受新公共管理思潮影響，政府組織部門近年積極向企業私部門學習 創新改革，惟創新範圍與方式廣泛，且隨組織結構及需求不同而有所差 異。就組織經營管理內涵而言，創新的引用涵括了管理創新與技術創新， 主要目的乃在回應外在環境變遷及需求，並藉由資源的重新整合與運作 ，以提升組織內部整合及外部生存之有效運作，亦即達成整體組織效能 之有效發揮。 本研究以臺北市立圖書館為研究主體，以服務之館員為實證對象 ，同時以組織創新、組織效能及人口統計資料為研究變項，歸納研究架 構，旨在探討： 一、臺北市立圖書館館員對組織創新認知程度 二、臺北市立圖書館館員對組織效能認知程度 三、臺北市立圖書館不同背景之館員對組織創新認知差異情形 四、臺北市立圖書館不同背景之館員對組織效能認知差異情形 五、臺北市立圖書館組織創新與組織的相關性 本研究採用問卷調查法蒐集資料，經篩取有效樣本265份，並以SPSS for Windows 12.0統計軟體進行資料分析，研究結果發現： 一、不同年齡館員對組織創新、組織效能認知程度具顯著差異。 二、不同服務年資館員對組織創新、組織效能認知程度具顯著差異。 三、不同工作職位館員對組織創新程度具顯著差異，但對組織效能則無 顯著差異。 四、圖書館組織創新各構面與組織效能各構面具有顯著相關。 關鍵字：組織創新、技術創新、管理創新、組織效能 / Under the impact of the new public management ideas, government departments have been actively learning innovative reforms from the private sector in recent years. But the scope and ways of innovation are broad and multiple and they vary when the organizational structures and needs have changed. As for the content of the operational management of an organization, innovative applications cover managerial and technological innovation. The main purpose is to respond to a changed external environment and its needs. Organizations increase their internal integration and external survival and achieve higher organizational efficiency through the renewed integration and operation of resources. This study mainly focuses on the Taipei City Library and makes its librarians as the empirical objects. At the same time, organizational innovation, effectiveness and demographic information are used as variables and the research structure is summarized to example: 1.The level of cognition over organizational innovation of the librarians of the Taipei City Library. 2.The level of cognition over organizational effectiveness of the librarians of the Taipei City Library. 3.The different cognition over organizational innovation among the librarians of the Taipei City Library. 4.The different cognition over organizational effectiveness among the librarians of the Taipei City Library. 5.The connection between the organizational innovation and effectiveness of the Taipei City Library. This study has used a questionnaire to collect information, which includes 265 valid samples selected from a poll and has been analyzed by the statistics software SPSS for Windows 12.0. The study has found: 1.Librarians of different ages have significantly different cognition over organizational innovation and effectiveness. 2.Librarians of different seniorities have significantly different cognition over organizational innovation and effectiveness. 3.Librarians of different positions have significantly different cognition over organizational innovation but not significantly different cognition over organizational effectiveness. 4.Library’s organizational innovative dimensions and effective dimensions are significantly correlation. Keywords: Organizational innovation; technological innovation; managerial innovation; organizational effectiveness

隨著全球經濟成長日漸趨緩，市場競爭越來越激烈，許多企業在面臨前所未有的環境劇變時，選擇透過建立新事業的方式找到企業持續向上成長的動力引擎。然而在建立新事業的過程中，企業往往會面對自身現有核心能力不足或是資源匱乏的經營窘境，導致新事業發展並不順遂。因此許多企業在發展新事業的過程當中，選擇透過組織創新的方式以獲得發展新事業的相關核心能力。 本研究主軸為探討企業組織創新作為與企業組織創新後發展其新事業相關之核心能力變化此兩大構面。本研究先針對研究目的研擬出研究問題後，進行文獻回顧並推導出具有實證性的觀念架構。透過多重個案研究方法，選擇四間我國電子產業中致力於新事業發展的企業，以具有理論基礎的觀念架構為主軸，進行個案資料蒐集與訪談，透過深度訪談的方式了解四間個案公司在新事業建立的過程中，組織創新作為對於該企業之影響。 本研究所獲得之研究結論如下： 一、 組織創新能夠有效的協助企業新事業發展。 二、 企業全面性的組織與制度改革有助於其提昇新事業發展的彈性空間。 三、 企業在文化上的重新塑造，會對其發展新事業產生全方位性的影響。 四、 技術創新與管理創新作為對於新事業開發過程中的核心技術能力有明顯且正向的影響。 五、 企業藉由管理創新的作為，可以提昇其規劃與評估的能力。 六、 企業之文化、組織、制度與系統等多方面的交互創新，會對其創新能力與執行能力產生明顯的正向效果。 最後，本研究說明了研究結果對於學術上之貢獻，並且在最後對於實務上以及後續研究上提出建議。 / With the global economic growth rate slowing down, the market becomes more and more competitive. Many companies try to create new businesses to face the environmental change and to keep growing. However, these companies face a business predicament of lacking core competencies while establishing new business, thus, usually leading to unsuccessful expansions. Therefore, it is necessary for the companies to seriously take core competencies into consideration as they intend to develop new business through organizational innovations. This study aims to explore the issue of how industrial firms build up their core competencies as they develop new businesses through organizational innovations. A multi-case study approach is used and four companies from the electronics industry in Taiwan are selected as research subjects. The preliminary findings from the study are as follows: 1. Organizational innovations are shown to be conducive to new business development. 2. A reform of corporate managerial systems is indicated to be helpful for enhancing the flexibility of new business development. 3. A re-structure of corporate culture shows a significant impact on the positioning of new business development. 4. Both of technological innovations and administrative innovations indicate a positive relationship with the establishment of the core competencies during the process of new business development. 5. The industrial firms are shown to enhance their methodological competencies through administrative innovations. 6. A holistic innovation based on the culture, organization, institution and managerial systems indicates a positive relationship with the industrial firms’ innovative capabilities and implementation capabilities. Keywords: Organizational Innovation, Technological Innovation, Administrative Innovation, Core Competencies, New Business, the Electronics Industry