Thesis (MTech (Information Technology))--Peninsula Technikon, 2004 / This dissertation was written in fulfillment of the requirements for the degree Master of Technology in the Faculty of Information Technology at the Peninsula Technikon in South Africa. The dissertation covers the introduction of the study; the reviews of the case, Free and Open Source Software; the discussion of methodology of software project management in terms of software engineering; the analysis of assessment methods; the techniques of using PHP, MySQL, Apache and CVS; and the implementation of a test module. The research represents the consideration of the problem, namely that there are few free assessment manager programmes that can be used for the quick and efficient deployment of academic assessments. An experimental research method was used to with the aim of solving the above problem. In other words, a test management system module had to be designed and implemented to function within the architectural constraints of a developing Open Source Software (OSS) Learning Management System (LMS), which is called Knowledge Environment for Web-based Learning Next Generation (KEWL.NextGen). The test management system is a module developed on Object-Oriented Programming (OOP) in PHP and MySQL application. The scripts of this test module are written under the KEWL.NextGen' application framework, which is based on a close approximation of model, view and controller (MVC) design III pattem. Now the entire source coding of the test module has been uploaded to Web site http://kngforge.uwc.ac.za. This test module can be used for the creation and management of an online test. It provides facilities to create a new test, and to preview, edit, delete and mark an existing test. Three question types have been achieved, namely multiple-choice, true/false and short answer.

Thesis (MTech (Information Technology))--Peninsula Technikon,Cape Town, 2004 / Higher education and online discussions are an integral part of collaboratively based e-Learning systems. However, there problems can be associated with current online discussion models. For example, it can be easy to set open-ended discussions which attract little participation and to assess contributions can be difficult or time-consuming. Students may not achieve the expected learning outcomes without proper structure and management in online discussions. This paper proposes to design and implement a discussion forum object to function within the architectural constraints of an existing Oss learning management system (to meet target user requirements) that is a web-based environment for online discussions where the facilitator can structure each discussion according to its nature and where learning requirements are using already designed templates.

Thesis (MTech (Information Technology))--Peninsula Technikon, Cape Town, 2004 / This document describes the design and implementation of an Assignment Management Module (AMM) to function within the architectural constraints of an eXisting open-source software (OSS) Leaming Management System (LMS). The project is established for Infonmation Technology Department Master Degree Project of the Peninsula Technikon. The Assignment Management Module will be constructed in orders to make it easier to create, mark, and manage assignments and record individual student perfonmances. The design entailed work on different function blocks like a user's authorisation, files uploadfdownload and mailing reminder unit as well as writing and testing of the application code on the intemet/intranet. The development process of the project to explore how to fu lfi11 software engineering methodology in an open-source environment, also presents details of the design architecture and technologies to be used, as well as being mindful of its future directions. The target audience of this document is anyone with an interest in an open-source software project in general, and in a Learning Management System in particular. If the reader has also been a contributor to Learning Management System, and especially to the management of assignments, this document may provide additional value, in that it strives to present a new approach to the understanding of such a module.

The evolution of e-health has the potential to assist in the management of scarce resources and the shortage of skills, enhance efficiencies, improve quality and increase work productivity within the healthcare sector. As a result, an increase is seen in e-health solutions developments with the aim to improve healthcare services, hospital information systems, health decision support, telemedicine and other technical systems that have the potential to reduce cost, improve quality, and enhance the accessibility and delivery of healthcare. However, unfortunately their implementation contiues to fail. Although there are several reasons for this, in this study a lack of project quality management is viewed as a key contributor to the failure of e-health solutions implementation projects in rural hospitals. This results in neglected aspects of quality assurance (QA), which forms an integral part of project quality management. The purpose of this study is to develop a Genertic Quality Assurance Model (GQAM) for the successful acquisition (i.e. development and implementation) of e-health solutions in rural hospitals in the Eastern Cape Province to enable improved quality of care and service delivery. In order to develop and test this model it was necessary to identify the QA methodologies that are currently used in rural hospitals and to evaluate their strengths and weaknesses, as well as their impact on project success. The study is divided into four phases; in each phase different study designs were followed. The study used triangulation of qualitative and some elements of quantitative research approaches, in terms of which a case study approach was adpoted to answer the research questions. This study did indeed develop a GQAM that can be used to ensure e-health solution success in rural hospitals. Furthermore, to aid in the implementation of this model, a set of QA value chain implementation guidelines were developed, as a framework, to inject the nodel into typical (SDLC) phases.

M.Tech. / Information is a company’s greatest asset that is continually under threat from human error, technological failure, natural disasters and other external factors. These threats need to be identified and quantified and their relevant protection techniques need to be deployed. This research will allow businesses to ascertain which of these data protection strategies to embrace and deploy, thereby highlighting the balance between cost and value for their business needs. Every commercial enterprise should understand the business value of their data and realise that protecting this data is of utmost importance. However, company data often resides on different mediums, in different locations and implementing a data protection strategy is not always cost effective in terms of the cost of storage mediums and protection methods. The challenges that businesses face is trying to distinguish between mission-critical data from other business data, excluding any non-business or invaluable data that resides on their systems. Thus a cost-effective data protection strategy can be implemented according to the different values of business data. This research provides a model to enable an organisation to: · Utilise the model as a framework or guideline in determining a strategy for protection, storage, retrieval and preservation of business critical data. · Define the data protection strategy to meet the organisation’s business requirements. · Define a cost effective data protection solution that encompasses protection, storage, retrieval and preservation of business critical data. · Make strategic decisions based on an array of best practices to ensure mission-critical data is protected accordingly. iii · Draw a conclusion between the costs of implementing these solutions against the real business value of the data that it protects.

The purpose of this research is to propose metrics to evaluate the user interface factors that impact on the user experience of Software Accounting Applications (SAAs) used to support the accounting business activities in Small Medium and Micro Enterprises (SMMEs) operating in developing countries. The research commences by outlining the conceptual background that introduces the study. In the introductory chapter, the problems together with the objectives that motivate the significance of the study are presented. In the same chapter, the overall research focus and how each of the research questions are treated to accomplish the intended goals are defined. In Chapter 2, the typical accounting business activities for SMMEs operating in developing countries are investigated. Findings from the preliminary survey revealed that Pastel accounting is the commonly used SMME accounting application used in developing countries. Inventory management, cash book processing, preparation of financial statements, customer and supplier documents processing are revealed as the most prevalent SMME accounting activities. This chapter highlights the problems that inhibit the implementation and the delivery of full benefits of using these SAAs. After indentifying the SAA problems, user experience aspects of the SAA are addressed in Chapter 3. User experience (UX) is defined and existing UX evaluation criteria are discussed. The findings form the basis for choosing the applicable criteria for evaluating the User Interface (UI) factors impacting on the UX of Pastel accounting. The proposed user experience evaluation metrics are described in Chapter 4. A discussion on how the metrics are implemented and what UI aspect they measure is presented. The research design and methodology followed is discussed in Chapter 5. The chapter outlines the possible research philosophy, strategy, methods and data collecting methods. A choice is made about the appropriate approach to answer the stated research questions to satisfy the intended overall research objective. A phenomenologist, qualitative inductive approach is adopted in the study. A contextual inquiry case-study strategy is chosen as applicable to this research. Data is collected using expert reviews, user observation and subjective questionnaires. After the choice of the research techniques, the case study results are presented and analysed in Chapter 6. It is found that Pastel UI is attractive and the users are happy with the visual design of the application. The major factors that impact on Pastel accounting are its lack of 4 feedback and its complexity which makes it difficult for first time users to use the application and the paucity of the help function. After the observed findings, the conclusions and recommendations of the research are presented in Chapter 7. It has been concluded that Pastel accounting UI fails to captivate a positive user experience for first-time users; the users do not find the expected help from the Help function and are often left wondering about the status of the system and the outcome of their actions on a task. Recommendations on how designers would make Pastel user interface more helpful, easy to use, and provide adequate feedback are presented in Chapter 7.

This study investigates the valuation of Internet-based businesses. In particular the influence of the implementation of an e-business strategy on the value of a business by focussing on its financial performance, will be determined. Although the valuation of businesses in general has been researched extensively, research on the valuation of Internet-based businesses produced contradictory findings. No consensus could be reached regarding the most appropriate valuation approach to be used. Some research findings indicated that the discounted cash flow approach was the most appropriate while others stipulated that a new valuation approach should be developed. Many authors state that the move to include an e-business strategy is natural, and that businesses cannot afford not to include some form of e-business strategy. Previous research has also shown that by including an e-business strategy, it is possible to improve efficiency of the business and ultimately increase profitability. However, there was no emphasis on how the e-business strategy will influence the business valuation. In order to establish whether an e-business strategy will create value for a business, an empirical investigation was undertaken.

The purpose of this thesis is to identify and quantify the information clues found in the document representations in the World Wide Web environment. This study uses three topics to find document representations: custom publishing, distance education, and tactile graphics. Four Web search engines are used: AltaVista, InfoSeek Ultra, Lycos, and Open Text Index. The findings of the random sample show that the search engines produce little duplication in their display of the results. Just over half of the cases reveal information clues about the document's authorship, origin, format or subject. The summary field shows the highest number of information clues. The title and Uniform Resource Locator fields do not contain many information clues. Few of the fields contain clues about the authorship of the documents. Topical relevance is questionable in many of the cases. The study recommends further research on the comparison of search engines, on the study of searches on the Web for commercial, academic and personal topics, and on information seeking behaviors relating to Web searching. Recommendations are made for Web training and Web page design to assist users in finding relevant information more quickly. / Arts, Faculty of / Library, Archival and Information Studies (SLAIS), School of / Graduate

Travel is now the largest online business-to-consumer product in the United States. Online hotel bookings are the second largest segment of online travel. Leisure travelers online spending will increase dramatically from 2002 to 2007. However, a majority of hospitality companies do not currently take advantage of the Internet as the cheapest and most efficient distribution medium. The purpose of this study examined leisure travelers' demographic and psychographic characteristics, online booking and travel frequency that influence travelers' desired hotel Website features and functions. The results found out that demographics (gender, occupation, and ethnicity), and psychographics (travel benefit sought), number of leisure travel trips per year, and number of online hotel bookings per year have impact on hotel Website attribute preferences.

The goal of San Bernardino County Medical Information Resource is to develop, coordinate, and implement a centralized information and referral database that contains information about health and human services provided by public and private entities throughtout the county of San Bernardino and is accessible to the public via the Internet.