Master of Science / Department of Psychology / Satoris S. Culbertson / Prior research has suggested there are negative consequences for missing work for both the individual and the organization. These consequences, such as lower ratings of performance, may exist regardless of the reason for the absence, and may be influenced to some extent by stereotypes held by others, such as supervisors and coworkers. The purpose of this study was to determine if absence from work for a stereotypically male or female task would affect supervisor and coworker ratings of performance, organizational commitment, and likelihood of performing organizational citizenship behaviors (OCBs). It was expected that workers who violated a gender role stereotype (males missing work for a stereotypically feminine task or females missing work for a stereotypically masculine task) would be sanctioned by supervisors and coworkers through lower ratings of performance, lower ratings of perceived organizational commitment, and lower ratings of the likelihood of performing OCBs than those who did not miss work or who missed work without violating a gender role stereotype. One hundred and seventy-four undergraduate psychology students at a large Midwestern university read descriptions of employee performance and attendance and then rated the employee’s performance and perceived organizational commitment and likelihood of performing both altruism and generalized compliance OCBs. Results revealed that an absence from work resulted in lower ratings of all four criteria, but that the interaction between the employee’s gender and reason for absence (i.e., whether they violated a gender role stereotype) had no effect. Implications and future directions are discussed.

The benefits of new IT-induced organisational changes, such as new organisational information systems (IS), depend on the degree that system users adapt by proactively changing themselves, their work routines, and even the technology itself in order to reap its strategic capabilities and advantages. However, researchers are increasingly concerned that IS research has provided very little indication about how IS users’ IT adaptive strategies are formed and evolved over time and how such adaptive behaviours employed by IS users influence subsequent IT use and individual-level performance outcomes. This thesis investigates in-depth the evolution of IT adaptation behaviours towards disruptive IT events in the case study of a Medical Clinic attached to one of Iran’s elite Oil and Gas industry companies. The case study investigated the individual coping behaviours of the employees of this Medical Centre as a consequence of the introduction of a mandatory Work System Computerisation (WSC) initiative. Work System Computerisation project refers to both the replacement of manual work processes with computers as well as modernisation of the existing out-dated computerised work systems in the medical centre under investigation. According to the case study, each of the seven sub-units of the Medical Centre implemented a different WSC scheme and the consequences of the introduction of the scheme resulted in differing outcomes among the employees of those sub-units, such outcomes being related to a complex interplay of the individuals’ coping behaviours, appraisals and emotional responses and the environment. The term ‘Disruptive IT event’ in this study refers to any enhanced or completely new information technology in different units within the medical centre (i.e. Work System Computerisation schemes) that replaced and disrupted existing work processes/practices and had resulted in disruptive and unpredictable changes to users’ daily routines. The theoretical lens used in this study is the Coping Model of User Adaptation (CMUA) elaborated by Coping Theory, which also underpins the model. CMUA provides a useful theoretical basis for deeper understanding of users’ adaptive responses to a new work information system (IS) as well as direct analysis of the impact of such adaptive responses on system usage. The other theoretical concept used, which addresses issues not readily covered by the CMUA, was a typology of adaptive behaviours from Roth and Cohen (1986): avoidance vs. approach. This allows for further clarification of how different types of individual-level adaptation acts evolve over time and affect individual-level IT use outcomes. Furthermore, how these various adaptive acts enhance or hinder the extent to which the new IT is used can also be explained. The research questions guiding this thesis are as follows: (1) How do IS users’ adaptation tactics and strategies evolve over time when dealing with a disruptive IT event? (2) How do alterations in users’ coping strategies subsequently influence their IT use outcomes and overall performance? The study’s methodological approaches and underlying philosophical assumptions followed an interpretive research approach. A broadly interpretive approach was adopted in this study with the aim of understanding the complexity of human sense making and their IT adaptation behaviours as the situation emerges. The research was carried out in one state of Iran, Mashhad, and took place during the period of 2011-2012. The findings of this thesis have both theoretical and managerial implications. From a theoretical perspective, this study expands on the work of Beaudry and Pinsonneault (2005) who suggested that the process of user adaptation could be understood in light of coping theory. The results of this study and the additional identified perspectives and enhancements which are represented in the following ways could help to advance the field of user IT adaptation behaviours in IS research. This study contributes to the existing IT adaptation literature by providing rich insights into the phenomenon of user IT adaptation behaviours within the context of Iran. Adopting an interpretive approach through a longitudinal process-oriented perspective has provided a greater understanding of the patterns of user adaptation to IS, users’ psychological constructs, initial patterns of their coping strategies, the alterations in such coping efforts over time, and the consequences of these evolutions on IT use outcomes in different divisions within a healthcare environment. The appraisal of ‘challenge’ is an influential contributor to the users’ subsequent adaptation process that CMUA is mute about it. The findings indicate that since the challenge appraisal represents a ‘positive stress’, some levels of challenge are useful to mobilise IS users towards IT adoption and use. The correlated concerns identified in the research (i.e. a web of complex personal, social and technical concerns) play a vital role on users’ adaptation processes following the IT implementation and over time. This highlights the importance of feedback loop in the adaptation process (which represents users’ revaluation process), and how the direct and indirect impacts of such interventions affect users’ reassessments of the IT event and their subsequent efforts and outcomes.  The concept of emotion that is missing from CMUA is influential especially where non-IT savvy users’ behaviours toward significant IT events may be influenced by extreme emotions.  Outcomes of this study highlight the theoretical importance of preserving the distinction between approach-, and avoidance-oriented emotion-focused behaviours in exploring how emotion-focused behaviours may influence behavioural outcomes such as system usage. The consideration of parallel processes for users’ IS appraisal is another area of theoretical expansion. The findings also suggest implications for practice as well as directions for future research. Understanding how employees’ IS appraisals considerably affect coping efforts and ultimately their technology performance outcome is critical for successful IT implementations and use in work settings. The results could assist decision makers in assessing user adaptation concerns and the intensity of such apprehensions at each phase of the change process and hence address them more effectively.

QC 20100622

Despite our knowledge of environmental risk factors for psychopathology, the equifinality and multifinality observed in the extant literature reveals how little is known about the role of these risk factors in the development of psychopathology. The purpose of this study was to identify processes that differentiate internalizing, externalizing and co-occurring psychopathology. Specifically, emotion identification skill and cognitive appraisal style were examined as processes where individual differences may contribute to the development of mental illness. To date no study has been conducted to examine whether emotion identification and appraisal style may differentiate forms of internalizing, externalizing and co-occurring psychopathology and lack of clinically significant problems in one study. A better understanding of predictors or processes that differentiate forms of psychopathology may improve our understanding of developmental psychopathology as well as inform prevention and intervention efforts. One hundred and fifty eight participants were included in this study. Data supported emotion identification skill as important for predicting specific behavioral problem profiles. Implications for conceptualizations of psychopathology and directions for future studies are discussed.

In 1992, the World Bank Group’s success rate - as evaluated the Bank’s unit, the Independent Evaluation Group - had substantially declined. In response, the Bank formed a task force to determine what factors had caused the decline. The Task Force report detailed several problems with the Bank’s project selection and implementation process. A review of the report and other literature concludes that projects often fail to achieve their goals because of overly optimistic ex-ante appraisals, and project delays. The project selection and design process should attempt to mitigate the risk of project delay by ensuring that financing is available on time, site conditions are stable, and the supply of materials is adequate. A regression analysis based on projects implemented in the 21st century investigates how project success has changed since the report, and how the Bank can continue to improve its project selection process. It concludes that the Bank’s projects are more successful when implemented in countries with a political environment conducive to businesses. In addition, projects experience more delays and are less successful when the borrowing country is responsible for funding a large percentage of the project.

Denna studie undersöker absorptionstekniken i syfte att ta reda på förutsättningarna för absorptionskyla i Härnösand. En investeringskalkyl har genomförts för att bedöma lönsamheten. I huvudsak har en litteraturstudie genomförts och för investeringskalkylen har nuvärdesmetoden använts samt att produktspecifikationer har efterfrågats från de största leverantörerna i världen. Resultatet visar att det finns två typer av kommersialiserade absorptionskylmaskiner på marknaden, varav den ena är tillämpbar för decentraliserad kylproduktion i fjärrvärmenät vid temperaturer kring 75 °C, och den andra för högre temperaturer kring 120-150 °C och lämpar sig därmed inte för decentraliserad kylproduktion. Det forskas och utvecklas kring andra mer avancerade tekniker och investeringskalkylen visar att en investering är lönsam beroende på storleken på absorptionskylmaskinen och försäljningspriset på kylan som levereras till kunden. Slutsatsen är att säljargument och en motivering måste tas fram varför kunden ska välja att få sin kyla levererad via en absorptionskylmaskin istället för en kompressorkylmaskin. / This study examines the absorption cooling technology in order to find the prerequisites of absorption cooling in Härnösand. An investment appraisal has been completed to ensure profitability. Mainly, a literature review has been conducted and the net present value decision rule has been used for the investment appraisal and product specifications have been requested from the main global suppliers. The result shows that there are essentially two absorption chillers commercialized in the market, one of which is applicable for decentralized cooling production in a district heating network at temperatures around 75 °C, and the second which is applicable for temperatures in the range of 120-150 °C and thus not suitable for decentralized cooling production. Research and development for more advanced techniques is ongoing and the investment appraisal shows that the profitability is depending on the size of the chiller unit and the selling price for the cooling energy. The conclusion is that a sale proposal and a motivation are needed on why the customer should choose to have their cooling delivered from an absorption chiller instead of a compressor chiller.

The principal objective of the research is to diagnose the causes and symptoms of company failure and to investigate whether a pattern of failure could be determined to enable management and other interested parties to identify the risks threatening the survival of the company. The current research divides into three main areas 1. Development of a Data Bank and a study of the age structure of failed companies. 2. An application of reliability management techniques to the analysis of company failure data. 3. Identification of causes and symptoms of company failure based on risk management methodology. Data were collected and analysed for approximately 2000 manufacturing companies which had undergone either compulsory or creditors' voluntary liquidation during the period 1970 to 1977. A Data Bank was established with classified information for 16 different groups of companies making up the manufacturing industry. The classification was based on the Standard Industrial Classification. A study of the age structure of each group was carried out and compared with previous studies. Reliability methodology was applied to the analysis of company failure data for the identification of the failure pattern. Best distributions describing failure behaviour of companies were also determined and the validity and application of various statistical distributions were examined. A detailed examination of the histories of some large companies which failed during the period 1970-1977 was carried out. Risks, weaknesses and possible causes and symptoms of failure were investigated and discussed. A list of the causes of failure emerged from the analysis is drawn and the non-financial symptoms are highlighted in a tabular form. Illustrative models for the appraisal of change and identification of causes and symptoms are developed and critical factors discussed. Finally, general conclusions arising out of the research are-presented, along with recommendations for further research and study.

The problem of this study was to develop and analyze a useful approach to the professional development of faculty members in schools of business through the technique of self-appraisal. This study contained the following subdivisions: (1) a review of current college faculty development practices, (2) a review of current executive development practices within industry, (3) an explanation of the philosophy and technique of self-appraisal in professional development, (4) an application of the technique in six institutions of higher education, and (5) an analysis of results obtained from these institutions along with some suggestions for further research.

The purpose of this study was to determine if there are personal and demographic characteristics which can predict the most accurate teacher appraisers. The demographics were limited to the following: campus-level job assignment, employing district size, sex, race, number of years of experience as an administrator, previous level of teaching experience, and curriculum area taught by the appraiser. The 622 subjects were school administrators trained to utilize the Texas Teacher Appraisal System. The data were analyzed using multiple linear regression. Where an independent variable was significant (.05), a follow-up ANOVA and Tukey's multiple comparison were employed. Based on the findings of this study the following conclusions were drawn: 1. A summary data set indicated there was little evidence that any of the demographic variables was a significant predictor of accuracy in the evaluation process. 2. Six different data sets indicated that varying instructional settings and methodologies can influence evaluator accuracy. The campus assignment, years of experience, content area taught, race, and sex of the appraisers were all identified in at least one of the exercise sets as having significance. Except for sex and race, none of the variables was found to be significant when the overall prediction equation with all demographic variables was evaluated. 3. In the prediction equations of this study the percent of variance was so minute that social significance could not be established. 4. The Texas Teacher Appraisal System can be used by appraisers with various backgrounds and experiences without a reduction of accuracy. 5. School boards can appoint appraisers with various backgrounds and experiences without a reduction of accuracy in the process.

According to the transactional theory of stress and coping, threat appraisals influence coping and adjustment. Previous research has shown that threat appraisals mediate relations between violence exposure and adjustment, but few studies have examined links between threat appraisals and coping. The current study examined relations between violence exposure, threat appraisals, and coping among typologies of victimized adolescents. The sample included 159 predominately African American adolescents (M = 12.1). Path analyses were used to test whether threats of negative evaluation by self and others mediated relations between violence exposure and avoidance and positive reframing coping, respectively. Results did not indicate mediation or differential relations between study constructs for victim typologies. Significant direct effects were found between violence exposure and negative self-evaluation and positive reframing, such that greater violence exposure was associated with a greater likelihood of self-blaming and positive reframing. These findings have implications for youth violence prevention and intervention efforts.