The general topic of this thesis is Green ICT and its support. But specifically is this work focused on Green ICT maturity model, as a starting point for the implementation of Green ICT practices in small and medium-sized enterprises in the Czech Republic. The main goal of this thesis is therefore the definition of this maturity model. This definition primarily consists of defining the questions, possible responses and assigning weights for these responses from the perspective of Green ICT maturity. By answering these questions, Green ICT maturity of any small or medium-sized enterprise can be measured. To achieve the main goal, the areas of Green ICT and Green ICT maturity levels for small and medium-sized enterprises were defined. However, for making this maturity model a relevant result of the thesis, testing it in practice was necessary. For this purpose was therefore created an interactive website with self-assessment form, through which companies were able to evaluate their Green ICT. Than the results of this self-assessment, were analyzed. The personal benefit of this thesis is definition of the Green ICT maturity model with a focus on small and medium-sized enterprises, including implementation and verification in practice. This part is considered as practical. For theoretical part I consider defining the areas of Green ICT for small and medium-sized enterprises, which is also seen as personal benefit.

The thesis deals with the evaluation of IT processes maturity. In the theoretical part, management of information technologies and methods of assessment in the organization are described. Four methods are selected and used for the maturity assessment of the Release Management process in Česká pojišťovna a.s. In the practical section, a questionnaire is evaluated and the Release Management process maturity level is set. The main objective of this thesis is to evaluate maturity of Release Management process and suggest possible improvements. The objective was achieved through the completed questionnaires of Česká pojišťovna a.s. employees and subsequent consultations with the process owner. The thesis consists of six parts. The first chapter deals with the management of information technology in an organization. The second chapter is devoted to the evaluation of process maturity and description of the selected methods of maturity evaluation. The third chapter maps processes according to ITIL, Cobit 4.1 Cobit 5 and provide their introduction. The fourth chapter introduce the organization of Česká pojišťovna a.s.. The fifth chapter describes the specific process Migrating applications in the Česká pojišťovna a.s.. The sixth chapter focuses on the actual comparison of individual methods of evaluating and interpretation of the results.

This master´s thesis deals with Invia.cz, a.s. performance analysis. First part of the thesis contains basic theoretical knowledge, regarding methods of company performance measurement. Next part is focused on description of the studied company and then performance assessment of the chosen company using START Model based on EFQM Excellence Model is elaborated. Proposals for improvement of the current situation are suggested in the last chapter.

Self-control is a key non-cognitive skill, which is frequently measured using self-report questionnaires containing items with rating scales. Such data, however, can be hindered by the differences in scale usage among respondents. This may lead to erroneous conclusions when comparing different groups of respondents. The aim of the thesis is to analyze the differences in self-control among students from different Czech upper-secondary schools based on their (unadjusted) self-reports and self-reports adjusted for the differences in scale usage using the anchoring vignette method. The empirical part of the thesis comprises two studies. In the first (pilot) study, we translate a scale to measure self-control, create anchoring vignettes and focus on the verification of the method's basic assumptions using the data from questionnaires and interviews with students. In the second (main) study, we compare the (un-)adjusted self-reports of self-control and the assessment of the vignettes between students from the selected upper- secondary schools of a different type in Prague (N = 312). We found differences in evaluation standards between students from different types of schools. Differences in scale usage among respondents indeed represent a real threat when comparing student self-reports of self-control....

This dissertation deals with the use of the Anchoring Vignette Method in educational research carried out to establish the level of information and communication technology (ICT) knowledge and skills, with the focus on Czech upper-secondary school students. The theoretical part describes curricular documents that define the ICT knowledge and skills. In the Czech Republic that means mainly the Framework Educational Programmes. Attention is also paid to the international document DigComp. The Anchoring Vignette Method with the focus on nonparametric approach of this method is described in detail too. The author also provides an overview of available Czech and foreign bibliography on ICT knowledge and skills research - including the International Computer and Information Literacy (ICILS, 2013 and 2018) - and on the use of the Anchoring Vignette Method in educational research. The empirical part includes the description of the steps taken in formulating anchoring vignettes, this being an integral part of the Anchoring Vignette Method, in accordance with the curricular documents of the Czech Republic, and the steps taken while formulating anchoring vignettes on the basis of the international document DigComp. The verification of the fulfilment of the Anchoring Vignette Method assumptions (vignette...

The present theoretical-empirical thesis deals with the role of feedback in interpreter training. Its aim is to give an overview of the students' attitude towards feedback, their expectations, preferences and the way they use the elements of feedback in their work outside the classroom. The research part of the study also compares the expectations of two groups of BA and MA students at the Institute of Translation Studies, Faculty of Arts, Charles University. The theoretical part discusses the general importance of interpreter training. It presents the requirements for teachers of interpreting, recommendations for interpreter training programmes as well as the role of feedback in interpreting classes. It clarifies the role of feedback as a means of teaching interpreting, its components, functions, techniques and types and it concludes with a presentation of recommended feedback methods. The empirical study analyses data collected in a questionnaire including BA and MA interpreting students at the Institute of Translation Studies. The results confirmed some of the recommendations presented in existing literature. The data also suggest that students' attitude towards feedback differs according to their year of study. MA students tend to prefer more general, strategic-oriented and diagnostic feedback,...

Um vorhandene Wissenslücken bestimmen zu können, stellen Online-Selbsttests ein geeignetes Instrument dar. In ihnen werden Soll-Anforderungen abgebildet und vorhandenes Ist-Wissen abgefragt. Durch diese mediale Unterstützung sind Lernbedarfe individuell bestimmbar, jedoch trägt sie nicht per se zur Förderung der Selbststeuerung im Lernprozess bei. Ziel dieses Beitrags ist es, Grenzen von diagnostischen Online-Selbsttests zu identifizieren und zugleich Potentiale für die Unterstützung der Reflexion im selbstgesteuerten Lernprozess aufzuzeigen. Anhand eines entwickelten Online-Selbsttests für Studierende zur eigenständigen Einschätzung ihrer Fähigkeiten und Kenntnisse im Bereich des methodisch-wissenschaftlichen Arbeitens, der hochschulweit zur Verfügung gestellt wurde, sowie parallel erhobener Metadaten erfolgt eine kritische Bestandsaufnahme zur Wirksamkeit von Online-Selbsttests. Die Ergebnisse dieses Beitrags tragen zur konzeptionellen Weiterentwicklung dieses Instrumentes bei.

The need to learn programming increases as more jobs require basic programming skills and computer knowledge. Compulsory school is adding programming to the curriculum, which leads to challenges due to both teachers and students are new to this subject. Even at the university level some students get in touch with programming for the first time in their lives.  This thesis aim to develop a web application that can be used by teachers as a reliable and informative tool when evaluating the learning process of its students, by combining data collected through user interactions while solving programming related puzzles in Python, with answers from periodic self-evaluation surveys.  The study shows that the web application can be seen as a valid tool when evaluating the students' learning process.

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[pt] O objetivo desta dissertação é desenvolver um modelo conceitual de autoavaliação para que organizações que buscam a excelência em gestão da inovação possam verificar em que nível de maturidade se encontram em relação às cláusulas e aos itens da Norma ABNT NBR ISO 56002:2020. Busca-se demonstrar a aplicabilidade do modelo mediante o desenvolvimento de um estudo empírico em uma das empresas do setor elétrico – a Light SESA. A pesquisa pode ser considerada aplicada, metodológica e descritiva. A metodologia compreende: (i) revisão da literatura e análise documental sobre os temas centrais da pesquisa; (ii) definição da estrutura analítica em rede, conforme o método Analytic Network Process (ANP) e segundo a estrutura da referida Norma; (iii) emprego do método ANP para atribuição de pesos aos 28 itens da Norma, mediante reuniões consensuais com especialistas com formação e experiência em gestão da inovação; (iv) elaboração e aplicação do instrumento de autoavaliação junto ao gestor de inovação da empresa Light SESA e a membros de sua equipe para avaliar o nível de maturidade da empresa em relação às cláusulas e aos itens da Norma, com uso da lógica fuzzy; (vi) emprego do método Importance-Performance Analysis (IPA) para identificar os itens que devem ser priorizados, visando à melhoria do sistema de gestão da inovação da empresa. Como resultado principal, destaca-se uma sistemática inovadora de autoavaliação para organizações que buscam a excelência em gestão da inovação, na perspectiva de apoiar processos decisórios internos referentes à melhoria contínua de seus sistemas de gestão da inovação. O estudo de caso na Light SESA demonstrou ser plausível determinar o nível de maturidade desta empresa em relação às cláusulas e itens da Norma ABNT NBR ISO 56002:2020 e permitiu identificar oportunidades de melhoria de seu atual sistema de gestão da inovação. / [en] The objective of the dissertation is to develop a conceptual model of self-assessment for organizations that search for excellence in innovation management to verify at which level of maturity they are concerning the ABNT NBR ISO 56002:2020 standard clauses and items. It seeks to demonstrate the model s applicability by developing an empirical study on one of the companies from the electric power sector – Light SESA. The research can be considered applied, methodological and descriptive. The methodology comprises: (i) literature review and documentary analysis on the central research themes; (ii) definition of the analytical structure according to the Analytic Network Process (ANP) method and the structure of the ABNT NBR ISO 56002:2020 standard; (iv) application of the ANP method for assigning weights to the 28 normative elements with the participation of experts in the field of innovation management; (v) elaboration, pre-test, and application of the self-assessment tool in Light SESA, asking the innovation manager and collaborators to evaluate the level of maturity of the company in relation in relation to the Standard clauses and items, and using the fuzzy logic; (vi) employment of the Importance-Performance Analysis (IPA) method to identify the requirements that should be prioritized aiming to improve the company s innovation management system. As the main result of this dissertation, the assessment model of innovation management systems of companies based on ABNT NBR ISO 56002:2020 Standard can be highlighted from the perspective of supporting internal decision-making processes related to the continuous improvement of their innovation management systems. The case study in Light SESA could demonstrate the self-assessment model s applicability and managerial contributions, helping the company to identify improvement opportunities of its current innovation management system.