A mini dissertation submitted to the Faculty Of Arts in partial fulfillment of the requirements for the Degree of Master Of Arts in Clinical Psychology in the Department of Psychology at the University Of Zululand, 2017 / The purpose of this study was to identify whether there is a contributory relationship between the common unwanted behaviour of taxi drivers towards taxi commuters and the taxi drivers’ personality. The study involved 59 minibus taxi drivers sampled from the Empangeni and Richards Bay areas of the Zululand district. The participants were randomly selected in their respective taxi ranks/stations around the above mentioned areas. The Big Five 10-Item Personality Inventory and a tailored questionnaire were administered in an interview format. The findings depicted that the unacceptable behaviour usually portrayed by taxi drivers towards taxi commuters is not caused by the taxi drivers’ personality. They further illustrate that the nature of the profession, which induces pressure on the driver, is one of the main causes of the behaviour. The taxi commuters were reported to be largely the ones who cause most of the conflicts that arise between drivers and passengers. The more experience (in years) the driver had in the taxi driving job the more acceptable and non-provoking his style of interacting with taxi commuters becomes. The reciprocal determinism theory was used to psychologically conceptualise the outcome behaviour of the taxi driver taking into strong consideration his personal cognitive choices, emotions, past experiences and his environment in the work place.

The recognition that employees and employers wield different levels of power in the workplace makes labour legislation a central part of the workplace. This is because the different levels of power possessed by the two parties impact not only on workplace decision making but also on the relationship between the two parties, thus, being the weaker party (worker), the importance of worker protection through legislation is very important. However, the extent to which all employees enjoy legislation protection has always been a bone of contention. The lack of employment security in certain sectors of the labour market is not always the direct consequence of a lack of labour legislation aimed at those sectors. Rather, factors such as supervising compliance and implementation of labour legislation are crucial towards achieving important goals of labour legislation such as job security and worker protection. This study attempts to understand the interplay between the nature of work, legislation and the impact on family and community life of taxi drivers, through studying the everyday work experience of local taxi operators. This study looks at the labour process of taxi driving in Mamelodi Township (Pretoria, Gauteng Province) and Jane Furse (Sekhukhune District, Limpopo Province). The study draws on post-Bravermanian labour process theory, work-life balance debates and labour geography for theoretical frameworks. This is an ethnographic study that mainly draws on the extended case method, supplemented with semi-structured interviews. Results indicate that taxi drivers work under harsh working conditions with very few employment-related benefits and little time for their families (social life). The drudgery of labour and the nature of the labour process motivate the need for taxi drivers to “make out”, as Michael Burawoy has described worker coping strategies. This involves what is termed binding, floating, sekero and rocky relations in this study. Findings also point out that current legislative stipulations, particularly the definition of a workplace, are incompatible with the nature of work characteristic of the minibus taxi industry. The study concludes that taxi drivers remain largely vulnerable and unprotected due to this mismatch between legislative stipulations and the nature of work in the industry. Related to the foregoing, the study concludes that the informality of the minibus taxi industry benefits to some degree both taxi drivers and taxi owners. The study also points out the fact that geography/space is critical to our understanding of certain industries and successful application of labour regulation laws. Finally the study concludes that different localities impact on the intensity and duration of the labour process(es) therefore negates the successful uniform application of labour laws. / Dissertation (MSocSci)--University of Pretoria, 2012. / Sociology / unrestricted

The minibus taxi industry in South Africa is the most popular form of public transportation and is used by the majority of commuters. At least 65 percent of the country’s commuters make use of this mode of public transport while the rest travel by busses or trains. Although minibus taxis are the most convenient form of transportation the industry is however associated with various complaints from commuters, the media and society at large. Most of the complaints are about “violence or taxi wars”, “unsafe taxis” resulting in high accident rates and the manner in which minibus taxi drivers appear to drive, behave, over speed and overload taxis etc. All these complaints are directly related to minibus taxi drivers. The purpose of my research is to investigate whether or not all minibus taxi drivers are indeed behaving in these similar ways and whether it can hence be argued that they are all “children born from the same mother?” In the field, it was important to go beyond the stereotypes of South African minibus taxi drivers. My study focussed specifically on minibus taxi drivers in the Johannesburg – Randfontein route, which is about a forty five minute drive each way.

The aim of this study was to explore how psychosocial lived experiences of taxi drivers explain accident involvement in Uganda. Face to face in-depth semi-structured interviews were conducted with six male taxi drivers who survived accidents while driving and still served as taxi drivers. The sample was identified with purposive and snowball sampling techniques. Ethical considerations were observed during data collection through transcription, analysis to the final compilation. Interpretive phenomenological analysis (IPA) was employed to each participant’s discernment of the specific and general accounts of accident narratives in a bid to make "sense" of their lived worlds as drivers and accident involvement. Three superordinate themes illuminating accidents emerged out of the data: typical routines of taxi drivers; the socio-cultural context; and the taxi drivers’ community. These were discussed based on relevant theories and previous studies as well as pertinent concepts. Considering the study results, typical routines of taxi drivers, driver community factors and social/cultural factors affect each other, these together leave driver-accident involvement inevitable. Categorically such factors include; age, formal education, driving training, driver health status, domestic concerns, significant others, competitive driving / worse-worse, other road users, Impulsive pick and drop-off of passengers, theft, driver stress, state of the road, state of the vehicle among others. Thus behavioural and cognitive remedies are herein suggested towards ameliorative and/or transformative processes of the accident endemic.

Thesis (MEng)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: Every year, more than 1.24 million traffic related deaths are registered globally with the highest fatality rates in middle- and low income countries. Minibus taxis represent the most dominant mode of public transportation associated with road traffic crashes and injuries in most African countries. From a safety perspective, aggressive driving behaviour is one of the main causes of road traffic crashes. This study examined the nature and the frequency of the most common types of the minibus taxis drivers’ on-road aggressive behaviour as well as the corresponding response behaviour of drivers of other vehicles to those behaviours. The research was done through video observations in Cape Town, South Africa. Through questionnaires, this study also explored the effect of driver age and gender of minibus taxi drivers on the on-road aggressive behaviour. The effect of age and gender of drivers frustrated by minibus taxi drivers’ aggressive on-road behaviours on levels of anger aroused as well as on the response behaviours reported was investigated from within the framework of a frustration and aggression model of aggressive driving. In a total of 7,266 minibus taxis observed from three different sites, 943 aggressive driving behaviours noted were divided into three categories: traffic obstructions (stopping in the road or outside bus stops), disregarding traffic signs and signals (red light running and violating stop lines), and improper passing behaviours (cutting in too close, overtaking on road shoulder or on yellow lane, crossing solid lines to pass vehicles in the next lane, inappropriate lane utilisation). Observations were coded based on pre-determined evaluation indices. The more frequent response manoeuvres by drivers behind aggressive minibus taxis were swerving to the next lanes, accelerating to refuse gaps for minibus taxis, running behind minibus taxi red light runners, and hooting. The results from the questionnaire survey revealed that driver age and gender affected both the minibus taxi drivers’ on-road aggressive behaviours and the response behaviours reported by other drivers. Respondents reported that younger minibus taxi drivers exhibit more on-road aggressive behaviour than old minibus taxi drivers. Male and younger drivers frustrated by minibus taxis’ on-road aggressive behaviours reported riskier and more severe forms of reactions than frustrated female and older drivers. The responses of drivers of other vehicles to the minibus taxi drivers’ on-road aggressive behaviours have parallels with the responses of individuals to social bullying or victimisation, as researched and explained in social-psychological theory. More work is needed to explore this relationship but it is possible that the responses of drivers of other vehicles to the minibus taxi drivers’ aggressive behaviours could be explained by these theories. / AFRIKAANSE OPSOMMING: Elke jaar word meer as 1.240.000 verkeer verwante sterftes met die hoogste sterftekoerse in die middel- en lae-inkomste lande geregistreer. Minibus-taxi's verteenwoordig die mees dominante vorm van openbare vervoer wat verband hou met verkeer ongelukke en beserings in die meeste van die Afrika- lande. Wat veiligheid betref, is aggressiewe bestuursgedrag een van die belangrikste oorsake van die verkeers-ongelukke. Hierdie studie ondersoek die aard en die frekwensie van die mees algemene vorme van minibus taxi-bestuurders se aggressiewe padgedrag sowel as die reaksies van bestuurders van ander voertuie op dié gedrag. Die navorsing is deur middel van video waarneming in Kaapstad uitgevoer. Hierdie studie het ook die effek van die minibus taxibestuurders se ouderdom en geslag op aggressiewe padgedrag met vraelyste ondersoek. Die uitwerking van aggressiewe bestuurgedrag op die vlakke van woede wat deur ander bestuurders ervaar word, sowel as op hul reaksies is vanuit die raamwerk van 'n frustrasie en aggressie model van aggressiewe bestuur ondersoek. In totaal van 7266 minibus-taxi's is waargeneem op drie verskillende plekke. Die 943 voorvalle van aggressiewe ry-gedrag is in drie kategorieë verdeel naamlik verkeer obstruksies, verontagsaming van verkeerstekens en -seine, en onbehoorlike gedrag. Gedrag is gekodeer deur van voorafbepaalde evaluering-sindekse gebruik te maat. Hierdie gedrag het ingesluit belemmer in a van verkeer, insny voor ander verkeer, kruising van soliede lyne, onvanpaste laangebruik, verbysteek op pad-skouers of op die geellyne, verontagsaming van rooi verkeersseine, en die oortreding van stoplyne. Die mees waargenome reaksies deur voertuie agter aggressiewe minibus-taxi's is wegswenk na die volgende lane, versnelling om gapings vir minibus-taxi's te weier, naloop agter taxi wat deur verkeerseine ry, en die gebruik van die toeter. Die resultate van die vraelysopnames het getoon dat die bestuurder se ouderdom en geslag beide die taxi- bestuurders se aggressiewe padgedrag en die reaksie-gedrag daarop bepaal. Resondente het aangedui dat jonger minibus-taxi-bestuurders meer aggressiewe padgedrag as ouer minibus taxi-bestuurders toon. Die response van die ander bestuurders op taxibestuurders se aggressiewe padgedrag het ooreenkomste met die reaksies van individue tot sosiale boeliegedrag of viktimisering , soos nagevors en verduidelik in sosiaal-sielkundige teorie. Verdere werk is nodig om hierdie verhouding te verken, aangesien dit moontlik is dat die reaksies van bestuurders van ander voertuie op minibustaxi- bestuurders se aggressiewe padgedrag deur hierdie teorieë verklaar kan word.

O presente estudo teve como objetivo avaliar o perfil da molécula relacionada à inflamação (ICAM-1), citocinas e da atividade das NTPDases como potencial influência sobre a genotoxicicdade em trabalhadores expostos ocupacionalmente a HPA. Este estudo incluiu 45 taxistas e 40 indivíduos com atividades administrativas (não-expostos ocupacionalmente), ambos nãi fumantes. O monitoramento biológico foi realizado pela quantificação do 1-hidroxipireno (1-pireno OH) urinário. A expressão de ICAM-1 (CD54) em neutrófilos foi realizada por citometria de fluxo. O perfil de hidrólise das NTPDases em plaquetas foi determinada pelo método colorimétrico. Além disso, os níveis de malondialdeído no plasma (MDA), citoquinas inflamatórias (IL-1β, IL-6, IL-10, TNF-α e IFN-γ) e o dano ao DNA (ensaio cometa e do micronúcleo) foram também avaliados. Os resultados demonstraram que os níveis de 1-OH pireno foram significativamente aumentados nos motoristas de táxi em comparação com o grupo não exposto ocupacionamente (p <0.0001); também foi positivamente correlacionada com neutrófilos ICAM-1, níveis de MDA e biomarcadores de danos no DNA. A expressão de ICAM-1 em neutrófilos foi significativamente elevado em motoristas de táxi (p <0.05), bem como os níveis de MDA (p <0.01), sendo a última positivamente correlacionada com a % de DNA na Cauda e frequência de MN. Aumento da hidrólise de ATP e ADP forma encontrados nos taxistas. Concentrações dos marcadores pró-inflamatórios foram aumentadas e anti-inflamatórias (IL-10) diminuída no grupo exposto. Para o teste de ensaio de micronúcleos e cometa, houve aumento significativo em motoristas de táxi, inclusive depois da adição de enzimas de reparo. Correlações positivas foram encontradas entre IL-1β, IL-6, TNF-α, IFN-γ e preditores de danos no DNA (% de DNA na cauda e frequência de MN), enquanto que a IL-10 está negativamente correlacionada com os biomarcadores de lesão ao DNA. Em resumo, a exposição ocupacional à poluição do ar pode levar a anormalidade homeostática como potencial contribuição para o processo aterosclerótico. Este estudo mostrou também que a exposição crônica à poluição do ar pode causar danos no DNA relacionado com a peroxidação lipídica e processo inflamatório. / The present study aimed to evaluate the profile of inflammatory molecule (ICAM-1), cytokines and the NTPDases activity as potential influence on genotoxicity process in workers exposed occupationally to PAH. This study included 45 taxi drivers and 40 non-occupationally exposed subjects, both non smorkers. Biological monitoring was performed by quantification of urinary 1-hydroxypyrene (1-OH pyrene). The expression of ICAM-1 (CD54) in neutrophil was performed and the hydrolysis profile of the NTPDases in platelets was determined. Plasma malondialdehyde (MDA) levels, inflammatory cytokines and DNA damage (comet and micronucleus assays) were also evaluated. The results demonstrated that the 1-OH pyrene levels were significantly increased in taxi drivers (p<0.0001); were also positively correlated to neutrophil ICAM-1 expression, MDA levels and biomarkers of DNA damage. ICAM-1 expression in neutrophil was significantly elevated in taxi drivers (p<0.05), as well as MDA levels (p<0.01), being the last positively correlated with % Tail DNA and MN frequency. ATP and ADP hydrolysis was increased in taxi drivers. Pro-inflammatory markers concentrations were increased and anti-inflammatory (IL-10) was decreased in exposed group. For the comet assay and micronucleus test, increase was significant in taxi drivers, inclusive after repair enzymes. Positively correlations were found between IL-1β, IL-6, TNF-α, IFN-γ and predictors of DNA damage (%Tail DNA and MN frequency), while IL-10 is negatively correlated with the biomarkers of DNA lesion. In summary, occupational exposure to air pollution, especially to PAHs, may be related with homeostatic abnormality as potential contribute to atherosclerosis process. This study showed also that the chronic exposure to outdoor air pollution may cause DNA damage related with lipid peroxidation and inflammatory process.

O presente estudo teve como objetivo avaliar o perfil da molécula relacionada à inflamação (ICAM-1), citocinas e da atividade das NTPDases como potencial influência sobre a genotoxicicdade em trabalhadores expostos ocupacionalmente a HPA. Este estudo incluiu 45 taxistas e 40 indivíduos com atividades administrativas (não-expostos ocupacionalmente), ambos nãi fumantes. O monitoramento biológico foi realizado pela quantificação do 1-hidroxipireno (1-pireno OH) urinário. A expressão de ICAM-1 (CD54) em neutrófilos foi realizada por citometria de fluxo. O perfil de hidrólise das NTPDases em plaquetas foi determinada pelo método colorimétrico. Além disso, os níveis de malondialdeído no plasma (MDA), citoquinas inflamatórias (IL-1β, IL-6, IL-10, TNF-α e IFN-γ) e o dano ao DNA (ensaio cometa e do micronúcleo) foram também avaliados. Os resultados demonstraram que os níveis de 1-OH pireno foram significativamente aumentados nos motoristas de táxi em comparação com o grupo não exposto ocupacionamente (p <0.0001); também foi positivamente correlacionada com neutrófilos ICAM-1, níveis de MDA e biomarcadores de danos no DNA. A expressão de ICAM-1 em neutrófilos foi significativamente elevado em motoristas de táxi (p <0.05), bem como os níveis de MDA (p <0.01), sendo a última positivamente correlacionada com a % de DNA na Cauda e frequência de MN. Aumento da hidrólise de ATP e ADP forma encontrados nos taxistas. Concentrações dos marcadores pró-inflamatórios foram aumentadas e anti-inflamatórias (IL-10) diminuída no grupo exposto. Para o teste de ensaio de micronúcleos e cometa, houve aumento significativo em motoristas de táxi, inclusive depois da adição de enzimas de reparo. Correlações positivas foram encontradas entre IL-1β, IL-6, TNF-α, IFN-γ e preditores de danos no DNA (% de DNA na cauda e frequência de MN), enquanto que a IL-10 está negativamente correlacionada com os biomarcadores de lesão ao DNA. Em resumo, a exposição ocupacional à poluição do ar pode levar a anormalidade homeostática como potencial contribuição para o processo aterosclerótico. Este estudo mostrou também que a exposição crônica à poluição do ar pode causar danos no DNA relacionado com a peroxidação lipídica e processo inflamatório. / The present study aimed to evaluate the profile of inflammatory molecule (ICAM-1), cytokines and the NTPDases activity as potential influence on genotoxicity process in workers exposed occupationally to PAH. This study included 45 taxi drivers and 40 non-occupationally exposed subjects, both non smorkers. Biological monitoring was performed by quantification of urinary 1-hydroxypyrene (1-OH pyrene). The expression of ICAM-1 (CD54) in neutrophil was performed and the hydrolysis profile of the NTPDases in platelets was determined. Plasma malondialdehyde (MDA) levels, inflammatory cytokines and DNA damage (comet and micronucleus assays) were also evaluated. The results demonstrated that the 1-OH pyrene levels were significantly increased in taxi drivers (p<0.0001); were also positively correlated to neutrophil ICAM-1 expression, MDA levels and biomarkers of DNA damage. ICAM-1 expression in neutrophil was significantly elevated in taxi drivers (p<0.05), as well as MDA levels (p<0.01), being the last positively correlated with % Tail DNA and MN frequency. ATP and ADP hydrolysis was increased in taxi drivers. Pro-inflammatory markers concentrations were increased and anti-inflammatory (IL-10) was decreased in exposed group. For the comet assay and micronucleus test, increase was significant in taxi drivers, inclusive after repair enzymes. Positively correlations were found between IL-1β, IL-6, TNF-α, IFN-γ and predictors of DNA damage (%Tail DNA and MN frequency), while IL-10 is negatively correlated with the biomarkers of DNA lesion. In summary, occupational exposure to air pollution, especially to PAHs, may be related with homeostatic abnormality as potential contribute to atherosclerosis process. This study showed also that the chronic exposure to outdoor air pollution may cause DNA damage related with lipid peroxidation and inflammatory process.

O presente estudo teve como objetivo avaliar o perfil da molécula relacionada à inflamação (ICAM-1), citocinas e da atividade das NTPDases como potencial influência sobre a genotoxicicdade em trabalhadores expostos ocupacionalmente a HPA. Este estudo incluiu 45 taxistas e 40 indivíduos com atividades administrativas (não-expostos ocupacionalmente), ambos nãi fumantes. O monitoramento biológico foi realizado pela quantificação do 1-hidroxipireno (1-pireno OH) urinário. A expressão de ICAM-1 (CD54) em neutrófilos foi realizada por citometria de fluxo. O perfil de hidrólise das NTPDases em plaquetas foi determinada pelo método colorimétrico. Além disso, os níveis de malondialdeído no plasma (MDA), citoquinas inflamatórias (IL-1β, IL-6, IL-10, TNF-α e IFN-γ) e o dano ao DNA (ensaio cometa e do micronúcleo) foram também avaliados. Os resultados demonstraram que os níveis de 1-OH pireno foram significativamente aumentados nos motoristas de táxi em comparação com o grupo não exposto ocupacionamente (p <0.0001); também foi positivamente correlacionada com neutrófilos ICAM-1, níveis de MDA e biomarcadores de danos no DNA. A expressão de ICAM-1 em neutrófilos foi significativamente elevado em motoristas de táxi (p <0.05), bem como os níveis de MDA (p <0.01), sendo a última positivamente correlacionada com a % de DNA na Cauda e frequência de MN. Aumento da hidrólise de ATP e ADP forma encontrados nos taxistas. Concentrações dos marcadores pró-inflamatórios foram aumentadas e anti-inflamatórias (IL-10) diminuída no grupo exposto. Para o teste de ensaio de micronúcleos e cometa, houve aumento significativo em motoristas de táxi, inclusive depois da adição de enzimas de reparo. Correlações positivas foram encontradas entre IL-1β, IL-6, TNF-α, IFN-γ e preditores de danos no DNA (% de DNA na cauda e frequência de MN), enquanto que a IL-10 está negativamente correlacionada com os biomarcadores de lesão ao DNA. Em resumo, a exposição ocupacional à poluição do ar pode levar a anormalidade homeostática como potencial contribuição para o processo aterosclerótico. Este estudo mostrou também que a exposição crônica à poluição do ar pode causar danos no DNA relacionado com a peroxidação lipídica e processo inflamatório. / The present study aimed to evaluate the profile of inflammatory molecule (ICAM-1), cytokines and the NTPDases activity as potential influence on genotoxicity process in workers exposed occupationally to PAH. This study included 45 taxi drivers and 40 non-occupationally exposed subjects, both non smorkers. Biological monitoring was performed by quantification of urinary 1-hydroxypyrene (1-OH pyrene). The expression of ICAM-1 (CD54) in neutrophil was performed and the hydrolysis profile of the NTPDases in platelets was determined. Plasma malondialdehyde (MDA) levels, inflammatory cytokines and DNA damage (comet and micronucleus assays) were also evaluated. The results demonstrated that the 1-OH pyrene levels were significantly increased in taxi drivers (p<0.0001); were also positively correlated to neutrophil ICAM-1 expression, MDA levels and biomarkers of DNA damage. ICAM-1 expression in neutrophil was significantly elevated in taxi drivers (p<0.05), as well as MDA levels (p<0.01), being the last positively correlated with % Tail DNA and MN frequency. ATP and ADP hydrolysis was increased in taxi drivers. Pro-inflammatory markers concentrations were increased and anti-inflammatory (IL-10) was decreased in exposed group. For the comet assay and micronucleus test, increase was significant in taxi drivers, inclusive after repair enzymes. Positively correlations were found between IL-1β, IL-6, TNF-α, IFN-γ and predictors of DNA damage (%Tail DNA and MN frequency), while IL-10 is negatively correlated with the biomarkers of DNA lesion. In summary, occupational exposure to air pollution, especially to PAHs, may be related with homeostatic abnormality as potential contribute to atherosclerosis process. This study showed also that the chronic exposure to outdoor air pollution may cause DNA damage related with lipid peroxidation and inflammatory process.

El presente plan de negocio analiza la viabilidad del proyecto empresarial de TaxiAmiga S.A.C. Durante los últimos años se ha podido observar un gran aumento de la delincuencia en el país que, en su mayoría, la parte más afectada es la población femenina. Asimismo, se observa un aumento de mujeres que están optando por trabajar como conductoras de taxis. El proyecto empresarial consiste en la creación de una aplicación móvil de servicios de taxi, exclusivo para mujeres que buscan seguridad y comodidad al momento de trasladarse de un lugar a otro, una conductora mujer transmite dichas cualidades. Además de generar nueva fuente de ingreso para las conductoras, tendrán la tranquilidad de que sus pasajeros son del mismo género. Esta aplicación móvil tendrá una descarga y registro gratuito para usuarias y conductoras. Nuestra fuente de ingreso será la comisión que se cobrará a las conductoras por cada servicio de taxi, que obtendrán mediante las solicitudes por la aplicación móvil de TaxiAmiga. Dicha comisión corresponde al veinte por ciento (20%) del cobro por cada servicio que realice la conductora. Para iniciar el proyecto empresarial se necesitan S/. 109,652.00 que incluye la creación de la aplicación móvil, la adquisición de equipos de cómputo y capital de trabajo, con la cual dará inicio sus operaciones. Los accionistas aportaran el 60% de la cantidad que necesita el proyecto, pero se necesita inversores externos para completar el resto de la inversión. Se proyecta que en el mes diez (10), de iniciado operaciones, comenzara a obtener un flujo constante positivo culminando el primer año con 7,271 clientes con 135,965 servicios realizado. Además, se estima que al mes treinta y dos (32) se podrá recuperar la inversión inicial realizada. Los impulsores de este proyecto son: Clement Felix Aguilar Altamirano, estudiante del último ciclo de la carrera de Administración de Banca y Finanzas; Neglen Jerson Meza Puente, estudiante del último ciclo de la carrera de Administración de Banca y Finanzas; Nubeluz Ccoscco Soto, estudiante del último ciclo de la carrera de contabilidad y Bill Clinton Pozo Soto, estudiante del último ciclo de la carrera de contabilidad. Estamos convencidos de que el proyecto será rentable porqué se ha realizado un estudio de mercado utilizando distintas herramientas de medición y hemos obtenido una tasa de aceptación por parte del mercado objetivo al que nos dirigimos. Al momento de comenzar a utilizar nuestra aplicación de servicio de taxi y comprueben la seguridad que ofrecemos, estarán dispuestos a seguir utilizando nuestro aplicativo. / This business plan analyzes the viability of the TaxiAmiga SAC business project. In recent years, a large increase in crime has been observed in the country, most of which is the most affected part of the female population. Likewise, there is an increase in women who are choosing to work as taxi drivers. The business project consists of the creation of a mobile application for taxi services, exclusively for women seeking security and comfort when moving from one place to another, a female driver transmits these qualities. In addition to generating a new source of income for the drivers, they will have the peace of mind that their passengers are of the same gender. This mobile application will have a free download and registration for users and drivers. Our source of income will be the commission that will be charged to the drivers for each taxi service, which they will obtain through requests by the Taxi Amiga mobile application. Said commission corresponds to twenty percent (20%) of the charge for each service performed by the driver. To start the business project, S /. 109,652.00 which includes the creation of the mobile application, the acquisition of computer equipment and working capital with which it will be necessary to start the project operations. Shareholders will contribute 60% of the amount the project needs, but external investors are needed to complete the rest of the investment. It is projected that in month ten (10), from the start of operations, it would begin to obtain a positive constant flow, culminating the first year with 7,271 clients with 135,965 services performed. In addition, it is estimated that at month thirty-two (32) the initial investment made can be recovered. The promoters of this project are: Clement Felix Aguilar Altamirano, student of the last cycle of the degree in Banking and Finance Administration; Neglen Jerson Meza Puente, student of the last cycle of the career of Banking and Finance Administration; Nubeluz Ccoscco Soto, student of the last cycle of the accounting career and Bill Clinton Pozo Soto, student of the last cycle of the accounting career. We are convinced that the project will be profitable because a market study has been carried out using different measurement tools and we have obtained an acceptance rate by the target market we are targeting. When you start using our taxi service application and check the security we offer, you will be ready to continue using our application. / Trabajo de investigación

Student Number : 0312394F - MPH research report - School of Public Health - Faculty of Health Sciences / Introduction: Human Immunodeficiency Virus (HIV) was first isolated from human blood in 1983 at the Pasteur Institute, Paris. Currently there is no cure for HIV and control efforts emphasize prevention. One of the components of the Global Strategy put forward to preventing HIV transmission is HIV Voluntary Counselling and Testing (VCT) (Ginwalla, Grant & Day:2002). Taxi drivers are part of the Ugandan population at special risk of acquiring this virus. It was therefore necessary to carry out a study in this group of people to assess how much they knew about HIV/VCT services. Study Objectives To establish the level of knowledge amongst the taxi drivers about the availability and accessibility of HIV VCT services in Kampala. To identify factors that influence the taxi drivers in Kampala, Uganda to access the VCT services. Methods and materials A cross-sectional descriptive study design was used to carry out the study amongst 400 taxi drivers who consented to participate and operated within and around the city of Kampala during 2004. A structured questionnaire to record variables that included, age, sex, marital status, level of education, level of knowledge of VCT, factors that enhance VCT uptake, factors that inhibit VCT uptake, history of having ever had VCT, and knowledge of spouse or sexual partner’s HIV serostatus, was used. Data was entered into EPI-INFO 6 computer program and descriptive and analytic investigation using proportion or percentages to compare the level of knowledge generated was used. Findings/Results A total of 399 taxi drivers with 52.8% of them aged between 26 – 35 years participated in the study. 68.8% lived within 6 km of the city centre. All were married and 78.8% had one spouse. 0.75% were lady drivers. 55% of the participants had attained secondary school level of education. 69% of the taxi drivers knew that HIV/AIDS was the commonest health problem in the country and 57.4% of the participants mentioned HIV testing as the only way one would ascertain their serostatus. 94.2% had heard about HIV/VCT mainly from the media and as much as 98.7% of the taxi drivers knew a place where such services could be got. 82.2% confirmed that these places were accessible and 85.9% said that the services were not expensive. However, 57.3% of the participants preferred getting these services where they were known in order to get genuine results and subsequent support. The 26% who opposed this idea sighted confidentiality as the main obstacle. Despite the knowledge level about HIV/VCT amongst the participants, 68.3% of the communal taxi drivers were willing to go for the service and only 16.1% had actually taken the test. Out of the 399 participants 59.6% felt that they could share their serostatus with their spouses. Conclusion The taxi drivers are knowledgeable about HIV/VCT services and these findings lie within the overall range of knowledge of the population in urban Uganda. The HIV/VCT services are accessible and affordable to the taxi drivers but the fear to receive the unexpected results and the consequences of having positive results hinder the taxi drivers from seeking the VCT services. The majority of taxi drivers preferred to go to HIV/VCT service points where they were known. This factor could have contributed to the small number of taxi drivers that had taken the test. Probably few suitable service points to go to had been identified by these taxi drivers. Recommendations The government and other organizations that provide care in the field of HIV should organize sensitization seminars for taxi drivers to address issues aimed at allaying their anxiety or fear to receive positive results. Also, there is a need to intensify counselling services for the taxi drivers by establishing counselling centres close to the two taxi parks in the City. HIV/VCT service centres should be integrated with other health services so that people who seek either of the services can gain from both. This will encourage more taxi drivers to come to these centres.