The comprehensive high school is one of the tremendous reforms in the post-secondary education of our country to withstand the shift of times. The Ministry of Education adopted the suggestions from the seventh meeting of National Education and started to work intensively on the experimental curriculum of the comprehensive high school in 1996. Therefore, take National Lungtan vocational senior high school as an example to explore this kind of transformation of the formal education system. The aim of this study was to take Lungtan vocational senior high school as an example, and used action research to investigate the process of performing the transform of the comprehensive high school, to find out the difficulties and problems, and to solve its related problems. The findings are as follows: After the comprehensive high school has become one of the formal education systems, for the case of National Lungtan Vocational Senior High School of transforming to the comprehensive high school, this really corresponds with the mainstreams of education. The suitable and best transforming model is for the case of National Lungtan Vocational Senior High School: Under negotiating in advance and getting the common consensus with the faculty in a formal meeting, there are some valuable experiences we got, as follows: (1)The difficulties and policies of curriculum design: (a) The change of teaching hours and the problems of arranging the curricula¡Xto make the teachers who teach the vocational programs instruct the related subjects in order to meet the basic requirements. (b) According to the arrangement of the programs, it is necessary to divide the students into some groups so that it will meet the needs of students, parents, and the school. (2)The problems and solutions for the faculty: (a)Performing the plan of retirement will solve some problems of the faculty. (b)No sufficient teachers are in the academic subjects. To solve this problem, it is efficient to make use of resources around the school-community or hire more teachers from other schools. (c) It is important to solve the surplus for the teachers of professional and vocational subjects. For example, it will work out to make the teachers have advanced studies. (3)The plan and the way to handle the equipment: (a) Because there are no enough facilities to offer the current needs, increasing some professional classrooms reduces the deficiency. (b) The limitations of funds for operation. Thus, presenting a series of improving plans solves the insufficient problems. (c) Actively engaging in the related affairs or plans to get the funds and then to improve the equipment. According to the conclusions, there are some suggestions as follows: A. The strategies of transforming model for the case of National Lungtan Vocational Senior High School can provide some references for both the public and private high schools implementing the comprehensive high school. (1) The conductor¡¦s leading style (especially the principal) will be the key to success in implementing the transforming model. (2) How to transform is a crucial question so it is necessary to have a complete discussions and arrangement before making decisions. (3) With the suitable transforming model, it will reduce the number of the opposite teachers. (4) The suitable and best transforming model for the case of National Lungtan Vocational Senior High School will be more competitive among schools. (5) It is better to tend to the direction of community-united comprehensive high school. B. How to continue to impel the project of comprehensive high school for the case of National Lungtan Vocational Senior High School in the future. (1) For those performing the comprehensive schools, it is essential to get funds for operation in order to enlarge staff¡¦s allocation. (2) Schools should offer many opportunities of selecting classes and then students will have more room for developing their potential ability. Above all, it is better to adopt the middle curriculum. (3) Continue to advocate the ideas to parents and junior high school students. Meanwhile, pay attention to the evaluation for the performing process, and chase the common prospect. (4) Remain to explore the adjusting situation after graduating from the comprehensive high schools entering University.

自民國85年開始試辦綜合高中，至今已有5年的歷史，本研究藉由「台閩地區高級中等學校概況統計」以及教育部技職司所進行第一屆18所綜合高中評鑑資料，分析綜合高中在我國辦理的概況，進以檢測與綜合高中理念之差距。再以辦學績效為效標，探求何種學校型態最適合轉型為綜合高中，以提供主管行政機關在政策執行過程之參考。 本研究藉由單因子、雙因子變異數分析以了解目前綜合高中辦理概況；採群集分析以分辦各校辦學績效（包括：升學率、就業率、每生平均考取證照數）之差異；經迴歸分析了解導致綜合高中辦學績效良好之原因。 研究結果顯示，18所辦理綜合高中的學校中10所學校提早在高一先行分化學術或職業學程，有違延緩分化的理念。在18所學校中以巿區均設職業及普通類科的公立學校辦學績效較佳。分析有利綜合高中辦學績效的原因包括：(1)學生參加校內競賽愈多或生師比愈高（指大班級）則升學率愈高（可能因為巿區學校多有較高的生師比），而學生加註主修職業學程愈高則升學率愈低；(2)擁有第二專長的教師比率愈高或學生加註主修職業學程愈高則就業率愈高；(3)學生參加校內競賽次數愈多、網路查詢電腦數愈多、教師著作比率愈高則學生考取證照愈高，但是平均每生補助款愈高，學生考取證照比率卻愈低，值得政府注意。因此，建議教育主管機關，不應多以獎勵補助的方式來協助現有高中職轉型，更應嚴格限制受補助學校的資格要求，以避免申辦學校僅為補助而非為實現綜合高中之理念。 / Comprehensive high school(CHS) has been formally established in Taiwan since 1996. The purpose of this thesis is to analyze the profile of CHS in Taiwan and examine the disparity between the practical and ideal models based on High Schools Statistic Compilation in Taiwan Area」 and the evaluation reports of the 18 CHSs gathered by the Ministry of Education. Moreover, taking the school achievements as criteria, this research suggests which format of high school is more suitable to be transformed to CHS. Thus the result could be the reference to our Ministry of Education during the executive process. This research uses one-way and two-way ANOVA to interpret the CHS general situations and Cluster Analysis to determine the achievement levels of 18 CHSs including the proportion of students entering school in higher level, employment rate, and the average rate of getting technical certificate per student. Also, the Regression Analysis is utilized to analyze the characteristics of higher performance CHSs. It is found that 10 of the 18 CHSs have devided students separately into academic-oriented and vocational-oriented groups in tenth grade which basically against the spirit of the comprehensive high school. The public schools in urban area applying both vocational and academic programs have better achievements. The reasons for better achievements of CHS include：(1) The more willingly the students join inner-school contests and the higher student-teacher rate a school has, the more students enter higher education level. It might be the urban schools normally with higher student-teacher rate. On the contrary the more students major in vocational program, the less the proportion of students enter higher education level. (2) The higher rate of teachers equipped with second speciality and the students majoring in vocational program, the higher the employment rate. (3) The more students take part in contests, the number of computers a school has for students to surf on the Internet, and the number of literature of teachers have published, the higher rate of getting technical certificate per student is. Conversely the more subsidy for each student doesn't guarantee higher rate of getting technical certificate per student. Therefore, the Ministry of Education should not use the subsidy as the main way to assist schools to transform, furthermore it ought to confine closely the qualification of the subsidized school to avoid those schools only looking for the subsidy but not the ideal of CHS.

Taiwan has enforced the educational reforms since the academic year of 1994. One of the policies is expand the chance for further education by means of increasing the senior high schools and launching the comprehensive high schools. From academic year of 2001, the policy of high school integrating with local community was undertaken, the core objectives are balancing the gaps between the urban and country districts and promoting the educational quality of the general and vocational high schools. Therefore the government encouraged the students attend the nearby schools to save the social costs and set up the fundamental for the 12-Year Compulsory Education. The enrolment rate of the junior student graduates have been over 96% in the recent years. If the student has the will for further education, the chance is almost 100%. However, the pressure of enrolment has never eased off or calmed down. Because the pursuits for the ¡§elite school¡¨ have never faded off among the mind of the general public. The expectation for entering the ¡§elite senior high school¡¨ for the students and their parents is to seek a better opportunity for superior social class. They do not understand the objectives of diversified social values and hindered the students to seek for their best development by their talent and orientation. Even thought, can the ¡§elite senior high school¡¨ guarantee a ticket to the higher education? The study focus on the junior high school graduates with the same score level of the basic competence test comparing the differences on their academic performances, motives for further education and their reception of education according their different choice of attending schools 3 years after the graduation. The major findings are as listed below: 1. The students who chose the nearby schools they have better grades for the Academic Attainment Testing for university than the students who attend the schools located on different districts. 2. Most of the senior high school students choose their attending school on the preferences of the conventional social values (according the traditional ranking of high schools). The second consideration is the traffic, the reputation of school and the faculties. The incentive of high scholarship is the latest consideration of choosing school. The key for the student chose to attend the schools nearby is on the schools¡¦ high quality educational environment and their good tradition and the word- of- mouth reputation. 3. Most of the students¡¦ satisfaction for the attending schools lied on the ¡§non-academic performance¡¨ and the second lied on the ¡§teacher¡¦s caring on students¡¨ and ¡§good school reputation and tradition¡¨. The least items lies on ¡§high scholarship¡¨ and the ¡§academic performance¡¨. The study concluded with some suggestions on the enforcements of the ¡§academic district allocation¡¨ and ¡§nearby school enrollment¡¨ for the 12-Year Compulsory Education. Key words: nearby school enrollment; cross academic district enrollment; comprehensive high school

Thesis (M.M.)--Boston University / PLEASE NOTE: Boston University Libraries did not receive an Authorization To Manage form for this thesis or dissertation. It is therefore not openly accessible, though it may be available by request. If you are the author or principal advisor of this work and would like to request open access for it, please contact us at open-help@bu.edu. Thank you. / Statement of the problen4 The purposes of this study were (1) to examine the concepts and recommendations underlying the organization of a comprehensive school and their implications for certain areas of the humanities; (2) to investigate the interrelationships in the arts of music, architecture, sculpture, and painting from philosophical and aesthetic viewpoints; and (3) to formulate a course of study for a comprehensive high school for developing understanding and appreciation of accomplishments in music and art. Method of procedure. This study outlined an approach to a better understanding of the methods by which the interrelatedness of the arts can contribute to the needs and changes of society through the American comprehensive high school. It similarly presented the values of an interrelated art course for all students. Selected periodicals, publications of learned organizations, professional education texts, histories of music and art, and unpublished documents were essential in the development of this study. The importance of the study was emphasized by a need for flexible and well-balanced school programs adapted to the needs of each individual student. It was found that such a well-balanced organization could be developed through the comprehensive high school, which endeavors to teach all children regardless of class or background the values of democracy and social integration. It further endeavors to broaden and develop the intellectual, emotional, and creative potentials of the student, through a cultural as well as a scientific background [TRUNCATED]. / 2999-01-01

本研究之主要研究目的在於探討我國綜合高中之課程規劃與實施之現況、相關問題及具體改進建議，包含綜合高中教育基本理念之相關問題、課程規劃之相關問題以及課程實施之相關問題三個部分。為達成上述研究目的，研究者採用文獻分析法以及問卷調查法；首先探討課程規劃與實施的理論基礎與相關研究； 接著探討我國辦理綜合高中的相關理論基礎與研究；之後分析美國、英國與我國綜合高中的沿革與發展現況；最後編制『我國綜合高中課程規劃與實施現況問題之分析研究問卷』，針對2003學年度接受教育部綜合高中輔導訪視150所學校進行調查研究；然後依問卷回收後分析之結果，建議我國綜合高中課程規劃與實施可行之改進途徑，以提供相關單位決策及後續之研究。 本研究之問卷調查對象以學程主任、學科召集人、承辦綜合高中業務之組長或教務主任以及輔導人員為母群體。首先在學校部分進行普查，而學校相關教師樣本之取得則採取隨機抽樣而來，共抽取150所學校，900位教師，回收有效樣本為530份，問卷資料處理採用SPSS10.0版進行統計分析。 據此，研究者係將本研究之調查結果發現與文獻探討發現作成結論如下： 一、綜合高中教育基本理念未能落實 (一)就編班方面來說：學校未能落實高一不分流及依意願分類編班。 (二)就開始教授專業科目的時間來說：有部分的學校未能在「高二上」實行，高一未進行性向試探及輔導，即開始教授專業科目。 (三)就規劃綜合高中課程的主體來說：部分學校未能透過「該科老師於教學研究會時參與討論」之後，經由「課發會」進行協調，再由校務會議通過後實行。 (四)就各類課程及各學程課程之規劃經何種會議討論通過方面來說：仍有學校相關人員對此議題不甚清楚。 (五)就一年級職業試探課程之實施方式方面來說：仍有學校「未開設」或直接教授專業科目。 (六)就『高一不分流』、『提供多元課程』、『學生適性選課』這幾方面來說：各校由於理念不清，學校在各面向均自覺已符合綜合高中相關精神。 (七)就二、三年級學生選課之方式來說：仍有學校抱持選學程不能選課的觀念。 二、綜合高中課程規劃之意見調查分析 (一)就校訂必修科目數為多少學分數來說：仍有學校理念不清，將校訂必修學分數視為學程概念或「不清楚」，甚而無校訂必修科目。 (二)課程規劃以升學導向為主：課程規劃仍有考試領導課程規劃的情形。 (三)就學校在修訂或調整綜合高中課程時的決定主體方面來說：仍有學校決定主體未能落實綜合高中相關理念。 (四)就課程發展委員會之成員方面來說：學校課程發展委員會的家長代表及學者代表比例仍低。 (五)就生涯規劃課程由誰擔任方面來說：學校仍有配課的情形產生，未能給予學生專業的輔導。 (六)就規劃空白課程之單位以及學生遇空白課程時，負責到班或活動地點的負責老師方面而言：學校多數以「教務處」為主。 三、綜合高中課程實施之意見調查分析 (一)就學生空白課程節數方面而言：學校對綜合高中的理念並不清楚，因此大部分學校並無空白課程的實施。 (二)就學生改選科目方面的主要程序方面而言：學校輔導機制並未落實。 (三)就學生課表中之科目包含哪些類而言：課程的實施仍受限於升學導向的限制。 (四)就一年級學生說明有關綜合高中理念與具體做法之方式而言：學校便宜行事，使效果不彰。 本研究根據文獻探討、調查研究發現與結論作成以下建議： 一、強化綜合高中教育基本理念 (一)宣導綜合高中理念 (二)正確瞭解空白課程及職業試探的意義 二、綜合高中課程規劃之意見調查分析 (一)課程之規劃本著學校本位課程之精神，除教師積極參與之外，宜增加學者專家、社區及家長之意見 (二)課程規劃時，增加學生課程選修空間 (三)輔導人員需加強瞭解課程之規劃，以利輔導 (四)規劃空白課程及職業試探課程 (五)除升學及檢定科目之外，宜兼重人文素養之科目 三、綜合高中課程實施之意見調查分析 (一)豐富空白課程之內容及職業試探的廣度 (二)處室之間密切合作 (三)接受教育改革挑戰，行政上不宜方便行事 / The main purpose of this study was to explore the current situation, related issues and concrete suggestions of the curriculum planning and the curriculum implementation of Comprehensive High Schools in Taiwan. This study had three parts: the related issues of basic educational ideals of Comprehensive High Schools, the curriculum planning and the curriculum implementation. To achieve above-mentioned goal, the researcher adopted literature review and questionnaire survey as research methods. First, the theories and related researches of the curriculum planning and implementation were reviewed, and then the development and current situation of Comprehensive High Schools in America, England and Taiwan were discussed. Finally the researcher made “Current Problems Analysis of the Curriculum Planning and Implementation of Comprehensive High Schools in Taiwan Questionnaire” and took 150 schools interviewed and guided by the Ministry of Education in 2003 as samples to conduct the survey. According to the result of analyzing these questionnaires, suggestions of the improvement about Comprehensive High Schools in Taiwan were offered for related authorities' execution and the following researches. The investigation took heads of programs, heads of subjects, the section chiefs or directors of academic affairs who are responsible for the affairs of the Comprehensive High School and the counselors. 900 teachers in 150 schools were randomly chosen as research samples and 530 valid copies were retrieved. The questionnaires were analyzed by conducting SPSS10.0 statistic software. The conclusion according to the result of this survey and findings of literature review are as follows, 1.The Incomplete Implementation of Educational Ideals of Comprehensive High Schools (1)Class Assignment：The implementation of integrating the academic and vocational programs for the first-grade students was incomplete and students were not grouped according their willing. (2)The Beginning Time to Teach the Professional Subjects：Students didn’t learn the professional subjects in the first semester of their second-grade years but during their first-grade yeas without accepting the aptitude tests. (3)The Subjectivity to Planning the Curriculum of Comprehensive High Schools：The implementation of the Curriculum didn’t follow the procedures of subject teachers’ discussion in the teaching committee, negotiation in the curriculum development committee and approval in the school affair conference. (4)The Conferences to Discuss and Approve the Curriculum of Different Programs：Some school staff didn't realize it clearly. (5)The Implementation of the Occupation Exploration Curriculum for the First-grade Students：Some schools didn’t provide it or taught students the subjects directly. (6)The Academic and Vocational Programs Integration during Students’ first year in High School, the Multiple Curriculum Offering and Adaptive Course Election：Schools had vague ideal and didn’t correspond to the spirits of the Comprehensive High School. (7)Curriculum Election for the Second and Third-Grade Students：Students couldn’t elect courses but programs. 2.The Analysis of the Survey about the Curriculum Planning of the Comprehensive High School (1)The Credits of the School Required Subjects：Some schools regarded the credits of school required subjects as the level of programs, ill-defined or not established. (2)The Exam-oriented Curriculum Planning：The curriculum planning relied on the exams. (3)The Subjectivity Deciding the Revision and Adjustment of the Curriculum of the Comprehensive High School：Some couldn’t put the ideal of Comprehensive High School into practice. (4)The Members of the Curriculum Development Committee：The participation rate of the representatives of parents and scholars in the curriculum development committee was low. (5)The Teachers Responsible for the Career Planning Curriculum：The career planning curricula were taught by teachers of different subjects and students didn't accept the professional counseling and guidance. (6)The Responsible Administration and Teachers of the Alternative Learning Period：The offices of academic affairs in schools were assigned. 3.The Analysis of the Survey about the Curriculum Implementation of the Comprehensive High School (1)The Number of Students' Alternative Learning Periods：Most school didn’t provide the null learning periods. (2)The Main Procedures of Students’ changing elective subjects：The counseling and guidance mechanism were not put into practice. (3)The Dimensions of the Subjects：The implementation of the curriculum was confined to the exam-orientation. (4)The Announcement to the First-grade students about the Ideal and Concrete Methods of the Comprehensive High School：The schools acted in haste and it turned out inefficiency. Suggestions according to the literature review, findings of the survey and the conclusion are as follows, 1.Strengthening the ideals of the Comprehensive High School (1) announcement of the ideal of the Comprehensive High School (2) to realize the meanings of the alternative learning periods and the occupation exploration curriculum 2.The Analysis of the survey of the Curriculum Planning of the Comprehensive High School (1)the curriculum planning according to the spirit of the school-based curriculum, teachers’ active participation and scholars, communities and parents’ suggestions adopted (2)flexibility of students’ selecting the elective courses (3)counselors’ deeper realization about the curriculum planning. (4)planning the alternative learning periods and the occupation exploration curriculum (5)emphasizing the subjects for the entrance examination, skill tests and humanities cultivation at the same time 3.The Analysis of the survey of the Curriculum Implementation of the Comprehensive High School (1)enriching the content of the alternative learning periods and broadening the occupation exploration (2)the close cooperation among offices in school (3)taking the challenges of educational reform

本研究旨在探討台灣綜合高中學生學習字彙時所運用的字彙學習策略，研究問題主要探討：學術學程及職業學程的學生在學習字彙時是否運用不同的字彙學習策略並找出其較常和較少使用之字彙學習策略，以及字彙學習高成就者和低成就者字彙學習策略之差異。藉此俾能提供英文老師幫助不同學程、成就的學生運用字彙學習策略，以期達到更佳的字彙學習成效。 本研究抽樣台北縣、市8所綜合高中共648位高三學生為調查對象，研究工具為字彙學習策略問卷與字彙能力測驗。分析方法主要採量化分析，包括獨立樣本t檢定、描述性統計、斯皮爾曼等級相關，本研究結果發現如下： 一、學術學程及職業學程的學生之字彙學習策略使用頻率具有顯著差異，學術學程的學生比職業學程的學生運用較多決定策略及記憶策略。 二、學術學程及職業學程的學生之字彙學習策略使用頻率排序相同，在發現字義部份依序為決定策略、社會策略；在鞏固字義部份依序為認知策略、記憶策略、後設認知策略、社會策略。 三、字彙學習高成就者和低成就者之字彙學習策略使用頻率具有顯著差異，高成就者比低成就者運用較多字彙學習策略。 最後，本文依據研究結果，提出老師英語教學上之應用及未來研究之建議。 / The purpose of this study was to investigate the vocabulary learning strategies used by comprehensive high school students in Taiwan. There were three questions focusing on the differences of use frequency of vocabulary learning strategies between academic-oriented and vocational-oriented students, the strategy use rank between these two groups of students, as well as the relation between vocabulary achievement and vocabulary learning strategy use frequency. A total of 648 students in Taipei City and Taipei County participated in the study. A vocabulary learning strategy questionnaire and a vocabulary achievement test were applied as instruments to obtain the data needed. Data from the students’ responses were computed and analyzed by means of independent-sample t-tests, descriptive statistics, and Spearman’s rank correlation. The findings of this study were summarized as follows. 1.There was a significant difference in vocabulary learning strategy use frequency between academic-oriented students and vocational-oriented students. The former applied more determination strategies to discover the meaning of a new word, and more memory strategies to consolidate the words encountered. 2.The ranking order of use frequency in vocabulary learning strategies by academic-oriented and vocational-oriented students was identical. In Part 1 (discovering the meaning of a new word), determination strategies were used most frequently, then followed by social strategies. In part 2 (consolidating the words encountered), cognitive strategies were used most frequently, followed by memory strategies, metacognitive strategies, and the last, social strategies. 3.There was a significant difference between good learners and poor learners in vocabulary learning strategy use frequency. Good learners applied more vocabulary learning strategies than poor learners to know an English word’s meaning. Based on the above results, some pedagogical implications for English teachers were developed and suggestions for future research were provided at the end of the study.

我國自1996年起開始試辦綜合高中，迄今已有十餘年。試辦綜合高中的目的在於促使我國後期中等教育能在高中、高職之外，提供另一條不同的選擇進路，俾使學生得以適性發展，學得多方面的知識，達到適性教育的目標。過去國內關於綜合高中分流政策的研究，大都集中在探討綜合高中的辦學績效和實施困難，而非該政策對學生學習成就的影響之探討。有鑑於此，本研究進一步探討：（1）哪些因素會影響國中畢業生選擇就讀普通高中和綜合高中學術導向組；（2）就讀綜合高中的學生，其學生學習成就是否優於就讀一般高中或高職；（3）綜合高中的課程分流政策是否能減少教育階層化的產生。 原始資料取自臺灣教育長期追蹤資料庫（Taiwan Education Panel Survey）公開使用版中的第一波到第四波國中追蹤樣本資料，並使用傾向分數配對法（Propensity Score Matching）探討上述三個研究目的。研究結果發現：(1)控制其它相關因素之後，過去學習成就和家庭社經背景愈佳者，愈有可能就讀普通高中及綜合高中學術導向組；(2)在學生學習成就表現上，就讀綜合高中的學生並不比就讀一般高中或高職的學生來得好；(3)綜合高中分流政策和制度性分流一樣，都會產生教育階層化現象。最後，本研究說明本研究結果對綜合高中分流政策的意涵，及提出研究建議供後續研究之用。 / Since 1996, Taiwan government launched the policy of Comprehensive High School (CHS) to relax the traditional system of curriculum tracking at the level of the senior secondary education. A number of studies and on-site evaluation reports on CHS have been made. So far, these studies and reports focused on exploring the performance of comprehensive high schools and difficulties in implementation of the policy. No evaluation of the impacts of the CHS policy on student achievement has yet been done. The purpose of this study is to examine the effects of the CHS policy on students’ achievement in the upper secondary education in Taiwan. This study attempts to answer the following research questions: (1) What factors influence junior-high school graduates’ decision on attending general high schools, and the academic track in comprehensive high schools? (2) Do students enrolling in comprehensive high schools perform better academically than those enrolling in general or vocational high schools? (3) Do curriculum tracking in comprehensive high schools enhance or reduce inequality in educational achievement? Using the data from the public released core panel data of the Taiwan Education Panel Survey (TEPS) in 2001, 2003, 2005, and 2007, this study employs the method of propensity score matching (PSM) to estimate the average treatment effect of CHS policy on student achievement. All results of PSM analysis indicate that (1) all else being equal, students with higher prior student achievement and better socio-economic backgrounds have more opportunities to enroll in an academic track, including senior high schools and the academic track in comprehensive high schools, than those with lower level of prior achievement or socio-economic backgrounds; (2) for those enrolled in comprehensive high schools, there is virtually no gain in student achievement from the CHS policy; and (3) tracking in comprehensive high schools produce inequality in educational achievement, which is similar to tracking between general and vocational high schools. Finally, the present study discusses the implications of the CHS policy and suggests directions for future research.

本研究採用問卷調查法了解完全中學學生使用圖書館之期望與實際感受之服務品質，藉以瞭解學生對圖書館的滿意度，作為圖書館改善服務之參考。研究首先透過文獻分析，參考圖書館的服務品質評量工具LibQUAL+，並研究國內針對高中職圖書館之相關理論，修改發展出適合高中生與國中生之圖書館服務品質評量指標，並經與學校圖書館人員及使用者進行共三場焦點團體訪談後修正指標並進一步發展為問卷。本問卷以抽樣之台中市四所完全中學學生為實證研究對象，共發出1,142份問卷，回收1,138份，回收率高達99.64％，其中有效問卷1,133份。本服務品質評量問卷共分為「空間環境」、「館藏資源與利用」、「圖書館服務」及「圖書館教育與推廣」等四大構面，共有29項指標，並採用期望服務品質及感受服務品質兩種滿意度評分差距。 本論文研究結果顯示：（一）完全中學學生期待圖書館有更豐富的館藏及提供電子資源。(二)學生到館頻率每週少於一次的高達57.8％，顯示完全中學圖書館的利用率偏低。（三）學生對圖書館感受之服務品質平均值大都在3.5以上，顯示學生對圖書館的服務大致可接受，但均未達優質服務。國中生及高中生均對「圖書館所在便利性」最不滿意。（四）不同性別對圖書館感受服務品質差異性較小，國中生及高中生對圖書館感受服務品質差異性大；國中生感受的服務品質大都高於高中生。（五）完全中學圖書館需針對國中生及高中生提出不同的服務策略。 根據上述研究結果，本論文提出以下建議：(一)運用圖書館服務品質評量加強圖書館評鑑，做為圖書館經營管理之參考。（二）加強推展圖書館利用教育，發揮圖書館功能。（三）擴充圖書館編制提升專業形象，並擴大服務範圍。（四）提昇圖書館軟硬體設備，發揮圖書館資訊服務的功能。 / This study uses the method of Questionnaire to measure the expectations and degrees of satisfaction of comprehensive high school students toward libraries. Using the method of literature review, also taking reference from Library Service Quality Assessment LibQUAL+ and relevant theories concerning high school or professional high school libraries, this study comes up with a revised index of service quality assessment suitable for junior and senior school students. After conducting three focus group interviews with school librarians and users, the researcher then revises the above-mentioned index and transformed it into a Questionnaire. This study, using students from four comprehensive high schools in Taichung City as subjects of empirical studies, issued 1,142 questionnaires, among which 1,138 were returned (the return rate was as high as 99.64%), and effective ones amounted to 1,132.The questionnaire consists of four aspects: space and environment, library resources and usages, library services, and librarian education and promotion. It includes 29 indicators, and is rated by the expected and perceived service qualities. The study shows the following results: 1.Comprehensive high school students look forward to more comprehensive library resources as well as resources in electronic forms. 2.The percentage of students visiting libraries less than once in a week is as high as 57.8%, meaning the usage rate for comprehensive high school libraries is low. 3.The perceived quality for library service, on average, is generally above 3.5 points in a score ranging from 1-5, but not reaching the expected service qualities. Such result manifests that students find the library service mostly acceptable, but not preferable. Both junior and senior high students find ‘the accessibility of libraries’ most unacceptable. 4.Gender has relatively little effect on the difference of perceived quality of service, whereas there’s a big gap between junior and senior high school students. Junior high students tend to score higher than senior high students on perceived service quality. 5.It is imperative for comprehensive high school libraries to provide different service strategies for junior and senior high school students. Based on the result of the above study, the thesis suggests the following: 1.Libraries should use service quality assessment as a way to enhance their evaluation, whose result should be taken as managerial reference. 2.It is imperative to strengthen the promotion of the usage of libraries. 3.It is imperative to enlarge the organization scale of libraries so as to promote professional image and to enlarge service range. 4.It is imperative to upgrade soft, as well as hardware equipment of libraries to enhance information service of libraries.