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工作滿意度、組職承諾對離職傾向影響之研究 –以某外商公司為例 / A study on relationships among job satisfaction and organizational commitment influence to turnover intention – an example of foreign company

根據人力銀行的調查報告顯示,國內有高達96%的上班族嚮往進入外商企業工作。想要進入外商的前三大理由,包括:看好在外商工作的前景及未來發展(61%)、福利制度完善(58%);以及薪資待遇優渥(51%)。本研究針對外商企業在台員工之工作滿意度、組織承諾與離職意圖進行分析,依據研究結果對組織經營實務提供建議,也進一步瞭解外商企業在台員工離職傾向之現況與其相關影響因素。
當員工進入組織後,是否願意繼續留任於組織,端看組織是否能提供一個成長的環境,建立個人能力與組織工作機會的長期配合的永業生涯規劃。因此如何提高組織所屬員工之工作滿意與組織承諾,並降低離職意圖,提高員工的留職意願,也將成為領導者在帶領組織永續經營上最為重要的課題。
本研究以個案美商公司其在台灣子公司之所有台籍員工,研究採用結構式問卷以不記名自我填答之調查研究法進行研究,共發出 120 份問卷,收回問卷105份,有效問卷102份,回收率為85%。主要研究結果顯示:
一、 員工工作滿意度對於員工組織承諾具有顯著的正向顯著影響。
二、 員工工作滿意度對組織承諾具有顯著的正向顯著影響。
三、 員工組織承諾對離職傾向具有顯著的正向顯著影響。 / Based on a of Job Bank survey report: The 96% of office workers want to enter the foreign company in Taiwan. This study research and analysis job satisfaction, organizational commitment and turnover intention the employees in foreign enterprises in Taiwan and base on the study results provide advice to organizational and operational. Learn more about the status on staff turnover intention of foreign enterprises in Taiwan.
This study is cases of American company all employees in Taiwan subsidiary by questionnaires that anonymous answer of structured questionnaire quantitative research. A total of 120 questionnaires were sent out, returned 105 and 102 valid questionnaires. The questionnaire recovery rate is 85%
The results of this study are as follows:
1. Job satisfaction is significantly positively correlation to employees' organizational commitment.
2. Job satisfaction is significantly positively correlation to organizational commitment.
3. Organizational commitment is significantly positively correlation to turnover intention.
Key works: Job satisfaction, organizational commitment, turnover intention, foreign company.

Identiferoai:union.ndltd.org:CHENGCHI/G0099921026
Creators陳詩蓉
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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