7 ABSTRACT: This thesis analyzes the final thesis, bachelor's and master's ones defended at The School Management Centre Department of the Education Faculty of Charles University in Prague for the period from 2010 until 2012. This thesis deals with cluster analysis theses dealing with the term competence, particularly in the area of school leadership, that leaders and managers of schools. Theses researches of adequate extent i.e. eight bachelor's and three master's theses, will also focus on competence in the field of personnel management at schools. A qualitative method will be used for the thesis work, which will be conducted content analysis of the text and its interpretation, whose main tool is an effective methodological comparison. It is necessary to observe the principle of objectivity. The final theses will not be evaluated otherwise objectively compared. The thesis work is indicating any differences between claims that have not been investigated. The comparison will focus on the tools to determine ways of grasping the subject, the author styles, etc. The resulting model presents a comparison of research expertise of final university thesis dealing with common theme competence in the field of school leadership, summary knowledge of the topic. KEYWORDS: Competence, competency model, management,...

The aim of this thesis is to create a competency model for the jobs of new members of a student organization. The competency model is used to assemble a list of the types of educational activities that should be undertaken by the member in a half year frame after they start working on the new position in the organization. This goal is reflected by the structure of this thesis. The theoretical part is divided into two chapters. In the first one, the reader is acquainted with the concepts of competence, employee education, competency model, and management through competencies. The knowledge of these terms and their meaning is crucial for the understanding of the domain of education management. The contents of the second chapter deal with the various methods of development and educational activities, the systematical education and its phases, and the creation of competency model in an organization. The knowledge that is presented in the theoretical part comes originally from the corporate environment. But there it was created to address the same problems that are also faced by educational organizations, and also by organizations in which the education of its members is one of their secondary goals. The theoretical part is followed by the research part. The research methodology is described first. This...

The Patient-Centered Medical Home (PCMH) is an innovative, team-based health care model that was applied during the implementation of the Affordable Care Act (ACA). However, the competencies for PCMH health care social worker team members are not identified within this model. Thus, the purpose of this phenomenological study focused on identifying the core competencies that will enable social workers to perform competently in PCMHs. This study also explored the roles and training needs as related to improving the competence of social workers. Sandberg's and Parry's conceptualization of the competency model was used as the theoretical framework. Data were acquired through interviews with 10 PCMH social workers. These data were then inductively coded and analyzed using a modified Moustakas method. Key findings indicated that these social workers believed that improvements in competencies may include training and knowledge with mental health and physical health knowledge which consist of diagnoses, interventions, medications, symptoms, and terminology. It was also noted that knowledge of evidence-based practices for mental health interventions and patient-centered, team-based principles were essential to ACA policy implementation. The positive social change implications of this study include recommendations to health care leadership, educational institutions, and other PCMH providers to develop competency-based training for social workers. Recommendations are also put forth to adapt social work curriculum to ensure the effective implementation of the principles of the ACA policy and to improve social work practice in PCMH health care settings.

The purpose of this research study was to enhance understanding of successful conflict management by community college Presidents through highlighting and describing conflict experiences with the faculty union or the board of trustees in a community college context. The following questions guided the research: (a) How do community college Presidents describe the experience of conflict management in the community college context? (b) How does conflict management competence manifest itself in conflict situations? and (c) How do community college Presidents develop the competencies to manage conflict? The research design included an interpretive social science philosophical approach and phenomenological method. Seven community college Presidents representing a variety of geographical areas participated in two different semi–structured interviews. Three pervasive themes describing the experience of successful conflict management emerged from the data in response to research question one. These themes were (a) diversity, (b) inevitability, and (c) perplexing. In response to research question number two, three pervasive themes emerged from the data which were (a) avoid personalizing the conflict, (b) stay focused on college mission and students, and (c) inform and engage the board of trustees. Enhance content knowledge was the one pervasive theme that emerged for research question number three. Findings from this study highlight key themes to assist current and aspiring Presidents that seek to gain understanding of successful conflict management in the community college context. / Graduation date: 2012

Thesis (MComm)--Stellenbosch University, 2013. / To access data please use IBM SPS Statistics software. / ENGLISH ABSTRACT: The human resource function attempts to proactively and reactively affect the work performance of employees through advice, diagnosis and interventions in a manner that will benefit the quality of the product and service an organisation provides to the market. In this study a generic performance construct (that can be applied to non-managerial, individual positions), was defined based on previous studies in the area of generic performance. A South African performance measure was designed accordingly that can be used to obtain multi-rater assessments of the generic, non-managerial, individual performance construct. This questionnaire was validated by evaluating the fit of the measurement model, using confirmatory factor analysis. Most of the data for this study was obtained from OK Furniture. A few questionnaires were completed by a non-probability sample of non-managerial personnel from a variety of organisations. The total sample size comprised of 205 respondents. Item and dimensionality analysis was performed on the 12 subscales to assess the success with which they represented the underlying performance constructs. In the item analysis two items were identified as somewhat problematic but both were judged not to be sufficiently problematic to delete them from the GPQ. Results from the dimensionality analysis showed satisfactory evidence that the items of each subscale reflect a common underlying factor. A spectrum of goodness-of-fit statistics was used to assess the measurement model fit. The hypothesis of exact fit was rejected but the hypothesis of close fit could not be rejected (p>.05). The position that the measurement model fits the data closely in the population was found to be a tenable position. The fit indices reflected good model fit in the sample. The measurement model parameter estimates indicated that the indicator variables represented the latent performance dimensions satisfactorily. Discriminant validity was investigated. Mixed evidence on discriminant validity was obtained. The sample size of this study was satisfactory when viewed from the perspective of statistical power given the method of item parcelling that was used, but a larger and more representative sample would have been preferable in that it would have allowed the GPQ measurement model to be fitted with individual items as indicator variables. Another limitation seemed to have been the language of the questionnaire. Informal feedback suggested that some respondents, especially those that are not fluent in English, struggled to fully understand all the questions. Recommendations for future research are made. / AFRIKAANSE OPSOMMING: Die menslike hulpbronfunksie in organisasies poog om die kwaliteit van die produk of diens wat die organisasie aan die mark lewer te verbeter deur werknemers se werksprestasie proaktief en reaktief te beïnvloed deur middel van menslike hulpbronbestuursadvies, -diagnose en -intervensies. In hierdie studie is 'n generiese prestasiekonstruk gedefinieer (gerig op individuele nie-bestuursposte) gebaseer op vorige studies van generiese prestasie. Dit is hoofsaaklik gemik op individuele nie-bestuursvlak poste. ‘n Suid Afrikaanse prestasiemeetinstrument is ontwikkel wat gebruik kan word om multi-beoordelaar assesserings van die generiese nie-bestuursprestasiekonstruk te verkry. Die vraelys is gevalideer deur, met behulp van bevestigende faktorontleding, die pasgehalte van die metingsmodel te ondersoek. Die meerderheid data vir hierdie studie is verkry vanaf die OK Furniture-kettingwinkelgroep. Enkele vraelyste is ook voltooi deur 'n nie-waarskynlikheid steekproef van nie-bestuurspersoneel van ander organisasies. Die totale steekproefgrootte het bestaan uit 205 respondente. Item- en dimensionaliteit-analise is uitgevoer op die 12 subskale om die sukses waarmee hulle die onderliggende prestasiekonstrukte verteenwoordig te evalueer. In die item-analise is twee items geïdentifiseer wat moontlik problematies kan wees maar nie sodanig problematies dat dit hul verwydering uit die GPQ regverdig het nie. Die resultate van die dimensionaliteit-analise het aangetoon dat die items van elke subskaal inderdaad redelik bevredigend ’n gemeenskaplike onderliggende faktor reflekteer. 'n Spektrum van pasgehaltestatistiek is gebruik om die pasgehalte van die metingsmodel te beoordeel. Die hipotese dat die model die data perfek pas is verwerp, maar die hipotese van benaderde passing kon nie verwerp word nie (p>.05). Die pasgehalte maatstawwe dui op goeie modelpassing in die steekproef. Die skattings van die metingsmodelparameters dui daarop dat die aanwyserveranderlikes die prestasie-dimensies bevredigend verteenwoordig. Diskriminantgeldigheid is ondersoek. Gemengde bewyse van diskriminantgeldigheid is verkry. Beskou vanuit die perspektief van statistiese krag was die steekproefgrootte van hierdie studie bevredigende (gegewe die gebruik van item pakkies) ‘n Groter en meer verteenwoordigende steekproef sou egter wenslik gewees het insoverre dit die passing van die GPQ metingsmodel met individuele items sou toelaat. ‘n Verdere oënskynlike beperking was die vraelys se taalgebruik. Informele terugvoer dui daarop dat sommige respondente, veral dié wat nie vlot Engels praat nie, gesukkel het om sommige vrae te verstaan. Aanbevelings vir verdere navorsing word gemaak.

The thesis deals with the comparison of the competency models of headmaster of elementary schools in Prague 10. The theoretical part explains the basic terms as "competency", "key competency" and compares the definitions of different scientific sources. It describes their structure as well as the life cycle. Further on the thesis deals with the competency models in general and primarily with the models of the managers of the schools. The role of the competency model is highlighted as well as its reasons and its implementation. In the practical part the thesis deals with the qualitative investigation where the author compares the competency models that were created by shadowing and some other additional methods. The competencies were evaluated on base of the criteria of the competency model created by I. Lhotkova (2012). The output of the investigation is a case study in which the differences of the headmaster competencies in Prague 10, with similar conditions of leading the schools and with similar support from founders, are described. Big discrepancy in the competencies were not proved, on the other hand similar issues were detected.

Cílem této diplomové práce je vytvoření kompetenčního modelu HR konzultanta působícího v mezinárodní personální agentuře. V první části práce se věnuji terminologické definici pojmů a popisu kompetenčních modelů, které jsou zaměřeny na HR profesionály. V praktické části práce jsem čerpala z analýzy popisu pracovního místa, rozhovoru s HR konzultantem a dotazníku. Dotazník byl distribuován mezi HR konzultanty působící ve zkoumané agentuře. Výstupem této analýzy je popis kompetencí a sestavený kompetenční model. V závěru této diplomové práce uvádím, jaké jsou praktické možnosti využití kompetenčního modelu.

This paper investigates which leadership competencies are required in the 21st century. It further aims to set up a competency model for leaders based on the competency model of Erpenbeck, von Rosenstiel, and Heyse.To answer the research question seven leaders were interviewed as experts in the context of a cross-industry case study in service-providing departments in organizations in Germany. The case study is embedded in a critical realist environment. As research design, the realist evaluation cycle by Pawson and Tilley was used to identify context, trigger mechanisms, and outcomes.Further, four hypotheses were drawn up to approach the above-mentioned research problem. Each hypothesis covers one of the four identified research fields that are impacted by digital transformation concerning our working environment.The results showed that there cannot be set up an individual competency model for each research field. That is why a general competency model for leaders in the 21st century, the so-called cross-cutting leadership competency model, was developed. This competency model consists of four competency groups and twelve key competencies. The competency group “Personal Competency” includes the competencies “Openness toward Change” and “Employee/Staff Promotion”. The competency group "Activity and Action Competency" includes the competencies of “Capacity to make decisions”, “Energy/drive”, “Innovation Propensity” and “Goal-oriented Management”. “Ability to be on a team”, “Ability to Communicate”, “Relation Management”, and “Willingness to Understand” belong to the competency group “Socio-Communicative Competency”. “Ability to Teach” and “Specialized Knowledge” represent the group of “Methods and Professional Competency.

Final qualifying work consists of introduction, three parts, conclusion, bibliographical list, applications. In the theoretical part presents the basic concepts, objectives of assessment, its types and forms, stages, criteria and methods. In the practical part describes the General characteristics of the investigated enterprise and the activities of the personnel management, the analysis of the effectiveness of training system of the personnel in the metal trade company, Ekaterinburg, Russian Federation. The Competence Model was created and applied to defining of training needs of personal of organization. In conclusion, the results in accordance with object. The Master Thesis performed on 98 sheets (A4 format, font Times New Roman, font size 14, 1.5 line spacing), excluding attachments. The number of figures – 53 (excluding attachments). / Выпускная квалификационная работа посвящена исследованию системы обучения персонала на основе компетентностного подхода. В теоретической части представлены основные понятия, цели, тип и формы, стадии, критерии и методы. В практической части описываются общие характеристики исследуемой организации, создана модель компетенций, на основе которой проведен анализ потребностей в обучении персонала организации. ВКР состоит из введения, 3 глав, заключения, библиографического списка и приложений. Объем ВКР – 98 стр., включая Приложения. Число рисунков – 53.

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