This master's thesis analyses the problems concerning system of payments especially clearing credit transfers, bank statement of accounts and interconnection with the company’s information system. It proposes suitable ways of optimalization which in the upshot lead to a better exploitation of information technologies and simplification for the human operator.

The topic of this thesis is the prosperity of an internet presentation of a small company and the company’s communication with its potential customers by means of the internet. It deals with various ways of advertising and the introdution of an online shop as an important business channel

This master thesis deals with e-commerce of entrance tickets. Current reservation and sale systems of entrance tickets are described, advantages and risks of those systems are described from the customer point of view and management point of view. Improvement of e-commerce of entrance tickets implemented in Brno City Theatre is suggested based on detailed analysis of internal and external factors, which are defined with usage of SLEPT, SWOT analysis and Porter model of competition.

This diploma thesis deals with the development of payments instruments, contactless technologies and instruments of contactless payments. This thesis describes intentions of card associations VISA and MasterCard in area contactless payments. It also contains a questionnaire survey, on the basis of which was carried out an evaluation and comparison with intentions associations. At the same was recommend of development for a provider of services in the area.

This thesis aims to increase the quality of telephone operators work and messenger network of the Mediaservis company, which competes to Czech Post and provides customer service outsourcing. The theoretical part of thesis is aimed to work motivation, wage-payment systems and employee benefits. The theory is applied in the second part of thesis, which brings suggestions to improve actual motivation system. Solutions are based on company and employee research.

There are many ways to finance housing. This thesis deals with the financing of a property by means of mortgage. It focuses on the impact of the down payment on the mortgage in the total price of a new home for a young family. The introduction defines the basic concepts related to mortgage requirements and documents which are necessary for obtaining the loan. In the next section, mortgage is designed for a set of different initial down payments for a particular apartment, and these variants are then evaluated. The work also includes the appraisement of the model apartment and it compares the determined prices with the total price paid by the family, including the costs associated with the mortgage payments. The aim of this thesis is to determine how high the influence of the initial amount of the down payment is on the total price of the apartment.

The aim of the master's thesis "Analysis of Selected Payment Protocols" is overview of used payment. The first part is concentrated on data security, the second is dedicated to payment protocols, their characteristics, used technology and security elements. The third part is dedicated to verification and simulation tools. Comparison of particular payment protocols and of particular verification tools is part of this work too. Experimental part of the thesis is focused on formalization and verification of the payment protocol Visa 3-D Secure, of the protocol NetBill and on formalization of two subprotocols of SET.

Ensuring security of online payment services Abstract The thesis is devoted to the topic of ensuring security of online payment services, especially in the context of identification and authentication of the client in the Internet when performing acts related to the provision of payment services. The issue of the customer identity is described especially in the context of know your customer principle governed by legal regulation in the area of combating money laundering and financing of terrorism, and in the context of the obligation to carry out a strong customer authentication (SCA) brought by the PSD2 directive and related RTS. The aim of the thesis is to describe and critically evaluate the legislation in the area of ensuring security of online payment services, meaning the binding legislation, soft law and rules created by entities operating on the payment services market. In this context, the thesis also deals with the question of proportionality of legislation in connection to the positive user experience and the possibility of implementing innovative FinTech solutions. The thesis is divided into four chapters, supplemented by introduction to the respective subject matter and conclusion summarizing the observations made in the thesis. The first chapter is devoted to the general definition of the...

The rapid development of technology is quickly changing the everyday lives of people, and it is now possible to use a mobile phone to pay at the checkout in stores. However, being able to pay with a mobile phone has no intrinsic value over existing payment methods, and thus banks have to find a way to add value to their mobile payment services through inter-industry collaboration with other actors. The aim of this report is to find how banks can collaborate with other actors in order to strengthen their brand in the mobile payment business. Through a literature review and several interviews with representatives in the financial industry, merchant sector, and academia, this report answers questions related to the market in Sweden, dominant design, network externalities, business collaboration, trust, and co-branding. This report found that there is a difference in prioritization regarding features and qualities of mobile payments between different segments in the market, and banks should choose a segment to focus their efforts on. There is also a need for discussion in the market between different actors in order to promote the standardization needed to develop mobile payment services further, and banks should therefore collaborate with other actors regarding standards, even if the collaboration does not need to involve resource sharing. Co-branding with other actors could also be a way banks to enhance their brand in mobile payments and reach new market segments. Trust is a critical factor for the success of mobile payments and the handling of customer data will be one of the biggest issues to solve for the banks and their collaborators. Finally, the most important conclusion of this report is that the banks have to find a business model which is attractive enough to the merchants in order to attract them in collaboration and be able to create added value to mobile payments. / Den snabba utvecklingen av tekniken förändrar snabbt vardagen för människor, och det är nu möjligt att använda en mobiltelefon för att betala i kassan i butiker. Att kunna använda en mobiltelefon för att betala istället för nuvarande betalningssätt har dock inget egenvärde och banker måste därför hitta ett sätt att addera värde till sina mobilbetalningstjänster genom att samarbeta med andra aktörer över industrigränserna. Målet med denna rapport är att finna hur banker kan samarbeta med andra aktörer för att stärka sitt varumärke inom mobilbetalningsbranchen. Med hjälp av literaturstudier och flera intervjuer med representanter från finansindustrin, handeln och akademi svarar den här rapporten på frågeställningar relaterade till den svenska marknaden, dominant design, nätverkseffekter, affärssamarbeten, tillit och varumärkessamarbeten. Rapporten visar att det finns skillnader mellan de olika marknadssegmenten gällande prioriteringen av funktioner och egenskaper hos mobila betalningar, och att banker bör välja ett segment att fokusera på. Vidare fann rapporten att det krävs diskussion på marknaden mellan de olika aktörerna för att främja framtagningen av den standardisering som krävs för att föra utvecklingen av mobila betalningar framåt. Banker borde därför samarbeta med andra aktörer för att få fram en sån standard, även om det inte behöver innebära att man delar resurser. Varumärkessamarbeten med andra aktörer kan också användas av banker för att förstärka sitt varumärke inom mobila betalningar och nå nya marknadssegment. Tillit är en kritisk faktor för att mobila betalningar ska lyckas, och hanteringen av kunddata kommer vara ett av de största problemen för bankerna och deras samarbetspartners att lösa. Slutligen så är den viktigaste slutsatsen av den här rapporten att banker måste skapa en affärsmodell som är tillräckligt attraktiv för handlare för att kunna locka till sig dem till samarbeten och kunna skapa mervärde till mobila betalningar.

This thesis analyses how a payment system affects the diffusion of renewable electricity in rural Uganda. A case study is used provided by a start-up company named Pamoja Cleantech. This company is about to sell electricity, which is generated by biomass-based gasification, to a low-income community. Several households are already connected to the established mini-grid while the majority is still not served. A chasm has been identified between the users in the rural village. The reason for this gap between adopters is the high connection fee and a lack of transparent communication. Therefore, diffusion theory has been used to analyse the impact of several payment-related solutions that could close this chasm. First of all, a set of critical factors have been identified concerning general electricity adoption in the case. Those are reliability, trust, transparent communication and satisfying the needs of the local people. Additionally, it has been shown that a payment system, tariffs, and investment costs must satisfy specific requirements in order to be effective, efficient, and positively affect the rate of adoption. These are requirements such as dealing with the cultural incompetence of people being able to save money and to overcome their understanding to have electricity as a status symbol. Therefore an existing technology with its infrastructure is proposed to use: mobile banking. Since this technology has already penetrated Uganda, its convenience to use and satisfaction is high. Additionally, it has advantages such as saving time, security, reliability, and not much space for fraud. This thesis is based on a theoretical framework that is empirically tested and will provide a description of this specific situation in Uganda. Also, it proposes several management recommendations for the company in order to convert adduced threats into opportunities and strengthen their current inclusive business model.