Syftet med föreliggande uppsats var att undersöka huruvida det är samma ungdomar som blir utsatta för aggressiva beteenden i sina hem, i skolan och på fritiden, som samtidigt utsätter andra för aggressiva beteenden i dessa miljöer. Uppsatsen gjorde en ansats till att skifta fokus från att tillskriva orsaker till problembeteenden på inneboende egenskaper hos ungdomarna till en transaktionell process där den enskilda individen är en del i ett samspel med andra. Vi undersökte om det är detta samspel i hemmet som ungdomarna tar med sig till skolmiljön och fritidsmiljöer. Undersökningsgruppen bestod av 1485 personer i årskurserna 7 till 9 i grundskolan, varav 756 pojkar och 729 flickor. Data var hämtad från en longitudinell enkätundersökning utförd inom ramen för det Örebrobaserade projektet "7-skolor". De statistiska metoderna som användes var hierarkisk klusteranalys, korstabeller i Exacon samt envägs-Anova med post-hoc test. Resultaten visade att det fanns en distinkt grupp ungdomar som både utsätter andra för aggressiva beteenden och samtidigt blir utsatta av andra för aggressiva beteenden inom de olika miljöerna hemmet, skola och fritiden. Vi fann stöd för att de ungdomar som hade ömsesidigt aggressiva interaktioner med sina föräldrar tenderade vara samma ungdomar som hade ömsesidigt aggressiva interaktioner med kamrater, lärare och människor i fritidsmiljön. En orsakshypotes för ovanstående resultat var att gruppen hade en bristande förmåga till emotionell reglering. Detta undersöktes och blev belyst i uppsatsen.

A área de gerenciamento de processos de negócio apresenta-se ativa e tem recebido atenção tanto da comunidade de pesquisa como da indústria. Uma das principais preocupações nessa área é a escolha da melhor abordagem para modelagem e implementação de processos de negócio. Atualmente, organizações possuem processos de negócio com complexas estruturas que são reavaliados e ajustados com frequência, exigindo flexibilidade das linguagens para modelagem de processos. Além disso, processos de negócio atuais também exigem ambientes para implementação capazes de garantir confiabilidade na execução de instâncias do processo modelado, especialmente em caso de falhas. Embora diversos modelos transacionais tenham sido propostos com o objetivo de garantir propriedades transacionais adaptadas ao contexto de processos de negócio, a implementação de processos transacionais ainda oferece um cenário com desafios teóricos e práticos. Neste trabalho apresentamos uma implementação da abordagem WED-flow para controle de processos transacionais. A WED-flow é uma abordagem que combina conceitos de modelos transacionais avançados, eventos e estados de dados com o objetivo principal de reduzir a complexidade no tratamento de exceções. A ferramenta de software desenvolvida é capaz de controlar a execução de instâncias de processos de negócio, permite a evolução incremental do modelo projetado e ainda disponibiliza a estrutura necessária para apoiar a implementação de mecanismos de recuperação para tratar interrupções em instâncias causadas por exceções. / Business processes management is an active area which have received increased attention from research and industry communities. A major concern is the selection of the best approach for modeling and implementing business processes. Nowadays, organizations have business processes with complex structures, which are reevaluated and adjusted frequently, requiring flexibility from modeling languages. In addition, current business processes also require implementation environments capable of ensuring execution reliability, especially in case of failures. Although several transactional models have been proposed in order to guarantee transactional properties adapted to the context of business processes, the implementation of transactional processes still offers a scenario with several theoretical and practical challenges. In this work, we present an implementation of WED-flow approach for controlling transactional processes. WED-flow is an approach which combines the concepts of advanced transactional models, events and data states for the purpose of reducing exception handling complexity. The developed software tool is able of controlling the execution of business processes instances, allows incremental evolution of the designed model and also provides the necessary structure to support recovery mechanisms implementation to handle instances interruptions caused by exceptions.

Com o intuito de tornarem-se mais eficientes, muitas organizações -- empresas, órgãos governamentais, centros de pesquisa, etc. -- optam pela utilização de ferramentas de software para apoiar a realização de seus processos. Uma opção que vem se tornando cada vez mais popular é a utilização de sistemas de Gestão de Processos de Negócio (GPN), que são ferramentas genéricas, ou seja, não são específicas a nenhuma organização, altamente configuráveis e ajustáveis às necessidades dos objetos de atuação de cada organização. Uma das principais responsabilidades de um sistema de GPN é prover mecanismos de tratamento de exceções à execução de instâncias de processos de negócio. Exceções, se forem ignoradas ou se não forem corretamente tratadas, podem causar o aborto da execução de instâncias e, dependendo da gravidade da situação, podem causar falhas em sistemas de GPN ou até mesmo em sistemas subjacentes (sistema operacional, sistema gerenciador de banco de dados, etc.). Sendo assim, mecanismos de tratamento de exceções têm por objetivo resolver a situação excepcional ou conter seus efeitos colaterais garantindo, ao menos, uma degradação controlada (graceful degradation) do sistema. Neste trabalho, estudamos algumas das principais deficiências de modelos atuais de tratamento de exceções, no contexto de sistemas de GPN, e apresentamos soluções baseadas em Modelos Transacionais Avançados para contorná-las. Isso é feito por meio do aprimoramento dos mecanismos de tratamento de exceções da abordagem de modelagem e gerenciamento de execução de processos de negócio WED-flow. Por fim, estendemos a ferramenta WED-tool, uma implementação da abordagem WED-flow, através do desenvolvimento de seu gerenciador de recuperação de falhas. / With the aim of becoming more efficient, many organizations -- companies, governmental entities, research centers, etc -- choose to use software tools for supporting the accomplishment of its processes. An option that becomes more popular is the usage of Business Process Management Systems (BPM), which are generic tools, that is, not specific to any organization and highly configurable to the domain needs of any organization. One of the main responsibilities of BPM Systems is to provide exception handling mechanisms for the execution of business process instances. Exceptions, if ignored or incorrectly handled, may induce the abortion of instance executions and, depending on the gravity of the situation, induce failures on BPM Systems or even on subjacent systems (operational system, database management systems, etc.). Thus, exception handling mechanisms aim to solve the exceptional situation or stopping its collateral effects by ensuring, at least, a graceful degradation to the system. In this work, we study some of the main deficiencies of present exception handling models -- in the context of BPM Systems -- and present solutions based on Advanced Transaction Models to bypass them. We do this through the improvement of exception handling mechanisms from WED-flow, a business process modelling and instance execution managing approach. Lastly, we extend the WED-tool, an implementation of WED-flow approach, through the development of its failure recovery manager.

Com o intuito de tornarem-se mais eficientes, muitas organizações -- empresas, órgãos governamentais, centros de pesquisa, etc. -- optam pela utilização de ferramentas de software para apoiar a realização de seus processos. Uma opção que vem se tornando cada vez mais popular é a utilização de sistemas de Gestão de Processos de Negócio (GPN), que são ferramentas genéricas, ou seja, não são específicas a nenhuma organização, altamente configuráveis e ajustáveis às necessidades dos objetos de atuação de cada organização. Uma das principais responsabilidades de um sistema de GPN é prover mecanismos de tratamento de exceções à execução de instâncias de processos de negócio. Exceções, se forem ignoradas ou se não forem corretamente tratadas, podem causar o aborto da execução de instâncias e, dependendo da gravidade da situação, podem causar falhas em sistemas de GPN ou até mesmo em sistemas subjacentes (sistema operacional, sistema gerenciador de banco de dados, etc.). Sendo assim, mecanismos de tratamento de exceções têm por objetivo resolver a situação excepcional ou conter seus efeitos colaterais garantindo, ao menos, uma degradação controlada (graceful degradation) do sistema. Neste trabalho, estudamos algumas das principais deficiências de modelos atuais de tratamento de exceções, no contexto de sistemas de GPN, e apresentamos soluções baseadas em Modelos Transacionais Avançados para contorná-las. Isso é feito por meio do aprimoramento dos mecanismos de tratamento de exceções da abordagem de modelagem e gerenciamento de execução de processos de negócio WED-flow. Por fim, estendemos a ferramenta WED-tool, uma implementação da abordagem WED-flow, através do desenvolvimento de seu gerenciador de recuperação de falhas. / With the aim of becoming more efficient, many organizations -- companies, governmental entities, research centers, etc -- choose to use software tools for supporting the accomplishment of its processes. An option that becomes more popular is the usage of Business Process Management Systems (BPM), which are generic tools, that is, not specific to any organization and highly configurable to the domain needs of any organization. One of the main responsibilities of BPM Systems is to provide exception handling mechanisms for the execution of business process instances. Exceptions, if ignored or incorrectly handled, may induce the abortion of instance executions and, depending on the gravity of the situation, induce failures on BPM Systems or even on subjacent systems (operational system, database management systems, etc.). Thus, exception handling mechanisms aim to solve the exceptional situation or stopping its collateral effects by ensuring, at least, a graceful degradation to the system. In this work, we study some of the main deficiencies of present exception handling models -- in the context of BPM Systems -- and present solutions based on Advanced Transaction Models to bypass them. We do this through the improvement of exception handling mechanisms from WED-flow, a business process modelling and instance execution managing approach. Lastly, we extend the WED-tool, an implementation of WED-flow approach, through the development of its failure recovery manager.

BackgroundToday’s competitive market forces companies to focus on their core processes. As a result, the number of outsourcing arrangements has grown and especially transactional processes outsourcing, which is clearly evident in Sweden. The lack of expertise and resources that characterizes SMEs makes outsourcing of transactional processes many times a necessity. However, little attention has been given the possible internal control risks associated with outsourcing (Christ et al. 2015). Moreover, frameworks such as the COSO-framework has also neglected to provide guidelines as to how companies should handle outsourcing arrangements. Although the COSO-framework argues that it can be applied to all companies, no matter the size, organizational structure or the choices management makes (COSO 2013). AimThe aim of this study is to identify and analyze internal control risks within Swedish SMEs when outsourcing transactional processes. Moreover, the study will try to provide recommendations to the COSO-framework about how outsourcing arrangements should be handled in order to maintain an effective internal control. MethodThe study uses a qualitative method where a multiple cases study is conducted. The study consists of three case companies where a total of four participants were interviewed through semi-structured interviews, where all participants has a managerial position at their respective company. ConclusionThe findings within the study indicates that outsourcing transactional processes has made the case companies more effective. Moreover, the performance and relational risks identified within the case companies align with previous research where multiple risks were identified. The authors also highlights the possibility of a new risk when outsourcing transactional processes. Furthermore, the authors suggest that the COSO-framework should be modified such that the outsourcing company is a part of the control environment within companies.

A área de gerenciamento de processos de negócio apresenta-se ativa e tem recebido atenção tanto da comunidade de pesquisa como da indústria. Uma das principais preocupações nessa área é a escolha da melhor abordagem para modelagem e implementação de processos de negócio. Atualmente, organizações possuem processos de negócio com complexas estruturas que são reavaliados e ajustados com frequência, exigindo flexibilidade das linguagens para modelagem de processos. Além disso, processos de negócio atuais também exigem ambientes para implementação capazes de garantir confiabilidade na execução de instâncias do processo modelado, especialmente em caso de falhas. Embora diversos modelos transacionais tenham sido propostos com o objetivo de garantir propriedades transacionais adaptadas ao contexto de processos de negócio, a implementação de processos transacionais ainda oferece um cenário com desafios teóricos e práticos. Neste trabalho apresentamos uma implementação da abordagem WED-flow para controle de processos transacionais. A WED-flow é uma abordagem que combina conceitos de modelos transacionais avançados, eventos e estados de dados com o objetivo principal de reduzir a complexidade no tratamento de exceções. A ferramenta de software desenvolvida é capaz de controlar a execução de instâncias de processos de negócio, permite a evolução incremental do modelo projetado e ainda disponibiliza a estrutura necessária para apoiar a implementação de mecanismos de recuperação para tratar interrupções em instâncias causadas por exceções. / Business processes management is an active area which have received increased attention from research and industry communities. A major concern is the selection of the best approach for modeling and implementing business processes. Nowadays, organizations have business processes with complex structures, which are reevaluated and adjusted frequently, requiring flexibility from modeling languages. In addition, current business processes also require implementation environments capable of ensuring execution reliability, especially in case of failures. Although several transactional models have been proposed in order to guarantee transactional properties adapted to the context of business processes, the implementation of transactional processes still offers a scenario with several theoretical and practical challenges. In this work, we present an implementation of WED-flow approach for controlling transactional processes. WED-flow is an approach which combines the concepts of advanced transactional models, events and data states for the purpose of reducing exception handling complexity. The developed software tool is able of controlling the execution of business processes instances, allows incremental evolution of the designed model and also provides the necessary structure to support recovery mechanisms implementation to handle instances interruptions caused by exceptions.

Digitalization is transforming business operations and forcing organizations to formulate strategic responses. Changing environments, emerging technology, and disruptive competitors forces industries to embark on the digital era and digitalize. An industry identified as lagging in internal digitalization is the private equity sector. Private equity firms operate in a traditional industry with established business processes and core competencies far from digitalization. The purpose of this study is to identify dynamic capabilities for digitalization efforts in transactional processes. The literature review resulted in a dynamic capabilities framework applicable for transactional processes in general and later studied in the context of the investment process in the Nordic private equity industry. Trans-disciplinary research was conducted by combining theories of business process management, digitalization, and dynamic capabilities. The study derived from the belief that organization’s dynamic capabilities are interconnected to digitalization. An exploratory approach and qualitative methods was used to collect data and gain deeper insight about the investment process and its challenges in terms of digitalization. The findings resulted in a revised framework containing twelve dynamic capabilities, essential for driving digitalization in the investment process. To leverage the full potential of digitalization, organizations need to possess dynamic capabilities within digital strategy, culture and people, and business processes and structure. The study concludes that all interviewed firms deploy dynamic capabilities for streamlining the investment process. However, by understanding and seeking to digitalize, additional outcomes may be achieved such as increased competitive advantage, employee motivation and organizational growth. / Digitalisering transformerar affärsverksamheter och kräver ofta strategisk omorganisering. Föränderliga miljöer, ny teknik och ökad konkurrens resulterar i digitalisering av industrier. Private equity sektorn har identifierats som en bransch med stor digitaliseringspotential och en avsaknad av intern digitalisering. Private equity företag är verksamma i en traditionell bransch med etablerade affärsprocesser och avsaknad av kärnkompetenser inom digitalisering. Syftet med denna studie är att identifiera dynamiska förmågor för digitalisering i processer bestående av informationsflöden. Den genomförda litteraturstudien resulterade i ett ramverk med dynamiska förmågor, lämpliga för digitalisering av informationsprocesser. Ramverket har sedan applicerats på investeringsprocessen i private equity företag som är verksamma i den nordiska marknaden för att identifiera branschspecifika förmågor. Tvärvetenskaplig forskning genomfördes i syfte att kombinera teorier om business processmanagement, digitalisering och dynamiska förmågor. Studien grundar sig i tron att organisationers dynamiska förmågor är starkt sammankopplade med digitalisering. Kvalitativa metoder användes för datainsamling och för att få en djupare insikt i investeringsprocessen och dess utmaningar. När det gäller digitalisering tillämpades också ett utforskande tillvägagångssätt. Forskningen resulterade i ett reviderat ramverk som består av tolv dynamiska förmågor som visat sig vara nödvändiga för att driva digitalisering i investeringsprocessen. För att uppnå digitaliseringens fulla potential måste organisationer besitta dynamiska förmågor inom digital strategi, organisationskultur samt affärsprocesser och struktur. Studien visar att alla intervjuade företag använder dynamiska förmågor för att effektivisera investeringsporcessen. Vidare kan en fortsatt lyckad digitalisering leda till ytterligare resultat, såsom ökad konkurrenskraft, förbättrade motivation hos de anställda och organisatorisk tillväxt.

Abstract The present longitudinal follow-up study had two main goals. Firstly, this study aimed to describe aspects of maternal interactive/communicative behaviour that could be considered constitutive in sensitive responsiveness. Secondly and most importantly, it aimed to find predictive relations between characteristics of mother-infant interaction around the onset of infant intentional communication and subsequent child communicative and linguistic development. The participants were 27 Finnish-speaking mothers and their healthy first-born infants. Analyses of the amount and types of maternal and infant communicative acts as well as maternal responses to infant signals were carried out from videotaped free-play samples at the infants' age of 10 months. In addition, the CARE-Index was used to rate maternal sensitivity and infant co-operativity. At 12 months, children's communicative and linguistic skills were assessed by using the MacArthur Communicative Development Inventories and the Communication and Symbolic Behaviour Scales. At 30 months, the Reynell Developmental Language Scales III was used to assess comprehensive and expressive language. The results suggest that maternal activity in eliciting interaction and conversational interchanges is characteristic of sensitive responsiveness around the onset of infant intentionality. However, very distinctive aspects of verbal behaviour that might be constitutive in sensitive responsiveness were not found — probably as a result of considerable individual variation in all aspects of maternal as well as infant interactive/communicative behaviour that were analysed. As predictors of communicative and linguistic skills at 12 months, both maternal and infant characteristics made a significant contribution. In general, the predictive relations found were quite specific. In turn, except for the predictive validity of maternal sensitivity for comprehensive language at 30 months, later language outcomes were predicted only by children's communicative and linguistic skills at 12 months, suggesting that over time, language development becomes increasingly child-driven. Individual differences in early communicative capacities may also to some extent mask the language-facilitating effects of parenting. On the other hand, some potentially facilitating effects of parental behaviour may be elicited by the infant's well-advanced communicative skills. The importance to acknowledge transactional processes in parent-child interaction is highlighted — both in future research and clinical applications.