Aim: The aim of this study is to investigate the impact of New Public Management on Välfärd Gävle through its reforms. Method: This qualitative study has been conducted through eight semi-structured interviews, three of the respondents worked in management whereas the other five was coworkers. Result & Conclusions: Although NPM has a clear impact on the organisation it is considered to have flaws because of its failure to make the management more effective. The conclusion is that management tools such as PVM should have a complementary impact on the organisation based on the flaws of NPM. Suggestions for future research: For future research in NPM, a normalized framework that describes the attributes of NPM is needed. This would make future studies more comparable and will hence improve the understanding of NPM. Contribution: This study contributes to the opportunity of further understand how NPM can be used optimally in the public sector, through a comparison with PVM. / Syfte: Studiens syfte är att undersöka NPMs påverkan på Välfärd Gävles förvaltning genom dess reformer. Metod och genomförande: Denna kvalitativa studie har utförts genom åttasemistrukturerade intervjuer, varav tre respondenter på chefsnivå och fem respondenter var medarbetare. Resultat och Slutsats: Trots att NPM har en tydlig påverkan på organisationen så upplevs vissa aspekter av NPM bristfälliga då det misslyckas effektivisera styrningen. Slutsatsen är att ideologier och tankesätt likt PVM bör finnas i styrningen av offentliga myndigheter som komplement till bristerna från NPM. Förslag till vidare forskning: Genom vidare forskning inom NPM krävs det ett normaliserat ramverk för vad som NPM kännetecknar. Detta skulle göra framtida studier mer jämförbara vilket kan komma att utveckla förståelsen av NPM. Uppsatsens bidrag: Denna studie bidrar till en möjlighet att ytterligare förstå hur NPM kan utnyttjas optimalt inom en offentlig myndighet utifrån en jämförelse med PVM.

New Public Management (NPM) has been one of the dominant paradigms in public management since the 1980s. Its various elements have been adopted by many countries around the world in their public sector reforms. This research examines the most influential models of NPM and draws out the recurring elements among them. These elements are then employed to build the theoretical framework of how NPM may be related to the reforms in higher education sectors in two countries with highly contrasting contexts: the United Kingdom and China. The UK is an industrialized country that has been one of the pioneers in implementing NPM reforms in its public sector; whilst China, being a socialist country where its public sector has long been under the tight control of the government, is among the developing countries as one of the "late adopters" of NPM techniques in its public management reforms. The aim of this study is to examine the extent to which NPM reforms in these two countries shared any commonalities and divergences. Multiple cases studies are adopted as the main research method. Four universities are chosen: two in the UK and two in China. A comparative analysis of issues relating to the application of NPM techniques in the reforms in these two countries is provided. The NPM elements adopted during the reform processes in the four case studies are analyzed respectively according to the theoretical framework. The conditions under which various NPM elements have been introduced during the reforms are examined and the extent to which they have been applied in the higher education sector in both countries is explored. Results indicate that there has been a translation of NPM techniques from its original country (the UK) to the Chinese socio-economical and political environment. It has been found that although some of the NPM elements such as delayering and devolution of power are shared by both countries, divergences still exist in many aspects of their organizational changes. Meanwhile, the elite and non-elite group of universities in both countries have chosen different pathways in their reforms, which I have significant impacts on the outcomes. The implications of these case studies for future research on public sector management are discussed in the conclusion.

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The aim of this bachelor´s thesis is to examine the motivational factors for project management as a method for the regional library Kultur i Väst in Sweden, using qualitative content analysis and New Public Management (NPM) as the theoretical framework.. It was performed on eight applications for Kulturrådet from 2010 to 2015. The theoretical framework is based on New Public Management theory and a schematic for the analysis was constructed from several scientists established characteristics of NPM. The results showed that Kultur i Väst primary focus has been intercommunication and united action. Many of the projects were also focused on establishing a network between libraries and methods for collective marketing. These work proceedings correlated with established traits in NPM such as standardization and greater focus on reporting and evaluation. Three different reasons for this correlation were discussed. User demand, standardization and legitimation were all found to have implied or outright stated to be the motivational factor in the projects. The study came to the conclusion that the similarities between how Kulturrådet formulates demands on regional libraries and how Kultur i Väst plan and motivate their own strategies supports the idea of a connection between NPM and project as a method for regional libraries.

The focus of this research is on New Public Management and the implementation of public policy with specific reference to the policy on performance indicators and the management of further education in Scotland. The thesis considers the body of literature on public policy implementation and the current state of knowledge of performance indicators and their use in public management in general and in further education in Scotland in particular. Scottish further education faced radical change in the period from 1990 and part of the change was the introduction by Government of prescribed performance indicators. This research examines the public policy-action relationship by considering the implementation of this policy with particular reference to the differences associated with the relationships between performance governance, performance management and consumerism. The empirical elements of this thesis comprise a study of stakeholder perception of the purpose and utility of performance indicators. From this empirical work conclusions are derived which relate to the main beneficiaries of performance indicators and the extent to which public policy is best understood from a `top-down' or a 'bottom-up' perspective. The thesis concludes that neither of these perspectives is sufficient but both are necessary. The recognition of multiple stakeholder interest leads to a conclusion that implementation can only be examined by considering all stakeholder perceptions of the outputs and outcomes of the public policy on performance indicators in Scottish further education. Performance indicators are themselves a good reflection of the way in which NPM is evolving within public services.

Med termen New Public Management, NPM, vill samhällsvetenskapliga forskare beskriva den våg av organisationsförändringar inom offentlig förvaltning som svept över västvärlden de senaste cirka 30 åren. Den här uppsatsen undersöker hur frivårdsinspektörer inom den svenska kriminalvården upplever sin arbetssituation utifrån förekomsten av NPM-principer. Fem frivårdsinspektörer intervjuades utifrån tre temata som är kopplade till NPM - mål, kontroll och utvärdering. Undersökningen visar att verksamheten tycks ha förändrats påtagligt under den tid intervjupersonerna arbetet inom kriminalvården och att dessa förändringar kan kopplas till uppkomsten av NPM. Delar av arbetets organisering beskrevs som positiv för såväl kriminalvårdens anställda som för dess klienter. Kritik framfördes dock gällande hur verksamhetens måluppfyllnad mättes. Respondenterna menade att detta skedde på ett missvisande sätt och att det kvalitativa, klientnära arbetet sällan uppmärksammades eller utvärderades.

Purpose: The study tries to drive back the concept of [policy] entrepreneurship to its basics according to Schumpeterian/Kirznerian approach by displaying its process of emergence and implementation in the public sector, and its interaction with institutions and their changes. Method: The study was conducted by using a qualitative content analysis examining the protocols of the board of the municipality Ö-vik under the current mandate period (2010 - 2013), internal documents related to policy acceptance, a citizen proposal and a proposition from a politician. Even interviews were conducted with some members of the board, an administrator and the external policy entrepreneur. Conclusions: Entrepreneurial act occurs when unnoticed opportunities are discovered, when a policy domain is in disequilibrium. The driving toward equilibrium is performed as a collective act and the entrepreneurial profit emerged returns to the discoverer. The implementation occurs when the politicians composing the majority in the board guarantee that their monopoly in the political market is maintained, the new actors (external policy entrepreneurs) neutralized and the change is controlled. A process of creating meaning/ proactive manipulation that is the rhetoric of NPM ideology submits entrepreneurial acts to the logic of economic rational calculation and neutralizes its creativity.

The aim of this study is to investigate the problematisation of the swedish railwaysector during the early 1990’s from a New public management-perspective. The method of approach is a ”What is the problem represented to be”-analysis as advocated by Carol Bacchi. By applying this method to the official investigation aimed at providing suggestions for increasing competition in the railway sector it has been shown that the process of deregulation has strong connections to the ideas and models suggested by the New public management-ideology of organisational theory.

En stor förändring som har skett inom den offentliga sektorn sedan 1980-talet är synen på hur man bäst effektiviserar verksamheten. Kommunerna riktade blickar mot företagsvärlden där företagsidealet utmärkte sig som det ideala och optimala för effektivisering. En rad olika teorier om hur man bäst effektiviserar den offentliga sektorn som inbegrips under new public management kom att realiseras under 1990-talet. Med bakgrund av den nya styrningen i form av beställar- utförarmodellen som ett led i new public management har syftet med denna uppsats varit att studera i vilken utsträckning tjänstemännen utövar makt genom att studera ett fall och den beslutsprocess som föranledde det. Vidare har syftet varit att studera på vilket sätt tjänstemannamakten utgör ett demokratiskt problem. En kvalitativ metod med semistrukturerade intervjuer har tillämpats för att besvara första frågeställningen. Resultatet visar bland annat att det förekommer meningsskiljeaktigheter i hur beställare och utförare tolkar det kontraktet som är elementärt för beställar- utförarmodellen, vilket riskerar att ansvarutkrävandet blir svårare för medborgaren gentemot politikerna.