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Lundy : an analysis and comparative study of factors affecting the development of the island from 1577 to 1969, with a gazetteer of sites and monumentsTernstrom, Myrtle Sylvia January 1999 (has links)
The dates chosen for the thesis encompass the development of Lundy from an isolated subsistence economy, reliant on the harvesting of sea birds and rabbits, to a small village community with increasing economic dependence on seasonal visitors. This change is considered in the context of a comparative study of small islands, and in relation to the broader context of regional and national economic and social background. These, with new researches and the re-examination of existing texts, have enabled a fuller and more accurate account of Lundy's history than has hitherto been offered. This study concludes that while many factors have shaped. Lundy's development, the most illuminating have been the geography, the nature of the ownership in its response to the island and the dynamics of change, and the effect of external factors in the last two centuries. It is also suggested that the island has been more consistently populated than was previously thought. Claims to extra-ordinary legal status for Lundy are examined, and considered to be without substance. It is found that Lundy's extra-parochial status, and exclusion from administrative processes until the mid-twentieth century, rested on its isolation and lack of importance in terms of size or the value of its resources. This lack of importance has also contributed to the present re-interpretation of island resources. The study exemplifies the proposition that understanding of local history does not rest on a sequence of documented events in one place, but upon the integration of documentary, archaeological, cartographic, photographic and artistic resources taken in the broader context of comparative studies, and a wider understanding of external historical, economic and social circumstances. The systematic cross reference of the gazetteer of the sites and monuments to the main text serves both to illuminate some parts of the history, and to provide a firm base from which future work may proceed.
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Hospitality Students' Attitudes and Behavioral Intentions toward Learning and Using Computer TechnologyChuvessiriporn, Suttichai 12 1900 (has links)
Following Ajzen/Fishbein's 1980 Theory of Reasoned Action, influences of hospitality students' external variables (age, gender, university classification, and work experience) on computer attitudes, and relationships between computer attitudes and intentions to learn and use computers were tested. A sample of 412 hospitality students completed two measurements: Loyd/Gressard's 1984 Computer Attitude Scale, and Behavioral Intentions to Learn and Use Computers. Males and females had positive computer attitudes. Graduates had more positive computer attitudes. No interaction effect existed between gender and classification. No relationships existed between age and work experience on computer attitudes. Computer attitudes positively correlated with intentions to learn and use computers. Results supported the Theory of Reasoned Action. External variables partially influence attitudes and attitudes influence intentions.
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A critical analysis of the teaching of hospitality at Marymount CollegeJenkins, Gayle Unknown Date (has links)
Historically, vocational subjects have been a part of the Australian school curricula for 200 years. In early school curriculum the vocational aspect was considered to be related to the acquisition of manual skills such as domestic science or woodwork, rather than careers. From the 1950s to mid 1980s, vocational education, focused specifically on career and job training, was the responsibility of the technical colleges, which had been established to develop these skills. The concept of high schools targeting identified skills for the future work force, and hence becoming involved in the vocational skill development of youth, developed in the mid 1980s in Australia. Industry influence on governments to make educational decisions based on economic initiatives has increased over this time.Major growth has occurred in Vocational Education and Training (VET) in schools, with student participation rates in vocational education trebling in the past six (6) years (House of Representatives Standing Committee on Education and Training, 2004). This increase is predicted to continue as VET qualifications and the process of accreditation is improved and becomes increasingly user-friendly (Polesel, 2004). The focus on vocational education and industry needs is recognised as an economic necessity for Australia. Schools and teachers, however, need to balance the demands of industry and government with the holistic educational needs of the youth they are entrusted to teach.The school curriculum currently offers a broad range of subject choices that provide for diverse student needs. However the rapid growth of vocational education in schools has impeded effective reflective practices of current vocational programs. Vocational education is experiencing a boom due to the increasing popularity of vocational subjects. The planning and implementation of the diverse subject offerings at school level is often a response to immediate needs rather than in-depth analysis and evaluation. For this reason, it is timely for a critical analysis of the current Hospitality programs in schools to ensure currency and relevancy of content and implementation.The project was localised to one school to enable an extensive and thorough analysis of the Hospitality program. Marymount College is a co-educational Catholic College of approximately 1050 students. Located in the Gold Coast suburb of Burleigh, Marymount College offers a wide range of VET subjects ranging across the five (5) industry areas of Information Technology, Business, Marine Science, Industrial Skills and Hospitality & Tourism.The aim of the analysis will be to suggest what measures need to be implemented in the programs at Marymount College, Gold Coast, Burleigh, Australia, to ensure best practice in Hospitality vocational education. These measures can be constructively applied to other Queensland schools currently delivering vocational education and Hospitality, or to those schools considering introducing subjects associated with Hospitality.
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Evaluating training programs : evaluating training programs for front line associates in the hotel sector in Sydney : demonstrating Kirkpatrick's modelPutra, Andreas Wahyu Gunawan, University of Western Sydney, Sydney Graduate School of Management January 2003 (has links)
Research for this project was undertaken by means of a broad and comprehensive literature search, a field study and the development of four working papers. It has been quoted,The hospitality industry appears to be facing increasing competitive pressures to improve the quality of its delivery of products and services. For many hotels, success depends largely on the availability of qualified line associates who are able to translate and consistently maintain their company's operational standards of service. Hotel companies, thus, must take training programs for front line associates seriously to accommodate the growing pressure to provide qualified associates. Consequently, many hotels now highlight training activities for front line associates as a means of providing an outstanding service for their customers. However, there is often scepticism about whether training actually pays off for organisations. Despite the importance of the topic, there appears to be little research on evaluating training for front line associates in the hospitality industry, particularly in the hotel sector. Therefore, this project is arguably pioneering in its analysis of applying the model chosen. It has demonstrated through empirical evidence the usefulness of the model to the four hotels in Sydney. This project has investigated evaluating training programs by analysing the reaction of the trainees, learning gained by the trainees, transfer of learning to the workplace by the trainees and training outcomes. The research is expected to be useful to other training practitioners and/or scholars who are interested in taking further research in the hospitality industry, particularly in the hotel sector. / Doctor of Business Administration
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Training and further education for catering, restaurant and liquor services personnelKratochvil, John, n/a January 1983 (has links)
The study proposes to clarify what are the general training and
further education needs of personnel who intend to enter a career in
the Catering, Restaurant and Liquor Sales sectors of the Tourism
and Hospitality Industry, and those who are already employed in one of
the sectors.
The study also proposes:
1. to identify the immediate training needs to meet the specific
current requirements of the Industry in the ACT and surrounding
districts;
2. to ascertain the perceived future requirements to allow for the
provision of relevant training and further education facilities
to meet the challenge of tomorrow.
It is also hoped that the results of the needs analysis will assist
curriculum planners in the formulation of accurate educational
objectives to assist the construction of valid programmes of study
leading to employment into the Industry.
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Burnout, coping and engagement in the hospitality industry / Sharron A. WillemseWillemse, Sharron Ann January 2006 (has links)
Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 200
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Cross-cultural linguistic analysis : a case study : the bilingual welcoming message in the recruiting websites of different casinos and resorts in Macao / Case study : the bilingual welcoming message in the recruiting websites of different casinos and resorts in MacaoIong, Kit Yeng January 2009 (has links)
University of Macau / Faculty of Social Sciences and Humanities / Department of English
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An Operational environmental guideline for the hospitality industry according to ISO 14000Hanekom, Gertruida Catharina. January 2003 (has links)
Thesis (M.L. Arch.)--University of Pretoria, 2003. / Includes bibliographical references.
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Developing a grading system for restaurants in South Africa.Roberson, Joseph Robert January 2014 (has links)
D. Tech. Food and Beverage Management / The low entry barriers to the restaurant industry have given rise to an extremely competitive business environment. In this volatile business sector it is of utmost importance that a strategy of quality differentiation be implemented. In most international sectors of the tourism and hospitality industry customers rely on grading systems to give them some indication of what quality they can expect at a certain price. South African restaurants, that form an integral part of the hospitality industry, however are not rated according to a nationally accepted grading system. Important aspects of a quality differentiation strategy are Total Quality Management, benchmarking and service quality management. This project was aimed at establishing a grading system that would inform customers as well as restaurateurs of expectations of restaurant quality. The researcher conducted this study to ascertain which criteria restaurateurs regard as important factors influencing the customer's restaurant selection.
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Environmental management in the hotel and lodge sector in KwaZulu-Natal, South Africa.Sucheran, Reshma. January 2013 (has links)
The tourism industry has emerged as one of the key economic drivers in Africa and remains as one of the few growth industries in the world. The industry has well-documented, significant socio-economic and environmental impacts, many of which are not positive and result in enduring problems at destinations. This is particularly acute in countries such as South Africa where socio-economic inequities are high and historical patterns of development have resulted in most people being marginal from the tourism sector. The accommodation sector is one of the main players in terms of tourism and benefits the most from this industry. However, very few studies have critically examined this sector in terms of environmental management. It is the lacunae in the research that this study aims to address. The main objectives of the study were to investigate the nature and extent of environmental management in hotels and lodges in KwaZulu-Natal, South Africa. The primary data collection was undertaken via the use of surveys to 60 accommodation managers and 400 hotel guests. In-depth interviews were also undertaken with key tourism industry stakeholders. The main findings of the research indicated that although participants were aware of the detrimental environmental impacts of the accommodation sector, environmental management programs were very much in its infancy. Hotel managers were enthusiastic about environmental management but were unable to implement environmental programs and actions due to a number of challenges and constraints. Environmental issues were also not a high priority for hotel guests in the study. The study concludes that environmental issues in the accommodation sector needs to be re-examined and measures need to be put in place to address the sector’s negative impact on the environment. / Thesis (Ph.D.)-University of KwaZulu-Natal, Durban, 2013.
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