本研究係以苗栗縣的國民中學(簡稱國中)校史檔案為研究對象，針對學校校史檔案管理與應用之現況調查與探討，其中檔案管理部分包括校史室的建置與情形、行政管理的情形，應用包括資料編修、研究及展示等，藉以了解校史建置工作的歷程和困難點，希望能提供進一步的改善方法，供需建置校史的學校參考。 本研究藉由對苗栗縣國民中學校史檔案管理與運用情形的了解與探討，進而分析目前苗栗縣國民中學校史檔案典藏管理及面臨方式問題和解決之道，研究結果期盼相關單位對校史檔案及校史價值能有更多的認識與討論，使這些珍貴的學校資產能得到應有的重視，並獲得妥善的保存與維護。 本研究所採行的方法為「問卷調查法」與「訪談法」，問卷調查以各校校史檔案管理人員為問卷填寫對象；訪談以各校校史檔案管理人員或實際從事校史編纂工作相關人員做為訪談對象，主要對象是校長秘書、總務主任、設備組長、圖書館管理人員或兼任校史檔案管理工作之行政幹部。 本研究主要目的是探討苗栗縣國民中學校史檔案管理與運用情形，並透過問卷調查及訪談的方式，了解苗栗縣國民中學校史檔案管理與運用現況所面臨的困境，提出研究結論如下：一、苗栗縣各國民中學校史檔案管理單位不一，學校校史檔案無專責人員；二、苗栗縣各國民中學校史室之成立與使用規模；三、苗栗縣各國民中學學校大都未有校史設置作業法規；四、苗栗縣各國民中學大都欠缺校史檔案的徵集政策；五、苗栗縣各國民中學學校校史檔案整理分類作業情形現況；六、苗栗縣各國民中學學校校史檔案的維護及其他安全措施；七、苗栗縣國民中學學校校史檔案目前保存的狀況；八、苗栗縣各國民中學校史檔案的運用面向。 學校是教育的重鎮，成立學校的最終目標是培養將來社會的人才，學校一切的工作都是以此為出發點，在實現此一目標之時，需要學校所有的處室配合，其中最重要的一項就是學校校史檔案工作。學校校史檔案管理工作是隨學校發展而展開的，學校校史檔案工作是為整各學校教育單位服務，也應該屬於行政部門的一部分，檔案管理單位是做好學校校史檔案的保障。本研究提出五項建議如下：一、盡速訂定校史設置作業法規；二、配置校史檔案管理專責人員；三、擬訂校史檔案的徵集政策；四、妥善進行校史檔案之整理與分類；五、實體校史檔案之管理與數位校史檔案之備份儲存。 / Using the archives of junior high school in Miaoli County as an object of study, this study assess the management of school history archives (SHA) and provide extensive discussions of its current applications. The section of SHA management examines the foundation and administration of school archives room; the section of applications is primarily concerned with literature revision, research and exhibition. Our objective in this study is to address the process and challenges regarding the establishment of SHA, and to present improvement approaches as a reference for schools being in need of SHA establishment. The focus of discussions presented in this study is on the management of SHA and its application in order to provide analyses related to administration of SHA management, encountered problems, and solutions, in junior high school in Miaoli County. Findings have broad implications in a number of areas: corresponding departments’ growing understanding of SHA and its value, holding high regard for school assets, and being concerned with maintaining and preserving access to historical collection. The methods to carry out this study were using questionnaire survey and interviewing. The participants for questionnaire survey were administrators at school archives, and those for interviewing were selected from the administrators at school archives or the professional staff members responsible for archival materials (e.g., Principal’s secretary, Chief of General Affair Section, Section Chief of Teaching Facilities, school librarian, and administrative workers). The major purpose of the present study was to investigate the management and application of archival materials in junior high school in Miaoli County. By utilizing questionnaire survey and interviewing, we present a conceptual framework for the process and challenges regarding the establishment of SHA. The results revealed that, first, no steering committee responsible for any aspect of selection, preservation, or use of archival materials; second, the foundation and scale of SHA in junior high schools in Miaoli County; third, junior high schools in Miaoli County does not establish basic working rules; fourth, most junior high schools in Miaoli County lack regulations in relation to SHA; fifth, the current condition of archival material classification in junior high school in Miaoli County; sixth, maintenance policy and other measurements concerning archival materials in junior high school in Miaoli County; seventh, current condition of archival material maintenance in junior high school in Miaoli County; eighth, application of archival material in junior high school in Miaoli County. School is the cradle of education. The object of education is to create suitable member of the society. Cooperation between different offices and management of SHA in a school may be of importance in explaining how all the works in a school are designed to reach this goal. Furthermore, the management of SHA not only booms with school development, but facilitates collaboration and consensus, which also belongs to part of the administration division; the dept. of SHA definitely plays a vital part, taking responsibility for school history archive. While this study has limitations, 5 suggestions are given as follows: 1.establishment of basic working rules and regulations; 2. organization of steering committee of individuals responsible for historical documents; 3. collection policy to define the types of archival materials to be collected; 4. proper use of organization and categorization; 5. management of paper format SHA and backup copy of digital format SHA. Key Words: archives management; school history archives; junior high school archives

銀行檔案是銀行從事各項業務活動過程中所產生之紀錄，除可真實反映銀行活動情形、支援日常業務活動外，其存在對於國家之經濟發展，更有舉足輕重的地位。銀行檔案具有重要的憑證價值，它是銀行的重要資產，可保護銀行的合法權益。身處在知識經濟時代，妥善開發利用銀行檔案內所存在之知識結晶，可為銀行帶來龐大的經濟效益。 本研究採用「個案研究法」與「深度訪談法」進行研究。首先瞭解第一銀行與上海商業儲蓄銀行檔案部門歷史脈絡。其次運用「深度訪談法」，針對兩家銀行檔案管理人員進行訪談，以獲得有關銀行檔案意涵、法源依據、檔案管理工作等面向之意見與建議。最後進行分析，提出適用於我國銀行產業檔案管理之具體建議。 根據實際調查兩家民營銀行結果，提出結論如下：一、「銀行檔案」名稱看法分歧；二、銀行檔案管理模式不明確；三、銀行檔案管理缺乏法源依據；四、兩家銀行檔案分類系統差異性大；五、兩家銀行檔案管理不受重視；六、銀行檔案未進行數位化；七、缺乏檔案管理專業人員。 依據研究結果，本研究提出幾項建議：一、儘速制訂銀行檔案管理之法源依據；二、採集中式與分散式並存之檔案管理模式；三、依據組織行政架構進行銀行檔案分類；四、開放銀行檔案提供外界使用者研究；五、儘速進行銀行檔案數位化；六、加速銀行知識管理工作；七、成立銀行檔案管理專屬學會；八、加強培訓銀行檔案管理專業人員。 / Bank archives are records, which are produced from dealing with every business activity. It can reflect the bank activity situation, support the daily business activities and it is very important to the social economic development in our country. Bank archives have significant evidence values. It is not only bank’s assets but also can protect the legitimate rights and interests of the bank. In the knowledge economic age, to develop and utilize knowledge crystallization existing in the bank, archives properly can bring the huge economic benefits to the bank. This thesis is based on multiple-case study method and in-depth interview method to explore the banking industry archives management system. Firstly, this paper studies the background of First Bank and Shanghai Commercial & Savings Bank. Secondly, use in-depth interview method to obtain the both banks archivist’s opinions and suggestions about the meaning of bank archives, the source basis of the law and archives management. At last, a concrete suggestion about establishing an ideal bank archives management system in Taiwan, provided by the analysis conclusion in this paper. Based on the research of two private banks findings, the conclusions of this study are: 1. Title disputes of the bank archives; 2.The archives management style of the bank is indeterminate; 3.The archives management of the bank lacks the basic laws; 4.Archives classification system of the two banks varies too much; 5.Archives management of two banks are not paid enough attention; 6. The bank archives have not been digitalized; 7.Lack of professional archivists. Finally, according to the results of the study, several suggestions are provided: 1.Legislate the basis of bank archives management as quickly as possible; 2.Concentrating and dispersing archives management style should work at the same time; 3.Setting up a bank archives classification, according to organization structure; 4.Open bank archives to the external user; 5. Bank archives should be digitalized as quickly as possible; 6.Accelerate the knowledge management of the bank; 7.Establish the professional association of bank archives management; 8. Training the archivists will strengthen their skills.

South African institutions of preservation, such as archives, have often focused their collecting efforts on records of national significance and documenting the perspectives of the more dominant communities that represent power and government. This has resulted in the underrepresentation of certain communities in the archival heritage of the nation, such as the South African Portuguese community, whose contemporary history and experiences have not been adequately reflected in the country’s archival collections, including in those of government and other mainstream archival institutions and non-public institutions. Since South Africa has a number of Portuguese community-based organisations - and because the records they have created may be a potential resource for safeguarding the social history of this under-documented group - this study aimed to investigate the management of these records with a view of proposing a best practice model that would assist in their future management and guide their inclusion in any intended archival collection initiatives. Utilising a generic interpretive qualitative research design, the study revealed that the selected study population, namely the Portuguese community-based organisations in Gauteng, create and hold diverse types of records that may show important aspects of the community’s history that are worthy of systematic management and preservation. However, it became evident from the empirical findings that the recordkeeping practices of these organisations were performed inadequately, with records often being misplaced or discarded after their administrative use had expired. The findings also showed that, although these organisations had never thought of establishing an archival programme for themselves or depositing their records in any mainstream archives, they were willing to contribute their records to a planned archival collecting initiative of the community. Based on these findings, recommendations were made with regard to these organisational records in order to improve their management and to facilitate their potential inclusion in an archival collecting plan. The study also suggested an archival collecting framework and a model for these records. The proposed model followed an integrated approach, taking into account the community’s divergent collecting and custody preferences, such as the mainstream institutional acquisition of these records or these being preserved within community structures. / Information Science / D. Litt. et Phil. (Information Science)

The study investigated the role of records surveys in the management of public records in Zimbabwe. The goal was to determine how far records surveys were going in enhancing sound records management practices, thereby improving public service delivery, accountability and good governance. Through interviews, questionnaires and document review it was revealed that records surveys were struggling to attain their intended goal of nurturing sound records management practices in public registries. The lack of ideal mission statements, registry manuals, written disaster management plans, vital records protection programmes, adequate records management training, records retention and disposal schedules, top management support, financial constraints and unclear archival legislation were cited as some of the challenges affecting records and information management surveys from nurturing acceptable records management practices. A closer working relationship between the National Archives and public records management units was recommended. / Information Science / M. Inf. (Archival Science)

The study investigated the role of records surveys in the management of public records in Zimbabwe. The goal was to determine how far records surveys were going in enhancing sound records management practices, thereby improving public service delivery, accountability and good governance. Through interviews, questionnaires and document review it was revealed that records surveys were struggling to attain their intended goal of nurturing sound records management practices in public registries. The lack of ideal mission statements, registry manuals, written disaster management plans, vital records protection programmes, adequate records management training, records retention and disposal schedules, top management support, financial constraints and unclear archival legislation were cited as some of the challenges affecting records and information management surveys from nurturing acceptable records management practices. A closer working relationship between the National Archives and public records management units was recommended. / Information Science / M. Inf. (Archival Science)

Le Web représente actuellement un espace privilégié d’expression et d’activité pour plusieurs communautés, où pratiques communicationnelles et pratiques documentaires s’enrichissent mutuellement. Dans sa dimension visible ou invisible, le Web constitue aussi un réservoir documentaire planétaire caractérisé non seulement par l’abondance de l’information qui y circule, mais aussi par sa diversité, sa complexité et son caractère éphémère. Les projets d’archivage du Web en cours abordent pour beaucoup cette question du point de vue de la préservation des publications en ligne sans la considérer dans une perspective archivistique. Seuls quelques projets d’archivage du Web visent la préservation du Web organisationnel ou gouvernemental. La valeur archivistique du Web, notamment du Web organisationnel, ne semble pas être reconnue malgré un effort soutenu de certaines archives nationales à diffuser des politiques d’archivage du Web organisationnel. La présente thèse a pour but de développer une meilleure compréhension de la nature des archives Web et de documenter les pratiques actuelles d’archivage du Web organisationnel. Plus précisément, cette recherche vise à répondre aux trois questions suivantes : (1) Que recommandent en général les politiques d’archivage du Web organisationnel? (2) Quelles sont les principales caractéristiques des archives Web? (3) Quelles pratiques d’archivage du Web organisationnel sont mises en place dans des organisations au Québec? Pour répondre à ces questions, cette recherche exploratoire et descriptive a adopté une approche qualitative basée sur trois modes de collecte des données, à savoir : l’analyse d’un corpus de 55 politiques et documents complémentaires relatifs à l’archivage du Web organisationnel; l’observation de 11 sites Web publics d’organismes au Québec de même que l’observation d’un échantillon de 737 documents produits par ces systèmes Web; et, enfin, des entrevues avec 21 participants impliqués dans la gestion et l’archivage de ces sites Web. Les résultats de recherche démontrent que les sites Web étudiés sont le produit de la conduite des activités en ligne d’une organisation et documentent, en même temps, les objectifs et les manifestations de sa présence sur le Web. De nouveaux types de documents propres au Web organisationnel ont pu être identifiés. Les documents qui ont migré sur le Web ont acquis un autre contexte d’usage et de nouvelles caractéristiques. Les méthodes de gestion actuelles doivent prendre en considération les propriétés des documents dans un environnement Web. Alors que certains sites d’étude n’archivent pas leur site Web public, d’autres s’y investissent. Toutefois les choix établis ne correspondent pas toujours aux recommandations proposées dans les politiques d’archivage du Web analysées et ne garantissent pas la pérennité des archives Web ni leur exploitabilité à long terme. Ce constat nous a amenée à proposer une politique type adaptée aux caractéristiques des archives Web. Ce modèle décrit les composantes essentielles d’une politique pour l’archivage des sites Web ainsi qu’un éventail des mesures que pourrait mettre en place l’organisation en fonction des résultats d’une analyse des risques associés à l’usage de son site Web public dans la conduite de ses affaires. / Several communities have adopted the web as a privileged space for expression and activity, where communication and documentary practices complement and enrich each other. Both in its visible and invisible dimensions, the web is a documentation vault of planetary scope, characterized not only by the sheer amount of information it contains, but by its diversity, complexity and ephemeral nature. Most current web archiving projects focus on preserving online publications without considering their value from an archival point of view. Only a few web archiving projects target the preservation of organisational or governmental web records. The archival value of the web, especially that of organisational web, does not seem to be justly recognized, despite the continuous effort deployed by certain National Archives bodies to disseminate best practices and policies for organisational web archiving. This thesis aims to develop a better understanding of the nature of web records and to document current archiving practices intended for organisational web. In particular, this research will look at the following three questions: (1) What general recommendations can be found in archiving policies for organisational web? (2) What are the main characteristics of web records? (3) Which web record-keeping practices have been deployed in Quebec organisations? To address these questions, this exploratory and descriptive research uses a qualitative approach based on three data collection methods, namely: the analysis of a body of 55 policies and supporting documents related to organisational web archiving; the scrutiny of 11 public websites of various Quebec organisations and of a sample of 737 documents generated by those web systems; and interviews with 21 individuals that are involved in the management and archiving of those websites. The results of this research show that the observed sites are the product of an organisation’s online activity and that they simultaneously document the objectives and the occurrences of an organisation’s web presence. New types of documents that are specific to organisational web have been identified. Documents that have migrated online have acquired a different context of use and new characteristics. Hence, current document management methods must consider the unique properties of documents in a web environment. Only a portion of the observed organisations are involved in the process of archiving their public website. Additionally, the chosen archiving strategies are not always coherent with the recommendations found in web archiving policies, and do not guarantee the sustainability of web records. Those results led us to design a standard policy model adapted to the particular properties of web archives. This model describes the essential components of a web archiving policy and proposes a range of measures that an organisation could implement based on the results of a risks analysis of their public website’s uses in a business context.

Archival legislation is a crucial tool for the public sector to ensure the management, preservation and access of a country’s national documentary heritage. In Mozambique, archival legislation has been enacted which sets the scene for records appraisal and disposition, as well as classification schemes and retention schedules for administrative records of governmental bodies falling under the auspices of the Act. As a result, public agencies in Mozambique are required by the archival legislation to adopt a systematic and organized approach to the management of their records from creation to disposal. Despite this, the records management processes of many public entities in Mozambique have remained ineffective and inefficient. This study utilized the record life cycle concept as a framework to assess the state of implementation of the National Archives and Records Management Act at Eduardo Mondlane University (EMU) in Mozambique. The study applied a quantitative research approach with triangulation of data collection tools, namely, questionnaire and document analysis. The study revealed that EMU has only established one central records appraisal and disposal committee for its directorate units, which has not coped with the records management demands from other academic units such as faculties, schools and research centers. In most of the academic units the records management staff were not involved in the training, records appraisal and disposal processes, as well as in the destruction and/or transfer of records to the Mozambique Historical Archives (MHA), as required by legislation. The study concludes that most EMU units do not comply with archival legislation resulting in few provisions of the Act being implemented. The study therefore recommends that the records management function at EMU should put in place the basic procedures of control for records management systems with the leadership taking a proative role in the strategic planning, budgeting and monitoring. A further empirical study on the assessment of the state of implementation of the National Archives and Records Management Act throughout the entire public sector in Mozambique is recommended. / Information Science / M. Inf. (Archival Science)

Le Web représente actuellement un espace privilégié d’expression et d’activité pour plusieurs communautés, où pratiques communicationnelles et pratiques documentaires s’enrichissent mutuellement. Dans sa dimension visible ou invisible, le Web constitue aussi un réservoir documentaire planétaire caractérisé non seulement par l’abondance de l’information qui y circule, mais aussi par sa diversité, sa complexité et son caractère éphémère. Les projets d’archivage du Web en cours abordent pour beaucoup cette question du point de vue de la préservation des publications en ligne sans la considérer dans une perspective archivistique. Seuls quelques projets d’archivage du Web visent la préservation du Web organisationnel ou gouvernemental. La valeur archivistique du Web, notamment du Web organisationnel, ne semble pas être reconnue malgré un effort soutenu de certaines archives nationales à diffuser des politiques d’archivage du Web organisationnel. La présente thèse a pour but de développer une meilleure compréhension de la nature des archives Web et de documenter les pratiques actuelles d’archivage du Web organisationnel. Plus précisément, cette recherche vise à répondre aux trois questions suivantes : (1) Que recommandent en général les politiques d’archivage du Web organisationnel? (2) Quelles sont les principales caractéristiques des archives Web? (3) Quelles pratiques d’archivage du Web organisationnel sont mises en place dans des organisations au Québec? Pour répondre à ces questions, cette recherche exploratoire et descriptive a adopté une approche qualitative basée sur trois modes de collecte des données, à savoir : l’analyse d’un corpus de 55 politiques et documents complémentaires relatifs à l’archivage du Web organisationnel; l’observation de 11 sites Web publics d’organismes au Québec de même que l’observation d’un échantillon de 737 documents produits par ces systèmes Web; et, enfin, des entrevues avec 21 participants impliqués dans la gestion et l’archivage de ces sites Web. Les résultats de recherche démontrent que les sites Web étudiés sont le produit de la conduite des activités en ligne d’une organisation et documentent, en même temps, les objectifs et les manifestations de sa présence sur le Web. De nouveaux types de documents propres au Web organisationnel ont pu être identifiés. Les documents qui ont migré sur le Web ont acquis un autre contexte d’usage et de nouvelles caractéristiques. Les méthodes de gestion actuelles doivent prendre en considération les propriétés des documents dans un environnement Web. Alors que certains sites d’étude n’archivent pas leur site Web public, d’autres s’y investissent. Toutefois les choix établis ne correspondent pas toujours aux recommandations proposées dans les politiques d’archivage du Web analysées et ne garantissent pas la pérennité des archives Web ni leur exploitabilité à long terme. Ce constat nous a amenée à proposer une politique type adaptée aux caractéristiques des archives Web. Ce modèle décrit les composantes essentielles d’une politique pour l’archivage des sites Web ainsi qu’un éventail des mesures que pourrait mettre en place l’organisation en fonction des résultats d’une analyse des risques associés à l’usage de son site Web public dans la conduite de ses affaires. / Several communities have adopted the web as a privileged space for expression and activity, where communication and documentary practices complement and enrich each other. Both in its visible and invisible dimensions, the web is a documentation vault of planetary scope, characterized not only by the sheer amount of information it contains, but by its diversity, complexity and ephemeral nature. Most current web archiving projects focus on preserving online publications without considering their value from an archival point of view. Only a few web archiving projects target the preservation of organisational or governmental web records. The archival value of the web, especially that of organisational web, does not seem to be justly recognized, despite the continuous effort deployed by certain National Archives bodies to disseminate best practices and policies for organisational web archiving. This thesis aims to develop a better understanding of the nature of web records and to document current archiving practices intended for organisational web. In particular, this research will look at the following three questions: (1) What general recommendations can be found in archiving policies for organisational web? (2) What are the main characteristics of web records? (3) Which web record-keeping practices have been deployed in Quebec organisations? To address these questions, this exploratory and descriptive research uses a qualitative approach based on three data collection methods, namely: the analysis of a body of 55 policies and supporting documents related to organisational web archiving; the scrutiny of 11 public websites of various Quebec organisations and of a sample of 737 documents generated by those web systems; and interviews with 21 individuals that are involved in the management and archiving of those websites. The results of this research show that the observed sites are the product of an organisation’s online activity and that they simultaneously document the objectives and the occurrences of an organisation’s web presence. New types of documents that are specific to organisational web have been identified. Documents that have migrated online have acquired a different context of use and new characteristics. Hence, current document management methods must consider the unique properties of documents in a web environment. Only a portion of the observed organisations are involved in the process of archiving their public website. Additionally, the chosen archiving strategies are not always coherent with the recommendations found in web archiving policies, and do not guarantee the sustainability of web records. Those results led us to design a standard policy model adapted to the particular properties of web archives. This model describes the essential components of a web archiving policy and proposes a range of measures that an organisation could implement based on the results of a risks analysis of their public website’s uses in a business context.