Forced by the atrocities of war from their native country, Bosnian families came to United States seeking refuge and a new life. Immigrating to a new country, however, involves the process of acculturation which can dilute many native practices. Like many refugees that immigrated, Bosnians sought to adapt to the American way of life, while keeping their traditional ethnic customs, practices, and religion (Val & Iain-Walker, 2003). Many Bosnian refugee parents worked to keep the Bosnian practices prevalent in their first and second generation Bosnian American children. By doing so, Bosnian parents imbedded into their children the original customs, practices, and traditions of the Bosnian culture. Moreover, they raised their children to have great pride in their native country. Part of keeping the native culture alive, as an adult child of a refugee, involved marrying someone of the same ethnic and religious background (Inman, Howard, Beaumont, &Walker, 2007). Using Communication Acculturation Theory, this study examined the relationship between the degree of acculturation of Bosnian refugees in the United States and their preference and stress level in relational partner selection taking into consideration parental pressure and ethnic group community expectations. Results from this study find that acculturation is negatively correlated with the preference for a Bosnian mate but only the amount of interpersonal intimate communication the Bosnian members has with Bosnians and non-Bosnians is indicative of any mate selection stress experienced. Further, ethnic group community expectations and parental pressure are positively correlated with preference for a Bosnian mate, but only the expectations of the ethnic group and not pressure from parents was correlated with any stress the individual feels to find a Bosnian mate.

This study examined advice interactions following infidelity. Participants (N = 213) completed a survey concerning an instance on infidelity and a subsequent advice interaction. Injured party perceptions of advice interactions were measured by examining advice messages, perceived face threat, and perceived face support, in addition to perceived effectiveness of the advice message. Results from this study showed no significant differences in perceived face threat, perceived face support, or advice effectiveness between different advice messages. Results also indicated both positive and negative face threat as negative predictors of advice effectiveness. While negative face support was a positive predictor of advice effectiveness, positive face support was a negative predictor. When controlling for relational closeness, negative face support was the only significant predictor of advice effectiveness.

This research examined the language used by higher education development professionals, specifically similar and dissimilar tropes and how they shape the perception of those development professionals. By studying these linguistic devices, insight is provided into this particular occupation and the effects these devices have on perceptions and interpretation. The findings in this study could help to produce more skilled communicators in the field and could be used as a framework to study other professional positions. Semi-structured interviews were conducted to gather data from twelve participants, and the data was then analyzed through thematic analysis. Findings revealed the types of metaphors used by higher education fundraisers and if and how they shaped their perceptions of the profession. Findings also showed what contradictions, paradoxes, and ironies are found in the field and if and how they shaped perceptions of the profession. This study applies theoretical aspects of organizational communication to the field of higher education development presenting new data. This study also provides practical implications for those currently in the field to consider.

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The present study utilizes the relational turbulence model (RTM) to illuminate stepparent experiences of relational uncertainty and partner interference within the context of the stepparent-biological parent marriage. In-depth, semi-structured interviews with 6 stepparents revealed four primary themes pertaining to how stepparents experienced relational uncertainty: (a) enactment of parenting, (b) competing expectations, (c) shifts in attitude and behavior by spouse, and (d) differences between marriage partners. Interference from partners was experienced by stepparents in relation to the enactment of parenting and the maintaining of the marriage as an intimate relationship.

Attentiveness, a variable of communication, primarily serves a stylistic function in the communicative process by providing behavioral evidence that an individual is actively involved in message reception. Past research suggests that while both verbal and nonverbal behaviors signal attentiveness, nonverbal cues are more closely associated with this construct. Among the many nonverbal behaviors of individuals in interactions, postural positions have been deemed highly indicative of attentiveness. At present however, most of the empirical evidence attesting to this notion has been established through the use of self-report measures. As a result of the felt need by this author to improve upon the methodology used in substantiating the construct of attentiveness, this investigation was conducted in order to apply a multiplicity of methods to testing this relatively new construct. This research is believed to be significant as it adds to the existing knowledge on the communication process in general and assists in theory-building a construct to which considerable attention of late has been given by communication theorists.

This study examines opening and closing segments in instant messaging (IM) and demonstrates how openings and closings differ between oral conversation and instant messaging as well as the factors that account for the difference. Many researchers have discussed the differences and similarities between spoken and written languages. Tannen (1980) claims that spoken and written languages are not distinct categories and there is a continuum between them. She also holds that interpersonal involvement is one of the factors that determine if a particular communication is closer to spoken communication or written communication. I will analyze IM, which is best thought of as a communication mode that resides in the middle of the continuum between spoken and written language. Beißwenger (2008) studied the turn-taking of IM and argued that contributions to instant message dialogues are achieved as individual tasks rather than through interactions between participants. He holds that the nature of the individual tasks provides the most important characteristic which distinguishes IM from oral conversation. Closings in IM were studied by Raclaw (2008), who found two patterns of closing: one is an expanded archetype closing which is similar to oral conversation, and the other is a partially automated closing which is totally different from oral conversation because an automated message terminates the conversation. He did not discuss the characteristics underlying the two patterns of closing in instant messaging. I reanalyzed the argument by Raclaw utilizing a segment of instant messaging from my data, and discovered that what characterize the two patterns of closing in instant messaging are the nature of interpersonal involvement and the nature of the individual tasks. These reflect the characteristics of spoken and written communication respectively. In this study it was found that characteristics of IM communication fluctuate between spoken and written communication. Instant messaging resides in the middle of the spoken and written continuum, but whether it exhibits characteristics of spoken or written communications can vary depending on the way participants contribute to the conversation.

This was an exploratory case study which focused on international students' experiences in higher education. In particular, this study investigated the efficacy of uncertainty reduction theory in communication classrooms. The research asked four exploratory questions: (a) What are the students’ perceptions of the teacher/student relationship? (b) Do international students experience uncertainty in communication classrooms? (c) If uncertainty is experienced, what is its source(s)? (d) If uncertainty is experienced, do students seek to reduce it, and if so, how? A phenomenological perspective was utilized in this study as the organizing, theoretical framework. Relevant literature on uncertainty reduction theory was reviewed as well as literature specific to international education, the communication classroom, the role of the teacher, and teacher self-disclosure. Focus group interviews, individual interviews, and member checks were conducted with international students who had taken communication classes at Portland State University in the 1998-1999 academic year. Using a set of analytic measures, 21 initial categories were identified and subsequently collapsed into 4 key categories: international education, teacher/student relationship, uncertainty in the communication classroom, and approaches to managing uncertainty. Based on analyses of the data, this study revealed findings significant to understandings of both international education and uncertainty reduction theory. First, a model of classes within international education was derived from the data and served to deepen understandings of international education, in particular the international students’ perceptions of classes across countries. Second, this research tested the extant claims of uncertainty reduction theory and raised questions regarding its conceptualization. The data revealed that the students' definitions of uncertainty and uncertainty reduction differed from those previously postulated, resulting in the formulation of new definitions. Also, context was found to strongly influence students' experiences of uncertainty; the context of the classroom not only determined the sources of uncertainty, but also influenced how uncertainties were coped with when they were not reduced. These alternative understandings of uncertainty reduction theory are significant as they could aid in further research that explores the theory’s extant claims.

Patient dissatisfaction with the physician/patient relationship and medical care is well documented in both the lay press and the medical literature. This problem appears to stem from communication between physician and patient and is drawing increased attention from the communication discipline. Research conducted in interpersonal communication satisfaction theory provides a basis for this study of patient satisfaction with physician/patient communication and its relationship to the perceived quality of medical care. This paper reports two sets of interviews with a total of 108 respondents on the topic of physician/patient communication which resulted in the identification of nine salient issues which appeared to contribute strongly to patient communication satisfaction. These issues are explained in terms of three areas of communication theory: control, empathy and confirmation.

This thesis is an attempt to construct a perspective of the acculturation of immigrants drawing on certain communication- based phenomenological assumptions. From these phenomenological assumptions a Framework of Acculturation is constructed as a guide through which to examine the acculturation process. The Framework of Acculturation is then applied to the particular group of Scottish immigrants who live in the Northwest of the United States.