在這個新媒體時代，人人都有機會成為公民記者。本研究旨在探討一群不為金錢、不僅是為了組織發言的高參與度公民記者，試圖了解其形貌，以及持續不斷發文的原因。採用人本心理學之父Maslow的動機階層理論做為研究梗概，以PeoPo公民新聞平台中的公民記者為研究對象，從符合研究條件的公民記者中，隨機挑選八位公民記者進行探究。 本研究採用文本分析及深度訪談做為研究方法。透過文本分析，分析八位高參與度公民記者在平台上發表的所有報導，了解發文頻率、型態、文章與Tag分類、節目採用與讀者回應狀況…等五個類目，並輔以半結構式深度訪談，達到主客對照，進行探討。 經由研究後發現，這群高參與度公民記者有三個特色：（1）中壯年；（2）上班族；（3）社區大學成員、課程培訓學員、志工。他們對於報導公民新聞保持著相當積極的態度，主要採用影音方式呈現，其新聞常受到媒體採用，且有一定的讀者回饋。在製作公民新聞的過程中，「歸屬和愛」、「自尊」、「自我實現」三個需求，是高參與度公民記者最主要的參與動機，其中，「自我實現」更以Z理論中「健康型自我實現」為主。 / Everyone has the opportunity to become citizen journalists in this new media age. This study focused on a group of PeoPo’s citizen journalists who participate highly not just for money or organization. In order to figure out the “shape” and reasons why they keep posting on PeoPo, the study based on the Maslow’s Theory of Needs Hierarchy. This research used Contextual analysis and Semi—Structured Depth Interview as approaches. Contextual analysis helped to figure out their report on PeoPo, and to understand posting frequency, patterns, articles and Tag classification, media adopted and audience response. Also, the research interviewed eight PeoPo’s citizen journalists by simple random sampling to realize the group. Through the research found that these high participatory citizen journalists has three common characteristics: (1) middle age; (2) white-collar workers; (3) members of the community college, course trainees, and volunteers. They maintain a positive attitude toward reporting and always use video to present. Their reports usually are adopted by media and obtain audience feedback. These high participatory citizen journalists in the process have three major needs, included" belongingness and love needs"," esteem-needs "and “healthy-self-actualization needs”. Keywords: High participatory citizen journalists, Motivation of report, PeoPo, Citizen journalism

媒體網路科技的發展以及數位技術的解放，讓個人媒體開始出現。這些草根媒體不論在型態或是內容產製上都與過去的大眾媒體有很大的差異。2000年韓國出現了強調人人都是記者的公民新聞媒體《Ohmynews》，短短幾年成為韓國前10大影響力的新聞媒體，也讓公民新聞開始受重視。在察覺公民新聞的發展趨勢以及擴大台灣公共電視影響力的需求下，2007年4月30日PeoPo公民新聞平台正式成立運作，它是第一個強調以影音為主的公民新聞媒體，也是強調人人皆可參與的開放新聞平台。 一年的運作下來，PeoPo公民新聞平台不論在公民記者人數的成長或是新聞數量的增加都有了相當的成績，並且舉辦過多場活動展現了草根媒體的影響力。透過PeoPo公民新聞平台，更多人有了公共參與以及關心社區事物的機會，也看到了不同地區、年齡、背景的民眾參與公民報導的實踐。 本研究將透過實際參與PeoPo新聞平台發展一年觀察的田野筆記，呈現PeoPo公民新聞平台發展的軌跡；並且透過量化的問卷以及質性的深度訪談，了解PeoPo公民新聞平台在公眾參與以及多元報導上的表現。

本研究從勞動觀點出發，檢視台灣媒體組織中的非典型雇用新聞工作者的勞動樣貌，並探討在非典型雇用型態下勞資雙方在生產過程中的互動與關係轉變。非典型雇用新聞工作者則既是受雇於資方的勞工，同時也可視作個人企業。做為勞工，非典型新聞工作者的各項勞動條件幾乎都不如正職工作者；做為個人企業，非典型新聞工作者需獨自面對外在環境變動的風險。正向來看非典型雇用是對於僵化體制的抵抗與反動，脫離組織換取自主性與自由，甚至帶來權力翻轉改變；反向思考則以社會學家Buroway「製造甘願」的概念為基礎，說明非典型新聞工作者對於資方過度剝削的順服，心甘情願參與資方所組織的趕工競賽，透過官僚、科技與價值觀的控制形塑出順服的意識型態。 研究結果依契約型態將新聞媒體產業中的非典型勞動力分為派遣／約聘新聞工作者、自由新聞工作者與獨立／公民記者三種類型，一般非典型雇用新聞工作者勞動條件都比一般正職工作者差，而三種型態的非典型勞動力的契約嚴謹程度會影響到勞動條件與自主性。不同的自主程度會影響到工作者的職業認同感與甘願的機制，派遣與約聘工作者的勞動過程中充滿不甘願的元素但受限於理想與現實卻被迫甘願；自由新聞工作者看似自由自主，但對工作延續性的焦慮也迫使他們落入競爭的遊戲中並自我限縮；獨立與公民記者以無償勞動換取絕對的自主權，然而要在眾多論述中取得框架的定義權，只能以自我剝削換取主流與個人媒體的轉引與跟進，勞動所產生的價值與實際付出不成比例。 本研究建議未來新聞產業界建立良好的新聞鑑價制度，並大力推行公民委製新聞平台，藉此提升台灣新聞產業勞動者的勞動條件與新聞產出品質。 / This research examined the labor of atypical employed journalists in the news industry in Taiwan, discussing the relationship changing between the capitalist and the labor during the production process. Atypical employed journalists are on the one hand the temporary workers who suffer the worse labor condition than permanent employees. On the other hand, they viewed themselves as self enterprise that faced external risks alone. Positive speaking, atypical employment was the resistance of traditional rigid discourse. For the sake of freedom and autonomy, workers leaved organizations and anticipated power reversal. Negatively, based on Buroway’s concept of “manufacturing consent,” this study illustrated how atypical employees submitted to the capitalist’s over-exploitation, willing to making out organized by the capital through the ideology formed by bureaucracy, technology and value control. The results revealed that atypical employed journalists were separated into three kinds: dispatched/contract workers, freelancers and independent/citizen journalists. Generally speaking, those temporary workers’ the labor condition were worse that permanent employees and the type of contracts would affect their working condition and autonomy. Different degree of autonomy could therefore inference occupational identity and consent. Dispatched and contract workers were forced to make consent with the capitalists due to ideal and reality; freelancers seemed to enjoy the freedom and autonomy, but the anxiety to job sustainability forced them to join the competitive game and self-constraint; independent and citizen journalists’ free labor guaranteed the absolute autonomy, but they had to work hard and even self-exploit in order to take advantage of frame disputes in both main stream and personal media. The value conducted during the labor process and the effort they made were out of proportion. This study suggested establishing complete news valuation system, and supporting community-funded reporting to upgrade the labor condition and report quality in the news industry in Taiwan.