This study investigates the effects of sketchnoting, a visualized approach of notetaking, on learning strategies. The main questions asked were: What are the effects of sketchnoting on learners' learning strategies, including cognitive strategies (rehearsal, elaboration, organizational) and metacognitive strategies? Forty-eight undergraduate participants were divided into two groups, an experimental group, and a control group. Findings demonstrated a significant increase in cognitive learning strategies and metacognitive strategies in the experimental group. Other findings revealed that the aesthetic appeal of sketchnoting is the major reason motivating participants' sketchnoting behavior and the corresponding connection between design strategies and the learning strategies is the key of positive impacts of sketchnoting on learning strategies. Additional insights and implications are discussed.

Grove and Fisk ¡]1983¡^ had used the noun and idea of drama performance in the theater to compare the offering of service, such attendants as known as performer, customers as known as audience, and separate the front and back stage of service encounter clearly. At the same time, they offer the structure to easily understand the process of the wholly service contact and to help estimate the influence of each important link of service contact. So, this research focused on ¡§perceived value¡¨ of customer experiences through which, the ¡§visualized service backstage¡¨ in the service contact promotes the interaction of consumers and suppliers. Moreover, this study used the involvement of the back stage information and attention of attendants¡¦ appearance to moderate consumer experiences. The results showed that ¡§visualized service backstage¡¨ has positive influence on ¡§perceived value¡¨ with different levels, and customers have more consciousness on ¡§experience value¡¨. Actually the service with ¡§visualized service backstage¡¨ can really improve customers¡¦ perceived value. It not only can strengthen consumers¡¦ experience value, but also promote other different values of consumers. In fact, if service providers can use this advantage to create more perfect service performance by which the front stage and the back stage fully support. And it could bring to people more different service value than others. In addition, through the analysis of this study and real practices, it can help the service providers understand which value is the key factor to be attention for offering visualized service backstage.

An individual s decision to place a close family member in a nursing home is both difficult and crucial. To assist consumers with such a decision, several initiatives have led to the creation of public websites designed to communicate quality indicators for nursing homes. However, a majority of consumers fail to fully utilize this information for various reasons, such as the multidimensionality, complexity, and uncertainty of the information. Some of the difficulties may be alleviated by information visualization (InfoVis) techniques. However, several unsuccessful attempts in applying InfoVis to decision making suggest that a thorough understanding of the user s perspective is necessary. Accordingly, the author has developed an InfoVis tool for the decision domain of choice of a nursing home. First, a framework of overarching InfoVis and decision theories, called the visualized decision making (VDM) framework, has been developed and contextualized within the selection of a nursing home. Second, a decision-support tool using several InfoVis techniques such as the weighting slider bar and the distribution view have been designed for application within the framework, and the designed tool, called VDM, was implemented. Third, VDM was empirically tested through a web-based experiment and follow-up interviews. The results of this study showed that individuals faced with the decision of selecting a nursing home could make fairly high quality decisions when they used VDM. Though the effects of proposed InfoVis techniques were not evident, this study provided the theoretical framework and empirical results which may help other designers of InfoVis techniques because this work addresses several issues consumers face when choosing a nursing home that can be generalized to other decision making contexts.

GPS technology has been embedded into portable, low-cost electronic devices nowadays to track the movements of mobile objects. This implication has greatly impacted the transportation field by creating a novel and rich source of traffic data on the road network. Although the promise offered by GPS devices to overcome problems like underreporting, respondent fatigue, inaccuracies and other human errors in data collection is significant; the technology is still relatively new that it raises many issues for potential users. These issues tend to revolve around the following areas: reliability, data processing and the related application. This thesis aims to study the GPS tracking form the methodological, technical and practical aspects. It first evaluates the reliability of GPS based traffic data based on data from an experiment containing three different traffic modes (car, bike and bus) traveling along the road network. It then outline the general procedure for processing GPS tracking data and discuss related issues that are uncovered by using real-world GPS tracking data of 316 cars. Thirdly, it investigates the influence of road network density in finding optimal location for enhancing travel efficiency and decreasing travel cost. The results show that the geographical positioning is reliable. Velocity is slightly underestimated, whereas altitude measurements are unreliable.Post processing techniques with auxiliary information is found necessary and important when solving the inaccuracy of GPS data. The densities of the road network influence the finding of optimal locations. The influence will stabilize at a certain level and do not deteriorate when the node density is higher.

Det här examensarbetet har utförts åt företaget SSM där syftet var att standardisera deras tidsplaner och arbetssätt kring planering i produktionen.   Detta arbete har grundat sig på analys av några av SSM:s tidsplaner inom produktion, där dessa har granskats in i minsta detalj. Tre av sex projekt har studerats djupare och författarna har sedan gjort egna standardmallar som baserats på dessa. Utöver detta har även intervjuer/möten hållits med tidsplanerare både inom företaget men även utanför.   Dessa metoder resulterade i slutsatsen att alla platschefer på SSM samt personal på projekteringssidan bör använda sig utav Vico Office i framtiden för att en standardisering av tidsplanerna ska ske. Detta då programmet sparar återanvändbar information från varje projekt som genomförts, vilket på så sätt kan nyttjas i kommande projekt. I programmet finns olika verktyg för hur man väljer att presentera tidsplanen vilka framgår i rapporten.   Efter att ha provat på programmets olika funktioner rekommenderas att företaget använder sig utav det i framtiden då de kan kombinera olika planeringsverktyg samt koppla ihop modellen med bl.a. kostnader, mängder, resurser och tid. Anpassade standardmallar har tagits fram för att förenkla och standardisera tidsplaneringen enligt SSM:s arbetsprocesser. / This thesis has been carried out for the company SSM where the purpose was to standardize their time schedules and also their working methods regarding planning in production.   To achieve this, the thesis has mostly been based on analysis of some of SSM's time schedules in production, where these have been examined in the smallest detail. Three out of six projects have been studied in more depth and the authors have then made their own standard templates based on these. In addition, interviews/meetings have also been held with time planners both within, but also outside the company.   These methods resulted in conclusion that all site managers at SSM and personnel in the design department should use Vico Office in the future in order to standardize the time schedules. This because the program saves reusable information from each project that has been implemented, which can be used in future projects. The program contains various tools, which are stated in the report that allows the user to choose how to present the time schedule.   After trying the different functions of the program, the recommendation is that the company use Vico in the future as they can combine different planning tools and connect the BIM-model with e.g. costs, quantities, resources and time. Custom standard templates have been developed to simplify and standardize time scheduling according to SSM's work processes.