The aim of this study was to establish to what extent the post graduate theological students of the RCSA experience emotional burnout and what their perceptions of burnout are. A combination of quantitative and qualitative empirical research was conducted to establish the levels of burnout and co–responding perceptions of the phenomenon. The study found that 75% of the post graduate students had experienced burnout to some extent. Out of these 75% participants, 35% experienced acute burnout, and a further 15% could be classified as being in the breakdown phase of burnout. The study indicated that the post graduate students of the RCSA generally had a positive perception towards burnout in the sense that they had a fair understanding of the causes of the phenomenon. The research has also shown that the post graduate theological students identified a balanced lifestyle as the most important preventative measure to combat burnout. To attain such a lifestyle, post graduate theological students need to attend to their spiritual, emotional, social and physical needs in a balanced way. Despite the fact that the majority of the participating students have a positive perception regarding the treatment and prevention of burnout, it is however clear that they do not address the problem effectively. It became clear from the research that additional guidance in the prevention, management and treatment of burnout is required. Various factors were identified that may contribute to the post graduate theological students' experiencing of burnout. These factors include the following: the effective management of the academic work load, their experiencing of overload and a lack of control over the amount of academic work, perceptions that they are not rewarded sufficiently for their contributions, that they feel excluded from experiencing a sense of belonging to a common group and having communion as a group, a lack of work satisfaction, a lack of effective interpersonal relationships, personal problems in their private lives, the degree of Type A–behaviour amongst some participants, a lack of emotional development and growth and a need for interpersonal skills training in their curriculum for them as future ministers, a lack of maintaining healthy emotional boundaries, structuring and ordering of the post graduate theological students-' own spiritual life, a lack of fulfilment of goals and their inability to keep up with the accelerating tempo of socio–domextic change in society. Other contributing factors to burnout amongst post graduate theological students are that they have certain misperceptions about burnout with regard to their calling as a minister. These misperceptions include the following: false feelings of guilt, complying with unrealistic high moral standards as person, that burnout is seen as a sign of 'weakness' and 'sin' and that treatment is only intended for 'sick people'. It has been established that burnout has definite negative consequences in the lives of the post graduate theological students. These consequences affect students' entire lives on physical, spiritual and emotional levels. The following consequences of burnout were identified: depressive disorders, loss of vision, bitterness, psychosomatic symptoms such as headaches, stomach ulcers, muscle spasms, etc. and their experience of burnout as generally being traumatic. Exegesis on 1 Kings 19:1–18 was normatively applied as a guide to address burnout to the post graduate theological students' experience of the phenomenon. Elijah's experience of burnout and how God led him to healing and also looked after his physical, spiritual and emotional needs was evaluated and guidelines were identified and formulated that could serve as an effective means of addressing burnout. Because burnout influences the post graduate theological students on a physical, spiritual and emotional level, the management and treatment thereof should also consist of the addressing of all three these elements in a balanced way. Pastoral guidelines were thus formulated to address these three elements of burnout - physical, spiritual and emotional in an effective manner. / Thesis (M.A. (Pastoral))--North-West University, Potchefstroom Campus, 2011.

The aim of this study was to establish to what extent the post graduate theological students of the RCSA experience emotional burnout and what their perceptions of burnout are. A combination of quantitative and qualitative empirical research was conducted to establish the levels of burnout and co–responding perceptions of the phenomenon. The study found that 75% of the post graduate students had experienced burnout to some extent. Out of these 75% participants, 35% experienced acute burnout, and a further 15% could be classified as being in the breakdown phase of burnout. The study indicated that the post graduate students of the RCSA generally had a positive perception towards burnout in the sense that they had a fair understanding of the causes of the phenomenon. The research has also shown that the post graduate theological students identified a balanced lifestyle as the most important preventative measure to combat burnout. To attain such a lifestyle, post graduate theological students need to attend to their spiritual, emotional, social and physical needs in a balanced way. Despite the fact that the majority of the participating students have a positive perception regarding the treatment and prevention of burnout, it is however clear that they do not address the problem effectively. It became clear from the research that additional guidance in the prevention, management and treatment of burnout is required. Various factors were identified that may contribute to the post graduate theological students' experiencing of burnout. These factors include the following: the effective management of the academic work load, their experiencing of overload and a lack of control over the amount of academic work, perceptions that they are not rewarded sufficiently for their contributions, that they feel excluded from experiencing a sense of belonging to a common group and having communion as a group, a lack of work satisfaction, a lack of effective interpersonal relationships, personal problems in their private lives, the degree of Type A–behaviour amongst some participants, a lack of emotional development and growth and a need for interpersonal skills training in their curriculum for them as future ministers, a lack of maintaining healthy emotional boundaries, structuring and ordering of the post graduate theological students-' own spiritual life, a lack of fulfilment of goals and their inability to keep up with the accelerating tempo of socio–domextic change in society. Other contributing factors to burnout amongst post graduate theological students are that they have certain misperceptions about burnout with regard to their calling as a minister. These misperceptions include the following: false feelings of guilt, complying with unrealistic high moral standards as person, that burnout is seen as a sign of 'weakness' and 'sin' and that treatment is only intended for 'sick people'. It has been established that burnout has definite negative consequences in the lives of the post graduate theological students. These consequences affect students' entire lives on physical, spiritual and emotional levels. The following consequences of burnout were identified: depressive disorders, loss of vision, bitterness, psychosomatic symptoms such as headaches, stomach ulcers, muscle spasms, etc. and their experience of burnout as generally being traumatic. Exegesis on 1 Kings 19:1–18 was normatively applied as a guide to address burnout to the post graduate theological students' experience of the phenomenon. Elijah's experience of burnout and how God led him to healing and also looked after his physical, spiritual and emotional needs was evaluated and guidelines were identified and formulated that could serve as an effective means of addressing burnout. Because burnout influences the post graduate theological students on a physical, spiritual and emotional level, the management and treatment thereof should also consist of the addressing of all three these elements in a balanced way. Pastoral guidelines were thus formulated to address these three elements of burnout - physical, spiritual and emotional in an effective manner. / Thesis (M.A. (Pastoral))--North-West University, Potchefstroom Campus, 2011.

INTRODUCTION AND AIM: Research recognises the clear links between nurses’ experience of professional burnout and the quality of the work environment. To that end it is extremely important for nurse managers to create an organisational climate that promotes the emotional stability of nurses. This could help to improve global patient safety by reducing the frequency of adverse events. Many of the factors commonly associated with burnout, also causes unsafe patient care, and poor quality of care. Effectively managing patient safety must be a priority in units where nurses face high pressure. Staff in critical care units (CCUs) spends a tremendous amount of time with people, including the patient, family members, physicians, and other members of the multidisciplinary team that might lead to emotional and physical exhaustion and burnout. The aim of this study was to investigate the relationship between nurse burnout and the safety and quality of patient care in private critical care units in Gauteng. RESEARCH DESIGN AND METHOD: A quantitative correlational design was selected to address the research question at hand. A previously developed checklist was used to describe the demographic characteristics of the critical care units that participated in the study (n=31). A total of 298 critical care nurses participated in the study (n=298). Burnout among registered nurses working in these units was explored by means of the Maslach Burnout Inventory Scale (MBI). The registered nurses’ perceptions of the safety and quality of patient care in their units were explored by means of the RN4CAST questionnaire. Data was analysed using descriptive and inferential statistics. FINDINGS: The mean scores for emotional exhaustion measured 2.69, for depersonalisation 1.55 and for personal accomplishment 4.43. From the mean scores of each of the sub–scales of the MBI it was evident that registered nurses working in private critical care units in Gauteng province did not experience burnout. The relationship between burnout and the safety and quality of patient care was investigated by means of a Spearman rank correlation coefficient. The results indicated that emotional exhaustion demonstrated a negative relationship with the quality of nursing care in the unit (r = –0.275; p=0.00), and patient safety in the unit (r = –0.245; p=0.00). Depersonalisation demostrated a negative relationship with the quality of care in the nursing unit (r = –0.249; p=0.00 and patient safety in the unit (r = –0.205; p=0.00). Personal accomplishment demonstrated a weak positive relationship with the quality of nursing care in the unit (r = 0.197; p=0.003) and a moderate positive relationship with patient safety in the unit (r = 0.204; p=0.00). The results demonstrated a relationship between burnout and the safety and quality of patient care in private critical care units in Gauteng. / Thesis (M.Cur.)--North-West University, Potchefstroom Campus, 2011.

INTRODUCTION AND AIM: Research recognises the clear links between nurses’ experience of professional burnout and the quality of the work environment. To that end it is extremely important for nurse managers to create an organisational climate that promotes the emotional stability of nurses. This could help to improve global patient safety by reducing the frequency of adverse events. Many of the factors commonly associated with burnout, also causes unsafe patient care, and poor quality of care. Effectively managing patient safety must be a priority in units where nurses face high pressure. Staff in critical care units (CCUs) spends a tremendous amount of time with people, including the patient, family members, physicians, and other members of the multidisciplinary team that might lead to emotional and physical exhaustion and burnout. The aim of this study was to investigate the relationship between nurse burnout and the safety and quality of patient care in private critical care units in Gauteng. RESEARCH DESIGN AND METHOD: A quantitative correlational design was selected to address the research question at hand. A previously developed checklist was used to describe the demographic characteristics of the critical care units that participated in the study (n=31). A total of 298 critical care nurses participated in the study (n=298). Burnout among registered nurses working in these units was explored by means of the Maslach Burnout Inventory Scale (MBI). The registered nurses’ perceptions of the safety and quality of patient care in their units were explored by means of the RN4CAST questionnaire. Data was analysed using descriptive and inferential statistics. FINDINGS: The mean scores for emotional exhaustion measured 2.69, for depersonalisation 1.55 and for personal accomplishment 4.43. From the mean scores of each of the sub–scales of the MBI it was evident that registered nurses working in private critical care units in Gauteng province did not experience burnout. The relationship between burnout and the safety and quality of patient care was investigated by means of a Spearman rank correlation coefficient. The results indicated that emotional exhaustion demonstrated a negative relationship with the quality of nursing care in the unit (r = –0.275; p=0.00), and patient safety in the unit (r = –0.245; p=0.00). Depersonalisation demostrated a negative relationship with the quality of care in the nursing unit (r = –0.249; p=0.00 and patient safety in the unit (r = –0.205; p=0.00). Personal accomplishment demonstrated a weak positive relationship with the quality of nursing care in the unit (r = 0.197; p=0.003) and a moderate positive relationship with patient safety in the unit (r = 0.204; p=0.00). The results demonstrated a relationship between burnout and the safety and quality of patient care in private critical care units in Gauteng. / Thesis (M.Cur.)--North-West University, Potchefstroom Campus, 2011.

A healthy academic community is essential for the creation of an environment favourable to the development of managerial competence in education. The objective of this study was to investigate the relationship between burnout and coping strategies of academic managerial personnel at a tertiary education institution. A cross-sectional survey design was used. The study population consisted of 70 academic managers at a tertiary education institution from the job levels of departmental heads, directors of schools and deans of faculties. The COPE questionnaire and Maslach Burnout Inventory - General Survey were administered. Statistical analysis was carried out with the SAS-program. Cronbach alpha coefficients, inter-item correlations and confirmatory factor analysis were used to assess the reliability and validity of the measuring instruments. Descriptive statistics were used to analyse the data. Pearson product-moment correlation coefficients were used to specify the relationships between the variables. Canonical correlation was used to determine the relationships between the dimensions of burnout and coping strategies. The results indicate that in general, academic managerial personnel at a tertiary education institution in South Africa experience low levels of burnout. A positive correlation between active coping and both exhaustion and professional efficacy were found. A positive correlation was also found between focus on and venting of emotions and exhaustion. More specifically, the results show that active coping, planning and positive reinterpretation was associated with exhaustion and professional efficacy. It appears that academic managerial personnel utilise both problem-focused and emotion-focused coping strategies, and the coping strategies of planning, active coping and positive reinterpretation and growth were used most often to deal with potential stress factors. Recommendations for the organisation and future research were made. / Thesis (M.A. (Industrial Psychology))--Potchefstroom University for Christian Higher Education, 2003

A healthy academic community is essential for the creation of an environment favourable to the development of managerial competence in education. The objective of this study was to investigate the relationship between burnout and coping strategies of academic managerial personnel at a tertiary education institution. A cross-sectional survey design was used. The study population consisted of 70 academic managers at a tertiary education institution from the job levels of departmental heads, directors of schools and deans of faculties. The COPE questionnaire and Maslach Burnout Inventory - General Survey were administered. Statistical analysis was carried out with the SAS-program. Cronbach alpha coefficients, inter-item correlations and confirmatory factor analysis were used to assess the reliability and validity of the measuring instruments. Descriptive statistics were used to analyse the data. Pearson product-moment correlation coefficients were used to specify the relationships between the variables. Canonical correlation was used to determine the relationships between the dimensions of burnout and coping strategies. The results indicate that in general, academic managerial personnel at a tertiary education institution in South Africa experience low levels of burnout. A positive correlation between active coping and both exhaustion and professional efficacy were found. A positive correlation was also found between focus on and venting of emotions and exhaustion. More specifically, the results show that active coping, planning and positive reinterpretation was associated with exhaustion and professional efficacy. It appears that academic managerial personnel utilise both problem-focused and emotion-focused coping strategies, and the coping strategies of planning, active coping and positive reinterpretation and growth were used most often to deal with potential stress factors. Recommendations for the organisation and future research were made. / Thesis (M.A. (Industrial Psychology))--Potchefstroom University for Christian Higher Education, 2003

In order to be sustainable, companies have to adapt in the ever–changing market and economic conditions which are often unpredictable. The adaptation to these challenges rests with employees who have to stay motivated and psychologically well. The environmental working conditions are often undesirable The objective of this study was to evaluate the psychometric performance of the Utrecht Work Engagement Scale (UWES) and the Oldenburg Burnout inventory (OLBI) within the cement factory. A random sampling approach was adopted by distributing a questionnaire for the purposes of achieving the general research objective with an availability sample (N = 187). The UWES and OLBI were administered. Exploratory factor analysis, descriptive statistics, Cronbach alpha coefficients, Pearson product–moment correlations and MANOVA's were used to analyse the data. The outcome of the study through literature review confirmed that work engagement and burnout are two important components of employee wellbeing. The factor loadings of the UWES and OLBI resulted in a two–factor structure for both the UWES and OLBI. The two factor structure for the UWES were labelled as Vigour/Dedication and Absorption. The twofactor structure for the OLBI was labelled Disengagement and Exhaustion. A small number of items were retained for the OLBI. The internal consistency of the UWES was found to be well above the acceptable level with the alpha coefficients exceeding 0,70. The internal consistency for the OLBI was found to be lower than the 0,70 level. Data analysis further showed that correlations between engagement and burnout were statistically insignificant. Data analysis also showed that there were no vi significant differences for age and gender for both engagement and burnout, however there is a significant difference in race and language with regard to engagement but none for burnout. Limitations within the study were identified and recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.

In order to be sustainable, companies have to adapt in the ever–changing market and economic conditions which are often unpredictable. The adaptation to these challenges rests with employees who have to stay motivated and psychologically well. The environmental working conditions are often undesirable The objective of this study was to evaluate the psychometric performance of the Utrecht Work Engagement Scale (UWES) and the Oldenburg Burnout inventory (OLBI) within the cement factory. A random sampling approach was adopted by distributing a questionnaire for the purposes of achieving the general research objective with an availability sample (N = 187). The UWES and OLBI were administered. Exploratory factor analysis, descriptive statistics, Cronbach alpha coefficients, Pearson product–moment correlations and MANOVA's were used to analyse the data. The outcome of the study through literature review confirmed that work engagement and burnout are two important components of employee wellbeing. The factor loadings of the UWES and OLBI resulted in a two–factor structure for both the UWES and OLBI. The two factor structure for the UWES were labelled as Vigour/Dedication and Absorption. The twofactor structure for the OLBI was labelled Disengagement and Exhaustion. A small number of items were retained for the OLBI. The internal consistency of the UWES was found to be well above the acceptable level with the alpha coefficients exceeding 0,70. The internal consistency for the OLBI was found to be lower than the 0,70 level. Data analysis further showed that correlations between engagement and burnout were statistically insignificant. Data analysis also showed that there were no vi significant differences for age and gender for both engagement and burnout, however there is a significant difference in race and language with regard to engagement but none for burnout. Limitations within the study were identified and recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.

The aim of this study was to identify how organisational support, diversity, burnout and work engagement influence organisational commitment and turnover intention, and if perceived organisational support and diversity act as moderators to influence the outcomes of these relationships. A cross-sectional survey design was used. Data (N = 4,658) was gathered from a survey data archive that contains responses to survey questions as well as the demographical data regarding the respondents that was completed during wellness audits. The South African Employee Health and Wellness Survey (SAEHWS©) was used during the gathering of the data (Rothmann & Rothmann, 2006). Statistical analysis was done by means of descriptive statistics and relationships were determined by means of the Pearson product-moment correlation coefficients (Clark & Watson, 1995). Regressions were used to predict the outcome variables of turnover intention and organisational commitment and the interaction effects were plotted, using organisational support and diversity as moderators on burnout as well as engagement. Burnout shows a strong inverse relationship with both organisational support and commitment. A strong direct relationship exists between burnout and turnover intention. On the other hand, a strong inverse relationship was found between turnover intention and organisational commitment. It was found that engagement relates positively to enhanced commitment and support, as well as decreased turnover intention. Diversity is a statistically significant predictor but does not moderate any relationship. It thus directly influences turnover intention as well as organisational commitment. However, diversity problems were also found to be positively linked with symptoms of burnout as well as an increased turnover intention A strong inverse relationship exists between diversity problems and work engagement. Organisational support was found to moderate the effect of burnout and engagement on both turnover intention and organisational commitment and seems to negate diversity problems. As conclusion, recommendations for future research are made. / MA (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

The aim of this study was to identify how organisational support, diversity, burnout and work engagement influence organisational commitment and turnover intention, and if perceived organisational support and diversity act as moderators to influence the outcomes of these relationships. A cross-sectional survey design was used. Data (N = 4,658) was gathered from a survey data archive that contains responses to survey questions as well as the demographical data regarding the respondents that was completed during wellness audits. The South African Employee Health and Wellness Survey (SAEHWS©) was used during the gathering of the data (Rothmann & Rothmann, 2006). Statistical analysis was done by means of descriptive statistics and relationships were determined by means of the Pearson product-moment correlation coefficients (Clark & Watson, 1995). Regressions were used to predict the outcome variables of turnover intention and organisational commitment and the interaction effects were plotted, using organisational support and diversity as moderators on burnout as well as engagement. Burnout shows a strong inverse relationship with both organisational support and commitment. A strong direct relationship exists between burnout and turnover intention. On the other hand, a strong inverse relationship was found between turnover intention and organisational commitment. It was found that engagement relates positively to enhanced commitment and support, as well as decreased turnover intention. Diversity is a statistically significant predictor but does not moderate any relationship. It thus directly influences turnover intention as well as organisational commitment. However, diversity problems were also found to be positively linked with symptoms of burnout as well as an increased turnover intention A strong inverse relationship exists between diversity problems and work engagement. Organisational support was found to moderate the effect of burnout and engagement on both turnover intention and organisational commitment and seems to negate diversity problems. As conclusion, recommendations for future research are made. / MA (Industrial Psychology), North-West University, Potchefstroom Campus, 2014