Abstract Title: Work to home- Home to work - A qualitative study of the changes that has taken place in communication between managers and employees after reorganization to teleworking. Institution: School of Business, Society and Engineering, Malardalen University Level: Bachelor thesis in Business Administration, 15 credits Authors: Mahsa Shirkhan (920617), Henrik Snell (910618) & Sara Wadii (910304) Tutor: Kerstin Nilsson Date: 2021-06-03 Purpose: The purpose of this study is to create an understanding of the leadership role and to research how leaders and employees compensate for the lost physical contact that the forced teleworking has entailed and how it has affected the communication between leader and employee. Through interviews, we intend to create an understanding of how leadership and communication play out with forced teleworking seen from the leader's and employees' perspective. Research Questions: How can leaders and employees compensate for the lack of physical and social contact so that no information is lost through teleworking. Method: Qualitative research method Conclusion: The pandemic has meant that leaders and employees have been forced to work remotely. This comes with several challenges for companies and working groups that manifest themselves primarily in communication. From face-to-face communication in an office landscape to being spread out and only communicating digitally. Leaders and employees need to adapt to continue to be productive in the virtual work environment. The loss of body language that one could previously rely on and the rapid communication that could take place in the office needs to be compensated for. This study shows that leadership fulfils an important function for working remotely and by using the various digital communication solutions, one can compensate for the loss of the physical interactions so that productivity is maintained. In terms of work, efficiency and productivity can continue to be at levels like before in the office landscape. The study concludes that the biggest challenge lies in individuals' social and emotional needs. Keywords: Communication, leadership, virtual teams, virtual leadership, teleworking
Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-54468 |
Date | January 2021 |
Creators | wadii, sara, shirkhan, mahsa, Snell, Henrik |
Publisher | Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik |
Source Sets | DiVA Archive at Upsalla University |
Language | Swedish |
Detected Language | English |
Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
Format | application/pdf |
Rights | info:eu-repo/semantics/openAccess |
Relation | Mälardalen Studies in Educational Sciences |
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