This thesis examines the role of management with regard to reducing and preventing workplace incivility through a care-focused and conflict transformation theory lens. The discussion on workplace incivility is expanded through an exploration of two theories: care-focused theory and conflict transformation theory. These theories are integrated into one theoretical framework, The Care-Centered Moral Imagination Framework (CMIF), which is applied to current literature recommendations on reduction and prevention of workplace incivility. The current literature recommendations were summarized through an ethnographic content analysis on existing academic studies conducted on workplace incivility. The result is a précis of current themes in the literature with regard to managing workplace incivility followed by a discussion of missing elements of management as determined through the application of the CMIF. These elements were rolled into ten valuable actions: care ethic, humility, pragmatism, treasure relations, embracing change and diversity, relationship building, dialogue, engagement, understanding and reflect and critique, that were recommended for managers to adopt and model in the workplace. The actions are suggested strategies for managers to use in the workplace when engaging with workplace incivility. I discuss suggestions and implications of the research in the concluding remarks. / Graduate / 0617 / 0344 / 0534 / lynn_86@msn.com

Den här studien handlar om att lyfta och se på inkludering som fenomen i förskolans utomhusmiljö. Detta genom att se på vad pedagogerna beskriver kring hur fenomenet kommer till uttryck. Syftet är att fånga pedagogernas uppfattning kring vilka faktorer som samverkar för att inkludering ska komma till uttryck genom autoetnografisk metod.  Detta genom att se på vad de beskriver och hur de implementerar inkludering i förskolans utomhusmiljö. Resultatet visar att många faktorer tillsammans påverkar hur fenomenet inkludering framträder. I studien beskrivs faktorerna som framkommit och teman de härleder till. Studien visar att inkludering som fenomen landar i att var och en som är deltagare i den utomhusmiljö de befinner sig i, måste lära sig finnas i den unika situationen. Därigenom sker implementering av inkludering.  Finnas, handlar om att ta vara på varje barns unika upplevelse. Inkludering kan inte existera utan något som ger det en mening. Pedagogerna påverkas av förskolans utomhusmiljö och de objekt som finns tillgängligt, vilket speglas i deras synsätt. Pedagogerna belyser inkludering, utefter den diskurs de befinner sig i. Vi blir där vi är. / This study is about raising and looking at inclusion as a phenomenon in the preschool's outdoor environment. This is done by looking at what the educators describe about how the phenomenon is expressed. The purpose is to capture the educators' perception of factors that work together for inclusion to be expressed through autoethnographic methods. This by looking at what they describe and how they implant inclusion in the preschool's outdoor environment. The results show that many factors together affect how the phenomenon of inclusion emerges. The study describes the factors that have emerged and the themes they derive from. The study shows that inclusion as a phenomenon lands in that whoever is a participant in the outdoor environment they are in, must learn to exist in the unique situation. This implements inclusion. Existence is about taking advantage of each child's unique experience. Inclusion cannot exist without something that gives it meaning. The educators are affected by the preschool's outdoor environment and the objects that are available, which is reflected in their point of view. The educators shed light on inclusion, according to the discourse they are in. We become where we are.