Enterprise resource planning (ERP) systems are regarded as among the most innovative information technology products developed over the past two decades. Thus, they have become the backbone of management information systems in the organizations that have implemented them. The difficulties associated with their high failure rate, however, have been the subject of extensive studies. To expand on this knowledge, this study has two research objectives: to examine the relationship between corporate governance structures and implementation results and to investigate whether implementation outcomes vary by country. This study focuses on the project steering committee’s involvement, internal auditors’ participation, and the change management plan implementation. The results demonstrate that steering committee involvement is a primary factor that influenced the success of ERP implementation; and that institutional factors in country of deployment are important determinants of ERP project outcome.

A number of studies have indicated that violent video gameplay is associated with higher levels of aggression, and desensitization to violent content contributes to this association. Utilizing a rapid serial visual presentation (RSVP) task, the current study used event-related potentials (ERPs) to investigate selective attention (N1 activation), cognitive control (N2 activation), and desensitization (P3 activation) as neurocognitive mechanisms potentially underlying the association between gameplay and subtypes of aggression. Results showed video game players and non-players differed significantly in brain activation when engaged with violent imagery. N1 and P3 amplitude moderated the association between gameplay and pleasure-oriented aggression. Follow-up analyses further revealed that individuals who play games for many hours and show large N1 activation (high selective attention) in the face of violence have small P3 activation (heightened desensitization). Thus, our results suggest that selective attention to violent content and subsequent desensitization effects moderate the association between video gameplay and aggression.

Difficulties in speech production are often marked by disfluency; fillers, hesitations, prolongations, repetitions and repairs. In recent years a body of work has emerged that demonstrates that listeners are sensitive to disfluency, and that this affects their expectations for upcoming speech, as well as their attention to the speech stream. This thesis investigates the extent to which delay may be responsible for triggering these effects. The experiments reported in this thesis build on an Event Related Potential (ERP) paradigm developed by Corley et al., (2007), in which participants listened to sentences manipulated by both fluency and predictability. Corley et al. reported an attenuated N400 effect for words following disfluent ers, and interpreted this as indicating that the extent to which listeners made predictions was reduced following an er. In the current set of experiments, various noisy interruptions were added to Corley et al.,'s paradigm, time matched to the disfluent fillers. These manipulations allowed investigation of whether the same effects could be triggered by delay alone, in the absence of a cue indicating that the speaker was experiencing difficulty. The first experiment, which contrasted disfluent ers with artificial beeps, revealed a small but significant reduction in N400 effect amplitude for words affected by ers but not by beeps. The second experiment, in which ers were contrasted with speaker generated coughs, revealed no fluency effects on the N400 effect. A third experiment combined the designs of Experiments 1 and 2 to verify whether the difference between them could be characterised as a context effect; one potential explanation for the difference between the outcomes of Experiments 1 and 2 is that the interpretation of an er is affected by the surrounding stimuli. However, in Experiment 3, once again no effect of fluency on the magnitude of the N400 effect was found. Taken together, the results of these three studies lead to the question of whether er's attenuation effect on the N400 is robust. In a second part to each study, listeners took part in a surprise recognition memory test, comprising words which had been the critical words in the previous task intermixed with new words which had not appeared anywhere in the sentences previously heard. Participants were significantly more successful at recognising words which had been unpredictable in their contexts, and, importantly, for Experiments 1 and 2, were significantly more successful at recognising words which had featured in disfluent or interrupted sentences. There was no difference between the recognition rates of words which had been disfluent and those which were affected by a noisy interruption. Collard et al., (2008) demonstrated that disfluency could raise attention to the speech stream, and the finding that interrupted words are equally well remembered leads to the suggestion that any noisy interruption can raise attention. Overall, the finding of memory benefits in response to disfluency, in the absence of attenuated N400 effects leads to the suggestion that different elements of disfluencies may be responsible for triggering these effects. The studies in this thesis also extend previous work by being designed to yield enough trials in the memory test portion of each experiment to permit ERP analysis of the memory data. Whilst clear ERP memory effects remained elusive, important progress was made in that memory ERPs were generated from a disfluency paradigm, and this provided a testing ground on which to demonstrate the use of linear mixed-effects modelling as an alternative to ANOVA analysis for ERPs. Mixed-effects models allow the analysis of unbalanced datasets, such as those generated in many memory experiments. Additionally, we demonstrate the ability to include crossed random effects for subjects and items, and when this is applied to the ERPs from the listening section of Experiment 1, the effect of fluency on N400 amplitude is no longer significant. Taken together, the results from the studies reported in this thesis suggest that temporal delay or disruption in speech can trigger raised attention, but do not necessarily trigger changes in listeners' expectations.

Most of the theory that concerns auditing relates to agency theory where auditors' role is to mitigate the information asymmetry between principals and agents. During the last decade, we have witnessed technological advancements across the society, advancements which also have affected the auditing profession. Technology and accounting information systems has decreased information asymmetry in various ways. From an agency theory point of view, this would arguably reduce the demand for auditing. In the same time, the audit profession is expanding into new business areas where auditors perform assurance services. The purpose of this paper is to investigate auditors' role in a technological environment. Interviews have been used to explore auditors' perception of the role. The result indicates that auditors' role still is to mitigate principal-agent conflicts, though, information asymmetries are expanding to comprehend more and to a wider stakeholder group due to technology. The end goal is still the same, that to provide trust to the stakeholders, technology enable new ways of reaching there and broadens the scope towards systems and other related services. That is the perceived role of auditors in today´s technological environment.

The paper describes a layout and a development of the software product used for fully automatic data exchange and synchronization between a business information system (ERP system) and a web system (an e-shop). The reason for designing such a system is an effort to minimize human work performed when handling the data in both systems. The data integrity in both systems is established due to this mechanism and a significant time saving is likewise a key factor. If the data are changed in one system, the changes are detected and synchronized with the data from the other system which constantly ensures up to date data.

>Magister Scientiae - MSc / INTRODUCTION: Sustained attention is known to be dysfunctional in psychotic disorders. Sustained attention is the ability to remain focused on a specific time-locked stimulus within a task. We aimed to determine whether there are specific group differences between CON and three psychotic disorders: SCZ, MPD and BPD, then to determine differences between these psychotic disorders. This included differences in behavioural performance and prominent electrophysiological event-related potential (ERP) wave components during cueing and target processing of a visual sustained attention task. Further we aimed to characterize ERP waveform component relationships across and within these groups for demographics, substance use, behavioural performance, and clinical variables, the last limited to the psychotic groups. Lastly, we investigated the effects of prescribed medications on ERP wave components within the psychotic groups. METHODOLOGY: 103 participants (29 schizophrenia (SCZ), 28 bipolar disorder with a history of psychosis (BPD), 21 methamphetamine-induced psychotic disorder (MPD), and 30 controls (CON)) underwent electroencephalography (EEG) record while completing a visual continuous performance task. Participants were presented with 60 trials with three consecutive S’s, the presentation of the third S required a behavioural response. Prominent ERP waveform components were extracted from cues and target stimulus. Group differences were determined by ANOVA with Bonferroni post-hoc correction or multivariate Kruskal-Wallis test dependent on data distribution. Relationships between ERP wave components were determined appropriate with Spearman’s Rank order correlation analyses. RESULTS: (1) MPD reported higher use of substances compared to CON, SCZ and BPD. SCZ behavioural performance was poorer compared to CON which was shown by their longer response times, reduced accuracy and increased errors of omission. Clinically, MPD was found to have a shorter duration of illness compared to SCZ. Then SCZ was found to have more positive symptoms compared to BPD whereas BPD had more negative symptoms compared to SCZ. For the first cue, wave component differences were found only over the left hemisphere, for P100 amplitude over the frontal cortex, P300 amplitude over the central cortex, and N170 amplitude over the parietal cortex. For the presentation of the second cue, differences noted for all groups were localised to the frontal and central brain regions, for P100 and N170 ERP waveforms. For the target stimulus wave component differences were found over the prefrontal, frontal and parietal brain regions, within CON, SCZ, BPD and MPD. (2) For the first cue, education positively correlated with the N170 left parietal amplitude in CON and P300 right parietal amplitude in MPD. During the second cue, the left parietal N170 latency in SCZ correlated positively with education and the left central P300 latency correlated negatively with education in MPD. The age on the day of testing correlated positively with the target left frontal P300 latency in MPD. For the first cue, substance use positively correlated with the left and right parietal P300 latency and negatively for the right parietal P100 amplitude in SCZ. In MPD, a negative correlation was noted across left and right prefrontal N170 and P300 amplitudes, and positive correlation for the left prefrontal P300 latency in MPD. For the target stimulus, correlations were evident for the left and right parietal N70, N170 amplitudes, P300 latency, the right parietal P100 amplitude and left central P300 latency in SCZ. For the first cue, in SCZ PANSS total score correlated positively with left and right central P300 amplitudes and the left parietal P300 amplitude. For the second cue; in MPD, the PANSS negative symptom score, positively correlated with the P100 and N170 left parietal amplitude, left and right parietal P150 amplitude, left central and right parietal P300 amplitude. For the target, the Hamilton depression rating scale correlated positively with the left and right frontal P300 amplitude in MPD and then negatively with the right parietal P300 amplitude in SCZ. Behavioural performance in CON, positively correlated with the left parietal N70, P100, P150 and N170 amplitude the number of correct responses, and left central N170 amplitude. While the number of impulsive responses correlated negatively with the left parietal N70, P100, P150 and N170 and the left central N170 amplitude of CON. For the second cue, behavioural performance was related to the fronto-parietal relationship across all groups. For the target stimulus, impulsive responses positively correlated with the left parietal N70 latency in SCZ. Overall response time negatively correlated with the right parietal P300 latency for SCZ. (3) Medication was found to affect ERP wave components during the sustained visual attention task. For the first cue FGA’s increased the left central P100 amplitude in both SCZ and BPD and decreased the left parietal P100 amplitude in SCZ only. The use of antipsychotics increased the right parietal N70 and left central P100 amplitudes in BPD, specifically the right prefrontal N170 amplitude was increased with the use of SGA’s. Then clozapine use increased the left frontal P100 amplitude in SCZ. For the second cue, SGA’s decreased the right parietal P150 amplitude in SCZ but in MPD the right parietal P150 amplitude was increased with haloperidol use, and FGA. SGA’s increased the left parietal P300 latency in BPD and sodium valproate decreased the left prefrontal P300 latency. For the target stimulus, SGA’s decreased the right parietal P100, P150 and left parietal P150 amplitudes and increased the left central P300 latency in BPD. CONCLUSION: (1) sustained attentional performance is poorer in SCZ. Our study adds to previous studies showing attention processing deficits in SCZ, are evident during cueing of a sustained attention tasks; (2) substance use was found to slow cognitive processing, education improved executive function and information processing, and symptom severity was associated with dysfunction of prefrontal and frontal cortices; (3) antipsychotic medication was related to improved processing of salient information. These data support the current literature and provide novel insights to the attentional processing deficits during cueing in the psychotic disorders.

>Magister Scientiae - MSc / Introduction: Sustained attention is known to be dysfunctional in psychotic disorders. Sustained attention is the ability to remain focused on a specific time-locked stimulus within a task. We aimed to determine whether there are specific group differences between CON and three psychotic disorders: SCZ, MPD and BPD, then to determine differences between these psychotic disorders. This included differences in behavioural performance and prominent electrophysiological event-related potential (ERP) wave components during cueing and target processing of a visual sustained attention task. Further we aimed to characterize ERP waveform component relationships across and within these groups for demographics, substance use, behavioural performance, and clinical variables, the last limited to the psychotic groups. Lastly, we investigated the effects of prescribed medications on ERP wave components within the psychotic groups. Methodology: 103 participants (29 schizophrenia (SCZ), 28 bipolar disorder with a history of psychosis (BPD), 21 methamphetamine-induced psychotic disorder (MPD), and 30 controls (CON)) underwent electroencephalography (EEG) record while completing a visual continuous performance task. Participants were presented with 60 trials with three consecutive S’s, the presentation of the third S required a behavioural response. Prominent ERP waveform components were extracted from cues and target stimulus. Group differences were determined by ANOVA with Bonferroni post-hoc correction or multivariate Kruskal-Wallis test dependent on data distribution. Relationships between ERP wave components were determined appropriate with Spearman’s Rank order correlation analyses.

Enterprise Resource Planning and Customer Relationship Management are two essential concepts in the global supply chain. These aspects are considered to be the backbone of organizational success as they ensure that the upstream and downstream members of the chain are working effectively to deliver services that meet the standards and the customer’s requirements. Customer satisfaction in the freight forwarding industry, especially for the Case company is the priority. Integration of new systems in the centralized repository so that the information sharing is facilitated, and decision making is strengthened. Vendor selection, implementation of the new system, and customer satisfaction are the essential parts of this study. As there is significant competition in the industry, there are increasing challenges in boundless trading. Several researchers have conducted a study on this aspect to evaluate the critical success factors driving ERP system successfully. In this study, the researchers aimed to analyse the importance of implementing a CRM system in an ERP system of the Case company and evaluate how it positively influenced the organization.The researchers in this study used a triangulation approach and made use of both primary and secondary data in the study. For primary data, there were several detailed interviews conducted while the secondary data was collected through the comprehensive literature review. The results showed that there had all the research participants emphasized massively on the importance of customer relationship and implementation of a new system in the organization. There were specific challenges that were faced by the organization, especially concerning the employee resistance to change and the increase in the costs of the organization. However, the benefits outweigh the costs, and it is suggested to continuously improve the system for the sake of enhanced the organization’s performance.

A Integração de Aplicativos Empresariais (EAI, Enterprise Application Integration) entre empresas de uma mesma cadeia produtiva é uma inovação organizacional que proporciona grandes ganhos em competitividade, o que chega a ser vital no atual ambiente de negócios. Essa integração necessita de recursos nem sempre disponíveis nesses sistemas de gestão. Este estudo fez um levantamento dos Sistemas Integrados de Gestão Empresarial (ERP, Enterprise Resource Planning) mais utilizados no Brasil, a respectiva participação no mercado brasileiro e identificou para cada um deles quais seus recursos existentes para integração com outros ERP de outras organizações da cadeia. Tem-se como resultado um panorama no qual se pode apoiar para tomada de decisão ou usá-lo como ponto de partida para pesquisa do nível de utilização do recurso de integração de sistemas entre empresas no Brasil e das barreiras à implementação da mesma. Trata-se de uma pesquisa exploratória que pela análise dos documentos disponibilizados pelos desenvolvedores dos softwares fez a identificação dos recursos de integração dos cinco sistemas ERP mais utilizados no Brasil. / Enterprise Application Integration (EAI) among companies of the same production chain is an organization innovation that provides meaningful gains in competitiveness, which may be critical in current business environment. This integration needs resources not always available in this management systems. This paper investigated Brazil most used ERP, their market share, and identified each ones existing resources to integrate with other ERP in other organizations in the chain. As a result, there is a full view on which to rely for decision making or to be taken as a start for an research on the system integration resource utilization level among Brazil companies and implementation barriers to it. It is a exploratory research, where by means of documentation made available by the softwares developers identified the integration resources of the five ERP systems most used in Brazil.

Este trabalho é um estudo das características dos sistemas ERP (Enterprise Resource Planning), de seus processos de escolha, implementação e utilização, de seus benefícios, suas desvantagens e de seus possíveis impactos nas organizações. No levantamento bibliográfico, são apresentados conceitos relacionados aos sistemas ERP, bem como uma proposta de modelo de ciclo para estes sistemas, com a finalidade de estudar suas diferentes etapas na empresa, procurando estabelecer em cada uma delas quais são os aspectos mais importantes. Na pesquisa empírica realizada, procurou-se identificar e analisar, através do método de estudos de casos múltiplos em 8 empresas, aspectos relacionados ao processo de escolha, implementação e utilização do sistema ERP. Entre os resultados obtidos, destacam-se a análise da influência do modo de início de operação do sistema nas etapas de implementação e estabilização do sistema, o detalhamento de características do ciclo de vida dos sistemas ERP e a descrição da relação entre a integração oferecida pelos sistemas ERP e seus benefícios e dificuldades para implementação.