Ballad Health nurse leaders received little nursing leadership education or competency development before beginning their leadership roles; yet they are crucial to improve quality, safety, cost, patient experience, and team member engagement. Competency development is linked to improved nurse leader confidence, job satisfaction, and retention. Additionally, the organization is experiencing a shortage of prepared internal candidates to fill vacant nurse manager positions. The organization’s Chief Nursing Council (CNC) questioned if a leadership development program could improve new and aspiring nurse managers' leadership competency. The CNC aimed to improve nurse leader competency by implementing and measuring the effectiveness of an evidence-based Nurse Leader Residency Program (NLRP) for new and aspiring nurse leaders. The CNC elected to base the NLRP on the American Organization of Nursing Leadership (AONL) Nurse Learning Domain Framework and Benner’s Novice to Expert Theory. Internal expert instructors addressed all AONL leadership topics during seven weekly in-person education sessions. Instructors provided the curriculum through lectures, group activities, individual activities, case studies, and videos. The residents assessed 105 competencies using the AONL Nurse Leader Competency Assessment Tool before and after program participation. Finally, the residents collaborated with their Chief Nursing Officer to identify a mentor. The resident group improved its overall self-assessed nursing leadership competencies by 50%. Residents’ self-competency improvement ranged between 0.5 - 2.0 on a 5-point scale. Implementing an evidence based NLRP improves new and aspiring nurse leader self-assessed competencies. Nurse leaders need advanced knowledge and competencies to successfully lead in the complex healthcare environment.

In the South Carolina state government, 43.4% of all full-time equivalent employees will be eligible to retire by the mid- to late-2020s. The potential loss of core organizational knowledge may occur as a result of the retirement of seasoned employees. Grounded by the transformational leadership theory, this qualitative case study explored the successful succession strategies of 8 Certified Public Managers (CPMs) in South Carolina state government organizations. Purposeful sampling led to selecting the 8 CPMs who each had more than 11 years of experience managing employees and each directly influenced the programmatic operations for their respective state government organizations. Data were obtained through individual semi-structured interviews and through state government organizational documents. Analysis included using codes to identify similar words and phrases, then recoding to categorize the codes into themes. Data transcriptions, coding, member checking, and methodological triangulation were used to strengthen the credibility of the findings. Thematic analysis identified 3 emergent themes within the data: succession implementation, succession continuity, and succession hindrances. The implications for positive social change include the potential for state government executive leadership to implement a succession program for all South Carolina state government organizations. The positive social change implications may provide standardization and structure for retaining core knowledge that could contribute to continuity, an increased focus on sustainable workforce capital, customer satisfaction, and social responsibility throughout communities in South Carolina.

The military faces unprecedented limitation of resources due to fiscal cuts through all branches of service. The purpose of this qualitative case study was to explore succession planning (SP) strategies used by Air National Guard leaders to retain skilled workers. The target population consisted of 5 leaders of the Washington Air National Guard (ANG) with a minimum of 5 years of experience in the ANG. The five tenured candidates were selected given proven leadership performance, ability to influence the organization, and they provided institutional knowledge and corporate insight of SP efforts spanning nearly a century. Additionally, these leaders had direct first-hand experience with local selective retention process and successful force management practices. The conceptual framework included organizational leadership theory, succession theory, and employee retention. Semistructured interviews were conducted and relevant documents collected. All interpretations from the data were subjected to member checking to ensure trustworthiness of findings. Coding, clustering, and thematic analysis were methods used for data analysis. Prominent ideas and actions taken were coded, common codes were clustered and themes evolved. Based on the methodological triangulation of data, 5 themes surfaced: (a) skills focus verses strategic, (b) informal verses formal SP, (c) individual verses organizational, (d) priority for retention verses recruitment, and (e) limited skill leads to mission gaps. The application of the findings from the study may contribute to social change by inspiring military leadership to adopt more strategic succession planning and ensure business sustainability by changing existing SP from a recruitment-based technique to culture of retention.

abstract: This research seeks to better understand the current state of US healthcare FM industry hiring practices from colleges and universities to identify potential employment barriers into healthcare FM and interventions to help overcome them. Two national surveys were distributed to healthcare facility managers and directors to collect quantifiable information on healthcare organizations, hiring practices from FM academic programs, individual demographics, and opinions of FM college graduates. Designated survey respondents were also contacted for phone interviews. Additionally, a Delphi method was used for this research to draw upon the collective knowledge and experience of 13 experts over three iterative rounds of input. Results indicate that the healthcare FM industry is hiring very few college interns and new college graduates for entry-level management jobs. Strong homogeneousness demographics, backgrounds, and paths of entry among existing healthcare FM professionals has created an industry bias against candidates attempting to enter healthcare FM from non-traditional sources. The healthcare FM industry’s principal source for new talent comes from building trade succession within healthcare organizations. However, continuing to rely on building tradespersons as the main path of entry into the healthcare FM industry may prove problematic. Most existing healthcare facility managers and directors will be retiring within 10 years, yet it is taking more than 17 years of full-time work experience to prepare building tradespersons to assume these roles. New college graduates from FM academic programs are a viable recruitment source for new talent into healthcare FM as younger professionals are commonly entering the healthcare FM through the path of higher education. Although few new college graduates enter the healthcare FM industry, they are experiencing similar promotion timeframes compared to other candidate with many years of full-time work experience. Unfamiliarity with FM academic programs, work experience requirements, limited entry-level jobs within small organizations, low pay, and a limited exposure to healthcare industry topics present challenges for new FM college graduates attempting to enter the healthcare FM industry. This study shows that gaps indeed exist in student learning outcomes for a comprehensive healthcare FM education; key technical topics specific to the healthcare industry are not being addressed by organizations accrediting construction and facility management academic programs. A framework is proposed for a comprehensive healthcare FM education including accreditation, regulatory and code compliance, infection control, systems in healthcare facilities, healthcare construction project management and methods, and clinical operations and medical equipment. Interestingly, academics in the field of FM generally disagree with industry professionals that these technical topics are important student learning outcomes. Consequently, FM academics prefer to teach students general FM principles with the expectation that specific technical knowledge will be gained in the workplace after graduation from college. Nevertheless, candidates attempting to enter healthcare FM without industry specific knowledge are disadvantaged due to industry perceptions and expectations. University-industry linkage must be improved to successfully attract students into the field of healthcare FM and establish colleges and universities as a sustainable recruitment source in helping address FM attrition. This paper is valuable in establishing the current state of the US healthcare industry’s hiring practices from FM academic programs and identifying major barriers of entering the healthcare FM industry for new FM college graduates. Findings facilitate development of interventions by healthcare organizations and universities to further open FM academic programs as a sustainable source of new talent to help address healthcare FM attrition, including a healthcare FM education framework to elucidate college student learning outcomes for successful employment in healthcare FM. These student learning outcomes provide a framework for both the healthcare industry and academia in preparing future facility managers. / Dissertation/Thesis / Doctoral Dissertation Built Environment 2019

Globally, the implementation of succession planning in the construction industry is not developing. Literature indicates that, while construction companies understand succession planning, their lack of implementation directly affects employee retention. This research employed a qualitative research design to investigate the extent to which certain South African construction companies implement succession planning. Data were collected from six human resource executives serving across six South African construction companies. Overall, the results confirmed a lack of succession planning implementation at the respective companies. This study found that the HR executives understand the concept of succession planning even though it is not formalised. Furthermore, leadership buy-in was found to be lacking, which was negatively impacting the succession planning implementation. Certain specific factors were also discovered to be contributing to the hindering of the succession planning implementation. These factors include lack of retention strategy, lack of career discussion, lack of skills development, and lack of available positions. Suggestions and recommendations in light of these findings are provided.

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I dagens kunskapsekonomi är medarbetarnas kompetenser och kunskaper viktiga konkurrensfaktorer för kunskapsföretagen. I och med detta har konkurrensen om medarbetarna ökat och det ligger i företagens intresse att behålla sina medarbetare. I detta sammanhang har begreppet Talent Management fått en viktig betydelse. Många tidigare Talent Management-studier har utgått från ett ledningsperspektiv, denna studie utgår dock både från ett lednings-och medarbetarperspektiv. Syftet med studien har varit att undersöka de Talent Management- strategier som ett stort teknik- och konsultföretag använder sig av för att behålla och utveckla sina medarbetare. Vi har vidare syftat till att undersöka huruvida dessa strategier tillgodoser de faktorer som medarbetarna finner motiverande i valet att arbeta kvar på företaget. För att besvara syftet och våra forskningsfrågor har vi genomfört sju kvalitativa intervjuer med medarbetare från olika divisioner på ett teknik- och konsultföretag i Sverige. I vår analys av den insamlade empirin kopplar vi sedan vårt resultat till de aktuella strategierna som behandlas i vår teoretiska referensram. I det resultat vi fått framkommer att företaget bland annat använder sig av strategier som sociala aktiviteter, förmånsprogram, medarbetarsamtal samt utbildningar för att behålla och utveckla sina medarbetare. Vårt resultat visar även att de faktorer som motiverar medarbetarna att arbeta kvar på företaget är: meningsfullt arbete, utvecklingsmöjligheter och sociala faktorer. / In today’s knowledge based economy, the employees’ competencies and knowledge are important competitive factors for knowledge based companies. Due to this, the competition between employers for employees has increased, and it lies in the companies interest to keep key employees. In this context, the notion of Talent Management has become increasingly important. Many previous Talent Management studies have had a management perspective. This study is based on both a management perspective as well as an employee perspective. The purpose of the study has been to examine the Talent Management strategies that a large technology and consultancy company uses in order to keep and develop its employees. Furthermore, we have aimed to examine whether these strategies satisfy the factors that the employees deem motivational in their choice to remain within the company. In order to achieve the purpose and our research questions, we have performed seven qualitative interviews with employees from different divisions at a technology and consultancy company in Sweden. In our analysis of the gathered information, we relate our results to relevant strategies in our theoretical frame of reference. Our findings indicate that the company uses strategies such as social activities, benefit programs, performance reviews and education to keep and develop its employees. Our findings also indicate that the factors that motivate the employees to stay within the company are: meaningful work, development opportunities and social factors.

The objective of this study is to assess the role that succession planning plays in family businesses in the Sedibeng region of the Gauteng province in South Africa. According to Netsiande (2008:1) family businesses should anticipate, recognise, understand and work pro-actively on issues, learn from other businesses and find their own unique solution.to ensure sustainability. Management succession and succession planning is very important and it has a significant impact on family members, society and the business and economic sectors. This research study was conducted by means of a literature and empirical study. The aim of the literature studies was to gain insight into family businesses and the importance of succession planning. Topics covered in the literature study on family businesses includes a definition of family businesses, family business success, uniqueness of family businesses, characteristics of successful family businesses, advantages and disadvantages of family businesses, challenges facing family businesses. Topics covered in the literature study on succession planning includes a definition of succession, the importance of succession in family businesses, factors that influence succession, succession planning, selecting and choosing a successor as well as mentoring and preparation of the successor(s). The study was concluded on the basis of the findings of the empirical study, that the aspects that needs more attention to help with successful succession planning in family businesses in the Sedibeng district of the Gauteng province in South Africa, are the relationship between owner-manager and successor(s), willingness of the successor(s) to take over the business, willingness of the successor(s) to hand over the business and the preparation level of the successor(s). Lastly practical recommendations were suggested to support the family and the business to effectively manage succession planning in family businesses. / MBA (Business Administration), North-West University, Potchefstroom Campus, 2015

The objective of this study is to assess the role that succession planning plays in family businesses in the Sedibeng region of the Gauteng province in South Africa. According to Netsiande (2008:1) family businesses should anticipate, recognise, understand and work pro-actively on issues, learn from other businesses and find their own unique solution.to ensure sustainability. Management succession and succession planning is very important and it has a significant impact on family members, society and the business and economic sectors. This research study was conducted by means of a literature and empirical study. The aim of the literature studies was to gain insight into family businesses and the importance of succession planning. Topics covered in the literature study on family businesses includes a definition of family businesses, family business success, uniqueness of family businesses, characteristics of successful family businesses, advantages and disadvantages of family businesses, challenges facing family businesses. Topics covered in the literature study on succession planning includes a definition of succession, the importance of succession in family businesses, factors that influence succession, succession planning, selecting and choosing a successor as well as mentoring and preparation of the successor(s). The study was concluded on the basis of the findings of the empirical study, that the aspects that needs more attention to help with successful succession planning in family businesses in the Sedibeng district of the Gauteng province in South Africa, are the relationship between owner-manager and successor(s), willingness of the successor(s) to take over the business, willingness of the successor(s) to hand over the business and the preparation level of the successor(s). Lastly practical recommendations were suggested to support the family and the business to effectively manage succession planning in family businesses. / MBA (Business Administration), North-West University, Potchefstroom Campus, 2015