資訊科技的進展促成企業電子化的風潮，對於企業的商業模式造成很大的影響，而近來無線通訊科技的蓬勃發展，使企業能提供移動性的出外人員能二十四小時不分時地的透過無線通訊連結企業內部電子化的流程，並將企業電子化的功能延伸到與企業相關的每個成員，來增進企業整體運作的效率與效能，並強化企業電子化的效益，以提供客戶更好的服務。
本研究透過探討企業電子化的現況與問題、無線通訊的發展與應用，歸納出無線通訊在企業電子化上應用的功能特性，包含：彈性、精簡性、主動性、安全性、個別性、持續連線、行動性與特殊性，並提出無線通訊結合企業電子化之功能模式，以產業特性為出發點，在原有的企業電子化的基礎上架構其無線通訊的功能，主要分為三種應用類型，包含動態資訊、作業流程與個人化服務，並列舉五種產業示例，包含醫療業、汽車業、快遞業、保險業與證券業，以做為未來企業在應用無線通訊科技來改善流程與提升其競爭優勢的參考，最後以醫療業進行個案分析與模式應用。 / The progress of information technology activates e-business and changes the business model nowadays. Recently, the advance of wireless communication technology enable the employees can do their business process outside their offices no matter where they are. In this way, they can reach each member of company and enhance the effectiveness and the efficiency of their job. It can also enforce the effect of the e-business to provide better customer service.
In this study, firstly, we explore the affair and the problems of e-business, and survey the progression and application of wireless communication. Secondly, we issue eight functional features of wireless communication on e-business and propose the model of wireless communication on e-business. Finally, we take a hospital as a case to implement our model.
| Identifer | oai:union.ndltd.org:CHENGCHI/A2002001592 |
| Creators | 簡義益, Chien, Yi-Yi |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
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