Förtroende har sitt ursprung i trygghet och säkerhet. För att lämna ifrån sig personlig information krävs att man känner förtroende och således även trygghet och säkerhet. Tillgång till personlig information är en viktig konkurrensfördel för ett företag. Samtidigt utgör den personliga informationen ett problem eftersom många kunder känner en oro att lämna ifrån sig denna. Oron beror på osäkerhet om vad som kan hända med den information man lämnar, denna oro kan i sin tur leda till brist på förtroende. Chansen är med andra ord större att kunden väljer att fullfölja en registrering om den känner förtroende. I USA presenterar de flesta stora webbplatser en integritetspolicy, även om tillämpningen av dem varierar något, i syfte att skapa förtroende. I Sverige existerar företeelsen inte alls i samma utsträckning. Kundernas oro för att lämna ifrån sig personlig information gör att det finns ett behov av att informera dem om hur erlagd information hanteras. Genom att presentera en integritetspolicy (enligt rekommend ationerna) kan man öka Internetanvändarnas kunskap om vad som händer med deras personliga information. Således minskar även användarnas osäkerhet och förtroende kan byggas. / 0707-94 66 52 / 0703-64 15 00

I en tid där digitaliseringen är mer utbredd än någonsin ökar också mängden data som samlas och delas online. I takt med att nya tekniker utvecklas öppnas det upp för nya utmaningar för integritetsfrågor. En aktiv användare online ägnar sig med störst sannolikhet också åt ett eller flera sociala medier, där ändamålen ofta innebär att dela med sig av information till andra. Eftersom tekniker Augmented Reality används mer frekvent i några av de största sociala medierapplikationerna blev studiens syfte att undersöka potentiella integritetsproblem med Augmented Reality.l Studiens tillvägagångsätt har bestått av en empirisk datainsamling för att skapa ett teoretiskt ramverk för studien. Utifrån detta har det genomförts en digital enkät samt intervjuer för att närmare undersöka användarens beteende online och The Privacy Paradox. Utifrån undersökningens resultat kunde The Privacy Paradox bekräftas och ge en bättre förståelse för hur användaren agerar genom digitala kanaler. I studien behandlas olika aspekter kring integritetsfrågor såsom användarvillkor, sekretessavtal, datamäklare, framtida konsekvenser och vad tekniken möjliggör. Studien kom fram till att användare, företaget och dagens teknik tillåter att en känsligare information kan utvinnas genom ett dataintrång. Även om det ännu inte har inträffat ett dataintrång som grundat sig i Augmented Reality före denna studie, finns det en risk att det endast handlar om en tidsfråga innan det sker. / In a time when digitalization is more widespread than ever, the amount of data collected and shared is increasing. As new technologies develop, challenges for privacy concerns arises. An active online user is likely to engage in one or many social media platforms, where the purpose often involves sharing information with others. Since Augmented Reality is more frequently supported in some the biggest social media applications, the purpose of this study was to investigate potential privacy concerns with Augmented Reality. The study's approach consisted of an empirical data collection to create a theoretical framework for the study. Based on this, a digital survey and interviews were conducted to further investigate the user's behavior online and The Privacy Paradox. Based on the results of the survey, The Privacy Paradox could be confirmed and a better understanding of how the user interacts through digital channels was achieved. The study treats different aspects of privacy concerns such as user terms, privacy policies, data brokers, future consequences and what technology enables. The study reached the conclusion that users, buisnesses and today's technology allow a more sensitive type of information to be collected through a data breach. Even if there has not yet occurred a data breach enabled by Augmented Reality prior to this study, there is a risk that it is only a matter of time until it happens.

Les politiques de confidentialité définissent comment les services en ligne collectent, utilisent et partagent les données des utilisateurs. Bien qu’étant le principal moyen pour informer les usagers de l’utilisation de leurs données privées, les politiques de confidentialité sont en général ignorées par ces derniers. Pour cause, les utilisateurs les trouvent trop longues et trop vagues, elles utilisent un vocabulaire souvent difficile et n’ont pas de format standard. Les politiques de confidentialité confrontent également les utilisateurs à un dilemme : celui d’accepter obligatoirement tout le contenu en vue d’utiliser le service ou refuser le contenu sous peine de ne pas y avoir accès. Aucune autre option n’est accordée à l’utilisateur. Les données collectées des utilisateurs permettent aux services en ligne de leur fournir un service, mais aussi de les exploiter à des fins économiques (publicités ciblées, revente, etc). Selon diverses études, permettre aux utilisateurs de bénéficier de cette économie de la vie privée pourrait restaurer leur confiance et faciliter une continuité des échanges sur Internet. Dans ce mémoire, nous proposons un modèle de politique de confidentialité, inspiré du P3P (une recommandation du W3C, World Wide Web Consortium), en élargissant ses fonctionnalités et en réduisant sa complexité. Ce modèle suit un format bien défini permettant aux utilisateurs et aux services en ligne de définir leurs préférences et besoins. Les utilisateurs ont la possibilité de décider de l’usage spécifique et des conditions de partage de chacune de leurs données privées. Une phase de négociation permettra une analyse des besoins du service en ligne et des préférences de l’utilisateur afin d’établir un contrat de confidentialité. La valeur des données personnelles est un aspect important de notre étude. Alors que les compagnies disposent de moyens leur permettant d’évaluer cette valeur, nous appliquons dans ce mémoire, une méthode hiérarchique multicritères. Cette méthode va permettre également à chaque utilisateur de donner une valeur à ses données personnelles en fonction de l’importance qu’il y accorde. Dans ce modèle, nous intégrons également une autorité de régulation en charge de mener les négociations entre utilisateurs et services en ligne, et de générer des recommandations aux usagers en fonction de leur profil et des tendances. / Privacy policies define the way online services collect, use and share users’ data. Although they are the main channel through which users are informed about the use of their private data, privacy policies are generally ignored by them. This is due to their long and vague content, their difficult vocabulary and their no standard format. Privacy policies also confront users to a dilemma. Indeed, they must agree to all their content in order to use the service or reject it, and in this case they do not have access to the service. No other alternative is given to the user. Online services process data collected from users to provide them a service, but they also exploit those data for economic purposes (targeted advertising, resale, etc.). According to various studies, allowing users to benefit from the use of their data could restore their trust towards online services and facilitate data exchanges on the Internet. In this work, we propose a new model of privacy policy, inspired by the P3P (a World Wide Web Consortium - W3C Recommendation) but increasing its functionalities and reducing its complexity. This model defines a specific structure allowing users and online services to define their preferences and needs. Users have the opportunity to decide for each of their private data, specifying how it will be used and shared. A negotiation phase will allow a needs analysis of the online service and preferences of the user to establish a confidentiality agreement. The value of personal data is also an important aspect of our study. While companies have resources allowing them to rate this value, we apply in this thesis, a hierarchical multi-criteria method. This method will allow each user to give value to his personal data according to the importance he attaches to it. In this model, we also integrate a regulation authority. It is in charge of conducting negotiations between users and online services, and generate recommendations to users based on their profile and current trends.

Der Tagungsband beschäftigt sich mit den aus den neuen Technologien erwachsenden Anforderungen an die Archive. Er fasst mehrere Aufsätze zusammen, die sich aus unterschiedlichen Perspektiven mit diesen Herausforderungen beschäftigen. Das Eingangsreferat von Norbert Becker wertet eine Umfrage zu Erwartungen der Benutzer im Hinblick auf die modernen Medien und Informationstechnologien aus. Kerstin Arnold stellt das Projekt zur Schaffung eines Archivportals für die Bundesrepublik Deutschland vor. In zwei weiteren Beiträgen werden konkrete Digitalisierungsprojekte bzw. –strategien vorgestellt. Susanne Knoblich, Berlin, stellt einen Werkstattbericht zur Übernahme von elektronischen Unterlagen in das Landesarchiv Berlin vor. Abgerundet wird der Band durch einen Beitrag von Kerstin Orantek zu den Problemen des Datenschutzes in einer digitalisierten Welt. / The proceedings of the conference are concerned with the requirements for archives arising due to new technologies. It comprises several papers addressing these challenges from different perspectives. The opening address by Norbert Becker evaluates a survey on user expectations concerning modern media and information technologies. Kerstin Arnold describes a project to create the archive portal of the Federal Republic of Germany. In two other contributions, specific digitisation projects or strategies are discussed. Susanne Knoblich from Berlin presents a working report on the transfer of electronic documents for the National Archives of Berlin. Kerstin Orantek completes the volume with a contribution on the problem of data protection in a digital world.

Der Tagungsband beschäftigt sich mit den aus den neuen Technologien erwachsenden Anforderungen an die Archive. Er fasst mehrere Aufsätze zusammen, die sich aus unterschiedlichen Perspektiven mit diesen Herausforderungen beschäftigen. Das Eingangsreferat von Norbert Becker wertet eine Umfrage zu Erwartungen der Benutzer im Hinblick auf die modernen Medien und Informationstechnologien aus. Kerstin Arnold stellt das Projekt zur Schaffung eines Archivportals für die Bundesrepublik Deutschland vor. In zwei weiteren Beiträgen werden konkrete Digitalisierungsprojekte bzw. –strategien vorgestellt. Susanne Knoblich, Berlin, stellt einen Werkstattbericht zur Übernahme von elektronischen Unterlagen in das Landesarchiv Berlin vor. Abgerundet wird der Band durch einen Beitrag von Kerstin Orantek zu den Problemen des Datenschutzes in einer digitalisierten Welt.:Stephan Luther: Einleitung 7 Norbert Becker: Perspektiven, Benutzererwartungen und neue Aufgaben der Archive zu Beginn des 21. Jahrhunderts. Ergebnisse einer Benutzerumfrage 11 Kerstin Arnold: Auf dem Weg zum Archivportal Deutschland. Die Referenzanwendung aus dem DFG-Projekt zum „Ausbau des Netzwerks SED-/FDGB-Archivgut“ 37 Marek Ďurčanský: Die tschechischen Spezialarchive und die Digitalisierung 53 Matthias Röschner: Auf dem Weg ins Internet – Digitalisierungsprojekte im Archiv 65 Susanne Knoblich: Übernahme und Archivierung elektronischer Unterlagen durch das Landesarchiv Berlin – Ein Werkstattbericht 83 Kerstin Orantek: Probleme des Datenschutzes in einer digitalisierten Welt – Neue Anforderungen für Archive? 91 / The proceedings of the conference are concerned with the requirements for archives arising due to new technologies. It comprises several papers addressing these challenges from different perspectives. The opening address by Norbert Becker evaluates a survey on user expectations concerning modern media and information technologies. Kerstin Arnold describes a project to create the archive portal of the Federal Republic of Germany. In two other contributions, specific digitisation projects or strategies are discussed. Susanne Knoblich from Berlin presents a working report on the transfer of electronic documents for the National Archives of Berlin. Kerstin Orantek completes the volume with a contribution on the problem of data protection in a digital world.:Stephan Luther: Einleitung 7 Norbert Becker: Perspektiven, Benutzererwartungen und neue Aufgaben der Archive zu Beginn des 21. Jahrhunderts. Ergebnisse einer Benutzerumfrage 11 Kerstin Arnold: Auf dem Weg zum Archivportal Deutschland. Die Referenzanwendung aus dem DFG-Projekt zum „Ausbau des Netzwerks SED-/FDGB-Archivgut“ 37 Marek Ďurčanský: Die tschechischen Spezialarchive und die Digitalisierung 53 Matthias Röschner: Auf dem Weg ins Internet – Digitalisierungsprojekte im Archiv 65 Susanne Knoblich: Übernahme und Archivierung elektronischer Unterlagen durch das Landesarchiv Berlin – Ein Werkstattbericht 83 Kerstin Orantek: Probleme des Datenschutzes in einer digitalisierten Welt – Neue Anforderungen für Archive? 91

I en tid där digitaliseringen är mer utbredd än någonsin ökar också mängden data som samlas och delas online. I takt med att nya tekniker utvecklas öppnas det upp för nya utmaningar för integritetsfrågor. En aktiv användare online ägnar sig med största sannolikhet också åt ett eller flera sociala medier, där ändamålen ofta innebär att dela med sig av information till andra. Eftersom tekniken Augmented Reality används mer frekvent i några av de största sociala medieapplikationerna blev studiens syfte att undersöka potentiella integritetsproblem med Augmented Reality. Studiens tillvägagångssätt har bestått av en empirisk datainsamling för att skapa ett teoretiskt ramverk för studien. Utifrån detta har det genomförts en digital enkät samt intervjuer för att närmare undersöka användarens beteende online och The Privacy Paradox. Utifrån undersökningens resultat kunde The Privacy Paradox bekräftas och ge en bättre förståelse för hur användaren agerar genom digitala kanaler. I studien behandlas olika aspekter kring integritetsfrågor såsom användarvillkor, sekretessavtal, datamäklare, framtida konsekvenser och vad tekniken möjliggör. Studien kommer fram till att användare, företaget och dagens teknik tillåter att en känsligare information kan utvinnas genom ett dataintrång. Även om det ännu inte har inträffat ett dataintrång som grundat sig i Augmented Reality före denna studie, finns det en risk att det endast handlar om en tidsfråga innan detta sker. / In a time when digitalization is more widespread than ever, the amount of data collected and shared is increasing. As new technologies develop, challenges for privacy concerns arises. An active online user is likely to engage in one or many social media platforms, where the purpose often involves sharing information with others. Since Augmented Reality is more frequently supported in some of the biggest social media applications, the purpose of this study was to investigate potential privacy concerns with Augmented Reality. The study’s approach consisted of an empirical data collection to create a theoretical framework for the study. Based on this, a digital survey and interviews were conducted to further investigate the user's behavior online and The Privacy Paradox. Based on the results of the survey, The Privacy Paradox could be confirmed and a better understanding of how the user interacts through digital channels was achieved. The study treats different aspects of privacy concerns such as user terms, privacy policies, data brokers, future consequences and what technology enables. The study reached the conclusion that users, businesses and today's technology allow a more sensitive type of information to be collected through a data breach. Even if there has not yet occurred a data breach enabled by Augmented Reality prior to this study, there is a risk that it is only a matter of time until this happens.

Consumers have begun to take a more proactive approach to their healthcare by accessing pharmaceutical companies Websites to obtain health and drug information, support groups, rebates, coupons, as well as free drug trials. In exchange for these benefits, companies require consumers to voluntarily disclose information. However, research has shown that consumers continue to be concerned about how their information is managed, used, and distributed by companies, especially if accessed via the Web. To date, there has been limited empirical research to examine the actual online practices of companies when it comes to privacy, especially those of pharmaceutical companies. Using Delphi expert panel process, the components of a benchmarking index were identified to examine the documented and actual online practices of 100 Website registrations with pharmaceutical companies. The evolution for the development of an index to measure the personal information privacy violations of pharmaceutical companies is presented. Second, empirical evidence is provided regarding the magnitude of voluntary adherence to the Fair Information Practices (FIPs) by pharmaceutical companies based upon the personal information privacy violations. The results revealed that companies with headquarters in Europe had fewer personal information privacy violations than those in Asia, UK, and the US. Moreover, the results indicate that fewer personal information privacy violations occur for chronic conditions than for non-chronic conditions, as well as fewer violations occur with Website registrations for updates than for discounts. Finally, both Europe and UK demonstrated more overall adherence to FIPs than the US and Asia. This suggests that self-regulation may not be sufficient, while more enforcement may be necessary to decrease personal information privacy violations.

This diploma thesis focuses on the topic of posthumous user data management concerning social media platforms. This topic is rarely discussed from the viewpoint of new media studies in academic literature. My thesis endeavours to unveil, contextualize, and critically assess the development of the posthumous data policies in order to uncover the level of control users and survivors have over the deceased users' data. Thus, three case studies of chronological posthumous policy development of major social media (Facebook, Twitter, and LinkedIn) were conducted and results were compared. The analysis has shown that platforms are rather reluctant to change their posthumous policies. One of the primary triggers for change comes from the users' feedback. Across all three cases every platform provided limited or no information about these policies in their terms of use or privacy policies. The case studies demonstrated that users have very limited choices regarding their data after death directly on the examined social media platforms. Individuals who were close to the deceased account users have the ability to request account deletion or have limited access to the account granted by the platform. The level of data preservation demanded by platforms seems dependent on a given social media's communication specificity...

This diploma thesis focuses on the topic of posthumous user data management concerning social media platforms. This topic is rarely discussed from the viewpoint of new media studies in academic literature. My thesis endeavours to unveil, contextualize, and critically assess the development of the posthumous data policies in order to uncover the level of control users and survivors have over the deceased users' data. Thus, three case studies of chronological posthumous policy development of major social media (Facebook, Twitter, and LinkedIn) were conducted and results were compared. The analysis has shown that platforms are rather reluctant to change their posthumous policies. One of the primary triggers for change comes from the users' feedback. Across all three cases every platform provided limited or no information about these policies in their terms of use or privacy policies. The case studies demonstrated that users have very limited choices regarding their data after death directly on the examined social media platforms. Individuals who were close to the deceased account users have the ability to request account deletion or have limited access to the account granted by the platform. The level of data preservation demanded by platforms seems dependent on a given social media's communication specificity...

This essay reflects a particular method and way of working that I employ when undertaking artistic research. My artworks are rooted and develop from the situation I find myself in as an artist, the very context I exhibit the work within. I do this by trying to understand this position, both on the micro and macro scale. As an artist currently studying at—and subsequently exhibiting in relation to— Konstfack, I base my research with the physical manifestation of the school. An imposing building that was part of a huge headquarters and factory site for the telecommunication company, Ericsson, in south Stockholm. The title of my essay is from the translation of a unique German cipher machine, the Geheimschreiber, made known to me through enquiry into this site. Throughout the Second World War the German army used this machine to send highly encrypted military messages across Swedish telephone cables. Following one of the greatest accomplishments in the history of cryptography, a Swedish mathematician broke this German code and subsequently assisted in designing a deciphering machine on behalf of the Swedish Intelligence branch. This device, known as the App, was secretly developed and manufactured by Ericsson, possibly where I now study. In exploring the theme of secrets, this essay originates from an underpinning desire and subject of my work to reveal what is concealed or overlooked. Through researching and writing this essay I attempt to have a better understanding on the notion of secrets, in both the private and public realms. Introducing the artistic process and situation I am working from, I explore the central role that secrets play within society. In order to understand secrecy today I introduce the intertwined and associated contemporary debates of privacy, (both private and public) and transparency through such subjects as Google’s new privacy policy, mobile phone hacking, WikiLeaks and offshore banking.