<p> </p><p>Micro businesses are the most common form of business in the world and they play an important role in the economic growth of every country. They are usually characterized by a lack of financial resources, which influences the management of such firms. The role of the owner manager is crucial in micro businesses and has a strong influence on every aspects of the business and one of these aspects is human resource management.</p><p>Compared to the research about larger companies, the number of researches in the scope of human resource management (HRM) specifically within micro businesses is very small. Another fact which caught the attention of the authors is that the situation in Thailand regarding HRM within micro businesses remains a blank spot. This master thesis will try to provide more information about the situation on the Thai micro businesses and human resource management within them.</p><p>In order to do so, a theoretical framework was created based on the literature available about human resource management within micro businesses. The second step was to interview the owners of nine Thai micro businesses and discover what their HRM practices are. After these steps we compared the literature and the data provided by the owners of micro businesses in order to find similarities and differences between the two.</p><p>The conclusions of this study were that many similarities could be found between the theory chosen in our frame of reference and the reality of the nine Thai micro firms. Some differences were noticed but those could not overshadow the fact that the frame of reference was able to describe the situation of the Thai businesses. This thesis obviously evidences some limitations and recommends that more studies should be performed in order to generalize human resource management within micro businesses in Thailand.</p><p> </p>

For many years the traditional point of view about principals was that they were the so-called teachers in a leadership role. They took the lead with the teaching of the curriculum and they had to be responsible for controlling the whole educational process. With the changes over the past few years, not only over the entire globe, but also specifically here in South Africa, the role of the principal has also changed. In terms of the new Schools Act and changing education legislation, the principal has many more responsibilities being a representative of the department at the school and a member of the school’s governing body. Human resource management is one of the most important aspects of school management. The purpose of this research is to determine which educational juridical determinants play a role in human resource management at schools. To succeed in the purpose of this research it is firstly determined which statutory common-law and judicial determinants are applicable and secondly the determinants’ implications for human resource management in education are emphasized. Subsequently a literature study was done about the work environment of the principal in the management of human resources at a school. The specific areas of human resource management at a school and the related role of the principal formed an essential pall of the research. After a questionnaire had been sent to a sample of principals and their responses had been statistically analysed, it was possible to deduce findings and compile recommendations. The general impression that came to the fore from the responses was that school principals experience a critical lack of competence as managers of human resources. This is possibly caused by a shortage of proper empowerment in the basic elements of human resource management as well as in the aspects of policy as determined by the Department of Education. The conclusion can justly be made that it will not only presently, but also in the future be absolutely necessary to pay formal attention to this important aspect. The training of teachers must without doubt include elements of human resource management as well as related educational legislation. When the preceding requirements are met and when the Department of Education continuously present empowerment workshops on this crucial subject, it will definitely lead to more effective and purposive management of schools. Furthermore it will also probably lessen the pressure on principals that will lead to a more stable management environment. / Thesis (M.Ed.)--Potchefstroom University for Christian Higher Education, 2003

Strategic Human Resource Management (SHRM) offers a peoplemanagement framework which promotes improved performance, innovation and competitiveness. However, little research has considered how such practices are implemented within Construction SMEs, and whether they complement overall business strategy. The nature of the UK construction industry requires construction organisations to balance project requirements with competing organisational and individual employee expectations, priorities and needs. This conflict raises several complex and problematic issues for SHRM within the construction industry as well as opportunities for improvement. However to date, despite this sector exhibiting the well-known `labour-intensive' and `people oriented' characteristics, there is little informed understanding of the complex interplay of factors that shape strategic decision making processes, and approaches to SHRM within construction SMEs. The overall aim of this thesis was to explore the types of HRM strategies used by construction SMEs and develop a framework to improve their organisational performance. The objectives of the research were: 1) To establish whether construction SMEs undertake strategic management, the types of strategies employed and how they implement their strategies, 2) To establish whether construction SMEs undertake SHRM, the types of strategies employed, how they implement their strategies and whether size of firm influences their practices; 3) Examine the relationship between the different SHRM approaches, the associated strategic organisational goals, in order to establish whether the approaches and goals are mutually supportive; and 4) To develop a framework linking SHRM approaches to specific organisational goals for construction SMEs. (Continues ...).

Whilst a high percentage of organisations claim to be using practices associated with quality management, there has been a lack of research that explore shopfloor accounts of their experiences of quality management (Clark et al., 1998; Bacon, 1999). This research examines shopfloor worker experiences of, and responses to, quality management in two manufacturing companies, with a focus upon human resource issues. The study examines how the 'rhetoric' of quality management was experienced in the workplace. It reveals that shopfloor responses were shaped not only by the formal translation of quality management into the workplace, but also by other factors. These included the degree of acceptance from the trade union (or consultative committee). This issue has been raised in the literature (Edwards et al., 1998). However, responses were also affected by lateral relationships that fall outwith the formal management/employee interface. This has not been widely recognised to date. Specifically, informal workplace relationships formed another filter through which quality management was judged. Furthermore, responses were also moulded by perceptions of the needs of key external stakeholders. These included the customer, and non-work based stakeholders including the family and in one case presented here, the local community. This study suggests that in order to produce a deeper understanding of employee experiences of work, both vertical and lateral relationships must be acknowledged and accounted for. This approach helps explain why workers may retain their loyalty to a firm, despite downsizing, insecurity and day-to-day frustrations or why they may appear to have assimilated the quality management rhetoric, at the same time as feeling an intense alienation from work.

Organisational commitment, viewed as a measurable psychological state, is a core variable of interest in Organisational Behaviour research. It has been studied for more than four decades, largely focusing on the identification of its antecedents and consequences. One widely used conceptualisation is Meyer and Allen‘s (1991) three-component model of commitment, which considers commitment as having three forms: affective, continuance and normative (emotional attachment to an organisation, the perceived cost associated with leaving it and the perceived obligation to remain in it). This research contributes in three ways to improving our understanding of public-sector work behaviour, with particular reference to organisational commitment. Firstly, it examines the multi-dimensionality of organisational commitment. Secondly, it explores the relationships between Meyer and Allen‘s three components, modifying the concept of continuance commitment to include two sub-components, high personal sacrifice and low perceived alternatives, thus proposing a four-factor model, Antecedents and Consequences of Organisational Commitment Components (ACOCC). Thirdly, it considers antecedent variables, including Hofstede‘s (1980) four cultural dimensions (individualism/collectivism, uncertainty avoidance, power distance and masculinity/femininity), as well as selected consequences: in role behaviour, organisational citizen behaviour and employee intention to leave. These selected variables are deemed to be suitable for Saudi Arabian culture and have never been tested before in that context. The study investigates how the commitment components are associated with and mediate relationships with the set of possible work behaviours. Using a sample of 700 employees from different organisation levels (drawn from 16 Saudi ministries in two cities, Riyadh and Jeddah) the hypotheses were tested through structural equation modelling, which confirmed the fit of the proposed recursive ACOCC model. The regression paths were significant between the antecedents (opportunities for learning, impersonal bureaucratic arrangements and Hofstede‘s four cultural dimensions) and affective and normative commitment, as well as for continuance commitment for reasons of high personal sacrifice. Intention to leave and organisational citizen behaviour were fully mediated by the commitment components. Thus the findings reveal the level and form of organisational commitment among public-sector employees and of relationships between the antecedents and consequences of that commitment in a non-Western culture, specifically Saudi Arabia. In particular, they highlight the significant mediation role of organisational commitment. The findings also permit exploration of a number of issues pertaining to cultural dimensions impacting on organisational commitment. Noteworthy here, for example, is the high degree of uncertainty avoidance found among Saudi public-sector top-level managers. These different results have important implications for the nature and management of commitment among government employees in Saudi Arabia and the Gulf Cooperation Council countries as a whole.

Human Resource Management tillämpas idag av nästan alla organisationer i världen och är ett sätt för ledningen att hantera och styra medarbetarna. Human Resource Management berör frågor inom personalhantering, utbildning för medarbetarna och rekrytering. Man agerar som en mellanhand mellan medarbetarna och ledningen för att utveckla organisationen. I dagens konkurrenshårda samhälle är det viktigt att ha medarbetare som besitter en kompetens som är aktuell och att man arbetar med att vidareutbilda de egna medarbetarna, vilket är en viktig del i att fortsätta vara framgångsrika. Man behöver rekrytera nya medarbetare i samband med personalförluster, när ny kompetens behövs eller omformulering av mål och strategier för organisationen. Att hitta rätt i sin rekrytering är vitalt för att se till att organisationen arbetar med kompetenta medarbetare som kan driva organisationen framåt. Uppsatsens syfte är att skapa en större förståelse för hur utvecklings- samt utbildningsmöjligheter och rekrytering sker hos organisationer. Uppsatsen avser att identifiera processer för hur organisationer opererar gällande ovannämnda forskningsområden. Uppsatsen har utgått ifrån den hermeneutiska vetenskapsteoretiska ansatsen med en kvalitativ forskningsmetod. Genom tre kvalitativa intervjuer och dokumentation av internt material har data samlats in för uppsatsen. Uppsatsens redovisade resultat visar att det finns likheter i de undersökta organisationerna där utvecklings- och utbildningsmöjligheter mestadels erbjuds genom samverkan med cheferna och genom organisationernas webbportaler. Däremot finns det skillnader i vilken utsträckning som medarbetarna får tid till utbildningar i de undersökta organisationerna. Rekryteringsprocessen hos organisationerna är i grunden av samma slag med vissa skillnader som tydliggörs under processens gång. Där samverkan mellan medarbetarna, HR-avdelningen och avdelningscheferna är den största skillnaden. / Human Resource Management is used today by almost all organizations around the world and is a way for the management to manage and control the employees. Human Resource Management include question within personnel management, training for the employees and recruitment. Human Resource Management acts as an intermediary between the employees and the management to develop the organization. With today's fierce competition it is especially important to have employees who possesses competence and that the organization is continuously working with developing them further to maintain successful. The organization need to recruit new employees when the existing leaves, new competence is required or reformulated objectives for the organization which leads to a demand on new employees. Finding right in the recruitment is vital to ensure the organization continues with competent employees that can drive the organization forward. The purpose of this thesis is to create a greater understanding of how development- and training opportunities together with recruitment occurs. The thesis aims to identify the processes of how organizations operate regarding the above-mentioned research areas. The thesis has been based on the hermeneutic epistemological approach with a qualitative research method. Through three interviews and documentation of internal material data has been collected for the thesis. The results show that there are similarities in all examined organizations where development and training opportunities is offered mostly by interacting with the unit managers and through the organizations web portals. However, there are differences in the extent to which employees are given time to training in the surveyed organizations. The recruitment process of the organizations is alike, but with some differences which made clear during the recruitment process. Where cooperation with the employees, the HR department and the unit managers is the biggest difference.

<p>U radu se proučavaju osnovne karakteristike pristupa<br />menadžmentu ljudskih resursa i njihova povezanost sa<br />aktivnostima procesa menadžmenta ljudskih resursa i<br />elementima konkuretske prednosti sa ciljem kreiranja<br />modela kojim će organizacije biti u mogućnosti da<br />usklađuju pristupe, aktivnosti procesa i elemente<br />konkurentske prednosti.</p> / <p>Reserch paper explores the basic characteristics of the<br />human resources management approach and their<br />connection with the activities of the human resource<br />management process and elements of competitive<br />advantages in order to create a model that organizations<br />will be able to use in harmonizing approaches ,<br />activities, processes and elements of competitive<br />advantage.</p>

In the early 1990s, South Africa’s re-entry into the competitive global marketplace and the first non-racial elections brought significant changes to an industry previously plagued by the racialisation of the labour process. South Africa’s post-apartheid work order led to the restructuring of the gold mining workplace, with a greatly increased emphasis on efficiency, productivity and equity. This period saw a number of gold mines reorganising work through new forms of working practices aimed at creating new kinds of workers who could identify with the goals of the company by expending rather than withdrawing effort at the point of production. There was a shift in the attitude of worker responses to managerial practices, from coercion to consent in the day-to-day running of the production process. This thesis examines worker responses to the reorganisation of work and their impact on worker and workplace productivity in a deep-level gold mine. At the core of this thesis are the perceptions, views, experiences and reactions displayed by underground work teams to management initiatives. The thesis highlights the significance of worker agency in managerially defined work structures – the capacity of underground gold miners to reshape and adapt management strategies in ways that make sense and enable them to maintain control over production and the effort-bargain. The findings presented in this thesis, particularly the gold miners’ informal or coping strategy of making a plan (planisa), reveal that underground work teams are not merely passive or docile reactors to management initiatives. They find opportunity to manipulate (and where necessary, avoid) new forms of management control in a variety of innovative ways that enable them to reassert their power and autonomy over their working day. Underground gold miners are not simply appendages to nor alienated beings in the production process but are able to take control of the production process, independent of management prescriptions, in ways which may embody resistance, consent or a subtle combination of the two. The thesis calls attention to workers’ subjective orientation, agency and resilience to new work structures – not just as recipients but also as shapers of such new work structures within the politics, limits and contradictions of capitalist production systems.

The Kingdom of Saudi Arabia (the KSA) has a rapidly growing and diversifying economy that has made significant progress in manufacturing, construction, and agriculture. However, the KSA remains a difficult place for the practice of human resources management (HRM) because of, among other factors, a large non-native workforce and a majority of family-owned firms. These complicating factors mean that, in Saudi firms, HRM practices are adopted in a gradual manner and specifically, training programs are conducted with a view to develop talents and improve worker performance. The study explored the current state of HRM practices in KSA, perception on the training programs conducted and training effectiveness captured as ‘Intent to participate’. The study primarily used qualitative as well as quantitative data collected from family-owned business firms. It helps to gain a deeper understanding of how perceptions on training programs vary across different organisations and demography of the trainees that include age, qualification and experience. A framework predicting intent to participate by the perception on training programs was developed based on the review of extant literature. In order to capture the differences in the perception on training programs across different organisations, age, qualification and experience, Multivariate Analysis of Variance (MANOVA) was used. Results show that perception differed across organisations, age, qualification and experience. In order to predict intent to participate by perception on training programs, multiple regression analysis was used. Results show that perception on identification of training needs, clarity of objectives, training design, behavioural modification and performance improvement predict intent to participate. The researcher also explored perception on training programs in family-owned business firms by conducting an interview with 33 HR managers using a semi-structured interview schedule. The HR managers belong to those companies where the employees hail from. The schedule was developed and standardised using content validity and reliability. The study also gained insights into various areas of training required by the employees in order to achieve their business results. It further provides inputs in terms of HR concerns and suggested HR Interventions to make the management training function better aligned and integrated. The study concludes with a set of recommendations for firms on implementing management training effectively. Ultimately, the study proposes a model of training for family-owned businesses in the KSA.

This thesis aims to empirically examine the impact of investing in human capital development on organisational performance. It examines the relevant literature on human resource accounting and human capital development from different methodological strands and synthesises its findings in the development of a new theoretical framework. The literature review points out the challenges that remain to enterprises in quantifying and measuring the benefits of human capital development. The proposed framework takes into account those conceptual aspects of human resource accounting that how investment in human capital development can be measured to investigate the financial returns for organisations. The said framework also considers various contextual contingent factors that lead to a higher level of human resource sophistication and consequently which could affect the organisational performance. On the basis of relationships predicated between the key constructs of the theoretical model, a list of hypotheses is developed. The research methodology adopted by the researcher is based on the ideology of objectivism. It adopts a functionalist paradigm and a set of philosophical assumptions related to realism, positivism, determinism and nomotheticism. Its approach is deductive in terms of theory testing, employs the survey as its primary research strategy and uses mainly quantitative and partially qualitative methods of data collection. It adopts a cross-sectional time horizon and seeks to be exploratory and explanatory in nature. The main sample is comprised of 320 leading manufacturing organisations in Pakistan. A self-administered questionnaire is designed to collect data from human resource managers or individuals dealing with human resource development within the Pakistani manufacturing enterprises. SPSS-19 and SmartPLS packages are employed to analyse the quantitative data. Partial least squares method of structural equation modelling (PLS-SEM) is adopted for the testing of hypotheses. The study’s quantitative results provide an evidence of association between investment in the development of human capital and the benefits to organisations. Furthermore, organisations that invest in training and development programmes have high employee productivity which ultimately contributes towards high organisational performance. The qualitative results help in identifying the major problems faced by management of the Pakistani manufacturing organisation in evaluating investments in HCD and their impact on organisational performance. This research is a pioneer work in Pakistan and thereby contributes to the existing global literature on management accounting in general and on human resource accounting in particular.