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地方政府發展學習型組織之研究-以屏東縣政府為例

本研究旨在探究學習型組織理論在地方政府實施的各項問題,包括地方政府的特質對於發展學習型組織的影響、障礙與啟示,地方政府發展學習型組織的策略與評估、學習型組織相關理論對於地方政府發展學習型組織的啟示等。研究者透過親自參與協助個案發展學習型組織,並以本身職務之便採用文獻探討、問卷調查、訪談及觀察等四種研究方法,針對個案在縣長的親自參與與領導發展學習型組織的過程與階段性成果,做質性與量化並用的研究。
本研究發現領導者的重視與親自參與否是地方政府發展學習型組織的關鍵,而對於學習型組織的意義、策略與評量之了解與妥適靈活運用,更是發展學習型組織的重點。同時本研究亦發現地方政府必須具備必要之基本條件才能實施發展學習型組織;並輔以充分條件,始能讓發展學習型組織發揮得更加完美。而為一般組織成員所最感困擾的發展學習型組織之障礙「沒有時間」,其實是可以克服的,關鍵在於組織的團隊行動學習是否能夠落實施行。
至於地方政府發展學習型組織的另一個難處「成效評估」,本研究發現採用觀察與訪談結果交互比對的方式,其效果遠比問卷調查的結果來得真實可靠。
地方政府發展學習型組織的藝術在於與施政策略的融合,透過學習型組織理論與其他妥適之領導與管理理論的靈活應用,讓地方政府發展學習型組織形成一種自然的組織運作方式,則是成熟的學習型組織。 / The purpose of this study was to explore the problems were faced by the local government when it adopted and implemented learning organization theory. These problems included the influences, obstacles and inspirations of the characteristics of the local government when it developed learning organization; the strategies and assessments of developing learning organization by the local government; the inspirations of related leaning organization theories for local government to develop learning organization. There were four research methods were adopted in this study: document analysis, questionnaire, interview and observation. Both of quantitative and qualitative data were collected by this study. The researcher was through his participation and helping the governor to develop learning organization in Pingtung County government to collect the data. The focus of this study were the processes of participation and leadership of the governor in developing learning organization and results of the first stage of developing learning organization.

The study found that both of emphasis and participation by the local government leader was the critical point of the success of developing learning organization. The understanding of the meaning, strategies, and assessments of learning organization and implemented them appropriately with good flexibility were the key point of developing learning organization. In the mean time, the study found that the local government must owned some fundamental conditions in order to develop learning organization. A perfect operation of learning organization was assisted by full conditions of the local government. “There was no time” was the main obstacle perceived by the members of the organization when developing learning organization. Actually, it could be overcome if the implementation of the team action learning of the organization was put into effect.

Another difficulty for the local government to develop learning organization was ” the assessment of the effect.” This study found if we adopted the results from observation and interview and checked them mutually. It could be obtained a more reliable result than the questionnaire.

The art of the local government to develop a successful learning organization was to integrate with the strategies of administration. A mature leaning organization was the learning organization operated naturally in a daily-based. The local government must combined the theories of leaning organization, leadership and management and implemented them appropriately with good flexibility to develop a successful learning organization.

Identiferoai:union.ndltd.org:CHENGCHI/G0931525051
Creators王文華
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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