Cette recherche a pour objectif de modéliser la complexité des projets pour mieux la maîtriser et, ce faisant, mieux les piloter. Elle s’inscrit ainsi dans une perspective managériale de conduite des projets et d’amélioration de leurs performances. Elle est née de constats convergents sur les limites (théoriques et pratiques) du management de projet dans le contexte contemporain. Elle vise plus particulièrement à réintégrer dans ce pilotage les dynamiques sociales constitutives du projet. Avec elles, c’est donc l’irréductible complexité des systèmes sociaux et des activités concrètes qui s’y déploient ou qu’ils servent qui est réintroduite, permettant alors une autre lecture des problèmes et de leur résolution possible. Plutôt que d’en nier l’existence, la variété ou la variabilité, ces dynamiques sociales sont réintroduites dès les phases amont du projet. Cette réintégration dans une approche systémique du projet est soutenue par une approche méthodologique apte à saisir ces dynamiques et à prendre en compte leurs évolutions. On en escompte des possibilités de simulation, donc de travail sur la base de projections dans des futurs possibles plus à même de servir la conduite du projet et sa réussite. / This research is intended to model project complexity, in an effort to better control its occurrence and, subsequently, improve how complexity is handled. This work addresses a dual management objective of project oversight and performance enhancement; it has been formulated from a series of convergent observations on the limitations (both theoretical and practical) of project management within contemporary settings. The research conducted focuses on reinserting into this management context the social dynamics central to project design. With such dynamics, the inherent complexity of social systems, along with the practical activities implemented or engendered by these systems, gets added back in, thus providing another perspective on the problems raised and their eventual resolution. Rather than denying their existence, variations or variability, social dynamics are reintroduced as of the project's early planning stages. This reintegration step played out in a systemic project approach is bolstered by a methodological approach capable of tracking dynamics and incorporating their evolution. Simulation possibilities also enter into play, offering perspective based on future scenario projections that benefit project management and the chances of project success.

No description available.

Although information systems have had a great impact on environmental information, they can still influence how the environment is protected through the use of new technology. In this study, it was revealed that while the majority of people, including citizens, environmental experts and related civil servants are active and collaborate in this domain, they are still concerned about it. While information is found to be a key player, it is necessary to find a system that can lead it from the source to the proper destination. Consequently this study investigates how environmental information can be shared and more easily accessed. Different actors in the system create the opportunity to have more holistic view of the problem at hand. Soft systems methodology inspires me to draw requirements of different groups of actors, represent diverse conceptual models of their desired system and eventually examine a proposed information system. The study characterises a framework for employing Web 2.0 technology to facilitate the collaboration and coordination of environmental information with the goal of protecting the environment.

京都大学 / 新制・課程博士 / 博士(農学) / 甲第23962号 / 農博第2511号 / 新制||農||1092(附属図書館) / 学位論文||R4||N5397(農学部図書室) / 京都大学大学院農学研究科地域環境科学専攻 / (主査)教授 星野 敏, 教授 藤原 正幸, 教授 秋津 元輝 / 学位規則第4条第1項該当 / Doctor of Agricultural Science / Kyoto University / DGAM

Indicações Geográficas (IG) são institutos da propriedade intelectual aplicáveis a bens e serviços que se caracterizam pelo local de onde são originados (coletados, produzidos ou fabricados), envolvendo questões ambientais, históricas e socioculturais particulares. Segundo a normatização brasileira, podem ser de dois tipos: indicações de procedência (IP) ou denominações de origem (DO). Às IGs são atribuídas diversas vantagens entre as quais destacam-se seu uso co0mo instrumento de proteção legal (do produtor e do consumidor); como instrumento mercadológico de diferenciação e incremento de valor ao produto registrado e a produtos relacionados; como mecanismo de preservação (do patrimônio natural, cultural e histórico, tangível e intangível); e como mecanismo de desenvolvimento social e econômico. Nesse último sentido, o desenvolvimento do Turismo aparece muitas vezes como atividade emergente. A essa atividade é atribuída capacidade de amplificação de questões tais como a geração de emprego e renda e permanência da população no meio rural; de reforço à indicação geográfica; ou ainda como desencadeador do interesse pela obtenção da IG. As indicações geográficas são colocadas como políticas públicas de proteção intelectual que visam o desenvolvimento sustentável, mas há que se considerar as complexas relações e pluralidade de atores existentes nos sistemas territoriais decorrentes de sua propositura. Assim sendo, o presente trabalho se propôs a analisar o sistema territorial conformado pela implementação de uma indicação geográfica. A proposta se realizou por meio do estudo de caso de uma região que possui indicação de procedência de queijo (Região do Serro, em Minas Gerais) com uma abordagem sistêmica embasada na soft system methodology (SSM). Tal metodologia se mostrou a mais indicada para compreensão de sistemas complexos dotados de diversos atores e inter-relações, como o objeto em tela. O esforço de pesquisa pode ser considerado exploratório-descritivo de viés quanti-qualitativo. A coleta de dados envolveu análise documental; observação direta em duas visitas à região; entrevistas (com 14 sujeitos); e questionário (com 103 respostas válidas). A análise se deu preponderantemente por meio de análise de conteúdo e estatística descritiva. Houve o uso dos softwares N-vivo, na análise de conteúdo e triangulação de dados, e Visio, na construção de figura rica. O seu marco teórico principal é o de Políticas Públicas e Desenvolvimento Territorial, mas a proposta se faz transdisciplinar na medida em que engloba também questões de Direito, Turismo, entre outras. O sistema territorial conformado pela implementação do registro de IG é particular a cada caso. O do Serro se caracterizou pela participação de instancias locais, regionais, federais e internacionais. Os resultados obtidos indicam que o registro de indicação de procedência, por si só, não gera todos os aspectos do desenvolvimento territorial preconizados pela proposta de IGs. Há, entretanto, alguns elementos do desenvolvimento territorial que podem ter sido estimulados durante o processo de obtenção do registro. São aspectos do capital: humano, físico-econômico e social. Com relação ao uso turístico, verificou-se atitude favorável a atividades relacionadas ao queijo, bem como a existência de seu consumo durante e após a visita, contudo há desconhecimento quanto à IG. Por fim, percebe-se potencial (tanto para o produto em si, quanto para outros setores tais como o turismo) ante a eminente implementação do uso do registro já obtido. / Geographical indications (GI) are intellectual property institutions applicable to assets and services characterized by their place of origin (gathered, produced, or manufactured) and involve specific environmental, historical and socio-cultural issues. According to the Brazilian regulations, they are divided into two types: indication of origin and designation of origin. Several advantages are attributed to the GIs such as their use as a tool for legal protection (for both producer and consumer), as market tool for differentiation and unlocking value of registered and related products, as a mechanism of preservation (of natural, cultural and historical assets, both tangible and intangible), and as mechanism of social and economic development. In the latter meaning, the development of Tourism often figures as an emerging activity, to which is attributed the capability of intensifying issues such as generation of jobs and income, and the permanence of the rural population, the capability of reinforcing the geographical indications, or as factor to foster the interest in obtaining the GI. The geographical indications are set as public policies of intellectual protection aimed at sustainable development; however, it is important to consider the complex relations and variety of players existing in the territorial system resulting from their proposition. In this manner, the present work seeks to analyze the territorial system formed by the implementation of a geographical indication. The proposed research is to be fulfilled by means of the case study of a region with a cheese indication of origin (Serro, Minas Gerais), with a systemic, soft system methodology-based approach. This methodology proved the most indicated to understand complex systems which present multi-players and inter-relations, such as the object in perspective. These are exploratory-descriptive, quantitative and qualitative-biased research efforts. Data gathering involved document analysis, direct observation during visits to the studied region, interview (with 14 subjects), and questionnaire (that obtained 103 valid responses). The analysis was predominantly done by means of content analysis and descriptive statistics. The N-Vivo software was used in the content analysis and data triangulation, and the Visio software was used in the rich figure construction. Its main theoretical background is Public Policies and Territorial Development, although the proposal is interdisciplinary since it also includes subjects regarding Law and Tourism, among other. The territorial system formed by the implementation of a geographical indication is particular to each case. The one of Serro is characterized by the participation of local, regional, federal and international instances. The obtained results indicate that the registration of indication of origin on its own it is not enough to generate all the aspects of territorial development attributed to the GIs\' proposal. There are some elements of the territorial development that might have been stimulated by the registration process. They refer to aspects of human, economic and social capitals. Concerning touristic use of the GI, we found favorable attitude to activities related to cheese, also the existence of consumption, during and after the visit, although there is a lack of knowledge about the GI. Moreover potential (to the product and to other sectors as Tourism) is perceived in the present context of seeking for use of the registry obtained

Indicações Geográficas (IG) são institutos da propriedade intelectual aplicáveis a bens e serviços que se caracterizam pelo local de onde são originados (coletados, produzidos ou fabricados), envolvendo questões ambientais, históricas e socioculturais particulares. Segundo a normatização brasileira, podem ser de dois tipos: indicações de procedência (IP) ou denominações de origem (DO). Às IGs são atribuídas diversas vantagens entre as quais destacam-se seu uso co0mo instrumento de proteção legal (do produtor e do consumidor); como instrumento mercadológico de diferenciação e incremento de valor ao produto registrado e a produtos relacionados; como mecanismo de preservação (do patrimônio natural, cultural e histórico, tangível e intangível); e como mecanismo de desenvolvimento social e econômico. Nesse último sentido, o desenvolvimento do Turismo aparece muitas vezes como atividade emergente. A essa atividade é atribuída capacidade de amplificação de questões tais como a geração de emprego e renda e permanência da população no meio rural; de reforço à indicação geográfica; ou ainda como desencadeador do interesse pela obtenção da IG. As indicações geográficas são colocadas como políticas públicas de proteção intelectual que visam o desenvolvimento sustentável, mas há que se considerar as complexas relações e pluralidade de atores existentes nos sistemas territoriais decorrentes de sua propositura. Assim sendo, o presente trabalho se propôs a analisar o sistema territorial conformado pela implementação de uma indicação geográfica. A proposta se realizou por meio do estudo de caso de uma região que possui indicação de procedência de queijo (Região do Serro, em Minas Gerais) com uma abordagem sistêmica embasada na soft system methodology (SSM). Tal metodologia se mostrou a mais indicada para compreensão de sistemas complexos dotados de diversos atores e inter-relações, como o objeto em tela. O esforço de pesquisa pode ser considerado exploratório-descritivo de viés quanti-qualitativo. A coleta de dados envolveu análise documental; observação direta em duas visitas à região; entrevistas (com 14 sujeitos); e questionário (com 103 respostas válidas). A análise se deu preponderantemente por meio de análise de conteúdo e estatística descritiva. Houve o uso dos softwares N-vivo, na análise de conteúdo e triangulação de dados, e Visio, na construção de figura rica. O seu marco teórico principal é o de Políticas Públicas e Desenvolvimento Territorial, mas a proposta se faz transdisciplinar na medida em que engloba também questões de Direito, Turismo, entre outras. O sistema territorial conformado pela implementação do registro de IG é particular a cada caso. O do Serro se caracterizou pela participação de instancias locais, regionais, federais e internacionais. Os resultados obtidos indicam que o registro de indicação de procedência, por si só, não gera todos os aspectos do desenvolvimento territorial preconizados pela proposta de IGs. Há, entretanto, alguns elementos do desenvolvimento territorial que podem ter sido estimulados durante o processo de obtenção do registro. São aspectos do capital: humano, físico-econômico e social. Com relação ao uso turístico, verificou-se atitude favorável a atividades relacionadas ao queijo, bem como a existência de seu consumo durante e após a visita, contudo há desconhecimento quanto à IG. Por fim, percebe-se potencial (tanto para o produto em si, quanto para outros setores tais como o turismo) ante a eminente implementação do uso do registro já obtido. / Geographical indications (GI) are intellectual property institutions applicable to assets and services characterized by their place of origin (gathered, produced, or manufactured) and involve specific environmental, historical and socio-cultural issues. According to the Brazilian regulations, they are divided into two types: indication of origin and designation of origin. Several advantages are attributed to the GIs such as their use as a tool for legal protection (for both producer and consumer), as market tool for differentiation and unlocking value of registered and related products, as a mechanism of preservation (of natural, cultural and historical assets, both tangible and intangible), and as mechanism of social and economic development. In the latter meaning, the development of Tourism often figures as an emerging activity, to which is attributed the capability of intensifying issues such as generation of jobs and income, and the permanence of the rural population, the capability of reinforcing the geographical indications, or as factor to foster the interest in obtaining the GI. The geographical indications are set as public policies of intellectual protection aimed at sustainable development; however, it is important to consider the complex relations and variety of players existing in the territorial system resulting from their proposition. In this manner, the present work seeks to analyze the territorial system formed by the implementation of a geographical indication. The proposed research is to be fulfilled by means of the case study of a region with a cheese indication of origin (Serro, Minas Gerais), with a systemic, soft system methodology-based approach. This methodology proved the most indicated to understand complex systems which present multi-players and inter-relations, such as the object in perspective. These are exploratory-descriptive, quantitative and qualitative-biased research efforts. Data gathering involved document analysis, direct observation during visits to the studied region, interview (with 14 subjects), and questionnaire (that obtained 103 valid responses). The analysis was predominantly done by means of content analysis and descriptive statistics. The N-Vivo software was used in the content analysis and data triangulation, and the Visio software was used in the rich figure construction. Its main theoretical background is Public Policies and Territorial Development, although the proposal is interdisciplinary since it also includes subjects regarding Law and Tourism, among other. The territorial system formed by the implementation of a geographical indication is particular to each case. The one of Serro is characterized by the participation of local, regional, federal and international instances. The obtained results indicate that the registration of indication of origin on its own it is not enough to generate all the aspects of territorial development attributed to the GIs\' proposal. There are some elements of the territorial development that might have been stimulated by the registration process. They refer to aspects of human, economic and social capitals. Concerning touristic use of the GI, we found favorable attitude to activities related to cheese, also the existence of consumption, during and after the visit, although there is a lack of knowledge about the GI. Moreover potential (to the product and to other sectors as Tourism) is perceived in the present context of seeking for use of the registry obtained

The human factor constitutes a major element in the interaction with computers and computer systems. Responding to cognitive, social and organisational issues, the user of a system becomes an important part in system design, which earlier was paid very little attention to. These are the basics in the field of Human Computer Interaction (HCI) developed in order to enhance computer system usability. The theoretical framework applied our thesis is thus based on the principles of Human Computer Interaction. This thesis includes a case study at the e-commerce project at the County Council of Blekinge. We have chosen to focus on system development, technical and organisational approach within the e-commerce project. Our research is based on project documentation, literature and interviews with users of the system. The conclusion of our thesis shows that system usability is achieved within the system development and organisational approach. Within the technical approach verification of system usability cannot be made. / Den mänskliga faktorn utgör ett viktigt element vid interaktionen mellan datorer och datorsystem. Sett utifrån ett kognitivt, socialt och organisatoriskt perspektiv utgör användarna därför en mycket viktig del av system design, vilket tidigare inte alltid uppmärksammats. Detta är grunden i Human Computer Interaction HCI, en vetenskap som har vuxit fram för att förbättra system användarvänlighet. I vår rapport har vi baserat vårt teoretiska ramverk på principer från HCI. Vår uppsats inkluderar en fallstudie av ett e-handelsprojekt som drivs av Landstinget Blekinge. Vi har studerat hur man involverat användarna i projektet och systemets implementering från ett systemutvecklings, tekniskt samt organisatoriskt perspektiv. Vår undersökning är baserad på projektdokumentation, litteratur och intervjuer av projektledare samt systemets användare. Vår slutsats visar att man genom projektet uppnått användarvänlighet från ett systemutvecklings samt organisatoriskt perspektiv. Användarvänlighet från ett tekniskt perspektiv kan däremot inte verifieras.

This thesis states the tasks of the analyst: communicating with commercial customer to establish their requirements; reframing those requirements by negotiation in order that programmers can understand it to write the codes efficiently. Soft System Methodology (SSM) is an effective approach to identify the situation of the problem. In my thesis, I will improve a new business – oriented method that is called Process Improvement for Strategic Objectives (PISO) with SSM to make PISO have more efficiency and more quality. My first scientific contribution is to find the relationship between SSM and information system, explore how to adopt Soft System Methodology into a commercial information system analysis. Then I will do detailed research regarding how to improve PISO method with SSM.

Background: The eHealth era has fully arrived and initiatives to increase and improve utilization of ICT in health care organizations are made in Sweden as in many other countries. However, much focus in research take place after implementation, evaluating the effects of these initiatives, and very little focus is regarding why development projects actually result in certain functionality. Also, few are problematizing the concept of what eHealth services are and what their contribution shall be on the health care environment. Aim and Objective: The main aim of this research was to explore and understand different perspectives and assumptions regarding aims in an eHealth service development. Further, the aim was to create an understanding for how these trough social interaction and activity in an actual development project will construct actual functionality. Method: A qualitative research method was chosen and conducted from a social constructivist point of view. A case, consisting of an eHealth service development project in Jonkoping County Council, where used for data collection through observations and interviews with the participants in the project team. To support formulation of research questions and thematization, a research metaphor was developed. Results: The result of this thesis contains several theoretical and empirical based perspectives and assumptions on eHealth services. eHealth services are expected to support efficiency, information security, extensive usage, pushing bigger changes in the health care environment, be a new and exciting way of working, changing the roles of patients and caregivers and creating empowered and motivated patients. Other result show that, even if all participants felt pleased with the project result, it was hard to relate all choices in functionality to their effect on use quality and expected outcome from using them. Implications are made for how soft system aspects should be included in the project process in development of eHealth services for defining and managing use quality and its relation to system quality.

The COVID-19 pandemic wiped off decades of educational gains in the developing world and added 24 million more children to 775 million illiterates in the world. To counteract such a huge predicament, human learning agility comes into action. This human characteristic of knowing what to do when one does not know what to do, invokes the Soft System Methodology (SSM) approach to analyze illiteracy as the worst of all pandemics since it infiltrates into generations. After evaluating different effective teaching methods and utilizing the SSM approach, this paper proposes suitable pedagogies to educate deprived students. It examines Massive Online Open Courseware (MOOC) as a viable solution for K-12 students and compares it with a more robust educational technology model of Intelligent Tutoring System (ITS). Using artificial intelligence, the ITS tailors the instructional content framework and teaching strategies after evaluating students' pre-existing knowledge, learning habits, & styles. The ITS engages the student with the lesson with a two-way dialog while providing customized instruction and immediate feedback. An ITS requires no human intervention and could be a suitable replacement for an inadequately qualified teacher or no teacher. Hence it could be a practical tool in tackling the global literacy catastrophe. A comprehensive literature review followed by a meta-analysis reveals the effectiveness of ITS as a feasible intervention. The major purpose of this study is to define the application of educational pedagogy behind AI-based tutoring and cognitive science in this learner-centered approach.