Eskom Holdings SOC Limited (referred to as Eskom), a public state owned company, is required to continually demonstrate environmental duty of care and report on its environmental performance. In furthering its commitment to sustainable development and in line with environmental compliance of its activities, Eskom is planning to have the Distribution Division certified against the International Organisation for Standardization (ISO) 14001:2004 environmental management system (EMS) standard by 2014. In general, management review may quickly turn into a dry review of the items on the agenda, done only to show an auditor the review was held. As such, the aim of this study was to assess the effectiveness of management reviews as one of the key continual improvement elements of the ISO 14001:2004 environmental management system within Eskom Distribution: Western Region. This research has been designed to take place in three stages. These stages are planning, execution and publication, and preparing the dissertation for marking. The research methodology included a literature study on various national and international articles and journals on EMSs that relate to environmental performance. The databases of Eskom Distribution: Western Region ‒ i.e. the management review presentation results for the 2008/09, 2009/10 and 2010/11 financial years, key significant environmental aspects for the Technical Service Centres (TSCs) and Minor/Major Engineering Works (MEW), key performance indicators (KPIs), Risk Audit System (RAS) results, and results of the external EMS audit conducted from 23–25 April 2007 were used for this research. Questionnaires were sent to the TSCs’ senior supervisors and Safety, Health, Environment and Quality (SHEQ) management. An analysis of the questionnaires completed by the TSC senior supervisors showed that all the participants have seen an improvement in environmental performance due to annual management reviews, except TSC11, who have not seen management review results. It can be concluded from the results of the SHEQ management questionnaires that an improvement (continual improvement as per the ISO 14001 requirement) was observed. The improvements were identified through improved processes, improved gap analysis, increased environmental awareness, and addressing risks. Most of the ISO 14001:2004 requirements for the management review for all financial years covered in this study were met. In terms of the objectives, targets and KPIs, Eskom Distribution: Western Region performed effectively and most of the outcomes were implemented according to the recommendations. Further, based on the external audit conducted from 23 to 25 April 2007, it is clear that Eskom Distribution: Western Region conformed to the minimum requirements of the ISO 14001:2004 EMS. Their management reviews also met all requirements of the ISO 14001:2004 relating to management review. This was proven by minutes of previous meetings that covered all the necessary issues that were audited. Thus, the existence of management reviews contributed towards ensuring that the ISO system was scrutinised and improved where it worked, and that aspects that did not work well were removed. / M. Environmental Management, North-West University, Potchefstroom Campus, 2014

M. Tech. (Human Resource Management, Faculty of Management Sciences), Vaal University of Technology. / The main purpose of the study was to examine the level of job satisfaction and intention to quit, by employees in a steel manufacturing company. The research methodology used to conduct the study was a combination of a literature review and an empirical study. Due to the small size of the population, no sampling was done although a census had been drawn. The primary data were collected using a structured questionnaire. The measuring instrument contained 25 items. For the main survey, data from 181 respondents were collected and analysed. Participants in the study involved engineers, operators, technicians, artisans, administrative staff and safety, health and environmental specialists in the steel manufacturing company. Data were analysed with the Statistical Package for Social Sciences (SPSS) version 20.0. The Cronbach’s alpha coefficients of the measuring instrument were computed to establish construct validity. Content validity of the scale was ascertained by pre-testing the questionnaire with employees in the steel manufacturing company. Factor analysis was conducted for variables in Section B of the research instrument. Analysis was done using descriptive statistics on the demographic information of respondents. The results were also interpreted through the factor analysis and correlation analysis. The findings regarding employee’s perceptions or feelings about job satisfaction and employees’ intentions to quit their current organisation revealed that the supervision variable is positively correlated with job variable while it is negatively correlated with intention to quit. In addition, job variable is also negatively correlated with intention to quit. This means that effective supervisors are likely to improve employees’ job satisfaction hence decrease their intentions to quit their current organisation and vise versa. In addition, when employees are satisfied with their job environment, this will decrease their intentions to quit their current organisation and vise versa. Judging from the results from respondents, it is clear that when employees are provided with a job that rewards them for their effort and provides opportunities for advancement, they will be satisfied and therefore more likely to stay in the organisation. Hence, the employees at Babcock Ntuthuko Generations are satisfied and they are not intending to leave the organisation. The research information collected through this study can be used to encourage Babcock Ntuthuko management to continue providing employees with a conducive working enviroment to ensure that current and new employees are retained.

Analysing what it means being neither immigrant nor tourist in a foreign country, this thesis looks at the experiences of international PhD students and their supervisors in the Swedish university town Uppsala. The Faculty of Science and Technology of Uppsala University and the Swedish University of Agricultural Sciences (SLU) are the universities studied. Based on anthropological methods, this thesis focuses on the individual actors as they attempt to match the objective of doing a PhD while at the same time being in a different country. Using practice theory, the study highlights that the experiences of international PhD students and the people working with them vary greatly from PhD student to PhD student. Yet, almost all undergo a certain form of self-formation and adjustment process to match the requirements of not only their host country, but also the international field of science they attempt to enter. Being connected to other people in similar situations can help them adapt to this new environment, and many international PhD students join communities of practice. I argue that most develop an internationally recognised habitus, which helps them being recognised by the international community. The habitus can further, under certain circumstances, become partially conscious.

The purpose of this study was to determine the relationships between certain personality traits, certain situational factors, scores on the leadership behavior dimensions, and scores on the effectiveness and efficiency scale of selected school maintenance supervisory personnel.

This research sought to find if a significant relationship existed between a factor of personality, authoritarianism, as measured on the Rokeach Dogmatism Scale, and perceived effectiveness of teaching as measured by ratings on the Purdue Rating Scale for Instruction.

The problem with which this investigation is concerned is whether or not dogmatism and neuroticism in supervisors of sheltered workshops is related to changes in the self-concept of handicapped employees. The measurements of dogmatism and neuroticism were accomplished through the use of Rokeach's Dogmatism Scale, (form E) and Winne's Neuroticism Scale. Pitt's Tennessee Self Concept Scale was used to measure the self-concept of the handicapped employees.

The purpose of this study, a quasi experimental design, was to investigate the relationship between team leader behavior and team performance and satisfaction. This field research tested leader behavior dimensions from two theoretical models of team effectiveness: Hackman's (1992) "expert available coaching," and Cohen's (1994) "encouraging supervisory behaviors." The relationship between coaching behaviors and team performance, employee, and customer satisfaction was assessed. Manager behavior was assessed with the SMT Leader Survey (Burress, 1994), an instrument determined appropriate for team environments, that measures Communication, Administration, Leadership, Interpersonal Skills, Thinking, and Flexibility. Employee satisfaction and performance information was archival data provided by the organization. The results demonstrated that leader behavior is a less important component of team effectiveness than initially expected. Even though direct customer interaction was 25% of these manager jobs and considered the organization's most important predictor of corporate profitability, no relationship between leader behavior and customer satisfaction was found. Among the key findings was, that while flexibility differentiated leader behavior more than any other scale, its relationship with both team performance and team satisfaction was negative. Interpersonal skills were positively associated with team performance, while leadership was positively associated with team performance and satisfaction. The SMT data were factor analyzed and formed into three factors. Two were historical leadership constructs: consideration (which correlated positively with employee satisfaction) and structure. A third factor, decisiveness, was negatively related to team performance. This research determined some essential skills for managing high performance teams and improving employee satisfaction. The results indicate that managers in a team environment may need to alter their roles if high performance and employee satisfaction are organizational objectives. Possibilities include building and developing the corporation's business, creating in depth relationships with customers, and establishing alliances and partnerships with other organizations. These roles will require new manager skills which have the potential to increase manager job satisfaction and augment manager value to the corporation.

No description available.

The problem with which this investigation was concerned was that of determining the practices utilized by college supervisors of secondary student teachers in Kentucky. A mailed questionnaire was employed to determine the emphasis of practices of the college supervisor pertaining to student teachers, cooperating teachers, and cooperating school administrators. The purposes of this study included the following: 1. To determine the status of Kentucky college and university supervisors of secondary student teachers. 2. To compare the practices of Kentucky college supervisors with practices recommended by national authorities in the field of student teaching. 3. To compare the practices reported by general supervisors with practices reported by special supervisors. 4. To compare the supervisory practices as reported in Texas in 1968 to the practices reported currently in Kentucky. The findings pertaining to the status of the Kentucky college supervisor included the following: 1. Seventy-one percent of Kentucky college supervisors reported having a total of more than ten years teaching experience at different levels. Twenty-eight percent had more than twenty years full-time teaching experience. 2. Sixty-four percent of the supervisors reported twenty-one or more student teachers as a full supervisory load. 3. Fifty-four percent of college supervisors at state schools and 39 percent at private schools hold the rank of assistant professor. 4. Fifty-two percent of college supervisors at state schools and 36 percent at private schools hold the earned doctorate. The findings pertaining to the practices of the Kentucky college supervisor of secondary student teachers included the following: 1. The null hypothesis that no significant differences exist between the emphasis of supervisory practices by the state presidents of the Association of Teacher Educators and by Kentucky college supervisors was retained. 2. The null hypothesis that no significant differences exist between the emphasis of supervisory practices of special and general supervisors was retained. 3. The null hypothesis, that no significant differences would exist between the utilization of supervisory practices reported by Texas supervisors in 1968 and such utilization by Kentucky supervisors, was rejected. The conclusions of the study included the following: 1. Kentucky supervisors were utilizing the practices recommended by national authorities. 2. Special and general supervisors in Kentucky were utilizing recommended practices equally well. 3. Kentucky supervisors were utilizing recommended practices to a higher degree than did Texas supervisors in 1968.

Substance abuse counseling has many counselors and supervisors who are in recovery from a personal history of substance abuse. Approximately 37% of supervisors in the substance abuse field reported being in personal recovery (Eby, Burke, & Birkelbach, 2009). Little is known about how a clinical supervisor’s personal recovery influences his or her clinical supervision. The purpose of this phenomenological research study was to investigate the perceived lived experiences of clinical supervisors’ in recovery during the clinical supervision of substance abuse counselors working towards a license or credential in Louisiana. A qualitative phenomenological methodology, Interpretative Phenomenological Analysis (IPA) was used to analyze data from six clinical supervisors in recovery using semi-structured interviews. Themes emerged from the data, which resulted in 13 categories: 1) functions of supervision; 2) factors influencing the supervision relationship; 3) insight into addiction; 4) factors pertaining to self-disclosure; 5) managing dual relationships; 6) recovery isn’t enough; 7) relapse potential and management; 8) stigma of addiction; 9) structure of supervision; 10) countertransference; 11) feelings about self-disclosure; 12) importance of self-care; and 13) supervisors need supervision and consultation The categories provide increased understanding and insight into how recovery influences and were used in supervision by supervisors in recovery. Implications for supervisors in recovery, supervisees of supervisors in recovery, and clinical supervisor educators are also addressed.