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The purposes of this study were to determine whether differences existed between the communication styles and teaching effectiveness, respectively, of native and non-native teaching fellows, as perceived by their undergraduate students. In addition, the study sought to determine whether a positive correlation existed between the final grades and the communication styles and teaching effectiveness, respectively, of native and non-native teaching fellows as perceived by their undergraduate students. In order to carry out the purposes of this study, six hypotheses were tested concerning the perception of native and non-native undergraduate students toward the communication style and teaching effectiveness of teaching fellows in North Texas State University.

This paper lays the historical background for why women and leadership is an important topic today in order to discuss gender differences in communication styles, influence tactics, and leadership styles. This paper also outlines barriers women face when trying to attain and succeed in leadership positions. The analysis should provide a greater understanding of how men and women differ, especially in leadership and management positions, and what companies can do to help women overcome gender bias and discrimination in the workplace.

Syftet med denna studie är att studera chefer i PR-branschen. Genom definierade kommunikationsstilar, vill vi ta reda på chefernas syn på deras sätt att kommunicera. Vi vill även se om det finns någon skillnad i hur kvinnor respektive män kommunicerar på sina arbetsplatser. Metoden som använts i studien är en kvalitativ forskningsmetod, och det empiriska materialet har samlats in genom semistrukturerade intervjuer på åtta PR-bolag i Göteborg och Stockholm. Chefer samt anställda har intervjuats. Det resultat som vi kommit fram till i denna studie är att det inte är stor skillnad i hur männen respektive kvinnorna ser på sin kommunikation. De två kommunikationsstilar chefer - både män och kvinnor i PR-branschen anser sig kommunicera genom, är tydlighet och inspiration. Att vara så konkret som möjligt är något som alla cheferna vi intervjuat värderar högt, men det finns en skillnad i hur det framförs mellan könen. / The purpose of this thesis is to investigate managers in the PR-industry. We want, through defined communication styles, define managers’ point of view of their communication. We also want to see if there is any difference in how women and men communicate in their working places. The methodology that is used is a qualitative research method, and the empirical material is collected through semi structured interviews, at eight PR-companies in Gothenburg and Stockholm. Managers and employees have been interviewed. The findings of this thesis are that there is no big difference in women’s and men’s point of view of their communication. The two communication styles that managers - both men and women - in the PR-industry consider themselves to use is through preciseness and inspiration. To be as concrete as possible is something that all the managers we interviewed value highly but there is a difference in how it is conducted between the genders.

Ineffective communication behavioral constructs in the workplace that lead to information technology (IT) project failure and in some cases organization failure are increasingly becoming a management concern. Despite this trend, there is little research on the communication behavioral constructs that contribute to IT project failure rates. The purpose of this phenomenological study was to explore the lived experiences of business analysts, programmers, and programmer analysts pertaining to the behavioral constructs associated with effective and ineffective communication. The research questions addressed these behaviors from a conceptual framework based on communication theory, organizational information processing theory, and critical social theory. This framework guided data collection using electronic interviews of a snowball sample of social media participants. Data were coded using open and axial techniques, analyzed for themes and patterns, and member checked to bolster trustworthiness. Findings included 10 communication behavioral constructs that influence communication in IT software development teams. Included in the findings were potential options for improving communication among end users, management, programmers, and other employees. Recommendations to improve communication among stakeholders included involvement of the correct stakeholders, clear project requirements, frequent communication, active listening, and feedback. Other recommendations were stakeholder education and training, and knowledge of goals and processes. Implications for positive social change could be realized by using the findings to improve the way communication is addressed, shared, and implemented to reduce IT project failure for stakeholders.

This study explores the acculturation experiences of long-term Western residents in Japan using a broad intercultural studies approach. First, the historical context of Westerners coming to Japan is discussed. Next, literature from the field of intercultural studies is considered. This literature is used to provide a framework for analyzing Western sojourners’ acculturation experiences in Japan, as well as for choosing the research methods for conducting a qualitative analysis. The research involved interviewing 12 expatriates from English-speaking countries who have been in Japan for at least 10 years. Their acculturation experiences were analyzed, with a particular focus on finding hidden barriers to acculturation. The study concludes that numerous barriers to acculturation do exist. Commonly observable barriers included lack of employment security for some sojourners, and a poor fit between an individual’s personality and the host culture. These issues are applicable to anyone adapting to life in a different culture. However, this research also exposed a number of hidden barriers arguably unique to the Western sojourner’s acculturation experience in Japan. These barriers include the challenge of developing satisfying relationships with Japanese, due primarily to different expectations for psychological closeness and self-disclosure in Japan and the West. Another is the social effect of Othering, the centuries-old process where Japanese society divides things into those which are Japanese and those which are not, and the consequent empathy deficit that Japanese experience toward outsiders. The thesis concludes by offering recommendations for how long-term Western residents in Japan can improve their adaptation and acculturation experience. These include the obvious advantages of learning the Japanese language, and the less obvious benefits of learning and practicing mindful intercultural communication.

In order to better identify and understand the differences between Japanese and English, the task of giving walking directions was used. Japanese and American public facilities (10 each) were randomly chosen from which to collect data over the phone in order to examine these differences based on the following five communication styles: 1) politeness, 2) indirectness, 3) self-effacement, 4) back-channel feedback (Aizuchi), 5) and other linguistic and cognitive differences in relation to space and giving directions. The study confirmed what the author reviewed in the literature: Japanese are more polite, English speakers tend to give directions simply and precisely, Japanese prefer pictorial information and most Americans prefer linguistic information, Japanese is a topic-oriented language and also an addressee-oriented language. The information revealed from this study will help Japanese learners develop important skills needed for developing proficiency in the target language and also teach important differences between the two languages.

The subject of this master’s thesis is communication with foreign customers in the company TEMPISH Ltd. The thesis is divided into two parts connected to each other and complements each other. It is the theoretical basis and its subsequent practical use. The theoretical part is focused on clarifying the concepts of communication, customer and their forms. In the practical part of the thesis communication with customers in the company TEMPISH Ltd. is characterized. This part also covers analysis of survey results. Based on the findings proposals to improve the current state of communication, especially with foreign customers, are described.