The Pilot Work Requirement (PWR) for the Housing Authority of San Bernardino is a mandated welfare to work program that was implemented with the goal of promoting self-sufficiency of its residents. Self-sufficiency is both economic and psychological. Participants in welfare-to-work programs view self-sufficiency as a process which includes empowerment, autonomy and confidence and not attainable without motivation. This study measured participant motivation in relation to the PWR program and how it correlates psychological self-sufficiency. The findings of this study suggest that PWR participants have accepted the mandate and have integrated the values of work, education and volunteerism, as their own. And that the PWR participants have psychological self-sufficiency. This study provides more insight about the psychological process of self-sufficiency as residents work towards achieving the goal of economic self-sufficiency.

Traditionally, employment advice and guidance services in the UK have occupied distinct realms despite government efforts to align and integrate the education and skills and welfare-to-work frameworks. Conceptually, studies of front-line service delivery have often adopted a street-level perspective. This study offers a governance approach that focuses on how adviser behaviour is steered through managerial methods and how advisers steer user behaviour through the use of discretion and trust. The study explored how advisers mediated the tensions between managerial concerns and user needs to achieve policy goals, among others to turn service users into more active citizens. Based on 38 semi-structured interviews with service managers and advisers in combination with service characteristics and policy aims, a service typology was developed which was then applied to eight case study services. The analysis showed that employment advisers in the different service types applied very diverse strategies to achieve an outcome for the service user, but that within service types the strategies were similar. Due to the different service structures and advisers’ varying ability to apply discretion, various kinds of trust could be established, which potentially allowed the advisers to influence a change of service user behaviour. This could range from highly coercive methods to empowering individuals. The findings showed that advisers were subject to similar pressures as they applied to service users when mediating managerial influences. There was evidence that ability to use discretion was a vital pivot point in how advisers mediated tension between the service demands and user needs. This in turn was related to the adviser’s ability to achieve sustainable outcomes for the service user.

In recent decades, research from across the social sciences has demonstrated a strong, consistent and causal link between unemployment and a wide range of negative outcomes. These outcomes go beyond economic problems, incorporating issues such as low well-being, poor health and weak social capital. During the same time, successive UK governments have expanded the use of active labour market programmes (ALMPs): a wide range of interventions that aim to move unemployed people closer to the labour market. ALMPs have been widely evaluated since becoming a central part of UK social policy, yet the majority of studies focus almost exclusively on economic outcomes, such as re-employment and wage levels. This is despite the weight of evidence suggesting unemployment is as much a social problem as an economic one. This discrepancy has led to a small but growing body of research suggesting that ALMPs might play a role in modifying some of the health and social costs of unemployment: beyond simply moving people closer to the labour market. Using a mixed methods research design, this study examines whether ALMPs achieve this by considering four key questions. First, are ALMPs associated with higher well-being, health and social capital compared to the alternative of 'open unemployment'? Second, if there is an association, how robust is this and is there any evidence of a causal function? Third, does the context of an ALMP - such as the specific type of scheme and the kind of participant - matter for understanding outcomes? And fourthly, how and why do people's experiences of unemployment and ALMPs shape their health and well-being? The findings presented in this thesis offer five original contributions to the study of the health and social effects of ALMPs. First, there is a dichotomy in the effects of ALMPs: participants have higher well-being than the openly unemployed but similar health and social capital levels. Second, ALMPs are most effective in changing how participants feel about and evaluate their lives but are largely unsuccessful in mitigating negative emotions like anxiety. These two findings are evident in both cross-sectional and longitudinal data, suggesting the possibility of a causal function of ALMPs. Together, the findings suggest that the positive well-being effects of ALMPs are not necessarily linked to improved health or social capital but because participants begin to think about their lives in a different, more positive way. Third, well-being gains are experienced by both short-term and long-term unemployed people but disappear upon re-employment. This finding has an important implication for policy, with ALMPs seemingly effective as a short-term protective well-being measure. Fourth, this is the first UK study to explore whether ALMPs work more effectively for different types of unemployed people. The findings presented in Chapter Seven show that work-oriented ALMPs are more successful than employment-assistance programmes, whilst men, younger people, those with fewer qualifications, lower occupational status and lower pre-programme well-being experience the largest benefits of participation. Fifth, the qualitative analysis presented in Chapter Eight argues that ALMPs worked best when schemes reversed the perceived ‘losses’ associated with unemployment. Three processes of loss were identified - agency loss, functional loss and status loss – which, it is contended, help explain both the observed effects of ALMPs and the broader experience of unemployment. The thesis concludes with policy suggestions for improving the capacity of ALMPs to mediate the experience of unemployment.

With the imposition of lifetime limitations on an individual's ability to receive cash assistance, there is a group of long-term Temporary Assistance for Needy Families (TANF) recipients that have approached the lifetime limitation without becoming gainfully employed. Many long term TANF recipients report low levels of self-efficacy which inhibits their ability to successfully transition off welfare and into the workforce. However, most welfare-to-work programs do not address the emotional or psychological well-being of their clients, instead they focus on job placement and job readiness skills. The purpose of this sequential–exploratory mixed methods study is to identify the primary barriers to employment that have a negative effect on long term TANF recipient's self-efficacy. Albert Bandura's self-efficacy theory was the theoretical foundation for this study. Semi structured interviews with 20 long term TANF recipients helped answer the central research questions regarding barrier identification. The participants agreed that support for completing GED, as well as a more holistic approach to addressing their barriers is most effective in helping them transition off welfare and into the workforce. Hong's Employment Hope Scale (EHS-14) was used to collect the quantitative data for this study. The quantitative data were analyzed by multiple regression analysis and found that level of education has a statistically significant moderating effect on length of time on welfare and level of self-efficacy. This study may inform welfare-to-work providers and programmers on the importance of addressing TANF recipients' psychological needs, such as low self-efficacy before attempting to transition them into the workforce.

The 1996 Personal Responsibility and Work Opportunity Act (PRWORA) significantly affected many families by changing public assistance from an entitlement program to a work program for recipients and imposing a 60 month maximum period for receiving assistance. Unanticipated outcomes created deleterious results for many single parents. This multiple case study explored the experiences of four African American single mothers in the mid-Atlantic region of the United States receiving assistance regarding welfare reform, the welfare system and their perceptions of welfare advocacy. Black feminist and empowerment theories framed the study to examine how welfare policy changes affected African American women's families and their abilities to advocate. Data were collected from narrative interviews and artifacts provided by 4 participants and analyzed using thematic content analysis. The key findings demonstrate recipients who had no prior interest in Temporary Assistance to Needy Families advocacy found their voices when invited; offering insights about system challenges and successes as well as strategies for improvement This study will impact social change by informing policymakers, think-tank researchers, community program developers, and public assistance caseworkers for policy discussions regarding PRWORA. Women may also learn strategies for advocacy and organizing from the analysis.

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The aim of this thesis is to examine activation, including support and control, among different groups of social assistance (SA) recipients. Assessments and activation related decisions during one year are analysed for 372 social randomly selected assistance claimants from four municipalities. Data was collected 2002-2003 through structured interviews with the clients and their social workers. Income from work and social assistance was followed up with national register data after two years. The first study focuses on social workers conception of their claimants work barriers. Conceptions vary systematically across groups of claimants. The second study examines elements of activation, finding that extent and content of activation, and use of support and control, vary between municipalities and programs. The third study analyses associations between participation in activation programs and exposures to sanctions and exemptions (indicators of support and control) on the one hand, and claimants’ characteristics on the other hand.  Traditional work-test logic seems to be common in social work, and linked to stereotypic gender logic. This implies a systematic selection to activation based on sex, and on social workers opinion about the claimants work motivation. The results question the linkage between work barriers and activation, since claimants without formal resources (education and work experience) do not participate in resource activation (aiming to increase formal resources) more often than others. The fourth study analyses association between combinations of activation programs and sanctions and self support outcomes for SA claimants. Results suggest that a combination of resource activation and sanctions has a positive association with income from work, and that a combination of job activation and sanctions is associated with continuing SA.

The purpose of this project was to develop and document curricular content for Computer Numerical Control education program for Mt. San Jacinto Community College. The design of the curriculum focuses on showing students how skills learned in academic classes can be applied to the workplace.

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