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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Propuesta de implementación de una oficina de gestión de proyectos para la gerencia de operaciones e infraestructura en una empresa del sector financiero / Proposal for the implementation of a project management office for the operations and infrastructure area in a company of the financial sector

Cayllahua Huaman, Erick Eduardo, Nina Paravecino, Reykjavil, Rojas Romani, Saul, Tovar Ueda, Juan Carlos 23 February 2021 (has links)
El presente trabajo de investigación tiene como objetivo proponer la implementación de una Oficina de Gestión de Proyectos (PMO) en la Gerencia de Operaciones e Infraestructura (GOI) de una entidad financiera. Se ha identificado que los dos principales problemas en relación a la gestión de proyectos, dentro de la gerencia, son el elevado porcentaje de proyectos cancelados y el elevado porcentaje de proyectos que exceden el presupuesto planificado. Las causas principales de estos problemas son la falta de una metodología o estándares basados en las buenas prácticas para la gestión de proyectos y la falta de un organismo encargado de proponer, difundir y controlar el cumplimiento de esta metodología o de las buenas prácticas en la gestión de proyectos dentro de esta Gerencia. Con la implementación de la PMO, se otorgará un mayor control y soporte en la gestión de proyectos, así como, mejorar el desempeño de dicha gestión implementando una metodología que defina las normas y procedimientos que permitan un óptimo planeamiento, medición y control de los proyectos basado en las buenas prácticas y estándares, desarrollados bajo la supervisión del Project Management Institute (PMI). Este trabajo de investigación está compuesto por 4 capítulos. En el capítulo 1, se desarrolla el marco teórico donde se describe la situación del sector y conceptos relacionados a la gestión de proyectos, portafolios, PMO y OPM3. En el capítulo 2, se describe la situación actual de la empresa y de la Gerencia de Operaciones e Infraestructura, la problemática que afronta en relación a la gestión de proyectos, y se realiza una evaluación del nivel de madurez de su gestión de proyectos. Además, se describe la necesidad de implementar la PMO como solución a los problemas identificados. En el capítulo 3, se describe la propuesta y despliegue de la PMO donde se incluye su planeamiento y diseño, así como el plan de despliegue de la PMO. Adicionalmente se define la estrategia de implementación de la PMO, donde se detalla el análisis costo beneficio de la propuesta. Finalmente, en el capítulo 4, se presentan las conclusiones y recomendaciones del presente trabajo de investigación. / This research paper has the objective to propose the implementation of a Project Management Office as part of the Operations and Infrastructure Management of a financial institution. It has been identified that the two main issues regarding project management are the high percentage of cancelled projects as well as projects that exceed the original budget. The main reasons that are causing these problems are the lack of methodologies based on an efficient practice in project management, the lack of an organization in charge of proposing, promoting and controlling that the methodology is implemented, and the lack of a good practice in project management inside this area. With the implementation of the proposed Project Management office, there will be more control and support in project management. In addition, there will be improvement in managing this area because regulations and procedures to optimize planning, measurement and control will be implemented and developed based on the best practices and standards under the supervision of the Project Management Institute. This research work is composed of four chapters. The first chapter introduces the theoretical framework where the situation and concepts related to project management, portfolios, PMO and OMP3 are described. The second chapter describes the current situation of the company and operations and infrastructure management, and the problems they confront regarding project management and an evaluation of the level of maturity of project management is made. Besides, the need of implementing the PMO as a solution to the identified problems is described. In chapter 3, the description of the proposal and deployment of the PMO is presented, including the planning and design. Additionally, the strategy of the implementation of the PMO is defined, and the project is explained, including the cost-benefits analysis of the proposal. Finally, in chapter 4, some conclusions and recommendations are given / Trabajo de investigación
2

Padronização dos suprimentos utilizados nas maletas de local de crime dos institutos de criminalística do Brasil

Lobato Júnior, José Edmilson 05 June 2014 (has links)
Submitted by José Edmilson Lobato Júnior (edmilsonjr@hotmail.com) on 2015-01-06T19:21:59Z No. of bitstreams: 1 2014 - Dissertação - DEFESA.docx: 3720569 bytes, checksum: 7e072a8de7b7e262ed9c374fd083c6d3 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2015-01-19T13:25:37Z (GMT) No. of bitstreams: 1 2014 - Dissertação - DEFESA.docx: 3720569 bytes, checksum: 7e072a8de7b7e262ed9c374fd083c6d3 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2015-01-19T16:04:32Z (GMT) No. of bitstreams: 1 2014 - Dissertação - DEFESA.docx: 3720569 bytes, checksum: 7e072a8de7b7e262ed9c374fd083c6d3 (MD5) / Made available in DSpace on 2015-01-19T16:06:16Z (GMT). No. of bitstreams: 1 2014 - Dissertação - DEFESA.docx: 3720569 bytes, checksum: 7e072a8de7b7e262ed9c374fd083c6d3 (MD5) Previous issue date: 2014-06-05 / In the early 90's started a movement across Brazil, powered by a letter of intent UN, which suggested the decoupling of Criminal Expertise Institution of Civil Police. After this move, there was a wide range of administrative structures of expert institutions, both operational and administrative, confirming a status quo complete empiricism in all sectors. This study we attempted to initiate a proposal for standardization of inputs fingerprint nature contained in the briefcase crime scene donated by SENASP to all institutes of Criminology Brazil. In an attempt to reach the largest possible representation among Brazilian Institutes of Criminalistics, we used interviews and an online questionnaire directed to the National Forum of Experts Criminal (FNPC), where the sample was obtained from almost all states of the federation. The result was achieved qualitatively quite representative, where the trademark SIRCHIE proved with considerable preference between the Expert class. However, it is necessary to continue this work, seeking to achieve other variables not examined in this context, but may show the apparent reasons that perpetuate the lack of concrete processes of standardization in the National Skill. / Nos início da década de 90 teve início um movimento em todo Brasil, impulsionado por uma carta de intenções da ONU, que sugeria a desvinculação da Perícia Criminal da Instituição Polícia Civil. Após este movimento, verificou-se uma grande diversidade de estruturas que originaram as Instituições Periciais, tanto operacionalmente como administrativamente, chancelando um status quo de completo empirismo em todos os setores periciais. Buscou-se neste trabalho, iniciar uma análise da possibilidade de padronização dos materiais utilizados na coleta de impressões digitais latentes contidos na maleta de local de crime doada pela SENASP a todos os Institutos de Criminalística do Brasil. Na tentativa de alcançar a maior representatividade possível dentre os Institutos de Criminalística brasileiros, utilizou-se um questionário eletrônico direcionado ao Fórum Nacional de Peritos Criminais (FNPC), onde se obteve amostra de quase todos os estados da federação. No resultado alcançado qualitativamente, a marca comercial SIRCHIE demonstrou ter preferência considerável entre a classe Pericial.
3

Ties That Bind

Orlowski, Jessica Marie 23 March 2010 (has links)
I am fascinated by the inner thoughts, the memories, and the cumulative experience that make us each a complex physiological puzzle. From birth, sociological building blocks are constructed forming emotional walls and unexpected doorways, boundaries and comfortable passageways through the architecture of our personalities. My thesis work, which is comprised of ceramic figures and interactive toys, offers playful memory triggers and evocative spaces in which viewers can deconstruct the building blocks of their social persona.

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