A thesis submitted in fulfilment of the requirements for the degree of MA in Communication Science University of Zululand, 2001. / In this thesis I present my recommendations regarding the role of direct small group communication and public communication in an envisaged Communication Science curriculum within the Language, literacy and Communication learning area in the Further Education and Training band. I show that the fundamental switch from the traditional educator-centred teaching to learner-centred teaching in OBE requires that both educators and learners be in command of a range of communica¬tion strategies in order to construct meaning in real-world social contexts. Intraper-sonaL, interpersonal and small group involvements are all essential for successful teaching. I also stress the need for knowledge of verbal as well as nonverbal com¬munication skills to give learners the confidence they need in the workplace. The cooperative method of teaching brings democracy into the OBE classroom with learners contributing from their daily lives as well as having their needs met. I examine an array of forms of communication that learners and educators must be in command of to succeed in OBE. I argue that since the human mind integrates knowledge, the demarcations between learning areas are mainly posited for heuristic convenience. An analysis of the Revised National Curriculum Statement (C2005) shows that most of the components required to form the basis for offering Com-munication Science as a coherent formal discipline in the Further Education and Training (FKI) band, can be found, dispersed throughout the General Education and Training (GET) band, (Grades R to 9) within the Language, literacy and Communication learning area. In the penultimate chapter I utilise the insights gained to suggest what the curriculum could include for teaching direct small group communication and public communication as part of the envisaged Communica-tion Science curriculum. Finally, I would like to point out that my thesis forms part of a number of coordi-nated studies on the feasibility of including particular aspects of human communication as part of the envisaged Communication Science curriculum.

Indiana University-Purdue University Indianapolis (IUPUI) / Student retention is a problem that continues to plaque higher education institutions whose ultimate goal is to graduate students. The reported national student retention average in 2006 was between 58 and 71.6 percent, depending on to which statistics you refer. The importance for the academic community is that “the loss of students returning to campus for another year usually results in greater financial loss and a lower graduation rate for the institution, and might also affect the way that stakeholders, legislators, parents, and students view the institution” (Lau, 2003). In order to combat low student retention rates, many have initiated a variety of programs and strategic measures to increase students’ likelihood to complete their education. These initiatives can be found in the form of committees designated to conduct research and subsequently implement programs, colleges hiring outside consultants to assist with retention strategies, and the implementation of “student success” courses into the existing curriculum. Additional measures at the campus level may include: retention merit initiatives, student satisfaction and instructor surveys, and re-entry campaigns to target withdrawn students. According to Tinto (2002), “Most institutions, in my view, have not taken student retention seriously. They have done little to change the way they organize their activities, done little to alter the student experience, and therefore done little to address the deeper roots of student attrition”. The author faults the institutions that attempt to combat the issue by simply adding a course that is “marginal to the academic life of the institution”. While he does not directly address using personality or learning styles as a tool to combat student attrition, he states that, “Institutions that are successful in building settings that educate their students, all students, not just some, are institutions that are successful in retaining their students”. This research will provide an in depth look at existing personality type and retention data, an examination of communication incidents as reported by both “graduates” and “withdrawn” students, and recommendations for implementing personality-based communication techniques in the classroom in an effort to enhance overall student satisfaction. Considering the explosive growth of web-based distance education courses and program offerings, additional considerations will be made to address the online learning environment and its unique communicative needs. It is my assertion that both student retention and overall satisfaction can be enhanced with knowledge of existing personality and learning types of both students and teachers and a modification of the communication processes to fit students’ varying styles and communicative needs. By conducting a very basic level of research on personality types, one can find an abundance of information, each assessment claiming to be more effective than the others. Several textbooks, websites, and employer profiling systems guide users to various paper or web based tests which solicit descriptors of one’s own behavior, characteristics, and tendencies. First published in 1962, one widely recognized psychometric questionnaire used frequently in career counseling is the Myers-Briggs Type Indicator. Respondents are asked to answer 93 forced-choice questions based on their preference of two words or short statements. The results are given in the form of a four letter abbreviation, each letter representing one of their four type preferences based on four dichotomies. The four dichotomies are Extraversion vs. Introversion, Sensing vs. Intuition, Thinking vs. Feeling, and Judging vs. Perceiving. “The MBTI suggests general areas of life, or careers, in which persons are most apt to be interested, motivated, and successful” (Van, 1992, p. 20). As described by John (1990), “The five-factor model is a descriptive framework within which all the important individual differences in personality are subsumed under five global traits” (as quoted in Wolfe & Johnson, 1995, p. 178). The Five Factor Model identifies the “Big Five” personality traits of its respondents and presents them as percentile scores. Measures are comprised of either self-descriptive sentences or adjectives. The Big Five factors are as follows: Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism. “A personality taxonomy such as the “16-factor model developed by Cattell (1965), posits that there are 16 primary personality factors” (Lidy & Kahn, 2006, p. 124). Through extensive research on the subject, and self assessing with a variety of these tests, the model I have chosen to highlight here is the DiSC personality assessment. The tool measures personality types based on a word association that offers a number of descriptors and asks participants to select the one that is “most like” and “least like” them. The in-depth profile then provides a bar graph measure of each of the four dimensions and a “classical pattern” to the participants. The four dimensions of the assessment are as follows: D (Dominant), i (Influencer), S (Steadiness), C (Conscientiousness).

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published_or_final_version / Education / Master / Master of Education

Six hundred sixty-six students were queried at the University of North Texas. The appropriate use of nonverbal behaviors of international and U.S. American TAs was surveyed. An eleven item questionnaire (Teacher Nonverbal Measure) was utilized. These questions were tested by an ANOVA. Data indicated that international TAs are less likely to use appropriate nonverbal behaviors than U.S. American TAs. Thus, it is possible to assume that international TAs are more likely to be perceived as using inappropriate nonverbal behaviors than U.S. American TAs. Also, communication competence was investigated. The Communication Skill Rating Scale was utilized and tested by ANOVA. Results indicate that international TAs are viewed as significantly less competent than U.S. American TAs.

M.Ed. / During the political dispensation of separate development, differentiation between cultural groups was based on skin colour (racial criteria), and contact between these different groups was inhibited by law. The same applied for the educational system - even the training of teachers was aimed at monocultural education. The present political dispensation provides for a multicultural educational situation where learners are admitted to a school, regardless of race, language, or culture. Language and cultural differences between teacher and learner may lead to problems in classroom communication. Communication entails verbal as well as nonverbal communication which can be distinguished, but not separated from one another, and an understanding of both contributes to effective facilitation of learning and acquisition of skills. Nonverbal communication, however, takes place on an unconscious, non-intentional level, and it is this aspect of communication which may lead to major misunderstandings in the classroom. Black learners in large numbers are admitted to schools where the educational context is predominantly white. Considering the limited contact which used to exist between the different racial groups, and the monocultural training of some teachers, the question has arisen as to how teachers as educators experience the nonverbal communication of black learners. As this research is aimed at gaining insight into the world of experience of these teachers, a qualitative approach has been used. Collection of data was done by means of in-depth (phenomenological) interviews and direct observation, and the data was analised by means of an inductive-descriptive method (the constant comparative method of data analysis).

The purpose of this project is to produce a school website that promotes and enhances communication between the school and parents.

This study investigated the oral proficiency of ESL teacher trainees in different discourse domains. The sample for the study consisted of twenty ESL teacher trainees in their final year at a College of Education. Different methods were used to measure the teacher trainees' oral proficiency in the English Communication Skills class while engaging in less formal conversations and in more formal teaching of content subjects during Practice Teaching. Three categories of constructs for oral proficiency were measured: Accuracy and fluency, classroom language and non-verbal communication. The findings supported the hypothesis: The oral proficiency of ESL teacher trainees is more satisfactory in some discourse domains,e.g. casual conversation, than in others, e.g. formal teaching. Although these findings cannot be regarded as conclusive they raise awareness of the problem. Recommendations were made on how to address the problem of poor oral performance of ESL teachers and teacher trainees teaching content subjects. / Linguistics and Modern Languages / M.A. (Specialisation in Applied Linguistics)

This research stems from the problems that may be encountered in an attempt to accompany the non-adult towards proper adulthood in the absence of both communication and educative intervention in the educative occurrence. The educator may fail to render his educative task adequately without communieating with the child and intervening educati vely in his life; and the child may be deprived of his opportunity of becoming a responsible adult. A human child, particularly in the industrialised societies, is confronted by various phenomena with which he often fails to communicate normatively. This investigation is an endeavour to reveal the essentiality of communication during the educative intervention, that is, in guiding the child to refrain from immoral, non-normative and unacceptable activities and all that violates cultural adulthood according to the norms, values and standards prevailing in that particular community. It further aims at disclosing that communication in the educative sense implies educative intervention, failing which communication becomes meaningless. Educative intervention and communication are, in truth, inseparable during the educative occurrence and they should supplement and enhance each other, because their separation may imply the nullification of the educative guidance on the part of the educator and the denial of the child's opportunity of attaining acceptable adulthood. In order to assist the child to gradually actualise his adulthood, the educator who intervenes in his life should be a devoted communicator who strives to communicate (verbally and non-verbally) his knowledge, feelings, beliefs and attitudes to the child while upholding his status of adulthood. It is not expected of the true educator to communicate well about normative adulthood verbally and simultaneously violate this through his nonverbal communication which includes all unacceptable physical activities which erode the dignity of adulthood. It implies, therefore, that in his attempt to guide the child to comply and respect the aspects, conditions and criteria of adulthood the educator should respect and comply with them verbally and non-verbally. A responsible person is expected to maintain and promote adulthood through both verbal and non-verbal forms of communication. / Educational Studies / D. Ed. (Fundamental Pedagogics)

The purpose of this study is to better understand the classroom experiences of current secondary school students, in light of the present policy drive towards participation. Using an approach with ethnographic intent (participant observation, interviewing, shadowing and field notes) this research explores six students’ experiences, in one secondary school in Scotland. Emerging themes from the literature, regarding participation and participatory approaches, suggest that these can be understood in different ways, ranging from economic instrumentalism to democratic renewal. This study took a fresh theoretical approach, employing an ecological, temporal-relational understanding of the achievement of agency. This understanding acknowledges a young person’s awareness of, and capacity to engage with, a range of different possible actions, by means of a particular context at a particular time. This approach provided theoretical tools, with which to interpret aspects of these students’ school experiences. The findings are detailed in terms of teacher-student relationships, the cultural realm, and young people’s aspirations. Students’ achievement of agency in the school setting is complex, but one major finding is that the quality and type of teacher-student relationship are significant in enabling these students to achieve agency. Peer relationships and ties beyond the school gates are also significant. The ecological understanding of agency provides a basis for educators to better understand the interdependence of the individual and the environment and to explore how participation might afford a wider range of possibilities for young people. This reflection on participation is important if we want to shape educational ecologies to encourage practices which facilitate the achievement of agency by young people.