretical part. The indicators are assessed consequently. The main contribution of this thesis is a development of a model that can serve as a guide for a proper KPIs design in a company and can add to a successful completion of the indicators' implementation. The findings of the research conducted for the purpose of this thesis could be put to use by the corporate managers who are interested in approaching the performance management methods also assessed in this dissertation.